<p>We are seeking a Cyber Security Engineer with strong networking and firewall expertise to support an enterprise micro-segmentation initiative. This role will focus on analyzing network traffic, identifying application dependencies, and developing security policies that control communication between applications, infrastructure, and end-user devices.</p><p>The ideal candidate has hands-on experience with stateful firewalls, network security rules, and traffic analysis. Experience with micro-segmentation platforms is highly desirable, but strong networking fundamentals are the priority. Experience with Illumio is a plus.</p><p>Responsibilities</p><ul><li>Analyze application and infrastructure traffic flows to identify communication patterns and dependencies.</li><li>Design, document, test, and implement micro-segmentation policies and network security rules.</li><li>Determine which network communications should be permitted or denied based on application requirements and security standards.</li><li>Collaborate with application owners, infrastructure teams, and security engineers to validate communication requirements.</li><li>Develop and refine enforcement policies to improve security and reduce overly permissive network access.</li><li>Support the remediation and replacement of legacy security rules.</li><li>Participate in implementation planning, testing, change management, and production deployments.</li><li>Track assignments, document findings, and manage work through project management tools.</li><li>Communicate technical findings and policy recommendations to both technical and non-technical stakeholders.</li><li>Work collaboratively across geographically distributed teams to support project execution.</li></ul><p><br></p>
<p>Robert Half is partnering with a company in Wisconsin to help them hire an experienced Software Support Engineer. In this role you're responsible for supporting, maintaining, and improving the company's business and technical software applications. This role focuses on application administration, troubleshooting, user support, and developing tools and integrations that improve system functionality and reduce manual processes.</p><p><br></p><p>The position will support a variety of applications, including CAD/PDM software, ERP systems, and internal business applications. Working with IT, internal users, software vendors, and the MRP/ERP Solutions Consultant, this person will help resolve application issues, maintain system integrations, improve data accuracy, and identify opportunities to make software and business processes more efficient.</p><p><br></p><p>Principal Responsibilities</p><ul><li>Administer and support company software applications, including user access, licensing, system settings, upgrades, troubleshooting, and software deployments.</li><li>Serve as a primary point of contact for application-related questions and technical support, helping users resolve issues and get the most out of available software.</li><li>Develop and maintain utilities, scripts, and integrations that connect business applications, databases, and internal systems using C#/.NET, VB.NET, or other supported programming languages.</li><li>Identify opportunities to automate repetitive tasks, improve workflows, reduce manual data entry, and increase system efficiency.</li><li>Use SQL to retrieve, compare, and validate data across systems, helping identify discrepancies and maintain data accuracy.</li><li>Support and improve existing integrations between company applications and the ERP system, working with the MRP/ERP Solutions Consultant to investigate transfer failures and resolve data issues.</li><li>Maintain and improve existing VBA/VB.NET scripts and other custom-developed tools.</li><li>Coordinate software installations, licensing, upgrades, and application deployments with IT and relevant software vendors.</li><li>Test application updates, integrations, and custom utilities before deployment. Maintain appropriate documentation, source control, error handling, and recovery procedures.</li><li>Provide user training and develop practical documentation and guides to help employees use company applications effectively.</li><li>Work with IT on infrastructure, security, user access, backups, and application deployments.</li><li>Collaborate with departments across the company to understand software issues, prioritize improvements, and implement practical solutions.</li><li>Perform other related duties as assigned.</li></ul><p><br></p>
<p>We are seeking a customer-focused IT Support Specialist for a critical 4-month contract opportunity providing coverage for an established IT team. This role supports employees in both office and manufacturing environments, delivering hands-on technical assistance and remote support to users across the United States.</p><p>The ideal candidate has at least 2 years of experience in end-user support, troubleshooting hardware and software issues, and providing excellent customer service. This is a hands-on role for someone who enjoys working directly with employees, resolving technical issues, and keeping day-to-day operations running smoothly.</p><p>Key Responsibilities</p><ul><li>Provide Level 1 and basic Level 2 technical support to remote and onsite employees.</li><li>Troubleshoot and resolve issues involving PCs, laptops, printers, Microsoft 365, software applications, and peripheral devices.</li><li>Deploy, configure, image, and replace computers and other end-user devices.</li><li>Provide deskside support in both office and manufacturing environments, including support for devices connected to manufacturing equipment.</li><li>Respond to approximately 10–20 support tickets per day, depending on volume.</li><li>Document incidents, resolutions, and troubleshooting steps in the ticketing system.</li><li>Prioritize incoming requests and escalate complex issues to the appropriate IT team member.</li><li>Deliver professional, responsive customer service to employees with varying levels of technical expertise.</li><li>Assist with device installations, software setup, hardware replacements, and general end-user technology needs.</li></ul><p>Work Environment</p><ul><li><strong>Location:</strong> Onsite in Ripon, Wisconsin</li><li><strong>Duration:</strong> 4-month contract</li><li><strong>Support Mix:</strong> Approximately 80% remote support and 20% deskside support</li><li><strong>Environment:</strong> Approximately 1,200 employees supported nationally, including roughly 800 in Ripon</li><li><strong>Daily Volume:</strong> Typically 10–20 support tickets, depending on business needs</li></ul><p>This is an excellent opportunity for a hands-on IT support professional who enjoys variety, working directly with end users, and making an immediate impact by keeping employees productive and technology running smoothly.</p>
<p>We are seeking a customer-focused Desktop Support Technician to join a collaborative IT team supporting a mid-to-large-sized enterprise environment. This individual will provide hands-on technical support to approximately 1,000 end users, troubleshoot desktop and hardware issues, manage service requests, and assist with ongoing technology initiatives.</p><p>The ideal candidate has at least 3 years of desktop support experience in a mid-to-large environment, strong documentation skills, and a genuine passion for helping end users. This role is well suited for someone who is team-oriented, adaptable, and comfortable balancing daily ticket volume with project-based work.</p><p>Responsibilities</p><ul><li>Provide Tier 1/2 desktop and end-user support across a diverse enterprise environment.</li><li>Troubleshoot hardware, software, Windows operating system, printer, and connectivity issues.</li><li>Manage and resolve incidents and service requests through a ticketing system, including ServiceNow.</li><li>Maintain accurate ticket documentation and contribute to knowledge sharing and support procedures.</li><li>Support Microsoft Intune or SCCM for device management, deployments, group assignments, and testing.</li><li>Assist with Windows 11 upgrades for manufacturing workstations and end-user computers.</li><li>Support printer replacements and other hardware refresh initiatives throughout the manufacturing environment.</li><li>Participate in the daily ticket and phone support queues, collaborating with team members to meet service expectations.</li><li>Provide hands-on support across the campus, building relationships with end users and understanding the business environment.</li><li>Assist with additional IT projects and operational needs as they arise.</li></ul><p><br></p>
<p>Robert Half is seeking an ERP Administrator for our client in Madison, WI. This role will support and enhance a NetSuite environment that serves finance and business operations teams. This role will focus on system administration, process improvement, reporting, user support, and cross-functional collaboration with accounting and business stakeholders. </p><p><br></p><p>What You'll Do</p><ul><li>Administer and support the NetSuite ERP platform, including user access, roles, permissions, and security</li><li>Configure and maintain workflows, dashboards, saved searches, reports, and system enhancements</li><li>Partner with finance, accounting, and business teams to gather requirements and implement solutions</li><li>Troubleshoot system issues and provide ongoing end-user support and training</li><li>Support integrations, upgrades, implementations, and third-party applications</li><li>Monitor system performance and recommend improvements to increase efficiency and usability</li><li>Assist with data management, reporting, process automation, and documentation efforts</li><li>Develop and maintain testing procedures to ensure system reliability and functionality</li><li>Stay current on NetSuite features, best practices, and emerging technologies</li></ul><p><br></p>
We are looking for a Desktop Support Analyst to join a team in Madison, Wisconsin in a contract-to-permanent capacity. This position is ideal for a highly hands-on, detail-oriented individual who enjoys validating hardware and software performance, partnering with product and support stakeholders, and turning technical findings into clear recommendations. The role centers on evaluating connected devices and workstation technologies, with a strong emphasis on testing, troubleshooting, and documenting results in a fast-paced environment.<br><br>Responsibilities:<br>• Conduct extensive hands-on testing and validation of desktop hardware, peripherals, and integrated technology solutions to confirm performance, reliability, and compatibility.<br>• Partner closely with product and support teams to investigate technical issues, share findings, and help improve end-user device experiences.<br>• Assess a wide range of equipment, including Bluetooth and BTLE devices, mobile hardware, tablets, scanning tools, scales, indicators, and other connectivity-related technologies.<br>• Research emerging hardware options and compare vendor solutions to support informed recommendations for device selection and deployment.<br>• Install, configure, image, and troubleshoot Windows 10 workstations and related desktop equipment in accordance with operational needs.<br>• Validate hardware and software integrations involving RFID-enabled tools, embedded devices, and other digital hardware components.<br>• Create detailed documentation covering test procedures, outcomes, technical observations, and recommended next steps for stakeholders.<br>• Support investigation and resolution of hardware issues by analyzing device behavior, connectivity performance, and configuration settings across multiple platforms.<br>• Contribute technical insight on specialized equipment used in AgTech environments, including evaluation of device interoperability and field readiness.
We are looking for an ERP/CRM Administrator to join a collaborative team in Wisconsin on a contract basis with the potential for a permanent position. This position will oversee the current enterprise application landscape, provide hands-on support to business users, and contribute to system improvements across core operational areas. The role also plays an important part in modernization efforts by supporting migration-related activities, strengthening system reliability, and helping the organization prepare for future platform capabilities.<br><br>Responsibilities:<br>• Oversee daily administration of the ERP environment, including system upkeep, monitoring, updates, and overall operational stability.<br>• Provide frontline support to users in areas such as order management, production, inventory control, and reporting, resolving issues in a timely manner.<br>• Partner with business teams to identify process gaps, recommend practical system enhancements, and improve how the platform supports operations.<br>• Administer user accounts, roles, and security permissions to ensure appropriate access and compliance with internal controls.<br>• Support backup procedures, recovery readiness, patch deployment, and ongoing health checks across the application environment.<br>• Contribute to migration initiatives by assisting with planning, testing, implementation support, and stabilization activities for the future-state platform.<br>• Work with stakeholders and external partners to document integrations, evaluate system dependencies, and support architecture discussions tied to modernization efforts.<br>• Assist with long-term data retention and archiving efforts, including validation of archival approaches, cleanup planning, and optimization of historical data management.<br>• Provide infrastructure-related support such as environment coordination, server administration activities, and security hardening efforts where needed.