Add your latest resume to match with open positions.

5 results for Client Service Representative in Manchester, NH

Customer Service Representative

Billerica, MA
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to join our team in Billerica, Massachusetts in an onsite contract-to-permanent role. This position supports service and sales operations by handling customer inquiries, coordinating administrative tasks, and keeping quote and order information accurate across multiple systems. The ideal candidate is comfortable in a fast-moving environment, can manage several priorities at once, and is eager to learn new processes with limited supervision. Responsibilities: • Support back-office service and sales activities by preparing and updating quotations for service work, depot requests, and customer orders. • Monitor open quotes and inquiries, follow up with customers or internal teams as needed, and close completed or expired records accurately. • Process customer and sales team requests, including order status updates, delivery information, tracking details, and general account support. • Enter and maintain information across Excel and internal customer management systems, ensuring data is routed to the correct teams and kept up to date. • Assist with return authorization activities by reviewing open cases, coordinating shipment-related steps, and resolving outdated records. • Respond to inbound customer contacts professionally while also supporting outbound follow-up related to quotes, service inquiries, and open opportunities. • Help the team stay organized by taking on clerical and administrative work that supports day-to-day operations in a high-volume setting.
2026-09-14T00:00:00Z

Customer service representative

Northborough, MA
onsite
Permanent / Full Time
52000 - 60000 USD / Yearly
We are looking for a detail-oriented Customer Service Representative to support customers and internal teams from our Northborough, Massachusetts location. This role combines customer communication, order coordination, and record accuracy in a regulated environment, with a strong focus on timely service and dependable follow-through. The ideal candidate brings experience handling customer requests, processing orders, and maintaining organized documentation while working closely with sales, shipping, and operations. Responsibilities:• Build a strong understanding of company products, service workflows, order procedures, and quality standards to provide accurate support.• Assist assigned customer accounts by answering questions related to products, order progress, shipment updates, and general service needs.• Enter customer orders, quotations, invoices, and account details into company systems with a high level of accuracy and completeness.• Confirm item availability, share expected delivery timelines, and communicate delays, backorders, or supply concerns to customers and internal partners.• Review required prescriptions and supporting documents, ensuring records are complete and properly maintained.• Handle product return requests, create return authorizations in line with company policy, and document all related activity.• Record customer interactions, concerns, and resolutions thoroughly, addressing routine issues directly and escalating more complex matters when needed.• Coordinate with sales, shipping, and operations teams to support accurate fulfillment and consistent customer service outcomes.• For international account support, prepare shipments and manage export paperwork, customs documentation, freight coordination, and commercial invoice requirements for compliant delivery.• Contribute to outreach efforts, special assignments, workspace organization, and departmental coverage as business needs require.Northborough
2026-09-01T00:00:00Z

Customer Operations Specialist

Newton, MA
onsite
Permanent / Full Time
55000 - 65000 USD / Yearly
*CUSTOMER OPERATIONS - Our client is seeking a team-oriented individual to join their in-house customer service operations. The role includes responsibilities such as ensuring timely and cost-effective product delivery, managing shipping or delivery issues, and effective communication with impacted parties. Tasks will also include order processing, shipping logistics, customer support, inventory coordination, warehouse communication, data analysis, and cross-functional collaboration. The ideal candidate will be able to excel in a non-structured work environment-friendly approach. If this sounds like you, we should chat! - Bachelor's Degree in Business, Finance, or related discipline, required - Excellent written and verbal communication skills - Technical proficiency using Microsoft Office Suite
2026-09-02T00:00:00Z

Client Services Assistant/Legal Support Specialist

Boston, MA
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
We are looking for an experienced and service-oriented individual to support front-of-house operations and administrative workflows in our office. This position plays a key role in creating a welcoming experience for clients and visitors while helping attorneys and business teams stay organized and prepared. The ideal candidate is comfortable balancing reception responsibilities with detailed administrative work in a fast-paced legal or business services environment. Responsibilities: • Welcome clients, guests, and visitors, maintain visitor records, and ensure the reception area operates efficiently throughout the day. • Manage incoming telephone traffic by answering calls promptly, directing inquiries to the appropriate contacts, and handling communications with care. • Coordinate room reservations and meeting arrangements, including scheduling conference spaces and organizing catering, technology, and required materials. • Assign workspace or office accommodations for visiting personnel and confirm all arrangements are prepared before arrival. • Provide administrative support through preparation of expense documentation, payment-related requests, and business intake or matter-related materials. • Assist with calendar coordination and travel planning to support attorneys or internal stakeholders with changing schedules and priorities. • Prepare, review, and assemble documents, mailings, and presentation binders while maintaining accurate electronic files and organized records. • Monitor details closely across high-volume tasks, helping ensure written materials, logistics, and administrative processes are completed accurately and on time.
2026-08-13T00:00:00Z

Patient Access Representative

Boston, MA
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are seeking a Patient Access Representative to join their healthcare team. This individual will play a critical role in providing exceptional customer service while supporting patient registration, appointment scheduling, insurance verification, and front-end administrative functions. The Patient Access Representative serves as one of the first points of contact for patients and is responsible for ensuring an efficient and positive patient experience.The ideal candidate is detail-oriented, professional, and comfortable working in a fast-paced healthcare environment. Strong communication skills, attention to accuracy, and the ability to handle sensitive patient information confidentially are essential.Responsibilities include greeting and checking in patients, verifying demographic and insurance information, obtaining and updating patient records, scheduling appointments, answering incoming phone calls, collecting copays and payments, explaining registration procedures, assisting patients with questions regarding insurance coverage, maintaining accurate documentation within the electronic medical record (EMR) system, and ensuring compliance with HIPAA and organizational policies.
2026-09-08T00:00:00Z