10 results for Customer Service Representative in Manasquan, NJ

Customer Service Representative

East Rutherford, NJ
onsite
Contract / Temporary to Hire
22.8 - 26.4 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team near East Rutherford, New Jersey. This Contract to permanent position offers an opportunity to deliver exceptional service to customers across diverse markets while working closely with internal and external stakeholders. The role is ideal for someone who thrives in a fast-paced environment and is passionate about building strong customer relationships. Responsibilities:• Provide outstanding service to customers across various market applications by collaborating with internal teams and external partners.• Build and nurture lasting relationships with customers to ensure satisfaction and loyalty.• Prepare accurate and timely quotations based on customer needs.• Process and input orders into the system with precision.• Support the Sales team by providing quotations, updates on delivery statuses, and generating order reports.• Manage daily customer orders, ensuring timely confirmations, tracking shipments, and updating status for back-ordered items.• Resolve operational challenges related to the sales process, including issues with order status, deliveries, invoicing, and returns.• Coordinate with departments such as sales, supply chain, and logistics to provide top-tier customer service.• Participate in shipping activities, including preparing documentation, verifying accuracy, and ensuring timely submission to the warehouse.• Conduct regular customer review calls, identifying follow-up actions and tracking progress effectively.
2026-03-23T00:00:00Z

Customer Service Representative

New York, NY
onsite
Contract / Temporary to Hire
20.9 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in New York, New York. In this role, you will be responsible for providing exceptional service to clients and handling administrative tasks efficiently. This is a Contract to permanent position, offering a chance to grow within the Real Estate industry while working onsite for at least three days a week. Responsibilities: • Respond to inbound client calls with professionalism and resolve inquiries promptly. • Manage customer interactions through email correspondence, ensuring accurate and timely communication. • Perform data entry tasks to update and maintain records efficiently. • Schedule appointments and coordinate meetings as needed. • Utilize Microsoft Excel and Word to create reports and track relevant information. • Handle inbound and outbound calls to address customer needs effectively. • Process orders and ensure accuracy in entry and follow-ups. • Work collaboratively with the team to ensure seamless service delivery. • Leverage Yardi software to manage property-related tasks and operations. • Maintain a high level of organization and attention to detail in all tasks.
2026-03-23T00:00:00Z

Customer Service Representative

Lyndhurst, NJ
onsite
Temporary
17.1 - 19.8 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join our team near Lyndhurst, New Jersey. In this long-term contract role, you will play a pivotal part in ensuring seamless order management, effective communication, and exceptional service to our customers. This position requires a proactive approach to handling inquiries, resolving issues, and maintaining accuracy in all customer interactions. Responsibilities:• Process and manage order entries promptly, ensuring accuracy and timely acknowledgment to customers.• Track and modify orders while maintaining consistent communication with the warehouse team.• Follow up on urgent orders, including next-day and same-day deliveries, ensuring completion and confirmation before the end of the day.• Handle returns, exchanges, and refunds efficiently while adhering to company policies.• Provide accurate information regarding products, pricing, and tracking to customers and sales representatives within 24 hours of receiving inquiries.• Resolve customer complaints and issues professionally and in a timely manner.• Maintain and update customer records and order details in NetSuite.• Collaborate with team members and departments to ensure smooth resolution of customer concerns.• Report recurring issues to management to facilitate improvements in processes.• Suggest enhancements to customer service procedures to optimize the overall customer experience.
2026-03-20T00:00:00Z

Customer Service Representative

Rutherford, NJ
remote
Temporary
19.95 - 23.1 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis near Saddle Brook, New Jersey. In this role, you will handle a variety of tasks aimed at ensuring smooth communication with clients and providing accurate administrative support. This position offers an excellent opportunity to contribute to customer satisfaction and operational efficiency. Responsibilities:• Perform administrative tasks to support daily operations and ensure organized workflows.• Conduct callback verifications to confirm critical customer and account details.• Verify and update bank account information with accuracy and attention to detail.• Respond to inbound calls promptly and professionally, addressing customer inquiries and concerns.• Enter and process customer orders efficiently using appropriate systems.• Utilize Microsoft Office tools to manage documentation and maintain records.• Collaborate with team members to resolve customer issues and enhance service quality.• Adapt to additional responsibilities as needed to support department goals.
2026-03-20T00:00:00Z

Customer Service Representative

Marlton, NJ
onsite
Temporary
18 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Marlton, New Jersey. In this contract role, you will play a pivotal part in ensuring customer satisfaction through attentive communication and efficient service. This position requires working onsite for 25-30 hours per week and is expected to last 3-6 weeks, with the potential for extension. Responsibilities: • Respond to inbound customer calls and address inquiries with accuracy. • Handle outbound calls to follow up with clients and provide additional support as needed. • Process orders efficiently and ensure data entry is completed accurately. • Assist customers in resolving issues related to sales and services. • Promote upselling opportunities by understanding client needs and recommending suitable solutions. • Maintain detailed records of customer interactions and transactions. • Collaborate with team members to meet project goals and deadlines. • Utilize computer systems effectively to manage customer accounts and process information. • Deliver exceptional customer service to uphold the company’s standards and reputation.
2026-03-20T00:00:00Z

Customer Service Representative

Rutherford, NJ
onsite
Contract / Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a dedicated Client Services Representative to join our team near Saddle Brook, New Jersey. In this Contract to permanent position, you will play a vital role in ensuring client satisfaction by addressing inquiries, managing documentation, and maintaining system accuracy. If you thrive in a fast-paced environment and enjoy delivering excellent service, this opportunity is perfect for you. Responsibilities:• Research and respond to client inquiries, gathering necessary information and documentation to meet service needs and maintain compliance.• Use the company's issue tracking system to review incoming requests, ensuring accurate coding and proper routing to relevant stakeholders.• Monitor and maintain data integrity within the Artist Portal, ensuring royalty information interfaces correctly and user response times meet expectations.• Conduct initial analysis of royalty-related inquiries, escalating complex issues to the Royalty Operations team as needed.• Provide prompt and detail oriented assistance to clients, handling inbound and outbound calls efficiently.• Document all client interactions and follow-ups thoroughly to support seamless communication and resolution.• Collaborate with internal teams to ensure timely resolution of client issues and adherence to organizational processes.• Stay updated on company policies and procedures to deliver consistent and accurate service.• Identify opportunities for process improvement and contribute to enhancing the overall customer experience.
2026-03-20T00:00:00Z

Customer Service

North Bergen, NJ
onsite
Permanent
60000 - 70000 USD / Yearly
We are seeking a highly organized and client-focused Customer Service and Account Manager to join our logistics team. This role is responsible for managing day-to-day operations for apparel clients, ensuring exceptional service, timely deliveries, and strong client relationships. The ideal candidate will have experience in logistics, supply chain, or apparel distribution and possess excellent communication and problem-solving skills. Key Responsibilities:<ul><li>Serve as the primary point of contact for assigned apparel clients, managing all inquiries and service requests.</li><li>Oversee order processing, shipment tracking, and delivery schedules to ensure accuracy and timeliness.</li><li>Coordinate with internal teams (warehouse, transportation, and operations) to resolve issues and meet client expectations.</li><li>Monitor inventory levels and assist clients with replenishment planning.</li><li>Prepare and analyze reports on shipment status, performance metrics, and account activity.</li><li>Handle escalations promptly and provide proactive solutions to prevent service disruptions.</li><li>Maintain strong relationships with clients through regular communication and account reviews.</li><li>Identify opportunities for process improvements and upselling additional services.</li></ul>
2026-02-25T00:00:00Z

Customer Success Manager

New York, NY
onsite
Permanent
200000 - 300000 USD / Yearly
We are looking for an experienced Customer Success Manager to oversee the successful integration and use of our AI-powered delivery platform. In this role, you will guide customers through onboarding, implementation, and optimization processes while acting as a trusted advisor to ensure they achieve measurable business outcomes. You will collaborate closely with cross-functional teams to enhance workflows, address challenges, and drive customer satisfaction. Responsibilities: • Facilitate onboarding sessions to help customers configure the platform within their existing systems and workflows. • Provide guidance on AI copilot setup and workflow optimization to ensure seamless implementation. • Develop personalized rollout strategies tailored to each customer’s needs and team structures. • Deliver training sessions to familiarize users with AI-driven tools, including automated requirements capture and real-time synchronization. • Assist customers in integrating the platform with their internal systems and historical data sources. • Build and nurture strong relationships with solution engineers, system integrators, and services teams focused on quality and detail. • Advocate for customer feedback to influence product enhancements and roadmap development. • Diagnose and resolve technical or process-related issues, collaborating with engineering teams as necessary. • Monitor adoption metrics and recommend workflow improvements or new features to maximize customer success. • Create detailed success plans, quarterly business reviews, and actionable insights to drive retention and account growth.
2026-03-19T00:00:00Z

Customer Service Rep- Building & Parking

Lyndhurst, NJ
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract basis near Rutherford, New Jersey. In this role, you will play a crucial part in ensuring seamless logistics operations by managing customer purchase orders for flooring products and services. Your attention to detail and commitment to providing excellent service will contribute to enhancing our operational efficiency and customer satisfaction. Responsibilities:• Process and manage customer purchase orders, ensuring accuracy and timely completion.• Coordinate shipping and fulfillment for flooring products and services.• Utilize the Sales and Distribution module to enter and oversee sales and purchase orders.• Monitor back-order lists, open billing lists, and scheduled picking/shipping lists to ensure smooth operations.• Address customer inquiries and resolve order-related issues promptly and professionally.• Collaborate with regional teams to support initiatives aimed at improving service delivery.• Maintain proficiency in order management procedures and apply them consistently.• Anticipate customer needs and provide proactive solutions to enhance their experience.• Track and report on order progress, identifying and addressing potential delays.• Contribute to projects focused on streamlining logistics and operational processes.
2026-03-17T00:00:00Z

Call Center Specialist

Bridgewater, NJ
onsite
Temporary
21 - 22 USD / Hourly
We are looking for a skilled Call Center Specialist to join our team. As part of the healthcare industry, this role requires excellent communication and organizational skills to deliver exceptional service to patients and clients. This is a long-term contract position where you will play a vital role in ensuring a smooth and attentive experience for everyone you assist. This is an on-site position, five days a week, Monday through Friday. <ul><li>Respond to a high volume of inbound and outbound calls, chats, and emails, addressing inquiries and concerns by collecting relevant information, researching solutions, and providing accurate guidance.</li><li>Educate customers about available services, explaining features and benefits to help them make informed decisions.</li><li>Handle escalations for complex issues, ensuring they are directed to the appropriate department or team member.</li><li>Coordinate and manage appointments or requests according to established scheduling protocols.</li><li>Maintain detailed records of interactions, appointments, and follow-ups using designated systems.</li><li>Utilize software and other tools to efficiently manage scheduling, customer requests, and communications.</li><li>Navigate multi-line phone systems to efficiently handle and route calls.</li><li>Collaborate with team members to ensure a seamless workflow and high-quality service.</li><li>Maintain professionalism and accuracy while handling high volumes of communication across multiple channels.</li><li>Support the team by assisting customers with questions, scheduling, and other needs.</li><li>Ensure compliance with office procedures and maintain familiarity with office equipment and systems.</li></ul>
2026-03-23T00:00:00Z