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2 results for Customer Service Manager in Manchester, NH
- Billerica, MA
- onsite
- Permanent
- 115000 - 130000 USD / Yearly
- <p>Robert Half is working with a respected manufacturing client north of Boston looking for a Supply Chain Manager to join its team. This opportunity is open due to business growth, and will have 1 direct report. The job will report into a Director of Operations.</p><p><br></p><p>The selected Supply Chain manager should have at least 5 years of relevant experience in a manufacturing or distribution environment. Demand planning experience is integral here, and analytical skills. This is a supplier-facing role and the selected candidate must be polished and have top notch communication skills. A degree is required.</p><p><br></p><p>If you're a Supply Chain professional qualified for this job opportunity please apply to this listing ASAP, or email an updated resume to Bill.Nichols@roberthalf. Thanks!</p>
- 2026-04-07T00:00:00Z
- Lowell, MA
- onsite
- Temporary
- 23.75 - 26.5 USD / Hourly
- We are looking for a detail-oriented Renewal Coordinator Specialist to join our team in Lowell, Massachusetts. In this long-term contract position, you will manage customer retention activities, ensuring excellent service and high renewal rates while fostering strong client relationships. The role requires proactive communication, accurate pricing updates, and collaboration to meet customer needs and drive satisfaction.<br><br>Responsibilities:<br>• Oversee all retention efforts within an assigned customer base, ensuring timely and effective communication.<br>• Initiate contact with customers 120 days prior to contract renewal to address concerns and confirm details.<br>• Update and re-estimate contracts to reflect current labor rates and service needs.<br>• Participate in monthly Service Contract Renewal meetings, providing updates and following through on assigned tasks.<br>• Resolve customer issues and secure agreement before renewal deadlines.<br>• Maintain an organized list of customers and track annual renewal dates.<br>• Identify opportunities to expand services or cross-sell products based on customer needs.<br>• Collaborate with internal teams to improve service delivery and address customer concerns.<br>• Provide regular updates during sales meetings regarding the status of renewals.<br>• Conduct in-person meetings with customers as required to strengthen relationships and address needs.
- 2026-04-03T00:00:00Z