We are looking for an Integration Engineer to join our team in Auburn, Massachusetts in a contract capacity. This role is ideal for a technically strong individual who can build and support data integrations, work across multiple source formats, and communicate complex processes in a clear and practical way. The position blends hands-on development with collaboration, documentation, and user support, making it a strong fit for someone who enjoys both problem-solving and cross-functional partnership.<br><br>Responsibilities:<br>• Design, write, and optimize SQL statements to retrieve, update, insert, and manage data within Microsoft SQL Server environments.<br>• Build and maintain integration processes that move and convert information across databases, flat files, spreadsheets, and other connected data sources.<br>• Develop and support SSIS packages and related integration workflows to ensure accurate, reliable data exchange between systems.<br>• Create and enhance web-based or interface components using HTML, JavaScript, and CSS where integration solutions require front-end interaction or support tools.<br>• Partner with business users to gather requirements, clarify process needs, and deliver training that improves adoption of integration-related workflows.<br>• Translate technical procedures into clear workflow documentation, user-facing articles, and written guidance for operational teams.<br>• Troubleshoot data flow issues, investigate inconsistencies, and implement fixes that improve system performance and data quality.<br>• Contribute to scripting and automation efforts using tools such as PowerShell or Python when needed to streamline recurring tasks.<br>• Support integration work connected to operational areas such as accounts payable and logistics by aligning technical solutions with business processes.
<p>We are looking for a Junior Systems Administrator to support daily technology operations for a retail environment in Manchester, Connecticut. This role is well suited for someone with a solid technical foundation who enjoys resolving user issues, maintaining core systems, and partnering with senior IT staff on escalated support needs. The position offers the opportunity to build hands-on experience across endpoint support, server administration, and user access management while contributing to reliable business operations.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming support requests, troubleshoot technical issues, and document resolutions through the ticketing process.</p><p>• Provide day-to-day assistance for desktops, laptops, and user accounts, ensuring employees can work efficiently with minimal disruption.</p><p>• Support Windows-based infrastructure by assisting with server administration tasks, routine maintenance, and basic system health checks.</p><p>• Manage account setup, access changes, and permission updates within Active Directory in line with established procedures.</p><p>• Escalate more complex incidents appropriately and work closely with senior administrators to resolve advanced systems issues.</p><p>• Assist with the support and upkeep of Windows 10 environments, including configuration, troubleshooting, and user support.</p><p>• Help maintain Citrix-related access and session support to promote stable connectivity for end users.</p><p>• Contribute to technical documentation by recording common fixes, support patterns, and system notes for ongoing team reference.</p>
<p>We are looking for a skilled Automation Engineer to join our dynamic team in Torrington, Connecticut. In this role, you will play a pivotal part in advancing our infrastructure through automation, ensuring seamless operations and enhanced reliability. You will have the opportunity to work on cutting-edge technologies and contribute to modernizing our systems.</p>
<p>We are looking for a skilled Server & Project Engineer to support and enhance client technology environments in the Hartford, Connecticut area. This position combines hands-on infrastructure work with project delivery, requiring someone who can manage server deployments, resolve complex technical issues, and help maintain secure, reliable systems. The ideal candidate brings strong experience across Microsoft platforms, networking, virtualization, and security technologies while communicating effectively with both technical teams and end users.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and support servers, network components, and core IT infrastructure for business environments.</p><p>• Lead and contribute to technical projects that improve system performance, stability, and long-term scalability.</p><p>• Maintain secure and efficient environments by applying best practices across infrastructure, access management, and system configuration.</p><p>• Troubleshoot and repair issues affecting servers, desktops, networking equipment, and integrated voice systems.</p><p>• Administer Microsoft-based services such as Active Directory, Exchange, Entra ID, and related identity or messaging platforms.</p><p>• Support virtualization platforms including Hyper-V and VMware to ensure dependable server operations and resource availability.</p><p>• Diagnose network-related problems involving switches, wireless connectivity, firewall platforms, and VoIP integrations.</p><p>• Travel to client locations as needed, primarily within the surrounding regional area, to perform onsite implementation and support work.</p>
We are looking for an IT Field Service Technician to deliver hands-on technical support for clients across East Hartford, Connecticut and the surrounding area. This position is ideal for someone who enjoys working directly with users, resolving a wide range of infrastructure and desktop issues, and maintaining a high standard of service in the field. The role combines on-site troubleshooting, system setup, and clear documentation to help keep client environments stable, secure, and efficient.<br><br>Responsibilities:<br>• Travel to customer sites within the local service area to diagnose and resolve technical issues on-site.<br>• Deploy, configure, and support Windows-based computers, including both hardware components and installed applications.<br>• Install and troubleshoot networking equipment such as switches, routers, firewalls, wireless systems, printers, and related peripherals.<br>• Investigate and resolve server-side problems involving Windows Server environments, Active Directory, and connected services.<br>• Maintain accurate service records, update support tickets, and communicate progress to clients using service management and documentation tools.<br>• Participate in an after-hours support rotation several times per year to assist with urgent client needs outside standard business hours.<br>• Provide general technical assistance as needed and contribute to additional field service tasks assigned by leadership.