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6 results for Sr Service Desk in Los Angeles, CA

Sr Business Analyst

Brentwood, CA
onsite
Temporary / Contract
44.3365 - 51.337 USD / Hourly
We are looking for a senior-level Business Analyst to support complex identity and access management initiatives in California. This Long-term Contract position is ideal for a detail-oriented individual who can translate business needs into scalable solutions within highly regulated environments while partnering with technical and operational teams. The role focuses on strengthening governance, privileged access controls, and business process alignment across enterprise programs. Responsibilities: • Partner with business stakeholders, security teams, and technical leads to define requirements for identity and access management programs and related enterprise initiatives. • Analyze current workflows, controls, and access processes to identify gaps, document risks, and recommend practical improvements that support compliance and operational efficiency. • Facilitate discovery sessions, interviews, and workshops to gather detailed business needs and convert them into clear functional documentation, user stories, and process maps. • Support Agile delivery by maintaining requirements artifacts, refining backlog items, and collaborating with cross-functional teams throughout planning, testing, and implementation phases. • Evaluate privileged access and identity governance processes to help shape least-privilege access models and strengthen oversight of sensitive accounts. • Review business and technical documentation to confirm alignment between proposed solutions, policy expectations, and end-user requirements. • Assist with enterprise-scale digital transformation efforts by coordinating analysis activities, tracking dependencies, and ensuring business objectives remain clearly defined. • Work closely with service and support teams, including customer-facing operations, to assess process impacts and improve user experience related to access requests and issue resolution.
2026-05-06T00:00:00Z

IT Service Desk 1

Chatsworth, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for an IT Service Desk 1 specialist to join a contract assignment supporting end users in California. This role is ideal for someone who enjoys solving everyday technical issues, delivering responsive service, and working across core desktop and account support tasks. The position focuses on assisting internal users with Microsoft-based environments, access administration, and frontline troubleshooting in a hybrid support setting. Responsibilities: • Provide first-line technical assistance for common user issues related to Microsoft 365, Outlook, Exchange, account access, and password recovery. • Administer user profiles and permissions within Active Directory and Exchange, including account creation, updates, and access changes. • Investigate desktop, operating system, and entry-level network problems, resolving issues directly or routing them to the appropriate support tier. • Handle routine network and organizational assignment tasks required to support daily IT operations. • Complete workstation setup, software installation, maintenance activities, and foundational system administration duties. • Review endpoint security alerts in CrowdStrike, take initial action, and escalate potential threats when necessary. • Manage incoming support requests through the ticketing system while maintaining a responsive, timely, and customer-focused experience for internal staff.
2026-05-06T00:00:00Z

IT Helpdesk Support

San Pedro, CA
onsite
Temporary / Contract
28 - 30 USD / Hourly
*Email valerie.montoya@rht(.com) for consideration* We are seeking a Junior Desktop Support Technician to provide daily onsite support for an active device refresh project across two terminal locations in the Los Angeles area. This individual will be responsible for supporting desktop and laptop deployment activities, printer setup and troubleshooting, Windows imaging, and basic network connectivity. The position requires a junior-level technician who is dependable, service-oriented, and able to follow direction closely while supporting end users in a hands-on environment. Environment:<ul><li>2-3 years of desktop support, help desk, or related technical support experience</li><li>Experience supporting desktops, laptops, printers, and peripherals</li><li>Working knowledge of Windows 10 and Windows 11</li><li>Basic knowledge of networking concepts such as TCP/IP, DNS, and DHCP</li><li>Ability to image and deploy machines</li><li>Strong communication skills and professionalism with end users</li><li>Ability to follow direction and work within defined processes</li><li>Strong customer service skills</li></ul>
2026-05-08T00:00:00Z

Sr Finance Manager

Torrance, CA
onsite
Temporary / Contract
60 - 70 USD / Hourly
Robert Half Management Resources is recruiting for an interim Finance Manager or Senior Financial Analyst to support a global healthcare manufacturing organization in Torrance, California with high-impact financial leadership across manufacturing and supply chain operations. This Long-term Contract position is ideal for a finance leader who can translate operational and cost data into meaningful business insight, guide planning activities, and strengthen financial performance. The role will work closely with cross-functional leaders to improve visibility into inventory, production costs, budgeting, and capital spending while helping drive informed decision-making. Responsibilities:• Act as the lead finance partner for manufacturing and supply chain stakeholders, providing analysis and guidance on operational decisions that influence profitability beyond gross margin.• Manage core operations finance processes, including cost accounting activities, forward-looking forecasts, and performance tracking against business objectives.• Manage product costing and inventory valuation practices while evaluating manufacturing performance through labor, overhead, volume, and mix variance analysis.• Own the monthly close cycle for operations finance by preparing journal entries, completing account reconciliations, and delivering clear explanations of period results.• Develop reporting that compares actual performance to budgets and forecasts, highlighting financial risks, emerging trends, and potential opportunities.• Support annual financial planning and recurring forecast updates by preparing analysis, refining assumptions, and updating presentation materials for leadership review.• Partner with operational teams to assess quality-related costs, productivity trends, and continuous improvement initiatives aimed at delivering measurable savings.• Lead capital expenditure analysis by building business cases, evaluating returns and payback timing, and assessing the effect on cash flow.• Safeguard inventory accounting accuracy through reserve analysis, control oversight, and review of large-volume data spanning raw materials through finished goods.• Maintain and enhance financial reporting using Hyperion Financial Management and Microsoft Dynamics 365 while contributing to operational reviews and cross-functional workshops.
2026-05-12T00:00:00Z

Help Desk Analyst

Santa Fe Springs, CA
onsite
Temporary / Contract
38 - 44 USD / Hourly
We are looking for a Help Desk Analyst to support end users across a dynamic technology environment in Santa Fe Springs, California. This Long-term Contract position focuses on delivering responsive technical assistance for Windows, macOS, mobile devices, productivity platforms, and core network connectivity issues. The ideal candidate brings a strong customer-first mindset, solid hands-on troubleshooting experience, and the flexibility to provide onsite support for a range of desktop and infrastructure needs. Responsibilities: • Deliver day-to-day technical support for employees, resolving issues related to desktops, laptops, mobile devices, account access, and common workplace applications. • Administer user accounts and access within Microsoft 365 and Google Workspace, including password support, permissions updates, and identity-related troubleshooting. • Provide hands-on onsite assistance such as workstation deployments, device setup for new hires, printer installation, cable organization, and office equipment relocations. • Support Windows 11, macOS, and iOS environments by diagnosing user issues, restoring functionality, and guiding users through effective solutions. • Troubleshoot network-related problems by assisting with IP configuration, wireless connectivity, outage investigation, and light voice or data cabling tasks. • Maintain and support endpoint management and identity services, including Entra ID, hybrid Active Directory, Intune, and device enrollment activities. • Assist with endpoint security operations by monitoring device health, reviewing security logs, running malware scans, and escalating concerns when suspicious activity is identified. • Contribute to light server and infrastructure administration tasks as needed while documenting issues, resolutions, and support activity through service desk processes.
2026-04-30T00:00:00Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
onsite
Temporary to Hire
19.7885 - 22.913 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a team in California in a contract capacity with the potential for a permanent role. This role focuses on delivering day-to-day technical assistance for end users, supporting core Microsoft workplace tools, and ensuring issues are resolved efficiently. The ideal candidate is customer-focused, organized, and comfortable handling a mix of desktop support, account administration, and ticket-based service requests. Responsibilities: • Deliver front-line technical support for Microsoft 365 applications, including user access assistance, password support, and routine workstation issue resolution. • Troubleshoot remote access and desktop support concerns, identifying when matters should be advanced to senior-level technical resources. • Maintain accurate service records and monitor issue progress through ConnectWise ticketing workflows. • Perform user administration tasks within Active Directory and assist with identity-related setup activities. • Partner with external service providers and vendors to help resolve technology issues in a timely manner. • Create and maintain documentation for support procedures and user-facing processes across Microsoft Teams, SharePoint, and OneDrive. • Support Windows-based desktop environments by diagnosing common hardware and software problems and guiding users toward resolution.
2026-05-06T00:00:00Z