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5 results for Customer Service Manager in Loveland, CO

Customer Support Engineer

Denver, CO
remote
Permanent / Full Time
77000 - 108000 USD / Yearly
We are looking for a Customer Support Engineer to assist customers using an edge cloud platform in Denver, Colorado. This position focuses on resolving technical issues tied to content delivery, compute behavior, and platform configuration while helping users improve reliability and performance. The role is part of a customer-facing technical team and is well suited for someone who can investigate network and application behavior, communicate clearly, and support customers in a fast-moving service environment. Responsibilities: • Investigate customer-reported problems related to edge delivery, caching behavior, request handling, headers, and compute-based applications. • Examine platform configurations and recommend adjustments that improve cache efficiency, response quality, and overall service performance. • Support customers in navigating the platform interface, service configuration areas, and monitoring tools to resolve technical questions effectively. • Review logs, metrics, and network data to identify root causes, prioritize incidents, and determine the next steps for resolution. • Explain platform behavior and edge architecture concepts in a practical way so customers can apply stronger troubleshooting methods. • Route advanced or unresolved technical issues to higher-level engineering teams with clear documentation and findings. • Contribute to scheduled on-call support and assist during major service events that require active monitoring and rapid response. • Document recurring issues, solutions, and support insights to improve internal knowledge sharing and customer experience.
2026-05-22T00:00:00Z

Account Manager

Denver, CO
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
Robert Half has partnered with a great company in Lakewood in search of an Account Manager! The Account Manager position is a great role for someone looking to grow their start and grow their career with a wonderful organization! The Account Manager position is paying $60,000-$70,000+ bonus! The Account Manager will be responsible for the following: <ul><li>Work in a team environment to assist colleagues with client and prospect needs for insurance coverage, program design, pricing structure and accounting functions</li><li>Assist Sr. Account Managers with administering multiple lines of commercial insurance, including property and liability programs</li><li>Performs routine data entry and MS Excel manipulation</li><li>Process monthly resident liability insurance program reports in MS Excel</li><li>Invoice individual properties in Agency Management System</li><li>Assist Sr. Account Managers with managing clients and carriers on day-to-day communication for policies endorsements, audits, accounting, and billing</li><li>Prepare claim reimbursement files including maintain loss run by client as may be required</li><li>Prioritize fluctuating workload to meet specific SRP and client/Sr. Account Manager needs as may be required</li><li>Other duties and special projects as may be required</li></ul>Requirements for the Account Manager include:<ul><li>Bachelor's Degree in Business, Finance, Economics or related field</li><li>2+ years of work experience ideally as an Account Manager, Account Executive or similar experience</li><li>Proficient with pivot tables & vlookups in MS Excel</li><li>Eager to learn & grow</li></ul>If interested in the Account Manager position, please click "Apply Now" below!
2026-05-01T00:00:00Z

Account Manager

Denver, CO
onsite
Temporary to Hire
40 - 50 USD / Hourly
Robert Half Marketing and Creative has a client looking for an experienced Sr Account Manager to join our in-house agency that supports the apartment complex management and operations industry. This Contract to permanent position is based in Denver, Colorado, and requires working onsite at least four days per week, with occasional local travel to properties and meetings. In this role, you will act as the primary connection between our creative team and key stakeholders, ensuring the successful delivery of marketing and communication initiatives. Responsibilities:• Coordinate project requirements, develop clear briefs, and establish timelines for marketing campaigns, digital content, signage, and resident communications.• Oversee project progress to ensure deadlines, budgets, and branding standards are consistently met.• Lead meetings and presentations with stakeholders, providing updates, addressing challenges, and incorporating feedback to refine deliverables.• Offer strategic marketing recommendations tailored to specific property needs, competitive landscapes, and industry trends.• Partner with designers, copywriters, and external vendors to deliver high-quality marketing materials that align with business objectives.• Track and evaluate project outcomes, reporting on key performance indicators (KPIs) and metrics related to marketing efforts and resident engagement.• Travel locally to attend property tours, on-site meetings, and events to better understand project requirements and provide support.• Ensure all marketing materials comply with company guidelines and industry regulations.
2026-05-05T00:00:00Z

Account Manager

Denver, CO
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
Robert Half has partnered with a great company in Lakewood in search of an Account Manager! The Account Manager position is a great role for someone looking to grow their start and grow their career with a wonderful organization! The Account Manager position is paying $60,000-$70,000+ bonus! The Account Manager will be responsible for the following: <ul><li>Work in a team environment to assist colleagues with client and prospect needs for insurance coverage, program design, pricing structure and accounting functions</li><li>Assist Sr. Account Managers with administering multiple lines of commercial insurance, including property and liability programs</li><li>Performs routine data entry and MS Excel manipulation</li><li>Process monthly resident liability insurance program reports in MS Excel</li><li>Invoice individual properties in Agency Management System</li><li>Assist Sr. Account Managers with managing clients and carriers on day-to-day communication for policies endorsements, audits, accounting, and billing</li><li>Prepare claim reimbursement files including maintain loss run by client as may be required</li><li>Prioritize fluctuating workload to meet specific SRP and client/Sr. Account Manager needs as may be required</li><li>Other duties and special projects as may be required</li></ul>Requirements for the Account Manager include:<ul><li>Bachelor's Degree in Business, Finance, Economics or related field</li><li>2+ years of work experience ideally as an Account Manager, Account Executive or similar experience</li><li>Proficient with pivot tables & vlookups in MS Excel</li><li>Eager to learn & grow</li></ul>If interested in the Account Manager position, please click "Apply Now" below!
2026-05-17T00:00:00Z

AR Advisor - Customer Service

Loveland, CO
onsite
Temporary / Contract
27 - 33 USD / Hourly
We are looking for an experienced AR Advisor - Customer Service to support customer and branch inquiries for a leading organization in the agriculture industry based in Loveland, Colorado. This Long-term Contract opportunity is ideal for someone who thrives in a fast-moving service environment, communicates clearly, and takes pride in delivering accurate, solutions-focused support. The person in this role will serve as a key point of contact for accounts receivable and customer service matters while helping maintain a high standard of responsiveness and quality. Responsibilities: • Serve as a primary contact for branch and customer questions, providing clear guidance and timely resolution to service-related and accounts receivable concerns. • Build strong working knowledge of company products and support resources in order to address inquiries confidently and accurately. • Document incidents, requests, resolutions, and key interaction details in ServiceNow to maintain complete and organized service records. • Coordinate with internal teams and colleagues to escalate complex issues, track progress, and ensure appropriate follow-through. • Monitor open cases from initial intake through closure, keeping customers and branches informed throughout the resolution process. • Share best practices and effective troubleshooting approaches with team members, and assist in supporting the development of newer customer service staff. • Maintain a detail-oriented, patient, and customer-focused approach when handling concerns, complaints, and high-pressure situations. • Contribute to additional operational tasks and special projects assigned by leadership as business needs evolve.
2026-05-28T00:00:00Z