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20 results for Front Desk Assistant in Manchester, NH

Administrative Assistant
  • Manchester, NH
  • onsite
  • Temporary
  • 19.00 - 23.00 USD / Hourly
  • We are looking for an organized and personable Administrative Assistant to join our team in Manchester, New Hampshire. This long-term contract position involves ensuring smooth front desk operations, providing excellent service to visitors, and supporting administrative tasks to enhance office efficiency. The ideal candidate will be proactive, attentive to detail, and capable of multitasking in a dynamic environment.<br><br>Responsibilities:<br>• Serve as the first point of contact by welcoming guests and directing them appropriately.<br>• Manage inbound calls, including answering, transferring, and taking messages.<br>• Provide comprehensive administrative support to various departments as needed.<br>• Maintain accurate records through data entry and documentation.<br>• Assist with scheduling appointments and managing calendars.<br>• Coordinate office supplies and ensure the front desk area remains organized.<br>• Respond to inquiries and provide information with careful attention to detail.<br>• Support team members with ad hoc tasks and projects.<br>• Handle correspondence and distribute mail efficiently.<br>• Promote a positive image of the organization at all times.
  • 2026-01-21T00:29:31Z
Administrative Assistant X2
  • Cambridge, MA
  • onsite
  • Temporary
  • 21.85 - 25.30 USD / Hourly
  • We are looking for two experienced Administrative Assistants to join our team in Cambridge, Massachusetts. In this long-term contract position, you will play a key role in supporting administrative processes and ensuring smooth operations within an educational environment. This opportunity is ideal for individuals with a strong background in administrative tasks and a dedication to accuracy and efficiency.<br><br>Responsibilities:<br>• Create and manage job postings while ensuring compliance with institutional guidelines.<br>• Monitor and track incoming applications, maintaining accurate records.<br>• Process appointment paperwork according to union contracts and funding policies.<br>• Handle inbound calls and provide attentive and thorough assistance to inquiries.<br>• Perform receptionist duties, including greeting visitors and managing front desk operations.<br>• Maintain organized records and data entry tasks with precision.<br>• Collaborate with team members to support administrative projects and deadlines.<br>• Ensure adherence to institutional policies and procedures in all administrative tasks.
  • 2026-02-02T16:48:40Z
Administrative Assistant
  • Exeter, NH
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • <p>We are looking for a skilled Administrative Assistant to join our team onsite in Exeter, New Hampshire. In this long-term contract role, you will play a key part in ensuring the smooth operation of administrative tasks while providing excellent support to the office. This position is ideal for someone who thrives in a dynamic environment and has a strong attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls professionally and direct inquiries to the appropriate departments.</p><p>• Perform accurate and timely data entry to maintain organized records.</p><p>• Provide general office support, including filing, scheduling, and correspondence.</p><p>• Act as the first point of contact by greeting visitors and ensuring a welcoming atmosphere.</p><p>• Assist with managing calendars, appointments, and meetings for team members.</p><p>• Prepare and distribute documents, reports, and presentations as needed.</p><p>• Maintain office supplies inventory and coordinate orders when necessary.</p><p>• Support various administrative projects and tasks to meet organizational needs.</p><p>• Ensure compliance with internal procedures and protocols while handling sensitive information.</p>
  • 2026-02-03T14:13:37Z
Legal Administrative Assistant
  • Boston, MA
  • onsite
  • Permanent
  • 75000.00 - 85000.00 USD / Yearly
  • <p>Robert Half Legal Permanent placement is seeking a highly skilled<strong> Legal Administrative Assistant</strong> to join our client's team in <strong>Boston, Massachusetts</strong>. This role requires a detail-oriented individual with extensive experience in <strong>litigation and strong organizational abilities.</strong> The ideal candidate will excel in managing administrative tasks, supporting legal teams, and ensuring the efficient operation of daily activities. <strong>This is 5 days in the office in the Seaport. </strong></p><p><br></p><p>Responsibilities:</p><p>• Arrange and prepare conference rooms for meetings and legal proceedings.</p><p>• Welcome and assist guests with courtesy and attention to detail.</p><p>• Manage incoming and outgoing mail, as well as handle deliveries efficiently.</p><p>• Maintain and update docket calendars to ensure accuracy and compliance with deadlines.</p><p>• Perform e-filing tasks at Massachusetts and Federal Courts.</p><p>• Assist with discovery processes and create templates tailored to case requirements.</p><p>• Edit and refine legal documents, including briefs, letters, and pleadings.</p><p>• Draft cover letters and proofread legal materials for accuracy and consistency.</p><p>• Compile exhibits, follow outlines, and manage scanning and copying tasks.</p><p>• Conduct research using online resources and provide weekly updates on pleadings and documents.</p>
  • 2026-01-12T17:39:36Z
Office Manager
  • Boston, MA
  • onsite
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • We are looking for a proactive and detail-oriented Office Manager to oversee daily administrative operations and support the broader team. Based in Boston, Massachusetts, this role is ideal for someone who excels in organization, communication, and multitasking. You will play a pivotal role in ensuring the office runs smoothly while serving as a key liaison for staff and external vendors.<br><br>Responsibilities:<br>• Manage daily office operations, including maintaining a clean and organized workspace.<br>• Coordinate and monitor office supplies and vendor relationships to ensure timely deliveries and cost-effective solutions.<br>• Provide administrative support to executives, including calendar management and light executive assistant duties.<br>• Assist in planning and executing company social events and staff gatherings.<br>• Oversee reception duties, such as greeting visitors and managing incoming calls.<br>• Maintain office aesthetics by ensuring common areas are well-kept and presentable.<br>• Support remote teams with administrative needs and occasional travel to other locations.<br>• Utilize Microsoft Office Suite to create documents, presentations, and spreadsheets as needed.<br>• Act as the primary point of contact for operational inquiries and troubleshooting.<br>• Foster a collaborative and detail-oriented office environment that reflects the company’s values.
  • 2026-02-02T16:33:38Z
Office/Event Coordinator
  • Cambridge, MA
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a skilled Office/Event Coordinator to support daily administrative functions and assist with event coordination tasks. This contract position is based in Cambridge, Massachusetts, and offers an excellent opportunity to contribute to office operations while ensuring smooth communication and organization.<br><br>Responsibilities:<br>• Greet visitors and manage reception area to ensure a welcoming environment.<br>• Handle incoming calls by directing them to the appropriate departments or providing relevant information.<br>• Organize and maintain physical and digital files through efficient scanning and documentation.<br>• Provide clerical support, including data entry, scheduling, and managing correspondence.<br>• Coordinate logistics for events, such as booking venues, ordering supplies, and overseeing setup.<br>• Monitor office supplies and place orders as needed to maintain inventory.<br>• Assist in preparing reports and presentations for meetings.<br>• Ensure timely communication between departments to support smooth operations.<br>• Uphold confidentiality and professionalism in all administrative tasks.<br>• Troubleshoot minor office equipment issues and coordinate repairs when necessary.
  • 2026-01-28T16:33:40Z
Accounting & Office Administrator
  • Southborough, MA
  • onsite
  • Permanent
  • 55000.00 - 62000.00 USD / Yearly
  • <p>seeking a motivated and detail-oriented Administrative & Accounting Assistant to join our team. This role combines traditional administrative support with accounting assistant responsibilities, providing essential support to our operations, accounting, and project management teams. The ideal candidate will be proactive, organized, and comfortable handling both financial documentation and day-to-day office functions in a fast-paced construction environment.</p><p>Key Responsibilities</p><p>Administrative & Office Support</p><p>• Retrieve and distribute mail from the PO Box</p><p>• Monitor voicemail inbox; triage and forward messages to appropriate staff</p><p>• Order and maintain office and kitchen supplies (weekly or as needed)</p><p>• Coordinate and assist with office-wide mailings (FedEx, USPS, mass distributions)</p><p>• Oversee onboarding logistics for new hires, including distributing apparel, and coordinating technology setup (iPads, covers, stylus pens, etc.)</p><p>• Serve as a liaison for internal tech support; maintain equipment such as copiers, printers, and plotters</p><p>• Coordinate the ordering and proofing of company apparel and marketing materials</p><p>Accounting & Project Support</p><p>• Assist with accounts payable processes and credit card receipt reconciliation</p><p>• Gather, organize, and assemble invoices for residential billing packets</p><p>• Generate and track monthly lien waivers for residential projects</p><p>• Proofread, format, and edit AIA subcontracts for accuracy and consistency</p><p>• Track and enter new vendor packets into Sage accounting system</p><p>• Obtain, monitor, and update certificates of insurance for office and subcontractors; send monthly reports on expired policies</p><p><br></p><p><br></p><p><br></p><p><strong><em><u>For immediate consideration please call me directly Eric Lebow 508-205-2127</u></em></strong></p>
  • 2026-01-07T12:13:42Z
Legal Assistant
  • Manchester, NH
  • onsite
  • Temporary
  • 25.00 - 30.00 USD / Hourly
  • We are looking for a dedicated Legal Assistant to join our team on a contract basis in Manchester, New Hampshire. In this role, you will provide essential support to attorneys by handling legal and administrative tasks related to estate planning, probate cases, and Medicaid applications. The ideal candidate will possess strong organizational skills, a keen eye for detail, and the ability to thrive in a dynamic, fast-paced environment.<br><br>Responsibilities:<br>• Draft and revise estate planning documents, including wills and powers of attorney.<br>• Prepare and submit court filings for probate matters with accuracy and efficiency.<br>• Manage Medicaid application processes from start to finish.<br>• Organize and maintain legal and administrative files to ensure easy access and compliance.<br>• Maintain accurate records and track deadlines for legal cases.<br>• Coordinate schedules, calendars, and client communications to support attorneys.<br>• Assist in general administrative duties to ensure smooth office operations.<br>• Utilize legal office software and tools to enhance productivity and workflow.
  • 2026-01-14T15:23:37Z
Receptionist
  • Boston, MA
  • onsite
  • Temporary
  • 18.00 - 18.50 USD / Hourly
  • <p>We are looking for a detail-oriented and organized Receptionist to join our team in Boston, MA. This contract position requires a customer-focused individual to serve as the first point of contact for visitors and provide essential administrative support to ensure smooth office operations. The ideal candidate will thrive in a fast-paced environment and possess excellent multitasking capabilities.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist visitors, clients, and applicants while ensuring proper security protocols are followed.</p><p>• Manage conference room schedules, including setting up rooms, coordinating catering services, and arranging necessary equipment.</p><p>• Handle incoming and outgoing mail, packages, and freight, as well as arrange messenger services when required.</p><p>• Maintain office supplies inventory and place orders as needed to ensure adequate stock.</p><p>• Respond to insurance-related inquiries and process access requests for building security.</p><p>• Collaborate with the landlord and building management to address facility-related needs.</p><p>• Utilize Microsoft Office Suite and other software to perform data entry and manage communications.</p><p>• Serve as the point of contact for hospitality services, including transportation and reservations for guests.</p><p>• Ensure the reception area remains organized, orderly, and welcoming at all times.</p><p>• Provide assistance with general clerical duties, such as distributing faxes and handling phone calls.</p>
  • 2026-01-07T16:06:44Z
Trusts & Estates Legal Assistant
  • Boston, MA
  • onsite
  • Permanent
  • 80000.00 - 95000.00 USD / Yearly
  • <p><strong>Robert Half Legal Permanent</strong> <strong>Placement </strong>is seeking a highly organized and experienced <strong>Legal Assistant or Paralegal</strong> to support a senior partner in a high-visibility role for their <strong>Boston</strong> client. The ideal candidate will have a strong background in estate planning and trusts and estates law, with excellent communication and administrative skills. congenial environment; fulltime in the office. </p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide direct support to a partner, ensuring seamless daily operations</li><li>Draft, proofread, and manage legal documents including motions and letters of intent</li><li>Maintain and organize case files and complex documentation</li><li>Schedule appointments, manage calendars, and handle administrative tasks</li><li>Communicate professionally with clients via phone, email, and in person</li><li>Conduct legal and background research as needed</li><li>Screen and prioritize incoming communications</li></ul>
  • 2026-01-12T17:39:36Z
Office Assistant X2
  • Boston, MA
  • onsite
  • Contract / Temporary to Hire
  • 25.65 - 29.70 USD / Hourly
  • <p>We are looking for a highly organized and detail-oriented Administrative Assistant to join our team in Boston, Massachusetts. In this Contract to permanent position, you will play a vital role in supporting daily operations within a detail-oriented services environment, ensuring efficiency and accuracy in administrative tasks. This opportunity is ideal for individuals who thrive in a fast-paced setting and are skilled at multitasking while maintaining a strong focus on client service.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive administrative support to ensure smooth office operations.</p><p>• Prepare and draft precise correspondence, reports, and contracts with attention to detail.</p><p>• Assist in managing financial transactions and maintaining accurate records.</p><p>• Coordinate and schedule executive meetings, ensuring all necessary materials are prepared.</p><p>• Maintain organized filing systems for easy access and retrieval of documents.</p><p>• Collaborate with team members to streamline processes and improve workflow.</p><p>• Communicate effectively with clients and colleagues at various levels, both verbally and in writing.</p><p>• Utilize advanced features of Microsoft Excel and PowerPoint to create and present data-driven materials.</p><p>• Support the team in managing multiple priorities, meeting deadlines, and addressing urgent needs.</p><p>• Handle routine office tasks autonomously while ensuring accuracy and timeliness.</p>
  • 2026-01-26T20:13:41Z
Administrative Assistant
  • Andover, MA
  • onsite
  • Permanent
  • 50000.00 - 60000.00 USD / Yearly
  • <p>Job Title: Administrative Assistant</p><p>Location: North Andover</p><p>Company: Construction Company</p><p><br></p><p>Job Description:</p><p>Our client is seeking a proactive and detail-oriented Administrative Assistant to join its team in North Andover. As part of a growing construction company, you will play a pivotal role in supporting daily operations and ensuring the efficient execution of administrative tasks. This position offers an exciting opportunity to be involved in diverse aspects of our business and contribute to the success of our projects.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Provide administrative support to management and project teams, including scheduling meetings, preparing documents, and managing communications.</p><p>Maintain accurate records of project timelines, budgets, and contracts.</p><p>Process invoices, expense reports, and other financial documentation in collaboration with the accounting department.</p><p>Coordinate with subcontractors, suppliers, and vendors to ensure timely delivery and compliance with project schedules.</p><p>Manage office supplies and inventory, ensuring the workspace remains organized and functional.</p><p>Assist with creating and maintaining employee and project files, ensuring compliance with company policies and procedures.</p><p>Execute data entry tasks, track project status updates, and manage calendars.</p><p>Handle incoming calls, emails, and inquiries, directing requests appropriately.</p><p><br></p><p>Requirements:</p><p><br></p><p>Proven experience as an administrative assistant, ideally in the construction industry or a similar field.</p><p>Proficiency with Microsoft Office Suite and construction management software is a plus.</p><p>Strong organizational skills with exceptional attention to detail.</p><p>Excellent verbal and written communication skills.</p><p>Ability to multi-task and adapt to changing priorities in a fast-paced environment.</p><p>Professional demeanor and ability to work collaboratively with diverse teams.</p><p><br></p><p>If interested and qualified please apply to this listing ASAP, or email Bill.Nichols@roberthalf. Thanks!</p>
  • 2026-02-04T20:08:44Z
Project Assistant
  • Quincy, MA
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a detail-oriented Project Assistant to join our team in Quincy, Massachusetts. In this long-term contract role, you will play a key part in ensuring project deadlines are met, tracking progress, and maintaining accurate documentation. This position requires someone local or willing to commute to the office as needed, with the flexibility to work remotely.<br><br>Responsibilities:<br>• Monitor project timelines and ensure deliverables are completed on schedule.<br>• Input and maintain data using Microsoft Office Suite, with a focus on Excel.<br>• Provide regular updates to Project Managers regarding project progress and areas requiring attention.<br>• Identify potential delays and suggest expedited actions to meet deadlines.<br>• Organize and maintain project documentation for easy accessibility.<br>• Assist in scheduling meetings and coordinating activities to support project goals.<br>• Communicate effectively with team members to ensure alignment across all tasks.<br>• Maintain a high level of accuracy and attention to detail in all administrative tasks.<br>• Support the team in managing priorities and resolving issues as they arise.
  • 2026-02-02T15:33:40Z
Legal Assistant
  • Boston, MA
  • onsite
  • Permanent
  • 60000.00 - 80000.00 USD / Yearly
  • <p><strong>Robert Half Legal Permanent Placement</strong> is looking for a detail-oriented Legal Assistant to join our client's <strong>Boston</strong> team. This role is ideal for someone with experience in litigation practices, who thrives in a fast-paced environment and is eager to contribute to the efficient management of legal operations. As a Legal Assistant, you will play a vital role in supporting attorneys through administrative, billing, and document preparation tasks. <strong>This is 5 days in the office - downtown location.</strong></p><p><br></p><p>Responsibilities:</p><p>• Manage legal billing processes, including bookkeeping and tracking receivables and payables.</p><p>• Prepare and analyze financial reports related to receivables and payables.</p><p>• Coordinate and maintain accurate scheduling through calendaring for attorneys and legal proceedings.</p><p>• Assist with the preparation, organization, and review of legal documents to ensure accuracy and compliance.</p><p>• Handle administrative tasks to support the overall workflow of the litigation team.</p><p>• Conduct e-filing for court documents and maintain up-to-date records of filings.</p><p>• Facilitate civil litigation processes by ensuring all required documentation is completed and submitted on time.</p><p>• Monitor deadlines and court schedules to ensure timely filings and compliance.</p><p>• Collaborate with attorneys to ensure seamless communication and document management.</p>
  • 2026-01-14T17:05:22Z
Legal Assistant
  • Waltham, MA
  • onsite
  • Permanent
  • 65000.00 - 105000.00 USD / Yearly
  • We are looking for a dedicated Legal Assistant to join our team in Waltham, Massachusetts. In this role, you will act as a key liaison between the Legal Department and various internal and external stakeholders, ensuring smooth communication and efficient handling of legal matters. This position offers an opportunity to contribute to the organization by managing legal documentation, supporting compliance initiatives, and assisting with litigation processes.<br><br>Responsibilities:<br>• Maintain and update templates for residency agreements across Assisted Living Residences, Nursing Homes, and CCRCs.<br>• Ensure Disclosure Statements for CCRCs and ALRs are accurate and comply with regulatory requirements or organizational changes.<br>• Review and respond to requests for medical records, verifying accuracy and confidentiality of privileged information.<br>• Assist in-house counsel in creating and delivering training materials on legal topics, including compliance and residency agreements.<br>• Prepare and manage contract templates for use with vendors and third-party entities.<br>• Support transaction due diligence processes as needed, ensuring thorough documentation and compliance.<br>• Collaborate with attorneys and external counsel on litigation and subpoena matters, including document production and discovery.<br>• Coordinate and oversee logistics for legal holds related to potential or ongoing litigation.<br>• Perform administrative tasks, including maintaining litigation tracking tools and managing claim files.<br>• Monitor communications with the corporate registered agent and ensure filings are up-to-date.
  • 2026-01-21T14:58:46Z
Legal Assistant
  • Manchester, NH
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for an experienced Legal Assistant to join our team in Manchester, New Hampshire. In this long-term contract position, you will play a vital role in supporting attorneys with administrative and operational tasks while ensuring seamless case management and client service. This opportunity is ideal for someone with a strong background in litigation who thrives on organization and precision.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to attorneys, including scheduling, correspondence, and case management.<br>• Manage electronic filing of legal documents with court systems, ensuring accuracy and compliance.<br>• Coordinate and oversee attorney calendars, including critical meetings, deadlines, and court appearances.<br>• Organize, retrieve, and update case files and correspondence using document management systems, preferably NetDocuments.<br>• Prepare, format, proofread, and edit legal documents using Microsoft Word and Adobe Acrobat.<br>• Handle communication with clients, court personnel, and other legal professionals to facilitate smooth interactions.<br>• Perform general administrative tasks such as scanning, filing, and mail distribution to support daily office functions.
  • 2026-01-14T15:13:37Z
Customer Service Representative
  • Fitchburg, MA
  • onsite
  • Permanent
  • 48000.00 - 52000.00 USD / Yearly
  • <p><strong>SUMMARY:</strong> The Customer Service Representative is the first line of contact for customers and is key to representing the company in an efficient, knowledgeable, and professional manner. This role supports the sales team by providing product information, accurately entering orders, assisting with any order issues and building and maintaining customer relationships. </p><p> </p><p>ESSENTIAL DUTIES:</p><p><br></p><p>The requirements listed below are representative of the essential duties required of the Customer Service Representative: </p><p> </p><p>·      Accurately enter and process orders, track order status, and expedite as necessary to ensure on time delivery.</p><p>·      Service existing accounts by regularly communicating with specified contacts and checking with them for any potential needs, so as to build and maintain loyal customer relationships.  </p><p>·      Help establish new accounts by planning and organizing daily work schedule to allow for opportunity to call on past or prospective new customers for current or future needs.</p><p>·      Responsible to ensure customer retention and growth through strong relationship management metrics.</p><p>·      Present products effectively, up-sell and cross sell additional products as appropriate and generate referrals when possible.</p><p>·      Interact daily with Regional Sales Managers (RSM’s) and sales representatives regarding customer opportunities, orders and issues.</p><p>·      Follow up on lost business in an effort to reactivate dormant accounts.</p><p>·      Qualify customer RFQ’s to ensure accurate cross-referencing, UOM and prospective package is ready for hand off to shipping department.</p><p>·      Forwards quotations to customer as required.</p><p>·      Completes initial lead follow up and communicates results to RSM, Marketing and appropriate management.</p><p>·      Maintain customer information as needed for contacts, routing etc.</p><p>·      Assist in business development activities i.e., direct mailings, samples and follow up calls.</p><p>·      Quality is everyone’s responsibility.</p><p>·      Other duties as assigned.</p><p><br></p><p><strong><em><u>For immediate consideration please call me directly Eric Lebow 508-205-2127 </u></em></strong></p>
  • 2026-01-29T13:04:15Z
Paralegal
  • Boston, MA
  • onsite
  • Permanent
  • 85000.00 - 115000.00 USD / Yearly
  • <p>Our client, a successful mid-sized law firm, is seeking a Commercial Real Estate Paralegal to join their firm. The paralegal will be instrumental in supporting the commercial real estate and transactions practice group in all stages of the process.</p><p><br></p><p><strong>Location:</strong> Boston, MA </p><p><strong>Salary:</strong> $85,000 - $115,000 (depending on experience)</p><p><strong>Schedule: </strong>Hybrid (3 days in, 2 days remote)</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Support attorneys in commercial real estate transactions, including acquisitions, dispositions, financings, and refinancings.</li><li>Assist with preparation, review, and coordination of closing documents and checklists.</li><li>Support commercial loan transactions and track satisfaction of financing conditions.</li><li>Draft and coordinate conveyancing documents and post-closing filings.</li><li>Assist with commercial leasing matters, including leases, amendments, and assignments.</li><li>Order, review, and summarize title, survey, and zoning materials.</li><li>Identify and assist in resolving title, survey, and zoning issues.</li><li>Coordinate due diligence and communicate with clients, lenders, title companies, surveyors, and opposing counsel.</li></ul>
  • 2026-01-28T14:48:43Z
Customer Experience Specialist
  • Walpole, NH
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 21.00 USD / Hourly
  • We are looking for a dedicated Customer Experience Specialist to join our team in Walpole, New Hampshire. In this role, you will focus on delivering exceptional service to both online and in-store customers. As this is a Contract to permanent position, it offers an excellent pathway for career growth within our organization.<br><br>Responsibilities:<br>• Provide outstanding support to customers in both online and retail settings, ensuring their satisfaction and addressing any concerns.<br>• Handle customer inquiries through email, phone, and other communication channels with professionalism and efficiency.<br>• Collaborate with departments such as Shipping, Production, and Factory teams to resolve issues and enhance the customer experience.<br>• Work closely with the E-Commerce team and retail staff to address discrepancies and resolve complaints.<br>• Utilize NetSuite or similar order entry systems to process customer orders accurately and efficiently.<br>• Troubleshoot connectivity or technical issues that may impact customer service operations.<br>• Maintain detailed and accurate records of customer interactions and resolutions.<br>• Stay informed about company products, policies, and services to provide accurate information to customers.<br>• Identify opportunities to improve customer processes and implement solutions in collaboration with the team.
  • 2026-01-27T18:51:12Z
Member Service Representative
  • Boston, MA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 22.00 USD / Hourly
  • <p>We are looking for a dedicated <strong>Member Service Representative to join our team in Boston, MA on a long term contract to hire opportunity.</strong> In this role, you will provide exceptional service to credit union members by assisting with transactions, promoting products, and handling inquiries. This is a Contract to permanent position in the banking industry, offering a great opportunity to grow your career while contributing to a dynamic organization. <strong>This is a fully in-person position (no hybrid or remote work).</strong></p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding customer service to credit union members by addressing their needs and resolving inquiries.</p><p>• Handle routine financial transactions including deposits, withdrawals, loan payments, and account inquiries with accuracy.</p><p>• Open new accounts for both existing and new members, ensuring compliance with policies and procedures.</p><p>• Promote and cross-sell credit union services such as electronic banking options, debit cards, and other financial products.</p><p>• Process loan applications, assist with lending activities, and disburse approved loans while maintaining accurate records.</p><p>• Manage cash operations, including cash handling, balancing, and vault teller activities.</p><p>• Ensure adherence to banking regulations, federal and state laws, and organizational policies, including compliance with anti-money laundering and Bank Secrecy Act requirements.</p><p>• Support debit card processing by ordering, reviewing activity, and addressing member questions or concerns.</p><p>• Perform additional tasks and responsibilities as needed to contribute to branch operations and member satisfaction.</p>
  • 2026-01-20T14:48:38Z