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14 results for Customer Service Reps in Manchester, NH

Customer Service Rep

Worcester, MA
onsite
Permanent
52000.00 - 56000.00 USD / Yearly
We are looking for an experienced Customer Service Representative to join our team in the Greater Worcester County area. This role requires a detail-oriented individual who excels in managing customer interactions and ensuring seamless order processing to meet business needs. The ideal candidate will thrive in a fast-paced environment and demonstrate strong communication and organizational skills. Responsibilities:• Process customer orders accurately through data entry and maintain order records.• Communicate effectively with customers to address inquiries, resolve issues, and provide updates on orders.• Coordinate scheduling with transportation carriers to ensure timely shipping and delivery.• Monitor inventory levels and collaborate with relevant teams to manage substitutions and revisions.• Serve as a liaison between warehouse staff, sales teams, and management to address pricing, inventory, and customer concerns.• Interact with external carriers to confirm load availability and coordinate customer pickups.• Maintain and update customer databases to manage advanced shipping notices and routing requests.• Handle multiple tasks simultaneously while maintaining accuracy and efficiency in a fast-paced setting.• Facilitate customer satisfaction by responding to feedback and implementing solutions to improve processes. **For immediate consideration, please reach out to me ASAP. Eric Lebow 508-205-2127- we can do a quick resume review! **
2026-04-13T11:28:43Z

Insurance Services Representative

Shrewsbury, MA
onsite
Permanent
40000.00 - 60000.00 USD / Yearly
A Banking client of ours who has an Insurance Agency in its portfolio is seeking an experienced Insurance Service Representative to support and grow our Property & Casualty insurance business. This role focuses on servicing existing clients, quoting new business, handling endorsements and renewals, and delivering exceptional member experiences. What You’ll Do<ul><li>Quote, bind, and service P& C insurance policies</li><li>Manage endorsements, renewals, billing, and registry transactions</li><li>Handle inbound calls, emails, and in-person member requests</li><li>Identify cross-sell and upsell opportunities</li><li>Partner with senior team members on remarkets and complex accounts</li><li>Meet service and turnaround standards (24–48 hours)</li></ul>
2026-03-18T19:04:11Z

Customer Service Specialist

Danvers, MA
onsite
Permanent
50000.00 - 62500.00 USD / Yearly
Robert Half is working with an established manufacturing company on the North Shore looking for a Customer Account Manager to join its team. This is a permanent role, joining a small team, reporting into a Team Lead. Our client is looking for a Customer Account Manager out of the manufacturing industry with at least 2-3 years of hands on customer service experience. The selected candidate will be responsible for order processing, resolving customer issues, providing quotes, and supporting customer negotiations. Strong systems skills are needed as the Customer Account Manager will be entering orders into an ERP system and preparing quotes on a daily basis. Strong communication skills are required. For the right experience our client is looking for a starting salary up to $30/hour. Hours are 7:00-3:30. If interested and qualified please apply to this listing or send your resume direct to Bill.Nichols@roberthalf. Thanks!
2026-03-18T18:58:44Z

Front Desk Coordinator

West Newton, MA
remote
Temporary
18.00 - 20.00 USD / Hourly
We are looking for a detail-oriented Front Desk Coordinator to join our team on a contract basis in West Newton, Massachusetts. In this role, you will be the first point of contact for customers, ensuring a smooth and attentive experience. Your organizational skills and ability to multitask will be key to managing daily operations effectively. Responsibilities:• Greet and assist customers in a friendly and attentive manner, addressing inquiries and providing accurate information.• Handle incoming calls and emails, ensuring prompt responses and effective communication.• Perform accurate data entry to maintain records and update customer information.• Process work orders efficiently and ensure all documentation is complete.• Coordinate front desk activities, including scheduling and managing appointments.• Collaborate with team members to resolve customer issues and ensure satisfaction.• Maintain a clean and organized reception area to create a welcoming environment.• Monitor inventory levels for office supplies and submit replenishment requests as needed.• Provide administrative support to other departments when required.
2026-04-02T19:13:44Z

Office Services Associate 2 (2-4 years)

Somerville, MA
remote
Temporary
20.00 - 22.00 USD / Hourly
We are looking for a detail-oriented and reliable Office Services Associate to join our team in Somerville, Massachusetts. In this long-term contract role, you will play a key part in supporting day-to-day office operations and ensuring smooth administrative processes. This position requires strong organizational skills, excellent communication abilities, and a commitment to delivering high-quality service. Responsibilities: • Provide exceptional customer service by addressing inquiries and assisting with office-related needs. • Manage incoming and outgoing calls, directing them to the appropriate departments or individuals. • Process checks, payroll functions, and other financial transactions with accuracy. • Organize and maintain filing systems, ensuring records are updated and easily accessible. • Distribute incoming mail and packages promptly to the correct recipients. • Utilize computer programs such as Microsoft Word and Excel to create and edit documents. • Proofread and edit written materials to ensure accuracy and clarity. • Maintain databases by entering and updating information as required. • Support the preparation and execution of business transactions and related tasks. • Collaborate with team members to enhance overall office efficiency.
2026-04-17T12:38:43Z

Receptionist

Manchester, NH
onsite
Temporary
15.04 - 18.00 USD / Hourly
We are looking for a detail-oriented and friendly Receptionist to join our team on a contract basis in Manchester, New Hampshire. In this role, you will be responsible for ensuring smooth front-desk operations, managing phone lines, and providing excellent customer service to visitors and callers. This is a part-time position ideal for someone with strong organizational and communication skills. Responsibilities: • Greet visitors promptly and courteously, ensuring a positive first impression. • Manage a switchboard with 1-10 phone lines, answering and directing inbound calls efficiently. • Handle dictation tasks and maintain accurate records of communications. • Assist with scheduling, appointments, and other administrative tasks as needed. • Provide information and assistance to callers and visitors regarding company policies and services. • Maintain the reception area, ensuring it is clean, organized, and welcoming. • Collaborate with team members to address any urgent inquiries or issues. • Support the coordination of mail, deliveries, and other front-desk logistics.
2026-04-10T13:43:44Z

Service Coordinator Specialist

Lowell, MA
onsite
Temporary
23.75 - 26.50 USD / Hourly
We are looking for a detail-oriented Renewal Coordinator Specialist to join our team in Lowell, Massachusetts. In this long-term contract position, you will manage customer retention activities, ensuring excellent service and high renewal rates while fostering strong client relationships. The role requires proactive communication, accurate pricing updates, and collaboration to meet customer needs and drive satisfaction. Responsibilities: • Oversee all retention efforts within an assigned customer base, ensuring timely and effective communication. • Initiate contact with customers 120 days prior to contract renewal to address concerns and confirm details. • Update and re-estimate contracts to reflect current labor rates and service needs. • Participate in monthly Service Contract Renewal meetings, providing updates and following through on assigned tasks. • Resolve customer issues and secure agreement before renewal deadlines. • Maintain an organized list of customers and track annual renewal dates. • Identify opportunities to expand services or cross-sell products based on customer needs. • Collaborate with internal teams to improve service delivery and address customer concerns. • Provide regular updates during sales meetings regarding the status of renewals. • Conduct in-person meetings with customers as required to strengthen relationships and address needs.
2026-04-03T11:53:47Z

Front Desk Coordinator

Mattapan, MA
onsite
Temporary
21.85 - 25.30 USD / Hourly
We are looking for a highly organized and customer-focused Front Desk Coordinator to join our team on a contract basis in Mattapan, Massachusetts. In this role, you will be the primary point of contact for visitors and residents, ensuring smooth office operations and delivering exceptional service. This position is ideal for someone who thrives in a fast-paced environment and excels at multitasking. Responsibilities: • Greet visitors and residents with professionalism and address their inquiries promptly. • Manage incoming and outgoing calls, ensuring accurate message handling and effective communication. • Oversee mail distribution, including organizing, sorting, and coordinating outgoing shipments. • Maintain organized and up-to-date office files and records. • Collect rental payments from residents and ensure accurate documentation of transactions. • Assist with resolving customer concerns and provide support for property-related matters. • Input and manage data accurately, including work orders and other administrative tasks. • Collaborate with the management team to ensure a high level of operational efficiency. • Monitor office supplies and coordinate replenishment when needed.
2026-04-13T17:58:46Z

IT Client Account Coordinator

Boston, MA
onsite
Permanent
70000.00 - 80000.00 USD / Yearly
We are looking for an experienced IT Client Account Coordinator to join our team in Boston, Massachusetts. In this role, you will play a crucial part in managing schedules, coordinating projects, and ensuring seamless communication between clients and internal teams. The ideal candidate will bring strong organizational skills and a deep understanding of IT systems and tools. Previous MSP experience is highly preferred. This role is hybrid, onsite in Boston 3-4 days a week. Responsibilities:• Coordinate and manage calendars for Client Leads, Consultants, and Technical Account Managers to ensure efficient scheduling and resource allocation.• Utilize Microsoft 365 tools and platforms such as ConnectWise or Autotask to track and maintain project workflows.• Prepare and deliver detailed reports using standardized templates while ensuring accuracy and clarity.• Foster strong communication with clients to address inquiries, resolve issues, and maintain positive relationships.• Oversee project timelines and ensure all deliverables are met within agreed-upon deadlines.• Collaborate with internal teams to facilitate seamless project execution and client satisfaction.• Monitor and analyze project performance metrics to identify opportunities for improvement.• Support document coding and ensure proper handling of client-related documentation.• Maintain and update relevant systems to ensure all client information is accurate and up-to-date.
2026-03-30T14:24:11Z

Collections Supervisor

Manchester, NH
onsite
Permanent
- USD / Yearly
We are looking for an experienced Collections Supervisor to lead a dedicated team of professionals within the financial services industry. Based in Manchester, New Hampshire, this role is ideal for someone with a strong background in consumer lending products, including mortgages, auto loans, and credit cards. The successful candidate will play a pivotal role in achieving performance goals, fostering team development, and driving operational excellence. Responsibilities: • Supervise and support a team of Collections Representatives, ensuring adherence to performance standards and company policies. • Monitor calls to evaluate quality, compliance, and effectiveness, providing constructive feedback for improvement. • Ensure team members consistently meet productivity goals and maintain high-quality service standards. • Analyze and report on collections metrics, identifying trends and opportunities for improvement. • Resolve escalated customer concerns and manage complex account issues with professionalism and efficiency. • Conduct regular one-on-one meetings with team members to review performance, set goals, and provide coaching. • Facilitate learning and development opportunities to enhance team capabilities and individual growth. • Collaborate with leadership to implement process improvements that optimize collections strategies. • Promote a culture of accountability and continuous improvement within the team. • Maintain up-to-date knowledge of consumer lending products to support team operations effectively.
2026-04-09T14:38:43Z

Receptionist

Bow, NH
onsite
Temporary
22.00 - 24.00 USD / Hourly
We are looking for a detail-oriented and organized Receptionist to join our team on a contract basis in Bow, New Hampshire. In this role, you will serve as the first point of contact for visitors and callers, ensuring smooth communication and efficient operations. This is a part-time opportunity suited for someone with strong interpersonal and multitasking skills. Responsibilities: • Greet visitors and ensure they feel welcomed upon arrival. • Manage a multi-line phone system, directing calls appropriately and efficiently. • Handle inbound calls with a high standard of service, providing accurate information or transferring to the correct department. • Maintain a clean and organized reception area to present a detail-oriented image. • Assist with administrative tasks such as scheduling, filing, and data entry when needed. • Monitor and relay messages promptly to the relevant individuals or teams. • Provide general information to callers and visitors regarding company services or policies. • Collaborate with other departments to ensure smooth communication flow.
2026-04-17T13:04:35Z

Finance

Boston, MA
onsite
Permanent
115000.00 - 150000.00 USD / Yearly
A leading investment organization is seeking a Finance professional to join its Boston team. In this role, you’ll partner with investment, legal, tax, and operations teams to support a diversified portfolio and ensure high‑quality accounting, reporting, and performance analysis.You will take a key role in overseeing real assets investments—such as real estate, private credit, and private equity—while contributing to broader cross‑asset initiatives. This position offers the opportunity to collaborate with internal stakeholders and external partners, maintain regulatory compliance, and support the full lifecycle of portfolio investments.
2026-04-10T16:48:44Z

Finance

Boston, MA
onsite
Permanent
130000.00 - 170000.00 USD / Yearly
Our client is hiring a senior finance professional to join a high-performing portfolio finance team supporting private equity, real assets, and private company investments. This role owns valuation, accounting, and reporting for complex private investments and works closely with investment, legal, tax, and compliance teams across the full transaction lifecycle. You’ll also contribute to portfolio-wide initiatives, process improvements, and technology-driven enhancements in a fast-paced, sophisticated investment environment.
2026-04-10T16:48:44Z

Collections Specialist

Nashua, NH
onsite
Permanent
60000.00 - 75000.00 USD / Yearly
We are looking for a detail-oriented Collections Specialist to manage and oversee the full collections process for our organization. This role is based in Nashua, New Hampshire, and will require a proactive approach to ensuring timely payments and maintaining strong customer relationships. The ideal candidate will have expertise in commercial and consumer collections, along with a strong understanding of credit management and billing practices. Responsibilities: • Manage the entire collections process, including tracking payment commitments, following up with customers, and escalating issues when necessary. • Process credit card payments, assist with cash application activities, and resolve unapplied cash or account discrepancies. • Monitor customer payment trends and credit exposure to mitigate risks and improve cash flow. • Reconcile customer accounts and ensure accurate record-keeping of all transactions. • Maintain a structured and disciplined approach to collections to meet organizational goals. • Handle collections across multiple operating companies and navigate various systems and data environments. • Standardize and implement collections policies, procedures, and best practices to streamline operations. • Collaborate with accounting teams to align on processes and achieve successful execution. • Provide regular updates on accounts receivable aging and collections performance to enhance visibility and decision-making.
2026-04-15T16:08:44Z