<p>We are looking for an experienced Customer Service Representative to join our team in the Greater Worcester County area. This role requires a detail-oriented individual who excels in managing customer interactions and ensuring seamless order processing to meet business needs. The ideal candidate will thrive in a fast-paced environment and demonstrate strong communication and organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders accurately through data entry and maintain order records.</p><p>• Communicate effectively with customers to address inquiries, resolve issues, and provide updates on orders.</p><p>• Coordinate scheduling with transportation carriers to ensure timely shipping and delivery.</p><p>• Monitor inventory levels and collaborate with relevant teams to manage substitutions and revisions.</p><p>• Serve as a liaison between warehouse staff, sales teams, and management to address pricing, inventory, and customer concerns.</p><p>• Interact with external carriers to confirm load availability and coordinate customer pickups.</p><p>• Maintain and update customer databases to manage advanced shipping notices and routing requests.</p><p>• Handle multiple tasks simultaneously while maintaining accuracy and efficiency in a fast-paced setting.</p><p>• Facilitate customer satisfaction by responding to feedback and implementing solutions to improve processes.</p><p><br></p><p><br></p><p><strong><em><u>**For immediate consideration, please reach out to me ASAP. Eric Lebow 508-205-2127- we can do a quick resume review! **</u></em></strong></p>
<p>A Banking client of ours who has an Insurance Agency in its portfolio is seeking an experienced Insurance Service Representative to support and grow our Property & Casualty insurance business. This role focuses on servicing existing clients, quoting new business, handling endorsements and renewals, and delivering exceptional member experiences.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Quote, bind, and service P& C insurance policies</li><li>Manage endorsements, renewals, billing, and registry transactions</li><li>Handle inbound calls, emails, and in-person member requests</li><li>Identify cross-sell and upsell opportunities</li><li>Partner with senior team members on remarkets and complex accounts</li><li>Meet service and turnaround standards (24–48 hours)</li></ul>
<p>Robert Half is working with an established manufacturing company on the North Shore looking for a Customer Account Manager to join its team. This is a permanent role, joining a small team, reporting into a Team Lead. Our client is looking for a Customer Account Manager out of the manufacturing industry with at least 2-3 years of hands on customer service experience.</p><p><br></p><p>The selected candidate will be responsible for order processing, resolving customer issues, providing quotes, and supporting customer negotiations. Strong systems skills are needed as the Customer Account Manager will be entering orders into an ERP system and preparing quotes on a daily basis. Strong communication skills are required.</p><p><br></p><p>For the right experience our client is looking for a starting salary up to $30/hour. Hours are 7:00-3:30.</p><p><br></p><p>If interested and qualified please apply to this listing or send your resume direct to Bill.Nichols@roberthalf. Thanks!</p>
<p>We are looking for a detail-oriented Front Desk Coordinator to join our team on a contract basis in West Newton, Massachusetts. In this role, you will be the first point of contact for customers, ensuring a smooth and attentive experience. Your organizational skills and ability to multitask will be key to managing daily operations effectively.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist customers in a friendly and attentive manner, addressing inquiries and providing accurate information.</p><p>• Handle incoming calls and emails, ensuring prompt responses and effective communication.</p><p>• Perform accurate data entry to maintain records and update customer information.</p><p>• Process work orders efficiently and ensure all documentation is complete.</p><p>• Coordinate front desk activities, including scheduling and managing appointments.</p><p>• Collaborate with team members to resolve customer issues and ensure satisfaction.</p><p>• Maintain a clean and organized reception area to create a welcoming environment.</p><p>• Monitor inventory levels for office supplies and submit replenishment requests as needed.</p><p>• Provide administrative support to other departments when required.</p>
We are looking for a detail-oriented and reliable Office Services Associate to join our team in Somerville, Massachusetts. In this long-term contract role, you will play a key part in supporting day-to-day office operations and ensuring smooth administrative processes. This position requires strong organizational skills, excellent communication abilities, and a commitment to delivering high-quality service.<br><br>Responsibilities:<br>• Provide exceptional customer service by addressing inquiries and assisting with office-related needs.<br>• Manage incoming and outgoing calls, directing them to the appropriate departments or individuals.<br>• Process checks, payroll functions, and other financial transactions with accuracy.<br>• Organize and maintain filing systems, ensuring records are updated and easily accessible.<br>• Distribute incoming mail and packages promptly to the correct recipients.<br>• Utilize computer programs such as Microsoft Word and Excel to create and edit documents.<br>• Proofread and edit written materials to ensure accuracy and clarity.<br>• Maintain databases by entering and updating information as required.<br>• Support the preparation and execution of business transactions and related tasks.<br>• Collaborate with team members to enhance overall office efficiency.
We are looking for a detail-oriented and friendly Receptionist to join our team on a contract basis in Manchester, New Hampshire. In this role, you will be responsible for ensuring smooth front-desk operations, managing phone lines, and providing excellent customer service to visitors and callers. This is a part-time position ideal for someone with strong organizational and communication skills.<br><br>Responsibilities:<br>• Greet visitors promptly and courteously, ensuring a positive first impression.<br>• Manage a switchboard with 1-10 phone lines, answering and directing inbound calls efficiently.<br>• Handle dictation tasks and maintain accurate records of communications.<br>• Assist with scheduling, appointments, and other administrative tasks as needed.<br>• Provide information and assistance to callers and visitors regarding company policies and services.<br>• Maintain the reception area, ensuring it is clean, organized, and welcoming.<br>• Collaborate with team members to address any urgent inquiries or issues.<br>• Support the coordination of mail, deliveries, and other front-desk logistics.
We are looking for a detail-oriented Renewal Coordinator Specialist to join our team in Lowell, Massachusetts. In this long-term contract position, you will manage customer retention activities, ensuring excellent service and high renewal rates while fostering strong client relationships. The role requires proactive communication, accurate pricing updates, and collaboration to meet customer needs and drive satisfaction.<br><br>Responsibilities:<br>• Oversee all retention efforts within an assigned customer base, ensuring timely and effective communication.<br>• Initiate contact with customers 120 days prior to contract renewal to address concerns and confirm details.<br>• Update and re-estimate contracts to reflect current labor rates and service needs.<br>• Participate in monthly Service Contract Renewal meetings, providing updates and following through on assigned tasks.<br>• Resolve customer issues and secure agreement before renewal deadlines.<br>• Maintain an organized list of customers and track annual renewal dates.<br>• Identify opportunities to expand services or cross-sell products based on customer needs.<br>• Collaborate with internal teams to improve service delivery and address customer concerns.<br>• Provide regular updates during sales meetings regarding the status of renewals.<br>• Conduct in-person meetings with customers as required to strengthen relationships and address needs.
We are looking for a highly organized and customer-focused Front Desk Coordinator to join our team on a contract basis in Mattapan, Massachusetts. In this role, you will be the primary point of contact for visitors and residents, ensuring smooth office operations and delivering exceptional service. This position is ideal for someone who thrives in a fast-paced environment and excels at multitasking.<br><br>Responsibilities:<br>• Greet visitors and residents with professionalism and address their inquiries promptly.<br>• Manage incoming and outgoing calls, ensuring accurate message handling and effective communication.<br>• Oversee mail distribution, including organizing, sorting, and coordinating outgoing shipments.<br>• Maintain organized and up-to-date office files and records.<br>• Collect rental payments from residents and ensure accurate documentation of transactions.<br>• Assist with resolving customer concerns and provide support for property-related matters.<br>• Input and manage data accurately, including work orders and other administrative tasks.<br>• Collaborate with the management team to ensure a high level of operational efficiency.<br>• Monitor office supplies and coordinate replenishment when needed.
<p>For consideration, please reach out to<strong><em> Jennifer Lavoie</em></strong> as soon as possible, ensure to include your most current resume when you apply.<strong><em> Connect with me on LinkedIn </em></strong>at Jennifer Lavoie!</p><p><br></p><p>If you currently work with a recruiter from Robert Half Finance & Accounting recruiter, please contact them directly.</p><p><br></p><p>We are looking for an experienced and detail-oriented Sr. or Staff Accountant & Tax Preparer to join our client's team in Northfield, New Hampshire. In this role as a Tax/Staff Accountant, you will work directly with clients to handle their accounting needs, prepare tax returns, and provide strategic financial guidance. You will play a key role in ensuring compliance with tax regulations while helping clients optimize their financial outcomes. This position offers the opportunity to grow professionally in a supportive and collaborative environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Prepare and review financial statements, including balance sheets and income statements, to ensure accuracy and compliance.</p><p>• Manage individual, corporate, and partnership tax return preparation while adhering to federal and state regulations.</p><p>• Process complex Tax returns</p><p>• Maintain organized records of financial transactions and tax filings for accuracy and accessibility.</p><p>• Communicate with clients to gather necessary information, provide updates, and address any inquiries.</p><p>• Collaborate with colleagues to improve accounting workflows and enhance overall client service.</p><p>• Stay informed about updates to tax laws and accounting standards to ensure compliance and best practices.</p><p>• Assist clients with complex tax filings and resolve any issues related to their financial documentation.</p><p>• Provide guidance on the utilization of accounting and tax software to streamline processes.</p>
<p>We are looking for a Chief Financial Officer (CFO) to play a pivotal role in shaping the financial strategy and operations of our organization during a period of rapid growth. This executive position requires a dynamic leader who can drive financial performance, enhance stakeholder value, and oversee financial planning and analysis for a real estate-focused company. The ideal candidate will have extensive experience in real estate operations and investment, as well as the ability to evolve financial structures and processes to support long-term organizational goals.</p><p>For immediate interview Please contact Victor Muller at 508 205 2136</p><p>Responsibilities:</p><p>• Develop and implement comprehensive financial strategies to support corporate growth and enhance stakeholder value.</p><p>• Oversee financial operations, including accounting, treasury, budgeting, and reporting for real estate assets and investment ventures.</p><p>• Lead financial forecasting, budgeting, and consolidation processes to ensure accurate planning and analysis.</p><p>• Provide actionable financial insights to guide decision-making and align business strategies with organizational goals.</p><p>• Establish and maintain robust cash flow management policies to ensure operational liquidity.</p><p>• Manage relationships with investors, shareholders, and external lending entities to support funding and growth initiatives.</p><p>• Ensure compliance with federal, state, and third-party financial reporting requirements.</p><p>• Build and lead a high-performing finance and accounting team, fostering collaboration and continuous improvement.</p><p>• Analyze current and future business operations to assess financial effectiveness and identify opportunities for optimization.</p><p>• Set up or refine financial and operational controls and metrics to ensure organizational efficiency.</p>
<p>We are looking for an experienced IT Client Account Coordinator to join our team in Boston, Massachusetts. In this role, you will play a crucial part in managing schedules, coordinating projects, and ensuring seamless communication between clients and internal teams. The ideal candidate will bring strong organizational skills and a deep understanding of IT systems and tools. Previous MSP experience is highly preferred. This role is hybrid, onsite in Boston 3-4 days a week.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and manage calendars for Client Leads, Consultants, and Technical Account Managers to ensure efficient scheduling and resource allocation.</p><p>• Utilize Microsoft 365 tools and platforms such as ConnectWise or Autotask to track and maintain project workflows.</p><p>• Prepare and deliver detailed reports using standardized templates while ensuring accuracy and clarity.</p><p>• Foster strong communication with clients to address inquiries, resolve issues, and maintain positive relationships.</p><p>• Oversee project timelines and ensure all deliverables are met within agreed-upon deadlines.</p><p>• Collaborate with internal teams to facilitate seamless project execution and client satisfaction.</p><p>• Monitor and analyze project performance metrics to identify opportunities for improvement.</p><p>• Support document coding and ensure proper handling of client-related documentation.</p><p>• Maintain and update relevant systems to ensure all client information is accurate and up-to-date.</p>
We are looking for an experienced Collections Supervisor to lead a dedicated team of professionals within the financial services industry. Based in Manchester, New Hampshire, this role is ideal for someone with a strong background in consumer lending products, including mortgages, auto loans, and credit cards. The successful candidate will play a pivotal role in achieving performance goals, fostering team development, and driving operational excellence.<br><br>Responsibilities:<br>• Supervise and support a team of Collections Representatives, ensuring adherence to performance standards and company policies.<br>• Monitor calls to evaluate quality, compliance, and effectiveness, providing constructive feedback for improvement.<br>• Ensure team members consistently meet productivity goals and maintain high-quality service standards.<br>• Analyze and report on collections metrics, identifying trends and opportunities for improvement.<br>• Resolve escalated customer concerns and manage complex account issues with professionalism and efficiency.<br>• Conduct regular one-on-one meetings with team members to review performance, set goals, and provide coaching.<br>• Facilitate learning and development opportunities to enhance team capabilities and individual growth.<br>• Collaborate with leadership to implement process improvements that optimize collections strategies.<br>• Promote a culture of accountability and continuous improvement within the team.<br>• Maintain up-to-date knowledge of consumer lending products to support team operations effectively.
<p>We are looking for a dedicated Part Time RE Loan Officer to join our team in West Roxbury or Peabody, Massachusetts. This long-term contract position is ideal for someone with a strong background in real estate loan processing, underwriting, and quality control. If you excel in consumer and real estate lending and are skilled in maintaining high-quality standards, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Process and underwrite real estate loan applications with precision and efficiency.</p><p>• Review and assess consumer loan applications to ensure compliance with underwriting guidelines.</p><p>• Conduct quality control checks on both consumer and real estate loans to maintain accuracy and regulatory compliance.</p><p>• Utilize the Encompass system effectively for loan processing and documentation.</p><p>• Collaborate with team members to ensure timely loan approvals and exceptional service delivery.</p><p>• Identify and resolve discrepancies in loan documentation to uphold high-quality standards.</p><p>• Maintain thorough knowledge of current lending regulations and industry best practices.</p><p>• Provide detailed reports and feedback on loan quality and processing efficiency.</p><p>• Support the team in achieving overall lending objectives and performance goals.</p>
<p><strong>Chief Financial Officer (CFO)</strong></p><p><strong>Location:</strong> Boston, MA</p><p><strong>Employment Type:</strong> Full-Time, Executive Leadership</p><p><strong>A note from our client: </strong>We’re looking for a CFO who is not only technically strong, but also a strategic partner who brings fresh, transformative thinking. Our organization is deeply committed to building a more efficient, sustainable, and people‑focused future in a highly regulated environment. We believe meaningful change comes from leaders who balance cost, quality, and experience while operating with innovation, courage, and integrity. Our model embraces modern technology, automation, and operational simplification to eliminate waste and reinvest efficiencies back into the individuals and communities we serve. We want a collaborative leader who is eager to challenge outdated norms, embrace bold ideas, and help drive an organization that aims to create lasting, positive impact—not just internally, but across the broader landscape we operate in.</p><p><br></p><p><strong>Job Description</strong></p><p><strong>Chief Financial Officer Responsibilities</strong></p><ul><li>Develop and execute the organization’s financial strategy to support long‑term growth, operational sustainability, and profitability.</li><li>Lead and develop the Finance team, ensuring strong succession planning and fostering a culture of accountability and excellence.</li><li>Partner closely with executive leadership to set financial targets, monitor performance benchmarks, and guide enterprise‑wide decision‑making.</li><li>Provide forward‑looking financial insight, trend analysis, and asset management guidance to support strategic objectives.</li><li>Oversee all aspects of financial operations, including accounting systems, monthly close processes, financial controls, and expenditure approvals.</li><li>Ensure accurate financial reporting and manage engagements with external auditors, regulatory entities, and internal governance groups.</li><li>Support financial planning activities, including forecasting, budgeting, variance analysis, and long‑range revenue modeling.</li><li>Lead financial aspects of data integrity, compliance processes, and enterprise performance management.</li><li>Collaborate with cross‑functional teams to align financial planning with operational, analytical, and product‑related initiatives.</li><li>Conduct financial impact assessments related to regulatory changes, policy shifts, audit outcomes, and operational trends.</li><li>Guide investments in financial systems, analytics tools, and operational resources to drive measurable ROI and sustainable margin improvement.</li><li>Serve as a senior advisor on enterprise financial strategy, balancing growth, compliance, innovation, and long‑term stability.</li><li>Complete additional projects and responsibilities as assigned.</li></ul>
We are looking for an experienced and visionary Chief People Officer to lead the strategic and operational aspects of human resources within our organization. This role focuses on fostering a culture of innovation, inclusion, and growth while ensuring compliance with HR policies and advancing initiatives centered on equity and social justice. Based in Boston, Massachusetts, this position offers a unique opportunity to shape workforce strategies in alignment with organizational goals.<br><br>Responsibilities:<br>• Oversee all core HR operations, including payroll management, recruitment strategies, employee relations, benefits administration, and policy updates.<br>• Collaborate with executive leadership and legal teams to address workplace policies, labor relations, and internal investigations.<br>• Implement and optimize new HR technologies while ensuring compliance with evolving employment laws and regulations.<br>• Lead development initiatives and manage programming for the Consortium for Development.<br>• Develop and execute strategies to promote staff appreciation, wellness, diversity, equity, and inclusion.<br>• Drive workforce planning and talent management initiatives to support organizational growth.<br>• Establish metrics to evaluate HR effectiveness and ensure alignment with organizational goals.<br>• Serve as a key advisor to leadership on human capital strategy and organizational change.<br>• Foster a culture of continuous learning and development across all levels of the organization.
<p>We are looking for a detail-oriented Compliance Administrator Assistant<strong> </strong>to join our team in Windham, New Hampshire. In this role, you will play a key part in ensuring adherence to regulatory standards and internal policies, while supporting the implementation of effective compliance strategies. This position offers a dynamic environment where your analytical skills and industry knowledge will contribute to mitigating risks and enhancing organizational integrity.</p><p><br></p><p>Responsibilities:</p><p>• Enforce and uphold company policies to ensure compliance with regulatory requirements and internal standards.</p><p>• Carry out administrative tasks such as data entry, legal filings, and preparation of audit reports.</p><p>• Identify opportunities to improve internal processes and recommend actionable enhancements.</p><p>• Collaborate with the Chief Compliance Officer to support the execution of a comprehensive compliance program.</p><p>• Provide staff with guidance and support on compliance-related concerns and procedures.</p><p>• Work closely with leadership to assess, investigate, and address compliance risks and issues.</p><p>• Manage and organize risk and compliance documentation to maintain accuracy and accessibility.</p><p>• Prepare and present compliance reports for both internal and external stakeholders</p>
<p>Job description/Duties: Under the direction of the Chief Financial Officer (CFO), you will be responsible for preparing and processing weekly payroll for 2 internal two companies.</p><p>• Prepare and process weekly payroll in efficient, accurate, and prompt manner. Process manual checks when necessary. Distribute and mailing of paycheck information and company attachments as appropriate.</p><p>• Process changes to employee records into payroll and timekeeping systems, including regularly auditing data for accuracy.</p><p>• Run and save weekly payroll reports into network drives by deadlines provided by management, printing reports as requested.</p><p>• Create time off balance reports in the payroll system verifying that balances are correct.</p><p>• Input agency hours into the CMS Payroll Based Journal on a weekly basis.</p><p>• Assist with coordinating and reviewing all quarterly QAPI reports of the business office to allow for timely CFO approval prior to submission deadlines. Prepare employee turnover and K checks, QAPI & quarterly documentation.</p><p>• ·With the assistance of the CFO, maintain the accounting responsibilities of company vehicles including purchasing/retiring of vehicles. Responsible for the coordination with our insurance company, including the filing of accident reports.</p><p>• Assist in the preparation/coordination of other financial reporting and analysis as requested by the CFO, Assistant Controller, management, government agencies and external audit firms.</p><p>• Assist in coordination of year-end audit requirements under the direction of the assistant controller.</p><p>• Assist CFO/Assistant Controller with the development and implementation of information-based technology.</p><p>• Provide professional reception for all guests, visitors, and appointments.</p><p>• Answer all phone calls in a pleasant, professional, courteous , and thoughtful manner.</p><p>• Order office supplies as requested by staff and residents.</p><p>• Sort and distribute incoming mail, packages, gifts, and flowers.</p><p>• Professionally type all reports, correspondences, calendars, and notifications as directed.</p><p>• Maintain Campion's vehicle registrations and keep auto insurances up to date with vehicle fleet and driver information.</p><p>• Backup support to all business office functions including: accounts payable, and general accounting support as appropriate.</p><p>• Perform additional duties as requested or assigned by the CFO or Executive Assistant to the Superior as requested. 2 internal companies</p>
We are looking for a detail-oriented and organized Receptionist to join our team on a contract basis in Bow, New Hampshire. In this role, you will serve as the first point of contact for visitors and callers, ensuring smooth communication and efficient operations. This is a part-time opportunity suited for someone with strong interpersonal and multitasking skills.<br><br>Responsibilities:<br>• Greet visitors and ensure they feel welcomed upon arrival.<br>• Manage a multi-line phone system, directing calls appropriately and efficiently.<br>• Handle inbound calls with a high standard of service, providing accurate information or transferring to the correct department.<br>• Maintain a clean and organized reception area to present a detail-oriented image.<br>• Assist with administrative tasks such as scheduling, filing, and data entry when needed.<br>• Monitor and relay messages promptly to the relevant individuals or teams.<br>• Provide general information to callers and visitors regarding company services or policies.<br>• Collaborate with other departments to ensure smooth communication flow.
<p>Our manufacturing company is seeking an experienced Fractional Chief Financial Officer (CFO) for an ongoing engagement. This is a high-impact, strategic role designed for a dynamic financial leader who thrives in a hands-on and collaborative environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee the company's financial strategy, planning, and analysis, ensuring alignment with organizational objectives.</li><li>Guide budgeting, forecasting, cash flow management, and internal controls.</li><li>Provide actionable financial insights to the executive leadership team to inform decision-making and drive operational efficiency.</li><li>Oversee financial reporting, regulatory compliance, and audits.</li><li>Partner with cross-functional teams to support growth initiatives, process improvements, and systems enhancements.</li><li>Lead and mentor the finance team to ensure best practices in accounting, reporting, and compliance.</li><li>Collaborate directly with manufacturing operations to achieve cost optimization and profitability targets.</li></ul>
<p>A leading investment organization is seeking a Finance professional to join its Boston team. In this role, you’ll partner with investment, legal, tax, and operations teams to support a diversified portfolio and ensure high‑quality accounting, reporting, and performance analysis.</p><p>You will take a key role in overseeing real assets investments—such as real estate, private credit, and private equity—while contributing to broader cross‑asset initiatives. This position offers the opportunity to collaborate with internal stakeholders and external partners, maintain regulatory compliance, and support the full lifecycle of portfolio investments.</p>
<p>Our client is hiring a senior finance professional to join a high-performing portfolio finance team supporting private equity, real assets, and private company investments.</p><p><br></p><p>This role owns valuation, accounting, and reporting for complex private investments and works closely with investment, legal, tax, and compliance teams across the full transaction lifecycle. You’ll also contribute to portfolio-wide initiatives, process improvements, and technology-driven enhancements in a fast-paced, sophisticated investment environment.</p>
We are looking for a detail-oriented Collections Specialist to manage and oversee the full collections process for our organization. This role is based in Nashua, New Hampshire, and will require a proactive approach to ensuring timely payments and maintaining strong customer relationships. The ideal candidate will have expertise in commercial and consumer collections, along with a strong understanding of credit management and billing practices.<br><br>Responsibilities:<br>• Manage the entire collections process, including tracking payment commitments, following up with customers, and escalating issues when necessary.<br>• Process credit card payments, assist with cash application activities, and resolve unapplied cash or account discrepancies.<br>• Monitor customer payment trends and credit exposure to mitigate risks and improve cash flow.<br>• Reconcile customer accounts and ensure accurate record-keeping of all transactions.<br>• Maintain a structured and disciplined approach to collections to meet organizational goals.<br>• Handle collections across multiple operating companies and navigate various systems and data environments.<br>• Standardize and implement collections policies, procedures, and best practices to streamline operations.<br>• Collaborate with accounting teams to align on processes and achieve successful execution.<br>• Provide regular updates on accounts receivable aging and collections performance to enhance visibility and decision-making.