13 Results for Senior Customer Service Representative Jobs in Los Angeles, CA

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Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
21.85 - 23.00 USD / Hourly
We are looking for a Customer Service Representative to support clients and internal partners with responsive, accurate service in Irvine, California. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-moving environment, enjoys solving customer issues, and can manage a high volume of requests with professionalism. The role focuses on delivering a smooth customer experience across order activity, issue resolution, and day-to-day communication while contributing to a collaborative team. Responsibilities:• Manage customer inquiries through inbound and outbound communication, providing clear updates and accurate information in a timely manner.• Take ownership of service concerns from initial contact through final resolution by coordinating with appropriate internal teams and following through with customers.• Process customer orders and support related activities such as order entry, shipment tracking, delivery follow-up, and account setup.• Use multiple company systems throughout the day to document interactions, research issues, and maintain accurate service records.• Escalate recurring service challenges or customer-impacting issues to leadership with relevant details and recommended next steps.• Contribute to assigned projects and additional team priorities as business needs evolve.• Support a high-service environment by maintaining careful data entry standards and reviewing invoices or order details for accuracy.• Participate in overtime coverage when requested to help meet service demands and operational deadlines.
2026-11-05T15:38:43Z

Customer Service Representative

Diamond Bar, CA
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
We are looking for a Customer Service Representative to support membership services for a manufacturing organization in Diamond Bar, California. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, handling high-volume communication, and maintaining accurate records in a fast-paced environment. The person in this role will help deliver responsive service across phone and administrative channels while ensuring a detail-oriented and positive customer experience. Responsibilities: • Manage incoming customer calls and respond to service-related questions with accuracy and courtesy • Place outbound calls as needed to follow up on requests, clarify account details, or provide updates • Enter orders, service requests, and customer information into CRM and internal databases with a high level of accuracy • Maintain organized documentation of customer interactions, transactions, and resolutions for recordkeeping purposes • Support membership-related inquiries by providing clear guidance and timely issue resolution • Coordinate with internal teams to address escalated concerns and ensure smooth completion of customer requests • Perform data entry and administrative support tasks that contribute to efficient daily operations • Participate in outreach activities and customer communications that strengthen engagement and service delivery
2026-10-22T19:08:43Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a Customer Service Representative to support members and prospective members with pharmacy benefit questions in Westminster, California. This Long-term Contract position is ideal for someone who thrives in a fast-paced call center setting and is committed to delivering accurate, compassionate service. The person in this role will handle benefit-related inquiries, coordinate refill support with network pharmacies, and ensure each interaction is documented thoroughly while meeting healthcare compliance standards. Responsibilities: • Respond to inbound member and prospective member inquiries related to pharmacy benefits, coverage details, and service options. • Provide assistance with prescription refill coordination by working with approved pharmacy partners when additional support is needed. • Escalate medication-related or clinical issues to appropriate clinical leadership for review and follow-up. • Partner with internal teams focused on medication adherence to support outreach efforts and help improve member outcomes. • Participate in assigned calling campaigns designed to enhance member service and strengthen engagement. • Follow established procedures, reference materials, and departmental guidelines to complete work accurately and efficiently. • Identify workflow challenges, communicate improvement ideas to management, and report operational issues through proper channels. • Record member interactions, actions taken, and required follow-up in designated systems according to documentation standards. • Attend team meetings, training sessions, and ongoing coaching activities to maintain service quality and performance expectations. • Comply with all applicable federal, state, and organizational regulations, policies, and operational requirements.
2026-10-21T16:38:57Z

Sales Support

La Mirada, CA
remote
Temporary / Contract
25.00 - 27.00 USD / Hourly
We are seeking a highly organized and customer-focused Sales Support Representative to support daily sales operations and ensure a seamless customer experience in La Mirada, CA 90635. This position is responsible for coordinating orders, managing customer communications, maintaining accurate records, and partnering with internal departments to ensure projects are completed accurately and on time. The ideal candidate is detail-oriented, proactive, and comfortable managing multiple priorities in a fast-paced environment while providing exceptional service to both customers and internal stakeholders. Responsibilities:<ul><li>Support the sales team with order processing, account coordination, and administrative functions</li><li>Prepare quotes, enter orders, and maintain accurate customer and sales records</li><li>Serve as a point of contact for customer inquiries regarding products, pricing, order status, and delivery timelines</li><li>Coordinate with internal teams to ensure timely and accurate order fulfillment</li><li>Monitor project timelines and proactively communicate updates to customers and team members</li><li>Maintain reporting, spreadsheets, and sales documentation</li><li>Assist with problem resolution and provide exceptional customer service</li><li>Build and maintain strong relationships with customers and internal stakeholders</li></ul>
2026-10-28T23:48:44Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
20.90 - 24.20 USD / Hourly
We are looking for a Customer Service Representative to join a healthcare organization in Westminster, California on a Contract assignment expected to last up to 2 months. This position supports a fast-moving executive environment by coordinating communications, schedules, and administrative priorities while helping leadership stay organized and prepared. The ideal candidate brings strong customer service instincts, sound judgment, and the ability to handle sensitive matters with professionalism in a hybrid work setting. Responsibilities: • Coordinate complex calendars, meetings, and scheduling needs to ensure leaders remain aligned on priorities and upcoming commitments. • Arrange travel, prepare itineraries, and manage related logistics so business activities run efficiently and without unnecessary disruption. • Review incoming requests, messages, and concerns, then prioritize and escalate items appropriately, including matters requiring discretion. • Prepare agendas, presentation materials, correspondence, and summaries that support executive meetings, planning sessions, and follow-up actions. • Support board and leadership meetings by organizing logistics, tracking action items, and helping each session stay on schedule. • Partner with internal teams, including HR, to assemble recurring company communications and presentation content for leadership events. • Conduct research and compile insights that assist executives with planning, decision-making, and special initiatives. • Maintain clear communication across senior stakeholders while safeguarding confidential business information. • Take ownership of assigned projects and monitor progress through completion, adapting quickly as priorities shift in a dynamic environment.
2026-11-04T16:05:06Z

Customer Service Representative

Cerritos, CA
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to join a team in California on a contract basis with the potential for a permanent position. This position is ideal for someone who enjoys helping customers, managing a high volume of communication, and keeping information accurate across multiple systems. The role combines phone support, written correspondence, and administrative coordination to ensure a smooth customer experience. Responsibilities: • Handle incoming customer calls with professionalism, provide timely assistance, and resolve routine questions or service concerns. • Place outbound calls as needed to follow up on requests, confirm details, or support ongoing customer interactions. • Respond to email inquiries clearly and courteously while maintaining accurate records of each communication. • Enter orders and update customer information in internal systems with close attention to accuracy and completeness. • Schedule appointments and coordinate timing details to support customer needs and internal workflow. • Welcome and assist visitors in the showroom, offering product or service guidance and directing requests appropriately. • Perform data entry tasks and maintain organized documentation to support daily customer service operations. • Use Microsoft Excel and Microsoft Word to prepare, track, and manage customer-related information and routine reports.
2026-10-21T00:03:45Z

Customer Service Representative

Carson, CA
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
We are looking for a customer-focused Customer Service Representative to support a busy wholesale distribution operation in Carson, California. This Contract to hire position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and takes pride in delivering dependable service. The person in this role will handle customer inquiries, support order and quote processing, and help maintain accurate account information while building strong product knowledge. Responsibilities:• Respond to customer questions through phone and email with clear, accurate, and timely information.• Enter and manage customer orders and pricing quotes while ensuring all details are complete and correct.• Maintain up-to-date customer account records by documenting conversations, requests, and follow-up actions.• Apply product knowledge to guide customers toward appropriate solutions and support sales-related conversations.• Handle inbound and outbound communication professionally while meeting service expectations and internal standards.• Use established service procedures and communication guidelines to resolve issues consistently and efficiently.• Support administrative tasks such as data entry, email correspondence, and appointment scheduling as needed.
2026-10-26T16:13:48Z

Customer Service Representative

Torrance, CA
onsite
Temporary to Hire
20.90 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing organization in Torrance, California. This Contract to permanent opportunity is ideal for someone who enjoys helping customers, managing order activity, and keeping service operations running smoothly in a fast-paced setting. The person in this role will serve as a key point of contact for customer needs, ensuring accurate order processing, timely communication, and effective issue resolution. Responsibilities: • Process customer purchase requests from receipt through final submission, ensuring all order details are complete and accurate. • Maintain customer and order information by updating records, account details, and related data in internal systems. • Respond to customer questions and service needs through clear, attentive communication across phone and email channels. • Keep customers informed on order progress, shipping schedules, delays, and backorder status updates. • Investigate service concerns and work with internal partners to resolve order, account, and fulfillment issues efficiently. • Partner with account services, sales support, and cross-functional teams to address customer requests and improve overall service. • Assist with selected eCommerce-related inquiries and offer guidance when additional support is needed. • Maintain a high standard of accuracy while balancing multiple priorities during high-volume periods.
2026-11-02T17:58:43Z

Senior Manager, Customer Experience & Loyalty Operations

El Segundo, CA
onsite
Temporary / Contract
140000.00 - 170000.00 USD / Yearly
Position OverviewWe are seeking a passionate, technically savvy Director of Customer Experience to lead and optimize the end-to-end customer journey for a growing direct-to-consumer (DTC) beauty brand. This is a highly visible, hands-on leadership opportunity for someone who thrives at the intersection of customer experience, technology, AI automation, and operational excellence.The ideal candidate brings strong project management capabilities, experience within the Shopify ecosystem, and a proven ability to implement CRM solutions, optimize AI-powered customer support, and manage internal or outsourced customer service teams.We are looking for a proactive leader who can take ownership of the customer experience function, establish scalable processes, and advocate for the customer across the organization.Key ResponsibilitiesCustomer Experience Strategy & Leadership<ul><li>Own and execute the customer experience strategy across the entire customer journey.</li><li>Serve as the primary advocate for customer experience, partnering with executive leadership, marketing, operations, and e-commerce teams.</li><li>Identify opportunities to improve customer satisfaction, retention, loyalty, and lifetime value.</li><li>Establish KPIs and performance metrics to measure customer experience effectiveness.</li></ul>CRM, Technology & AI Optimization<ul><li>Lead the implementation, integration, and ongoing optimization of CRM and customer experience platforms.</li><li>Manage technology solutions within the Shopify ecosystem, including customer service, loyalty, reviews, and subscription platforms.</li><li>Oversee AI-powered customer support agents, chatbot solutions, and automation initiatives.</li><li>Establish AI governance practices, quality standards, and processes to ensure accurate, effective customer interactions.</li><li>Evaluate emerging technologies and recommend solutions to improve efficiency and customer satisfaction.</li></ul>Project Management & Process Improvement<ul><li>Lead cross-functional projects from planning and implementation through execution and optimization.</li><li>Develop standard operating procedures (SOPs), process documentation, and scalable workflows.</li><li>Identify operational inefficiencies and implement solutions that improve service quality and productivity.</li><li>Take ownership of initiatives, ensuring accountability, timely execution, and measurable results.</li></ul>Customer Service Operations<ul><li>Oversee internal customer support teams and/or outsourced customer service agencies.</li><li>Establish performance expectations, service standards, and quality assurance processes.</li><li>Monitor customer service metrics, including CSAT, response times, resolution rates, and customer sentiment.</li><li>Leverage customer feedback, reviews, and support data to identify trends and recommend improvements.</li></ul>
2026-10-30T18:08:43Z

Sr. Software Engineer

Los Angeles, CA
onsite
Permanent / Full Time
180000.00 - 240000.00 USD / Yearly
Senior Software Engineer Company OverviewA leading firm based in Los Angeles, California is seeking a Senior Software Engineer to join its technology organization. The firm manages a significant portfolio of institutional assets across credit, private investments, and other alternative strategies. Technology and AI are central to its ongoing innovation strategy, with continued investment in intelligent applications, automation, and data-driven solutions. Role SummaryThe Senior Software Engineer will be a hands-on full-stack developer responsible for building and supporting internal applications, AI-enabled solutions, enterprise integrations, and the Salesforce platform. This role will work closely with investment, operations, compliance, investor relations, accounting, and data teams to turn complex business processes into scalable technology solutions. Key Responsibilities<ul><li>Design and develop applications that automate workflows across investment management, compliance, operations, accounting, and investor relations.</li><li>Build full-stack solutions using C#, .NET, SQL, Python, JavaScript/TypeScript, APIs, and modern development frameworks.</li><li>Develop and support AI-enabled applications, agent workflows, document processing, and intelligent automation solutions.</li><li>Configure and enhance Salesforce, including objects, fields, flows, validation rules, security, integrations, and light custom development.</li><li>Build integrations between Salesforce, internal applications, data platforms, and third-party systems using APIs, ETL, messaging, and automation.</li><li>Develop data and document processing workflows that extract, validate, transform, and load information into enterprise systems.</li><li>Partner directly with investment and business teams to translate domain expertise into repeatable, automated workflows.</li><li>Support reporting and analytics initiatives while maintaining data quality and consistency across connected systems.</li><li>Troubleshoot production applications and integrations, perform root-cause analysis, and implement long-term solutions.</li><li>Apply AI-assisted engineering practices to accelerate development, testing, documentation, and process automation.</li></ul>Additional Details<ul><li>Work model: Hybrid, three days onsite per week</li><li>Quarterly travel may be required</li><li>Opportunity to join an organization with an established investment in AI and help build the next generation of internal AI capabilities</li><li>Direct collaboration with senior technology leadership and investment professionals</li></ul>
2026-10-30T18:28:47Z

Sr Public Staff Accountant

Los Angeles, CA
remote
Temporary / Contract
40.00 - 43.00 USD / Hourly
We have partnered with a growing CPA firm to bring on an experienced Tax Accountant in the Downtown LA area during the extension season. Your expertise will play a pivotal role in assisting CPA firms in meeting their clients' tax extension filing requirements efficiently and accurately. Your in-depth understanding of tax regulations, meticulous attention to detail, and ability to work under tight deadlines will contribute to delivering exceptional service during this critical period. Please call our office 213.629.4602 for consideration. · Responsibilities:· Liaise with CPA firms to collect and organize client-provided financial documents and tax-related information for extension filing.· Review and validate client documentation, including income statements, expense reports, and relevant deductions.· Utilize your comprehensive knowledge of tax laws and codes to prepare accurate and compliant tax extension filings.· Ensure all necessary forms, schedules, and supporting documentation are properly completed and attached to the extensions.· Collaborate with the internal team and CPA firm contacts to address any inquiries or clarifications related to tax extensions.· Keep abreast of changes in tax laws, regulations, and extension filing requirements, and incorporate them into your work.· Maintain clear and organized records of all extension-related communications and documentation.· Work diligently to meet strict deadlines and ensure all extensions are submitted accurately and on time.· Provide proactive communication with CPA firms regarding the status of extension preparations and any potential issues.· Maintain the highest standards of confidentiality and ethical conduct in handling client information.
2026-10-23T20:04:15Z

CFO

Riverside, CA
onsite
Permanent / Full Time
250000.00 - 280000.00 USD / Yearly
We are looking for an accomplished Chief Financial Officer / VP of Accounting and Finance to lead financial strategy and oversight for a growing organization in Riverside, California. This executive will guide planning, reporting, and operational finance while helping the business scale responsibly and profitably. The ideal candidate brings strong construction industry expertise, a command of project-based accounting, and the leadership presence to influence decisions across the company. Responsibilities:• Direct the company’s overall financial strategy, aligning long-term plans with operational goals and growth priorities.• Lead budgeting, forecasting, cash flow management, and financial performance analysis to support sound business decisions.• Oversee accounting and finance functions, ensuring accurate reporting, strong internal controls, and timely month-end and year-end close processes.• Manage project-based financial oversight, including job costing, contract-related reporting, and profitability analysis across construction activities.• Partner with executive leadership to evaluate expansion opportunities, business performance, and investment decisions, including potential mergers and acquisitions.• Build and maintain productive relationships with banking partners, insurers, and other external financial stakeholders.• Develop and mentor the finance team, establishing high standards for accountability, communication, and execution.• Support financial systems and reporting improvements, including effective use of enterprise platforms and process enhancements where needed.
2026-10-21T23:08:45Z

Sr. Tax Accountant

Hermosa Beach, CA
onsite
Temporary to Hire
40.00 - 50.00 USD / Hourly
We are looking for an accomplished Sr. Tax Accountant to join a growing advisory and tax practice in California. This contract-to-permanent opportunity is ideal for a public tax specialist who can manage sophisticated returns with minimal oversight while applying sound accounting knowledge and thoughtful tax judgment. The role supports a diverse client base that includes high-net-worth individuals, business owners, and real estate-focused entities, with an emphasis on accurate compliance work and proactive client service. Responsibilities: • Prepare complex federal and California tax filings for individuals, partnerships, S corporations, corporations, and trusts with a high degree of independence. • Manage returns involving layered ownership structures, K-1 activity, investment income, rental properties, and closely held business interests. • Evaluate partnership and S corporation tax matters such as basis calculations, owner transactions, depreciation treatment, and related reporting considerations. • Complete multi-state filings and resolve differences between federal and state reporting requirements, including California-specific obligations. • Examine prior-year returns, financial records, fixed-asset schedules, and supporting documents to ensure complete and accurate tax preparation. • Identify missing data, unusual account activity, and potential tax issues early, then follow up with clients or internal reviewers to resolve them efficiently. • Produce organized workpapers and near-final returns that are ready for streamlined managerial review. • Communicate directly with clients regarding open items, clarifications, estimated payments, extensions, planning support, and tax notices. • Use paperless and technology-enabled workflows, including tax, document management, and research tools, to improve efficiency and accuracy. • Provide guidance to newer team members when needed and contribute to a collaborative tax preparation environment.
2026-11-06T00:53:39Z

13 results for Senior Customer Service Representative in Los Angeles, CA