<p>We are looking for an experienced and service-oriented Systems Administrator to join our client's team in Redondo Beach, CA. In this role, you’ll oversee the day-to-day health, performance, and support of our Windows 10/11 environment, guide technicians through complex technical issues, and maintain essential systems for end users. Expertise with ticketing systems (KACE preferred), device reimaging and deployment, Microsoft Intune and MDM, and strong customer service skills are required.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and resolve system support tickets utilizing KACE or a similar ticketing platform.</li><li>Provide expert support to technicians handling network connectivity, printer malfunctions, device imaging, and legacy device deployment.</li><li>Administer, support, and routinely maintain Windows 10/11 endpoints and peripherals.</li><li>Manage and support Microsoft Intune and MDM solutions for secure, compliant device management.</li><li>Maintain and enhance security using Microsoft Defender and O365.</li><li>Deliver timely, professional customer service to all internal staff and escalate complex issues as necessary.</li><li>Implement updates, security patches, software deployments, and troubleshooting processes in collaboration with IT and operations.</li><li>Document solutions and best practices to expand knowledge sharing within the team.</li></ul>
Position Summary:<br>We are seeking a detail-oriented and technically proficient EDI Integration Specialist to support electronic data interchange operations within an ERP environment, specifically Microsoft Dynamics 365 Finance & Operations (D365 F& O) and a third-party EDI platform. This role is responsible for managing EDI workflows, resolving integration issues, and ensuring accurate data exchange between internal systems and external trading partners.<br>Key Responsibilities:<br>EDI Operations & Troubleshooting<br><br>Serve as the technical lead for ERP-integrated EDI modules and oversee daily operations.<br>Troubleshoot and resolve issues across ERP and EDI platforms, including trading partner connections.<br>Support sales order processes and collaborate with order management teams.<br>Administer EDI dashboards, transaction schedulers, and perform routine maintenance.<br>Configure and maintain customer cross-references and document flows.<br>Monitor environmental factors affecting EDI workflows (e.g., FTP, alerts, audit logs).<br><br>Performance Monitoring & Analysis<br><br>Monitor system performance and conduct root cause analysis for recurring issues.<br>Use tools like Notepad++ for data extraction and troubleshooting.<br>Generate error reports and recommend long-term process improvements.<br>Manage workload effectively during peak operational periods.<br><br>Partner Onboarding & Collaboration<br><br>Onboard new trading partners and configure transaction sets (e.g., 850, 855, 856, 810, 846).<br>Collaborate with internal teams and external partners to resolve order and fulfillment issues.<br><br>System Configuration & Integration<br><br>Configure batch jobs, monitor logs, and manage order-related events (e.g., cancellations, returns).<br>Coordinate with managed services teams for issue resolution and message reprocessing.<br><br>Technical Expertise & Documentation<br><br>Stay current with EDI standards and ERP integration tools.<br>Research and resolve mapping and integration issues.<br>Maintain detailed documentation of processes, configurations, and resolutions.<br><br>Qualifications & Requirements:<br>Experience<br><br>Minimum 3 years in EDI support, client services, or technical help desk roles.<br>Experience with ticketing systems (e.g., IT Help Desk, DevOps).<br><br>Technical Skills<br><br>Proficiency in XML and flat file formats.<br>Advanced use of Notepad++ for troubleshooting.<br>Hands-on experience with ERP-integrated EDI modules.<br>Familiarity with FTP and AS2 networks.<br>Knowledge of key EDI transaction sets (e.g., 850, 855, 856, 810, 846, 860, 820); 943/944 a plus.<br>Proficiency with collaboration tools and Excel for data analysis.<br><br>Certifications<br><br>ERP platform certifications (e.g., MB-300) preferred.<br><br>Education<br><br>Associate’s degree in Information Systems, Business Information Management, or related field preferred.<br>Understanding of ERP business processes and terminology.<br><br>Preferred Qualifications<br><br>2+ years of hands-on ERP experience in inventory, product information, or sales modules.<br>Strong communication skills and attention to detail.<br>Ability to work cross-functionally with internal and external stakeholders.
<p>Are you ready to lead and own a global Salesforce ecosystem at the enterprise level? We’re searching for a seasoned Salesforce Platform & Integration Manager who can blend strategic vision with deep technical execution. This is a highly visible, onsite leadership role reporting directly to executive leadership, responsible for driving CRM transformation across a diverse business landscape—including Sales, Service, Marketing, Legal, Ops, and more.</p><p>This role is ideal for someone who thrives at the intersection of architecture, delivery leadership, stakeholder engagement, and hands-on platform ownership. If you’re passionate about advancing Salesforce maturity, scaling innovation, and ensuring enterprise systems work together seamlessly—you’ll feel right at home here.</p><p><br></p><p><strong>What You’ll Lead</strong></p><ul><li>Own the <strong>end-to-end Salesforce platform roadmap</strong>, ensuring every investment and enhancement drives measurable business value.</li><li>Serve as the <strong>global authority on Salesforce</strong>, defining governance, innovation pipelines, and executive reporting.</li><li>Translate enterprise strategy into scalable, secure, and modern Salesforce capabilities across multiple clouds.</li><li>Lead engagement with internal teams, integration partners, and contractors—ensuring alignment, accountability, and delivery excellence.</li><li>Build a frictionless, mature DevOps environment leveraging CI/CD, release governance, and quality standards.</li><li>Oversee cross-cloud architecture, API integration patterns, data models, and security/compliance frameworks across the enterprise.</li><li>Drive adoption and enablement with rich training programs, release change management, and performance dashboards.</li></ul><p><strong>Your Impact</strong></p><p>This role is pivotal in:</p><ul><li>Accelerating digital transformation</li><li>Raising CRM and data maturity across the organization</li><li>Strengthening integration between Salesforce and enterprise systems (ERP, MDM, Finance, and more)</li><li>Ensuring scalability, consistency, and transparency across global departments and regions</li></ul><p> </p><p><strong>Why This Role Matters</strong></p><p>This is not just a Salesforce admin job—it’s a strategic leadership position that forms the bridge between enterprise vision and real-world delivery. You will shape the CRM future of the organization, modernize global workflows, and empower teams to operate at a higher level of performance and scale.</p><p><br></p><p>For immediate consideration, direct message Reid Gormly on LinkedIn Today and Apply Now!</p>
<p><strong>Senior Technical Lead – Customer Data Platform (CDP)</strong></p><p><strong>Location:</strong> Torrance, CA</p><p><strong>Work Type:</strong> Onsite – 4 days per week</p><p><br></p><p><strong>About the Role</strong></p><p>We are seeking a <strong>Senior Technical Lead</strong> to define the technical strategy, architecture, and execution of our Customer Data Platform (CDP). This individual will lead the design and delivery of scalable, secure, and high-performing solutions that enable unified customer data management, advanced analytics, and personalized experiences. The role requires deep technical expertise, strong leadership, and a solid understanding of modern cloud technologies and data platforms.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the design, development, and deployment of a scalable, secure, and high-performance CDP SaaS product.</li><li>Architect solutions integrating various data sources, APIs, and third-party platforms.</li><li>Design, develop, and optimize complex SQL queries for data extraction, transformation, and analysis.</li><li>Build and maintain workflow pipelines using <strong>Digdag</strong>, integrating with platforms such as <strong>Treasure Data</strong>, <strong>AWS</strong>, or other cloud services.</li><li>Automate ETL processes and schedule tasks using Digdag’s YAML-based workflow definitions.</li><li>Implement data quality checks, logging, and alerting mechanisms within workflows.</li><li>Leverage AWS services (e.g., S3, Lambda, Athena) to enhance data processing and storage capabilities.</li><li>Ensure best practices in software engineering, including code reviews, testing, CI/CD, and documentation.</li><li>Oversee data privacy, security, and compliance initiatives (e.g., GDPR, CCPA).</li><li>Develop real-time and batch data processing systems.</li><li>Collaborate with cross-functional teams to translate business requirements into technical solutions.</li><li>Mentor and guide developers, fostering a culture of technical excellence and continuous improvement.</li><li>Troubleshoot complex technical issues and provide hands-on support as needed.</li><li>Monitor, troubleshoot, and optimize data workflows for performance, reliability, and cost-efficiency.</li></ul>
