<p>Our client is seeking a Customer Care Manager to oversee the Customer Care Team, ensuring outstanding customer service across e-commerce channels and retail locations. This leader will actively support issue resolution, develop business opportunities in wholesale and corporate gifting, and drive ongoing customer loyalty. The role is based in Walpole, NH.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and manage the Customer Care Team at the Walpole location</li><li>Handle multi-line phone systems, process orders, and address customer inquiries</li><li>Collaborate closely with retail teams to deliver exceptional customer service; assist with staff training</li><li>Design and deliver initial and annual refresher training for Customer Care Representatives</li><li>Proactively research and develop new account opportunities</li><li>Partner with E-Commerce management on new business initiatives</li><li>Conduct sales outreach: develop leads through cold calling, networking, and onsite customer visits</li><li>Build and maintain long-term customer relationships using creative follow-up communications to promote repeat business</li><li>Promote and sell company products with deep knowledge and enthusiasm</li><li>Respond to customer requests, quotations, and complaints promptly and professionally</li><li>Provide thorough follow-up to uncover and secure future business opportunities</li><li>Maintain accurate client accounts and data records</li><li>Utilize ERP systems and business tools to implement process improvements and best practices</li></ul><p><br></p>
<p>We are looking for a dedicated hybrid Customer Service Representative to join our team in Concord, New Hampshire. In this role, you will provide exceptional support to customers, ensuring their inquiries and concerns are addressed efficiently and professionally. This long-term contract position offers a hybrid work schedule after an initial onsite training period.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries via phone and email, providing accurate information and solutions.</p><p>• Utilize CRM tools to manage customer accounts and track interactions.</p><p>• Assist customers with billing inquiries, clarifying charges and resolving discrepancies.</p><p>• Handle inbound calls promptly, offering exceptional service and maintaining a positive customer experience.</p><p>• Collaborate with internal teams to address complex customer issues and ensure timely resolutions.</p><p>• Maintain detailed records of customer interactions and transactions.</p><p>• Follow established protocols during emergency situations to support customers effectively.</p><p>• Stay updated on company policies, procedures, and services to deliver accurate assistance.</p><p>• Contribute to a team environment, supporting colleagues and sharing best practices.</p>
We are looking for an experienced Facilities Coordinator to join our team in North Reading, Massachusetts. In this long-term contract role, you will be responsible for ensuring smooth operations and providing exceptional support for events and facility management. This position requires a proactive individual skilled in customer service, vendor coordination, and event execution.<br><br>Responsibilities:<br>• Conduct regular site inspections to ensure the facility is operating efficiently and meets safety standards.<br>• Coordinate with vendors to manage services and supplies, ensuring timely and quality delivery.<br>• Organize and oversee events, including bringing in appropriate personnel and resources.<br>• Assist in the execution of events, ensuring all logistical aspects are handled effectively.<br>• Provide excellent customer service to occupants and event attendees, addressing concerns promptly.<br>• Support work order management and ensure facility maintenance tasks are completed on time.<br>• Collaborate with team members to implement best practices and innovative solutions for facility operations.<br>• Monitor and manage budgets related to facility operations and events.<br>• Prepare and deliver reports on facility performance and event outcomes.<br>• Respond to emergency situations and follow established protocols to ensure safety and continuity.
Job Title: Customer Service / Front Desk – Parts Department (contract) Location: Onsite Schedule: 8:00 AM – 5:00 PM Employment Type: contract Schedule Details: Must work Saturdays Sundays off One additional weekday off of your choice (excluding Saturdays) Position Overview: We are seeking a friendly and reliable Customer Service / Front Desk detail oriented. This is an onsite, standing role that requires strong customer interaction and the ability to multitask in a fast-paced environment. Responsibilities: Greet and assist customers at the front desk Answer basic questions related to parts and services Provide excellent customer service with a positive attitude Support daily front-desk and parts department operations
We are looking for a dedicated Customer Experience Specialist to join our team in Walpole, New Hampshire. In this role, you will focus on delivering exceptional service to both online and in-store customers. As this is a Contract to permanent position, it offers an excellent pathway for career growth within our organization.<br><br>Responsibilities:<br>• Provide outstanding support to customers in both online and retail settings, ensuring their satisfaction and addressing any concerns.<br>• Handle customer inquiries through email, phone, and other communication channels with professionalism and efficiency.<br>• Collaborate with departments such as Shipping, Production, and Factory teams to resolve issues and enhance the customer experience.<br>• Work closely with the E-Commerce team and retail staff to address discrepancies and resolve complaints.<br>• Utilize NetSuite or similar order entry systems to process customer orders accurately and efficiently.<br>• Troubleshoot connectivity or technical issues that may impact customer service operations.<br>• Maintain detailed and accurate records of customer interactions and resolutions.<br>• Stay informed about company products, policies, and services to provide accurate information to customers.<br>• Identify opportunities to improve customer processes and implement solutions in collaboration with the team.
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
<p>We are looking for an experienced Senior Tax Manager to join our team in Hopkinton, Massachusetts. In this role, you will lead a talented group while providing expert guidance on tax matters for a diverse range of clients. This is an excellent opportunity to leverage your expertise in tax compliance, returns, planning, and research to deliver outstanding service and contribute to the growth of our practice.</p><p><br></p><p>For immediate consideration, please contact Mylinda Harrison at 508-205-2130.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage a team of accountants and managers to ensure accurate and efficient delivery of client services.</p><p>• Conduct comprehensive reviews of tax returns for C-Corporations, S-Corporations, partnerships, multi-state entities, and high-net-worth individuals.</p><p>• Supervise and direct team members, providing regular progress updates to senior leadership and partners.</p><p>• Coordinate proactive tax planning meetings with clients and ensure timely submission of tax filings.</p><p>• Apply a strong understanding of reporting requirements, including ASC 740 and other relevant standards.</p><p>• Perform in-depth tax research using tools such as Thomson Reuters Checkpoint and present findings to client management or boards.</p><p>• Build and maintain a reliable referral network to support business development efforts.</p><p>• Manage client relationships to deliver exceptional service and identify opportunities for additional engagement.</p>
<p>We are looking for an experienced Tax Manager with a background in public accounting to join our team in Framingham, Massachusetts. This role requires a proactive individual with excellent communication skills and a meticulous approach to managing tax projects. The ideal candidate will thrive in a dynamic environment, delivering high-quality client service while overseeing tax research and compliance tasks.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed research on income tax issues and provide accurate solutions.</p><p>• Perform tax research related to representation and tax controversy matters.</p><p>• Manage and oversee multiple tax projects simultaneously, ensuring timely completion.</p><p>• Communicate effectively with clients, both in writing and orally, to address their tax needs.</p><p>• Resolve general tax inquiries through intermediate-level research and analysis.</p><p>• Handle audits, reviews, and compilations with precision and a focus on compliance.</p><p>• Prepare corporate tax returns and ensure alignment with regulatory requirements.</p><p>• Utilize tax software such as CCH ProSystem Fx and CCH Sales Tax for efficient tax processing.</p><p>• Collaborate on entity formation tasks and provide guidance on tax implications.</p><p>• Maintain a strong commitment to detail and uphold a high standard of work ethic.</p>
<p>Robert Half is seeking a Customer Service Representative to join our growing team in Ward Hill, Massachusetts.</p><p><br></p><p><br></p><p><strong>Schedule ONSITE: </strong>Monday–Friday, 8:00am–5:00pm</p><p><br></p><p>In this role, you will support a fast-paced customer care team by handling high-volume inbound calls, processing orders and returns, and serving as a key point of contact for customer inquiries. This is a hands-on, high-transaction environment supporting small businesses and blue-collar customers.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound customer calls (approximately 500–600 per month)</li><li>Respond to customer questions, complaints, and product/order inquiries</li><li>Process RMAs, returns, and related documentation in an ERP system (Epicor preferred)</li><li>Manage email queues, data entry, and return product logistics</li><li>Act as the primary contact for website inquiries (20–25 calls per day)</li><li>Support order entry and assist with workflow and process improvements</li><li>Collaborate closely with internal teams including accounting, warehouse, and customer care</li></ul><p><br></p><p><br></p>
<p>We are looking for a highly organized and detail-oriented Administrative Assistant to join our team in Boston, Massachusetts. In this Contract to permanent position, you will play a vital role in supporting daily operations within a detail-oriented services environment, ensuring efficiency and accuracy in administrative tasks. This opportunity is ideal for individuals who thrive in a fast-paced setting and are skilled at multitasking while maintaining a strong focus on client service.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive administrative support to ensure smooth office operations.</p><p>• Prepare and draft precise correspondence, reports, and contracts with attention to detail.</p><p>• Assist in managing financial transactions and maintaining accurate records.</p><p>• Coordinate and schedule executive meetings, ensuring all necessary materials are prepared.</p><p>• Maintain organized filing systems for easy access and retrieval of documents.</p><p>• Collaborate with team members to streamline processes and improve workflow.</p><p>• Communicate effectively with clients and colleagues at various levels, both verbally and in writing.</p><p>• Utilize advanced features of Microsoft Excel and PowerPoint to create and present data-driven materials.</p><p>• Support the team in managing multiple priorities, meeting deadlines, and addressing urgent needs.</p><p>• Handle routine office tasks autonomously while ensuring accuracy and timeliness.</p>
<p>Our client is a growing organization seeking a <strong>Cash Application Specialist</strong> to support their finance team by ensuring the accurate and timely application of customer payments and the overall integrity of accounts receivable. This role will focus on applying and reconciling daily cash receipts, researching and resolving unapplied or short-paid items, and maintaining accurate records within the ERP system. The specialist will also manage customer deductions and chargebacks, including researching validity, preparing dispute documentation, and partnering cross-functionally with Sales, Supply Chain, Trade Marketing, and Customer Service to drive timely resolution. In addition, the role will support account reconciliations, reporting, credit support, and month-end close activities, while analyzing trends and recommending process improvements in a fast-paced, growing environment.</p>
<p>For consideration, please reach out to <strong>Jennifer Lavoie </strong>as soon as possible, ensure to include your most current resume when you apply. <em><u>Connect with me on LinkedIn</u></em> at Jennifer Lavoie.</p><p><br></p><p>If you are currently working with a Robert Half recruiter, please reach out to them.</p><p><br></p><p>Robert Half is seeking an experienced Accountant to support our client in the Concord area and be the sole Accountant for this small company environment. This Accountant/Manager role is integral to overseeing the company's financial operations, HR and compliance, ensuring the organization runs efficiently and effectively. The ideal Accountant will bring a proven track record in managing the Accounting & Finance for a small company environment where you wear many hats.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Prepare and analyze detailed financial reports to support organizational decision-making.</p><p>• Oversee and maintain general ledger activities, accounts payable, accounts receivable, payroll, month end close, and financial statement preparation.</p><p>• Work with the auditors to ensure compliance and accuracy.</p><p>• Develop, manage, and monitor the organization's budget to align with financial goals.</p><p>• Review and negotiate vendor service agreements to optimize organizational resources.</p><p>• Manage all human resources functions, including recruitment, onboarding, training, benefits administration, and employee relations (willing to train on these items).</p><p>• Handle additional tasks and projects as needed to support organizational objectives.</p>
We are looking for an organized and personable Administrative Assistant to join our team in Manchester, New Hampshire. This long-term contract position involves ensuring smooth front desk operations, providing excellent service to visitors, and supporting administrative tasks to enhance office efficiency. The ideal candidate will be proactive, attentive to detail, and capable of multitasking in a dynamic environment.<br><br>Responsibilities:<br>• Serve as the first point of contact by welcoming guests and directing them appropriately.<br>• Manage inbound calls, including answering, transferring, and taking messages.<br>• Provide comprehensive administrative support to various departments as needed.<br>• Maintain accurate records through data entry and documentation.<br>• Assist with scheduling appointments and managing calendars.<br>• Coordinate office supplies and ensure the front desk area remains organized.<br>• Respond to inquiries and provide information with careful attention to detail.<br>• Support team members with ad hoc tasks and projects.<br>• Handle correspondence and distribute mail efficiently.<br>• Promote a positive image of the organization at all times.
We are looking for a dynamic and customer-focused Facilities Coordinator to join our team on a Contract basis in Boston, Massachusetts. This role involves supporting the Facilities Manager in ensuring smooth operations across multiple floors, including overseeing maintenance, vendor coordination, and customer satisfaction initiatives. You’ll play a vital part in creating a welcoming and efficient environment for clients and staff while contributing to the success of events and daily operations.<br><br>Responsibilities:<br>• Assist the Facilities Manager in overseeing property maintenance and repair services to ensure seamless operations.<br>• Coordinate vendor services, including scheduling and escorting vendors during site visits.<br>• Conduct regular site inspections to identify issues and create resolution tickets.<br>• Support the planning and execution of monthly and quarterly client events.<br>• Respond to emergency situations and manage on-call duties as the primary point of contact when required.<br>• Foster positive relationships with property occupants and ensure high levels of customer satisfaction.<br>• Monitor and report on Key Performance Indicators (KPIs) to identify areas for improvement.<br>• Collaborate with the team to implement best practices and innovative solutions for facility management.<br>• Ensure compliance with established procedures and protocols, including incident reporting and escalation.<br>• Promote teamwork and a customer-first approach within the facilities management team.
<p>We are looking for a dedicated <strong>Member Service Representative to join our team in Boston, MA on a long term contract to hire opportunity.</strong> In this role, you will provide exceptional service to credit union members by assisting with transactions, promoting products, and handling inquiries. This is a Contract to permanent position in the banking industry, offering a great opportunity to grow your career while contributing to a dynamic organization. <strong>This is a fully in-person position (no hybrid or remote work).</strong></p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding customer service to credit union members by addressing their needs and resolving inquiries.</p><p>• Handle routine financial transactions including deposits, withdrawals, loan payments, and account inquiries with accuracy.</p><p>• Open new accounts for both existing and new members, ensuring compliance with policies and procedures.</p><p>• Promote and cross-sell credit union services such as electronic banking options, debit cards, and other financial products.</p><p>• Process loan applications, assist with lending activities, and disburse approved loans while maintaining accurate records.</p><p>• Manage cash operations, including cash handling, balancing, and vault teller activities.</p><p>• Ensure adherence to banking regulations, federal and state laws, and organizational policies, including compliance with anti-money laundering and Bank Secrecy Act requirements.</p><p>• Support debit card processing by ordering, reviewing activity, and addressing member questions or concerns.</p><p>• Perform additional tasks and responsibilities as needed to contribute to branch operations and member satisfaction.</p>
<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
<p>Our client, in the professional services industry is seeking an experienced Accounting Manager to join their team in Boston, Massachusetts. This long-term contract position is ideal for an experienced, detail-oriented individual with a strong background in accounting and a collaborative mindset. The successful candidate will oversee accounting operations and ensure the smooth execution of financial processes in a dynamic software development and licensing environment. This is a fantastic opportunity for someone with strong interpersonal skills and a team-oriented and collaborative approach</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Manage month-end close activities, ensuring accurate and timely reporting of financial results</p><p>• Oversee general ledger operations and maintain comprehensive account reconciliations</p><p>• Prepare and review journal entries to ensure compliance with accounting standards</p><p>• Coordinate financial statement audits and support external auditor requirements</p><p>• Supervise a Senior Accountant, providing guidance and performance oversight</p><p>• Handle payroll accounting and reconciliation processes efficiently</p><p>• Support audit preparations, including documentation and coordination with external auditors</p><p>• Collaborate on stock-based compensation accounting and quarterly reporting</p><p>• Utilize NetSuite for financial operations, including payroll and reconciliation tasks</p><p>• Ensure adherence to established processes while identifying opportunities for improvement</p>
<p><strong>Office Manager – Framingham, MA</strong></p><p>Our client is seeking a highly organized and proactive Office Manager to support daily operations and partner closely with ownership. This role will oversee administrative functions, assist with project coordination and invoicing, support customer and employee relations, and help keep multiple projects running smoothly. The Office Manager will also assist with scheduling, email management, light accounting tasks in QuickBooks, and provide operational support across the business.</p><p>This position offers on-the-job training in social media and marketing, including maintaining the company’s brand voice and assisting with outreach efforts. The ideal candidate thrives in a fast-paced environment, has strong communication and organizational skills, is comfortable with Microsoft Office and basic Excel, and brings a mix of administrative experience with an understanding of billing, budgeting, and office operations. Prior industry experience is a plus but not required.</p><p><br></p><p><strong>Immediate consideration please call Allison Brown at 508.205.2121</strong></p>
<p><strong>Systems Analyst / Architect – Intermediate</strong></p><p>26‑Week Contract | Onsite | Quincy, MA</p><p><br></p><p><strong>Overview</strong></p><p>We are seeking an Intermediate Systems Analyst/Architect for a 26‑week onsite engagement in Quincy, MA. The ideal candidate will support workflow optimization, software deployment governance, data analysis, and issue resolution across multiple teams. This role involves significant interaction with end users and requires strong communication, analytical ability, and technical fluency.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Become proficient in various proprietary data sources and integrate their use to track initiatives and the context surrounding them.</li><li>Guide end users through workflow processes to reduce friction in software development, deployment, and governance activities.</li><li>Generate, customize, and deliver reports or logs related to initiative metadata and historical activity for stakeholder review.</li><li>Analyze the root cause of system defects, workflow gaps, or technical issues.</li><li>Recommend mitigation strategies and improvements to streamline workflows and resolve recurring pain points.</li><li>Draft and communicate proposals to team members and development groups for enhancements, requirements, or fixes to improve system performance and address defects.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Accounting Clerk in Dracut, Massachusetts. This contract position requires someone with strong organizational skills and a keen eye for accuracy to assist with essential accounting tasks. If you are meticulous and enjoy working with numbers, this role offers an excellent opportunity to contribute to a dynamic work environment.</p><p><br></p><p>Responsibilities:</p><p>• Accurately count, process, and handle cash and checks to ensure proper recordkeeping.</p><p>• Print and distribute bills to customers in a timely manner.</p><p>• Provide courteous and effective customer service, assisting clients with inquiries and resolving issues.</p><p>• Perform general clerical tasks such as filing, data entry, and document organization.</p><p>• Support front-facing operations with attention to detail and efficiency.</p>
<p>Our client is seeking a Tax Manager to join their organization.</p><p><br></p><p>Position Summary: The Tax Manager will play a key role within the organization’s tax function. This position requires strong experience in partnership taxation and familiarity with alternative investment structures. The ideal candidate will be able to manage multiple projects simultaneously and work effectively with internal and external stakeholders.</p><p><br></p><p>Responsibilities:</p><ul><li>Review and approve tax workpapers and tax returns for various entities</li><li>Oversee state tax risk analysis prepared by external firms</li><li>Assist with review of partnership tax returns for portfolio entities</li><li>Review quarterly and annual tax estimate workpapers</li><li>Manage and coordinate outsourced tax service providers</li><li>Support investor distributions by ensuring compliance with tax withholding requirements</li><li>Maintain and update partner information for reporting and withholding calculations</li><li>Monitor project timelines and maintain tracking tools</li><li>Collect and review documentation to support tax filings and calculations</li><li>Analyze legal agreements to determine tax implications of contributions, distributions, allocations, and reporting items</li><li>Respond to inquiries regarding tax reporting</li><li>Perform additional projects and tasks as needed</li></ul>
<p>Our client, a professional services consulting firm, is seeking a Controller to join their finance team. This individual will report directly to the Vice President of Finance.</p><p><br></p><p>Job Summary:</p><p>The Controller is responsible for overseeing all operational accounting functions and ensuring accurate financial management to support the organization’s mission and strategic objectives.</p><p><br></p><p>Key Responsibilities:</p><p>-Manage all aspects of the monthly close process, including revenue recognition, general ledger maintenance, and payroll reconciliations.</p><p>-Oversee payroll processing, including compliance with tax jurisdictions and bi-weekly postings to the general ledger.</p><p>-Calculate and process monthly commission payments.</p><p>-Provide HR-related support, including benefits administration, onboarding documentation, and employee file maintenance.</p><p>-Handle accounts receivable activities, including client billing, invoice creation, and collection efforts.</p><p>-Assist in implementing and improving systems, controls, policies, and procedures to support organizational growth.</p><p>-Coordinate with external auditors by preparing necessary account information and documentation for annual audits.</p><p>-Support the annual budgeting process in collaboration with senior finance leadership.</p><p>-Ensure compliance with state reporting requirements.</p><p>-Manage and mentor accounting staff, including accounts receivable/payable personnel.</p><p>-Serve as a backup for all roles within the accounting department as needed.</p>
<p>We are looking for a detail-oriented and organized Receptionist to join our team on a short-term contract basis in Newton, MA. This onsite role is ideal for someone who excels in creating a welcoming environment for visitors and providing efficient administrative support. The position involves handling a variety of front desk and office responsibilities while maintaining a neat and detail-oriented appearance.</p><p><br></p><p>Responsibilities:</p><p>• Welcome guests and ensure they sign in while distributing visitor badges.</p><p>• Answer and manage incoming phone calls with clarity and courtesy.</p><p>• Prepare and arrange meeting rooms for scheduled events or discussions.</p><p>• Perform general administrative duties, such as organizing documents and maintaining office supplies.</p><p>• Collaborate with team members to support departmental goals and tasks.</p><p>• Maintain a clean and organized front desk area.</p><p>• Assist with scheduling and coordination of office activities as needed.</p><p>• Handle basic reporting and documentation tasks using Microsoft Office tools.</p><p>• Ensure communication across teams remains clear and effective.</p><p>• Demonstrate a detail-oriented demeanor and appearance throughout interactions.ne</p>
<p>A growing organization is seeking an experienced Human Resources Generalist to oversee all aspects of employee lifecycle management and support HR operations. This role is hands-on and collaborative across departments, providing broad exposure to a variety of HR functions in a dynamic environment.</p><p>Responsibilities Include:</p><ul><li>Manage end-to-end staffing processes, including job postings, interviews, hiring, onboarding, and offboarding for both employees and interns.</li><li>Issue, track, and maintain company technology/equipment and collaborate with IT on system needs.</li><li>Draft and maintain job descriptions, offer/termination letters, and document meetings with HR elements.</li><li>Ensure all job descriptions and HR practices remain up to date and compliant with applicable regulations.</li><li>Oversee employee benefits enrollment and answer benefit-related inquiries.</li><li>Administer bi-weekly payroll processes, including PTO, bonuses, retroactive pay, and termination pay via automated systems.</li><li>Update and help develop employee handbook and related policies.</li><li>Maintain consistency in application of HR policies across all teams.</li><li>Develop training materials and coordinate annual/ongoing employee training sessions.</li><li>Support performance management initiatives to reinforce job responsibilities and expectations.</li><li>Investigate and help resolve employee issues and conflicts, partnering closely with supervisors and leadership.</li><li>Maintain compliant personnel records in accordance with contractual requirements.</li><li>Ensure HR strategies align with organizational goals through close collaboration with leadership.</li><li>Maintain secure and confidential employee filing systems and personnel data.</li><li>Support workplace safety procedures and actively participate in safety committees.</li><li>Administer and process workers’ compensation incident reports.</li><li>Supervise volunteer coordination and related processes.</li><li>Credential staff in accordance with regulatory or agency standards.</li><li>Foster a positive work environment and contribute to team culture.</li><li>Take on additional duties as assigned.</li></ul><p>Ideal candidates will possess strong HR generalist experience and are comfortable operating in environments with a variety of responsibilities. The ability to maintain confidentiality, build collaborative working relationships, and adapt quickly is essential.</p>
<p>Our client, a global technology organization in the software development space, is seeking an experienced Corporate Trade Senior Manager to lead import and export compliance activities across the Americas. This is a highly visible role within a corporate headquarters environment, partnering closely with cross-functional leaders and senior executives.</p><p><br></p><p>This opportunity is ideal for professionals coming from Big 4 Indirect Tax, trade consulting, legal trade counsel, or select audit backgrounds with export compliance experience. The hiring manager has a Big 4 background and is open to strong consulting-to-industry transitions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and manage import/export compliance programs across the Americas region</li><li>Ensure compliance with U.S. and international export, customs, and sanctions regulations</li><li>Serve as subject matter expert for export classification (CCL, USML), jurisdiction determination, and licensing</li><li>Support global trade compliance initiatives and internal policy alignment</li><li>Analyze import/export data to identify duty mitigation and savings opportunities</li><li>Partner with Supply Chain, Logistics, Tax, Finance, Legal, and site teams</li><li>Support trade compliance audits and internal assessments</li><li>Oversee trade compliance systems and support system enhancements and adoption</li><li>Develop and maintain trade compliance processes, procedures, and documentation</li><li>Deliver training to cross-functional teams on trade and export compliance requirements</li><li>Provide trade compliance support for M& A and due diligence activities</li></ul><p><br></p>
