We are looking for a Customer Service Representative to support day-to-day customer interactions for a Contract position based in Denver, Colorado. In this role, you will serve as a key point of contact for customers, providing timely assistance, resolving questions, and ensuring accurate order processing. The ideal candidate is comfortable handling a high volume of calls while maintaining professionalism, attention to detail, and a service-focused approach.<br><br>Responsibilities:<br>• Respond to incoming customer calls and provide clear, courteous support for a wide range of inquiries.<br>• Place outbound calls as needed to follow up on requests, confirm details, or provide updates to customers.<br>• Enter customer orders accurately into internal systems and verify information before submission.<br>• Resolve service issues efficiently by identifying customer needs and guiding them toward appropriate solutions.<br>• Document conversations, actions taken, and relevant account details to maintain complete service records.<br>• Coordinate with internal teams when necessary to address order concerns, escalations, or account-related questions.<br>• Maintain a consistent standard of professionalism and empathy during every customer interaction.
<p>We are seeking a detail-oriented and proactive <strong>Assistant Account Manager</strong> to join our dynamic team. This role is essential in supporting multiple Account Managers with client-specific tasks and ensuring the smooth execution of service deliverables. The ideal candidate will thrive in a collaborative environment and be eager to learn and grow within the insurance industry.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist Account Managers with day-to-day client service tasks</li><li>Prepare and maintain client documentation and records</li><li>Coordinate with internal teams to ensure timely delivery of solutions</li><li>Support the development of customized insurance programs</li><li>Handle administrative duties related to client accounts</li></ul><p>This is role is 100% in office. </p><p><br></p>
<p><strong>Robert Half has partnered with a great company in Lakewood in search of an Account Manager! The Account Manager position is a great role for someone looking to grow their start and grow their career with a wonderful organization! The Account Manager position is paying $60,000-$70,000+ bonus!</strong></p><p><br></p><p><strong>The Account Manager will be responsible for the following: </strong></p><ul><li>Work in a team environment to assist colleagues with client and prospect needs for insurance coverage, program design, pricing structure and accounting functions</li><li>Assist Sr. Account Managers with administering multiple lines of commercial insurance, including property and liability programs</li><li>Performs routine data entry and MS Excel manipulation</li><li>Process monthly resident liability insurance program reports in MS Excel</li><li>Invoice individual properties in Agency Management System</li><li>Assist Sr. Account Managers with managing clients and carriers on day-to-day communication for policies endorsements, audits, accounting, and billing</li><li>Prepare claim reimbursement files including maintain loss run by client as may be required</li><li>Prioritize fluctuating workload to meet specific SRP and client/Sr. Account Manager needs as may be required</li><li>Other duties and special projects as may be required</li></ul><p><strong>Requirements for the Account Manager include:</strong></p><ul><li>Bachelor's Degree in Business, Finance, Economics or related field</li><li>2+ years of work experience ideally as an Account Manager, Account Executive or similar experience</li><li>Proficient with pivot tables & vlookups in MS Excel</li><li>Eager to learn & grow</li></ul><p><strong>If interested in the Account Manager position, please click "Apply Now" below!</strong></p>