6 results for Customer Service Representative in Manchester, NH

Customer Service Representative

Gardner, MA
onsite
Permanent
48000 - 52000 USD / Yearly
SUMMARY: The Customer Service Representative is the first line of contact for customers and is key to representing the company in an efficient, knowledgeable, and professional manner. This role supports the sales team by providing product information, accurately entering orders, assisting with any order issues and building and maintaining customer relationships. ESSENTIAL DUTIES: The requirements listed below are representative of the essential duties required of the Customer Service Representative: · Accurately enter and process orders, track order status, and expedite as necessary to ensure on time delivery.· Service existing accounts by regularly communicating with specified contacts and checking with them for any potential needs, so as to build and maintain loyal customer relationships. · Help establish new accounts by planning and organizing daily work schedule to allow for opportunity to call on past or prospective new customers for current or future needs.· Responsible to ensure customer retention and growth through strong relationship management metrics.· Present products effectively, up-sell and cross sell additional products as appropriate and generate referrals when possible.· Interact daily with Regional Sales Managers (RSM’s) and sales representatives regarding customer opportunities, orders and issues.· Follow up on lost business in an effort to reactivate dormant accounts.· Qualify customer RFQ’s to ensure accurate cross-referencing, UOM and prospective package is ready for hand off to shipping department.· Forwards quotations to customer as required.· Completes initial lead follow up and communicates results to RSM, Marketing and appropriate management.· Maintain customer information as needed for contacts, routing etc.· Assist in business development activities i.e., direct mailings, samples and follow up calls.· Quality is everyone’s responsibility.· Other duties as assigned. For immediate consideration please call me directly Eric Lebow 508-205-2127
2026-03-17T00:00:00Z

Client Services Representative

Sanford, ME
onsite
Permanent
49000 - 54000 USD / Yearly
We are looking for a dedicated Client Services Representative to join our team in Sanford, Maine. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries and needs are addressed efficiently and professionally. You will collaborate with various departments to deliver accurate quotes, process orders, and provide exceptional service that aligns with company standards. Responsibilities: • Serve as the main liaison between customers, sales representatives, and internal departments to ensure seamless communication and service delivery. • Process customer quotes, purchase orders, and warranties with accuracy and attention to detail. • Log and maintain call and data records in company systems, ensuring all customer interactions are documented. • Coordinate with engineering teams to provide clear answers and solutions to customer inquiries. • Resolve customer issues promptly, including warranty and non-warranty concerns, troubleshooting, and service incidents. • Maintain comprehensive knowledge of product features, benefits, and warranties to assist customers effectively. • Uphold the company's quality assurance and customer satisfaction programs to address complaints and improve service standards. • Ensure compliance with company policies, including time management and productivity benchmarks. • Utilize Lean tools and concepts to identify and eliminate inefficiencies, improving processes and customer satisfaction. • Perform additional duties as assigned by supervisors or managers to support team objectives.
2026-03-02T00:00:00Z

Customer Service Specialist

Hathorne, MA
onsite
Permanent
50000 - 62500 USD / Yearly
Robert Half is working with an established manufacturing company on the North Shore looking for a Customer Account Manager to join its team. This is a permanent role, joining a small team, reporting into a Team Lead. Our client is looking for a Customer Account Manager out of the manufacturing industry with at least 2-3 years of hands on customer service experience. The selected candidate will be responsible for order processing, resolving customer issues, providing quotes, and supporting customer negotiations. Strong systems skills are needed as the Customer Account Manager will be entering orders into an ERP system and preparing quotes on a daily basis. Strong communication skills are required. For the right experience our client is looking for a starting salary up to $30/hour. Hours are 7:00-3:30. If interested and qualified please apply to this listing or send your resume direct to Bill.Nichols@roberthalf. Thanks!
2026-03-18T00:00:00Z

Senior Client Service Representative

Boston, MA
onsite
Temporary
25 - 26 USD / Hourly
We are looking for an experienced Senior Client Service Representative to join our team in Boston, Massachusetts. In this long-term contract position, you will play a key role in delivering exceptional service to clients by resolving inquiries promptly and accurately. This opportunity includes a hybrid schedule requiring a minimum of three in-office days per week, with Tuesdays and Wednesdays fixed and one floating day. Responsibilities: • Address client inquiries efficiently and ensure resolutions meet high service standards. • Calculate daily net asset values (NAVs) and prepare month-end and year-end financial reports. • Generate and manage various internal and external reports with accuracy. • Utilize internal technology platforms to support client service operations effectively. • Investigate and resolve accounting discrepancies or issues on a daily basis. • Collaborate with teams to ensure timely completion of deliverables and uphold service quality. • Apply analytical skills to assess data workflows and solve problems. • Stay informed about corporate actions, equity, fixed income, and derivative investments. • Leverage tools like Excel, Bloomberg, and Reuters to enhance reporting and analysis. • Maintain focus and accuracy while working under tight deadlines.
2026-03-20T00:00:00Z

Sr. Client Service Associate

Framingham, MA
onsite
Permanent
85000 - 100000 USD / Yearly
We are looking for a dedicated Senior Client Service Associate to join a boutique wealth management firm located in Framingham, Massachusetts. This role provides an excellent opportunity to gain diverse experience in client service, operational processes, compliance, and financial planning support. Ideal for professionals seeking to advance their career in the wealth management sector, this position offers a collaborative environment to grow and thrive.
2026-03-17T00:00:00Z

Sales Support

Northborough, MA
onsite
Temporary
18 - 21 USD / Hourly
Robert Half’s client in Northborough MA is looking for a Data Entry Specialist to support their team on a long term engagement! Responsibilities include:<ul><li>Audit data for completeness/accuracy</li><li>Collaborated with various departments</li><li>CRM experience/data administration (MS Dynamics 365 is a plus)</li><li>Strong research/data skills</li><li>Ability to interpret messy data & clean it up</li><li>Strong attention to detail is a MUST</li><li>Distill lead data (AI technologies)</li><li>Create leads for sales team</li></ul> Start: Asap!Hours: M-F | 8am-4pm or 9am-5pm Duration: ~6 months (could extend)Work type: Hybrid (M,W,F in office)Pay Rate: $19+ (depending on experience) **If interested, APPLY now!
2026-03-27T00:00:00Z