We are looking for a highly skilled Sr. Tech Support specialist to join our team in Hawthorne, California. This long-term contract role requires a detail-oriented and experienced individual to provide advanced technical support and ensure seamless IT operations in a hybrid cloud environment. The position involves onsite support, addressing complex technical issues, and maintaining user satisfaction through excellent communication and problem-solving skills.<br><br>Responsibilities:<br>• Deliver onsite technical support five days a week, providing coverage for 8-hour shifts.<br>• Troubleshoot and resolve complex Tier 3 technical issues, primarily on PCs, with some Mac support, including connectivity to cloud services and Microsoft tenants.<br>• Manage and maintain security policies and device configuration using Intune.<br>• Oversee user onboarding and offboarding processes through EntraID.<br>• Provide expertise in Microsoft technologies, such as Office 365, SharePoint, Exchange, and Intune, to support business operations.<br>• Collaborate with team members to ensure optimal functionality of network components, including switches and firewalls, with a preference for experience in Ubiquiti systems.<br>• Apply a solid understanding of networking fundamentals, including subnetting and network architecture, to address connectivity challenges.<br>• Communicate effectively with users and team members, both verbally and in writing, to deliver excellent customer service.<br>• Ensure adherence to best practices and avoid testing in live production environments.<br>• Maintain consistent support throughout the contract period, ensuring continuity and high-quality service delivery.
<p><strong>***For immediate consideration, please message Ali Ferber (Scott) LinkedIn with your updated resume***</strong></p><p><br></p><p>Functional Role: Systems Engineer</p><p>Location: Torrance, CA *Onsite with some flexible work from home days*</p><p>Salary: $100k</p><p><br></p><p>We are looking for a skilled Systems Engineer to join our client's team in Torrance, California. In this role, you will take charge of managing and optimizing cloud-based and on-premises infrastructure, ensuring seamless system performance and reliability. This position offers an exciting opportunity to collaborate with internal teams and external vendors, contributing to innovative projects and maintaining high standards of compliance and service delivery.</p><p><br></p><p>Responsibilities:</p><p>• Administer and optimize Microsoft Azure cloud environments and on-premises infrastructure systems.</p><p>• Configure, maintain, and troubleshoot Microsoft Windows Server and Active Directory solutions.</p><p>• Ensure system compliance with industry best practices and company policies, minimizing risks related to data loss and licensing.</p><p>• Manage network configurations, including Cisco Meraki, and support Azure networking operations.</p><p>• Monitor and maintain global backup systems, ensuring robust disaster recovery processes and system restoration capabilities.</p><p>• Collaborate with internal teams and vendors to manage equipment warranties, software maintenance, and hosting requirements.</p><p>• Develop and document training materials and mentor team members on system functionality and best practices.</p><p>• Lead projects related to enterprise services initiatives, ensuring timely delivery and alignment with organizational goals.</p><p>• Stay up-to-date with system patches and software updates, minimizing downtime and enhancing security.</p><p>• Provide excellent communication and teamwork skills to effectively support cross-functional collaboration.</p>
<p>We are seeking an experienced IT professional to join our team as a dedicated, on-site IT Support Specialist. This role requires a strong technical background, excellent problem-solving skills, and a customer-focused approach to provide Tier 3 level technical support in a fully cloud-driven environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide dependable on-site IT support, Monday through Friday, ensuring consistent 8-hour daily coverage.</li><li>Diagnose and resolve complex Tier 3 technical issues across diverse computing environments, including PCs and occasionally Macs.</li><li>Address connectivity challenges related to cloud access, VPNs, and Microsoft Tenant systems.</li><li>Administer and maintain Microsoft technologies such as O365, SharePoint, Exchange, Intune, and EntraID.</li><li>Handle user lifecycle tasks, including onboarding and offboarding processes within EntraID.</li><li>Enforce security protocols and policies by leveraging Intune MDM for device management.</li><li>Support network configurations and troubleshoot issues involving subnetting, VLANs, switches, and firewalls; expertise with Ubiquiti hardware is advantageous.</li></ul>
<p><strong><em><u>NO C2C FOR THIS ROLE AT THIS TIME</u></em></strong></p><p><br></p><p>Assignment Length: 6 to 12 months (contract)</p><p>100% REMOTE</p><p><strong><em>Must-Have Certifications (All 3 Required and Must Be Active):</em></strong></p><ul><li><strong><em>MS-102: Microsoft 365 Certified: Enterprise Administrator Expert</em></strong></li><li><strong><em>MS-700: Microsoft 365 Certified: Teams Administrator Associate</em></strong></li><li><strong><em>MS-203: Microsoft 365 Certified: SharePoint Administrator</em></strong></li></ul><p><strong>Day-to-Day Responsibilities:</strong></p><ul><li>Administer and maintain the existing <strong>SharePoint 2010</strong> environment.</li><li>Support the <strong>development staff</strong> with the integration of Microsoft Teams into their workflows.</li><li>Post-migration, assist with administration of <strong>SharePoint Online</strong> (migration will be executed by internal team, you will be administering).</li><li>Provide general Microsoft 365 administrative support as needed.</li></ul><p><br></p>
We are looking for a skilled Systems Administrator to join a dynamic manufacturing team in Pomona, California. This position offers the opportunity to manage and optimize IT operations across multiple sites, ensuring seamless infrastructure performance and user support. The role is onsite and involves occasional travel within Southern California.<br><br>Responsibilities:<br>• Administer and maintain Windows Server and VMware environments, ensuring reliable infrastructure operations.<br>• Troubleshoot and resolve hardware and software issues for internal users while managing ticket priorities.<br>• Oversee Microsoft 365, Exchange, Active Directory, and Azure AD, including identity and access management.<br>• Support networking systems such as firewalls, switches, and access points, ensuring robust security and connectivity.<br>• Manage data backups and recovery processes using tools like Veeam, ensuring disaster readiness.<br>• Collaborate with operations to support ERP systems, including integrations and upgrades, with Epicor experience preferred.<br>• Monitor system performance, recommend improvements, and plan for hardware and software upgrades.<br>• Coordinate with third-party vendors and manage hardware/software procurement and lifecycle.<br>• Mentor and train IT Support staff, preparing for leadership responsibilities as part of a planned transition to IT Manager.<br>• Ensure compliance with regulated manufacturing standards and company safety policies.
<p>We are looking for a Senior/Lead Architect to guide and inspire a team of architects working across diverse domains and technologies. In this long-term contract position, you will play a pivotal role in driving innovation, aligning technology strategies with business goals, and ensuring architectural excellence. This position is based on site in Southern California and offers the opportunity to lead large transformative initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Lead and mentor a team of over 20 architects across various domains and technologies.</p><p>• Define and implement architectural standards, ensuring alignment with business objectives and project requirements.</p><p>• Build and nurture strong relationships with stakeholders, including clients, vendors, and internal teams.</p><p>• Drive innovation by exploring and integrating emerging technologies into architectural designs.</p><p>• Oversee the design and development of scalable, secure solutions across multiple platforms.</p><p>• Collaborate with senior leadership to align technology strategies with organizational goals.</p><p>• Manage resource allocation, performance evaluations, and architectural assignments.</p><p>• Establish and maintain governance frameworks to ensure the effectiveness of architecture services.</p><p>• Conduct regular reviews of architectural designs and provide feedback for continuous improvement.</p><p>• Track and mitigate architectural risks, ensuring project goals are achieved efficiently.</p>
We are looking for an experienced IT Director to oversee financial systems and drive technology strategies that align with organizational goals. Based in San Juan Capistrano, California, this role is pivotal in managing critical systems, leading teams, and ensuring seamless integration across platforms. The ideal candidate will possess strong leadership skills and a deep understanding of financial processes and technology.<br><br>Responsibilities:<br>• Develop and implement a strategic roadmap for financial systems that supports organizational objectives.<br>• Act as the primary liaison between Finance, IT, and external vendors to ensure alignment and effective execution of financial systems strategies.<br>• Manage the administration, configuration, and performance of financial systems such as Oracle Hyperion, Epicor ERP, Zuora, and industry-specific billing platforms.<br>• Lead efforts to design and implement integrations across financial systems using APIs and middleware solutions.<br>• Establish and enforce best practices for data governance, security, and compliance with regulatory standards.<br>• Collaborate with internal audit, finance, and accounting teams to ensure accurate reporting and smooth financial close cycles.<br>• Supervise a team of systems analysts, developers, and external consultants to achieve project and operational goals.<br>• Manage vendor relationships, negotiate contracts, and oversee service level agreements (SLAs).<br>• Identify opportunities for system enhancements, automation, and cost-saving measures.<br>• Stay updated on emerging technologies and trends in financial systems and SaaS platforms.
