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9 results for Client Service Representative in Manchester, NH

Client Service Representative

Boston, MA
onsite
Temporary / Contract
25 - 26 USD / Hourly
We are looking for a Client Service Representative to support client relationships and deliver a high standard of service for a long-term contract opportunity. In this role, you will serve as a key point of contact for client requests, coordinate with internal teams to resolve issues, and help ensure service commitments are met across multiple products. This position is well suited for someone who can manage competing priorities, communicate clearly, and work effectively in a hybrid environment. Responsibilities:• Serve as a primary contact for day-to-day client questions, providing timely updates, clear guidance, and appropriate follow-up on open items.• Assess incoming requests, route complex matters to the right teams, and track escalations through resolution to maintain strong client support.• Join scheduled client discussions when needed, offering service updates and helping address operational concerns or outstanding requests.• Review client-related reporting and identify potential service risks, bringing concerns forward when issues could affect the client experience.• Partner with internal departments and external providers to coordinate deliverables, resolve service issues, and keep priorities aligned.• Use internal systems and technology platforms to document inquiries, research account details, and manage service activity efficiently.• Help clients adopt available digital tools and automation features by explaining functionality and encouraging effective use of new solutions.• Monitor required client records and supporting documentation, including tax forms, account details, and authorized signer information, and flag gaps that could create risk.• Contribute to team initiatives, control reviews, and audit-related activities that strengthen service quality and operational compliance.
2026-08-19T00:00:00Z

Customer service representative

Northborough, MA
onsite
Permanent / Full Time
52000 - 60000 USD / Yearly
We are looking for a detail-oriented Customer Service Representative to support customers and internal teams from our Northborough, Massachusetts location. This role combines customer communication, order coordination, and record accuracy in a regulated environment, with a strong focus on timely service and dependable follow-through. The ideal candidate brings experience handling customer requests, processing orders, and maintaining organized documentation while working closely with sales, shipping, and operations. Responsibilities:• Build a strong understanding of company products, service workflows, order procedures, and quality standards to provide accurate support.• Assist assigned customer accounts by answering questions related to products, order progress, shipment updates, and general service needs.• Enter customer orders, quotations, invoices, and account details into company systems with a high level of accuracy and completeness.• Confirm item availability, share expected delivery timelines, and communicate delays, backorders, or supply concerns to customers and internal partners.• Review required prescriptions and supporting documents, ensuring records are complete and properly maintained.• Handle product return requests, create return authorizations in line with company policy, and document all related activity.• Record customer interactions, concerns, and resolutions thoroughly, addressing routine issues directly and escalating more complex matters when needed.• Coordinate with sales, shipping, and operations teams to support accurate fulfillment and consistent customer service outcomes.• For international account support, prepare shipments and manage export paperwork, customs documentation, freight coordination, and commercial invoice requirements for compliant delivery.• Contribute to outreach efforts, special assignments, workspace organization, and departmental coverage as business needs require.Northborough
2026-07-22T00:00:00Z

Customer Service Representative

Burlington, MA
onsite
Temporary / Contract
19 - 23 USD / Hourly
We are looking for a Customer Service Representative to join an on-site team in Burlington, Massachusetts in a long-term contract positionThis role is ideal for someone who brings relevant experience and an achievement-oriented approach to customer interactions and is comfortable supporting clients in a detail-oriented office environment. The position focuses on handling customer inquiries, processing orders, and delivering dependable service throughout the day. Candidates who are interested in building a long-term career path, including possible future growth into sales, will be especially well suited for this opportunity. Responsibilities:• Respond to incoming customer calls and messages with a courteous, solution-focused approach.• Enter and update customer orders accurately while ensuring all details are properly recorded.• Provide internal support to customers by addressing questions, resolving routine issues, and sharing product or service information.• Coordinate with internal team members to ensure customer requests are handled promptly and efficiently.• Maintain organized records of interactions, order activity, and follow-up actions within company systems.• Support outbound communication when needed to confirm order details, provide updates, or assist with service-related needs.• Contribute to a positive office atmosphere by representing the organization with reliability and strong interpersonal skills.
2026-08-20T00:00:00Z

Customer Service Representative

Danvers, MA
onsite
Permanent / Full Time
55000 - 65000 USD / Yearly
Robert Half is working with a respected client on the North Shore seeking a Customer Service Representative to join its team. This is a permanent role reporting into a Customer Service Manager that will join an established team. Our client is looking for a Customer Service Rep with at least 1-2 years of experience, top notch communication skills, and personality is key. Day-to-day responsibilities involve processing orders, generating quotes, and responding quickly to client inquiries. This is a fast-paced environment where good systems skills are important. For the right level of experience our client is looking to pay a base salary around $60K + bonus. Strong benefits too. If interested and qualified, please apply to this listing or email your resume direct to Bill.Nichols@roberthalf. Thanks!
2026-08-11T00:00:00Z

Customer Service Representative

Wilmington, MA
onsite
Temporary / Contract
22 - 28 USD / Hourly
We are looking for a Customer Service Representative to support daily customer interactions and order-related activity for a team based in Wilmington, Massachusetts. This Long-term Contract opportunity is ideal for someone who communicates professionally, stays organized in a fast-paced setting, and delivers dependable service across phone and email channels. The position focuses on handling customer inquiries, processing information accurately, and using business systems and Microsoft Office tools to keep operations running smoothly. Responsibilities:• Respond to inbound customer calls and emails with a courteous, solutions-focused approach.• Enter and update customer orders accurately while maintaining complete records in the appropriate systems.• Use software including Excelerator, to review shipment details and support service requests.• Coordinate with internal teams to resolve questions, clarify order information, and address service concerns promptly.• Make outbound calls when follow-up is needed to confirm details, provide updates, or close open issues.• Track customer interactions and document key information to support accurate reporting and continuity of service.• Assist with process changes and evolving team needs as new responsibilities are introduced.• Maintain a high standard of professionalism while managing multiple requests in a fast-moving customer service environment.
2026-08-20T00:00:00Z

Sales Service Representative

Newton, MA
onsite
Permanent / Full Time
55000 - 65000 USD / Yearly
We are in search of a Sales Service Representative to join our team in the retail industry, located in Newton, Massachusetts. In this role, you will be fundamental in facilitating customer satisfaction, resolving issues proactively, and bolstering the success of our sales team. Responsibilities: • Efficiently process customer orders using SAP software • Address inquiries about orders, product availability, and pricing • Organize shipments from domestic warehouses and international manufacturing plants • Maintain effective communication and thorough documentation within established deadlines • Facilitate the processing of invoices and assist customers with payment procedures • Provide support to Regional Sales Managers with contract management and yearly budget data • Monitor customer accounts and take appropriate action when necessary • Uphold detail oriented standards in customer service and contribute to a dynamic, fast-paced work environment • Utilize skills in Inbound Sales and Order Entry to enhance customer experience and team performance.
2026-08-11T00:00:00Z

Client Services Assistant/Legal Support Specialist

Boston, MA
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
We are looking for an experienced and service-oriented individual to support front-of-house operations and administrative workflows in our office. This position plays a key role in creating a welcoming experience for clients and visitors while helping attorneys and business teams stay organized and prepared. The ideal candidate is comfortable balancing reception responsibilities with detailed administrative work in a fast-paced legal or business services environment. Responsibilities: • Welcome clients, guests, and visitors, maintain visitor records, and ensure the reception area operates efficiently throughout the day. • Manage incoming telephone traffic by answering calls promptly, directing inquiries to the appropriate contacts, and handling communications with care. • Coordinate room reservations and meeting arrangements, including scheduling conference spaces and organizing catering, technology, and required materials. • Assign workspace or office accommodations for visiting personnel and confirm all arrangements are prepared before arrival. • Provide administrative support through preparation of expense documentation, payment-related requests, and business intake or matter-related materials. • Assist with calendar coordination and travel planning to support attorneys or internal stakeholders with changing schedules and priorities. • Prepare, review, and assemble documents, mailings, and presentation binders while maintaining accurate electronic files and organized records. • Monitor details closely across high-volume tasks, helping ensure written materials, logistics, and administrative processes are completed accurately and on time.
2026-08-13T00:00:00Z

Customer Experience Representative Manchester, NH

Manchester, NH
onsite
Temporary / Contract
26 - 31 USD / Hourly
We are looking for a Customer Experience Representative to support customers with order-related needs and deliver responsive, solutions-focused service from our Greenville, South Carolina location. This Long-term Contract position is ideal for someone who enjoys handling a high volume of requests, coordinating across teams, and creating a positive experience at every stage of the customer journey. The role requires strong attention to detail, sound judgment, and the ability to keep multiple priorities moving efficiently in a fast-paced setting. Responsibilities: • Manage incoming customer requests involving orders, product details, shipment updates, and service-related questions with accuracy and professionalism. • Coordinate the full lifecycle of returns and repair requests, ensuring clear communication and timely follow-through until completion. • Track open issues, provide status updates, and work proactively to bring customer concerns to resolution. • Maintain organized and up-to-date account notes, transaction records, and service documentation within business systems. • Partner with internal groups such as sales, operations, and logistics to address customer needs and support smooth order fulfillment. • Review order information carefully to ensure entries are complete, accurate, and processed in a timely manner. • Identify recurring service challenges and contribute ideas that improve workflow efficiency and the overall customer experience. • Use CRM, ERP, and related office tools to research information, document activity, and support daily customer service operations.
2026-08-17T00:00:00Z

Temp Client Service Associate

Boston, MA
onsite
Temporary / Contract
26 - 27 USD / Hourly
We are looking for a detail-oriented Client Service Associate to support currency administration activities and provide responsive service to clients in Boston MA. This Long-term Contract position is ideal for someone who is organized, interested in financial markets, and comfortable working in a fast-paced environment with daily deadlines. The role focuses on coordinating routine deliverables, addressing client questions, and maintaining high service standards through consistent execution of established procedures. Responsibilities:• Manage day-to-day support for assigned currency administration accounts, ensuring time-sensitive activities are completed accurately and on schedule.• Respond to client questions in a timely and attentive manner, escalating issues when needed to support service expectations.• Coordinate with managers and internal teams to confirm daily outputs are delivered according to client commitments.• Partner with regional offices to maintain smooth handoffs and consistent completion of required client work.• Apply established operating procedures to complete production tasks with accuracy, consistency, and attention to detail.• Maintain a strong working understanding of currency administration services to support client needs and internal processes.• Monitor assigned activities for completeness and quality, helping identify and resolve exceptions promptly.
2026-08-19T00:00:00Z