<p>We are seeking an on-site Desktop Support Technician to join our IT team and deliver exceptional end-user and desktop support across approximately 80 devices. This role will work directly in our IT quad alongside two Level 2 support technicians, helping manage early-stage PC lifecycle and providing hands-on troubleshooting for hardware and software issues.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide daily desktop and end-user support for internal staff, handling tasks such as password resets, Active Directory management, software installations, wireless connectivity, and IP phone resets.</li><li>Perform PC imaging and deployment, with a preference for experience using Autopilot and USMT for data transfers.</li><li>Troubleshoot computer hardware and software problems, collaborating with Level 2 team members for escalated concerns.</li><li>Manage ticket resolution using Freshservice (or similar ticketing systems) to ensure timely and accurate responses to support requests.</li><li>Assist in early-stage PC lifecycle management, including setup, imaging, and deployment for approximately 80 devices.</li><li>Support SCCM and/or Intune environments as needed during imaging and configuration tasks.</li></ul>
We are looking for a skilled Systems Administrator to join our team in Irvine, California. This role is ideal for someone who thrives in a fast-paced environment and has a proactive approach to managing IT systems, resolving technical issues, and supporting organizational operations. The successful candidate will play a key role in ensuring seamless system performance and user satisfaction across various platforms.<br><br>Responsibilities:<br>• Oversee daily IT systems administration tasks, including user account provisioning, access management, and application permission updates.<br>• Provide timely support by addressing IT tickets and escalating more complex issues as needed.<br>• Troubleshoot and resolve system-related problems to ensure optimal functionality of business applications.<br>• Facilitate employee onboarding and offboarding processes by setting up or deactivating accounts and coordinating with HR for smooth transitions.<br>• Administer and maintain collaboration tools like SharePoint, shared drives, and shared inboxes, ensuring proper access controls and organization.<br>• Act as a liaison between internal teams and Managed Service Providers (MSPs), monitoring service quality and ensuring timely resolution of issues.<br>• Manage mobile devices by overseeing provisioning, upgrades, inventory tracking, and resolving carrier-related issues.<br>• Prepare and review invoices for IT vendors and carriers, ensuring accuracy before approval and assisting in tracking IT expenses.<br>• Support security and compliance activities, including conducting access reviews and enforcing IT policies.<br>• Provide technical assistance to various departments, addressing operational support needs and resolving ad hoc requests.
<p>*Email brendan.steele@rht(.com) for consideration*</p><p><br></p><p>Robert Half (Technology Solutions) is searching for a Technical Support Specialist for a Municipality with a background in the Public Sector (or interest in supporting City Org). If this sounds like your background, then this Sr. Technical Support Specialist role is for you. For this opportunity, you will work onsite in West LA, CA area.</p><p><br></p><p><strong>Position</strong>: Senior Technical Support Specialist (Municipal & IT)</p><p><strong>Hours/Duration</strong>: 40 hrs/wk, M-F, PST Hours, CTH/FTE</p><p><strong>Top Skills</strong>: Public Safety Systems + Microsoft Tech Support</p><p><strong>Onsite/Remote</strong>: <em>Onsite</em></p><p><strong>Company:</strong> Public Sector / Public Safety / Fire Department / City Hall / Local Gov / Municipality</p><p><br></p><p><strong>JD:</strong></p><ul><li><strong>Focus</strong>: Tech & Systems Support for Fire, Dispatch, Public Safety, Org Users</li><li><strong>Learning Opportunities</strong>: Ambulances/Vehicles, Drones, Dispatch, Public Safety, City Hall, Fire Dept Tech – New / Exciting Projects & Technologies</li><li><strong>General IT & Microsoft Support</strong>: Broken Laptop/PC Issues, Endpoints & Peripherals, Office Automation (Desktop/Printer, Email Flow, System Design) | Windows/PC, M365, File Shares & Archiving, Teams AV Conference Meetings</li><li><strong>Vehicle Techn Support</strong>: Battalion Vehicles, Fire Trucks (Mobile Devices / Tablets built into Vehicles - Radio/Wi-Fi/Cellular)</li><li><strong>White-Glove Support</strong>: Uniform Commanders, Battalion Chiefs, Executives | Vendor Management</li><li><strong>Public Sector/Safety Tech</strong>: CADs, RMS, Body/Dash Cams, Radio, Vehicle Systems, LPR, CCTV</li></ul><p><strong>Benefits</strong>:</p><ul><li><em>Sign-On/Annual Bonus</em></li><li><em>M/D/V</em></li><li><em>Holiday Pay (12/yr)</em></li><li><em>Vacation Pay (10/yr)</em></li><li><em>Admin or Sick Leave (10/yr)</em></li><li><em>Life/Disability, Retirement</em></li><li><em>Comp Program ($50/Month)</em></li></ul>
<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is seeking a Tier 1 Help Desk Support Technician for a 1 year contract to provide day-to-day end-user and desktop support. This role is designed to supplement the existing IT support team, allowing senior technicians to focus on large-scale PC replacement and deployment initiatives.</p>
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis in Los Angeles, California. In this role, you will play a critical part in providing technical assistance to both in-office and remote staff, ensuring smooth operations across hardware, software, and systems. This position is ideal for someone with a strong problem-solving mindset and the ability to thrive in a fast-paced, high-volume environment.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to systems, software, and hardware.<br>• Deliver hands-on support to employees, both in-person and remotely, addressing a variety of technical needs.<br>• Perform hardware maintenance, including repairs, replacements, and upkeep of equipment such as printers and toner.<br>• Reinstall and configure software while managing access to hardware and software licenses.<br>• Administer user accounts by handling password resets, setting up new accounts, decommissioning users, and implementing policies.<br>• Manage and resolve tickets in ServiceDesk Plus, collaborating closely with the managing engineer and maintaining accurate documentation.<br>• Provide technical support for tools such as Outlook, Zoom, and other end-user applications.<br>• Address and resolve hardware-related issues for desktops, laptops, and printers.<br>• Adapt to periods of increased ticket volume while maintaining efficiency and service quality.
<p>We are looking for a skilled Help Desk Analyst 3 to join our team on a contract with the potential for a permanent position in Los Angeles, California. In this role, you will provide comprehensive IT support for both Windows and Mac environments, ensuring smooth operations across systems and applications. This position is ideal for a proactive individual with a strong work ethic and the ability to deliver exceptional white glove service in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for Windows and Mac systems, including desktops, laptops, and mobile devices.</p><p>• Manage the replacement and maintenance of IT systems as needed to ensure optimal performance.</p><p>• Support and troubleshoot Adobe Creative Suite applications for end users.</p><p>• Administer and manage Intune for device and application security.</p><p>• Offer IT assistance for warehouse operations, including Windows PCs, FedEx Ship Manager, Zebra printers, and WorldShip.</p><p>• Deliver executive-level support, including assistance with Sonos systems and other high-priority tasks.</p><p>• Utilize Active Directory and Azure Active Directory for user account management and access control.</p><p>• Respond to service desk tickets efficiently, ensuring timely resolution of technical issues.</p><p>• Troubleshoot and resolve hardware and software issues in mixed Windows and Mac environments.</p><p>• Collaborate with team members to continuously improve IT support processes and practices.</p>
<p><strong>Network Engineer (Network Systems Engineer)</strong></p><p> <strong>Location:</strong> Ventura, CA or Santa Barbara/Goleta, CA</p><p> <strong>Salary:</strong> $110,000 – $125,000</p><p><br></p><p>A growing, high-performing technology services team is seeking an experienced Network Engineer to design, implement, and support modern infrastructure environments across diverse client landscapes. This role offers the opportunity to work directly with senior leadership and contribute to projects ranging from on-premise systems to large-scale cloud deployments.</p><p><br></p><p>What You’ll Do</p><ul><li>Design and implement technical solutions spanning on-premise infrastructure and cloud environments</li><li>Troubleshoot complex network and systems issues across multiple client environments</li><li>Manage and enforce network security measures to ensure system reliability and protection</li><li>Create and maintain clear technical documentation, procedures, and user guides</li><li>Mentor and support junior engineers, contributing to a collaborative team culture</li></ul><p><br></p><p>Work Environment</p><ul><li>Hybrid flexibility: work remotely when projects allow, with on-site presence required at the office or client locations as needed</li><li>Opportunities available in both Ventura and Santa Barbara/Goleta areas</li></ul><p>Compensation & Benefits</p><ul><li>Competitive salary range of $110,000–$125,000</li><li>401(k) with employer match (50% up to 6%)</li><li>Generous PTO accrual (6.25 hours per pay period, 26 pay periods annually)</li><li>Comprehensive medical, dental, and vision coverage</li><li>$5,000 annual continuing education allowance to support your professional growth</li></ul><p>This is an opportunity to take ownership of impactful infrastructure projects while continuing to grow your technical expertise in a supportive and forward-thinking environment.</p>
<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is seeking a highly motivated and driven Service Desk Specialist that will be responsible for supporting, imaging (packaging), and troubleshooting O365, MAC equipment along with Windows equipment and more. This role is 100% onsite. </p><p><br></p><p>Top Skills:</p><ul><li>Enterprise and/or Entertainment Exp.</li><li>5+ Years of Exp. in Escalated Service Desk</li><li>White-Glove/VP/Exec Support</li><li>M365, SaaS, AD</li><li>Windows/Mac OS Exp. (Blended Userbase)</li><li>iOS/Android</li><li>ITSM (ServiceNow)</li><li>JAMF / MDM + Endpoint Tools</li><li>L3 Ticketing</li><li>Audio/Visual, VC</li><li>MFA</li></ul><p><br></p>
<p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>We are looking for a highly skilled Senior Support Specialist to join our client in Beverly Hills that is in the public safety industry and this individual will be providing dedicated IT and technical support across three fire stations. This role involves supporting mission-critical applications, fire-specific systems, and general IT infrastructure to ensure seamless operations. This is a long-term contract position, offering an opportunity to work in a dynamic and impactful environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for vendor-managed systems, including troubleshooting, scheduling upgrades, and maintaining accurate system documentation.</p><p>• Oversee the implementation, testing, and ongoing maintenance of public safety systems such as Computer Aided Dispatch, Records Management Systems, and station alerting tools.</p><p>• Provide hands-on technical support for mobile and in-vehicle devices, including firetruck communication systems, radios, and modems.</p><p>• Manage and resolve complex hardware and software issues within fire stations and mobile command vehicles.</p><p>• Train fire department personnel on IT best practices and ensure they are equipped to use critical systems effectively.</p><p>• Collaborate with the city’s IT team to address both fire-specific and general municipal IT needs.</p><p>• Evaluate, test, and debug municipal and public safety applications to meet operational requirements.</p><p>• Coordinate schedules for routine IT projects and ensure timely delivery of support services.</p><p>• Assist with office automation and mobile device management citywide, balancing competing priorities effectively.</p>
<p>We are hiring for an IT Consultant to own high‑visibility Infrastructure and End User Computing (EUC) escalations and serve as the primary liaison between delivery partners, executives, and business stakeholders. This role provides decision‑ready clarity to leadership, enforces vendor accountability, and ensures risks are clearly understood and actively managed. This is not a hands‑on delivery role, but a strategic leadership and escalation ownership position.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Own and manage high‑impact, executive‑visible escalations across Infrastructure and EUC domains.</p><p>· Hold strategic vendors, including Capgemini, accountable for delivery outcomes, commitments, and risk mitigation actions.</p><p>· Act as the primary onshore liaison for executives and business leaders, ensuring clear alignment and communication.</p><p>· Translate complex technical issues into business impact, risk posture, and actionable decision options.</p><p>· Deliver concise, leadership‑ready escalation updates, recommendations, and executive communication.</p><p>· Executive engagement and leadership‑level communications.</p><p>· Direct ownership of critical delivery risks and escalations.</p>