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20 results for It Systems Analyst in Los Angeles, CA

Business Systems Analyst

Woodland Hills, CA
onsite
Permanent / Full Time
150000 - 175000 USD / Yearly
We are looking for a skilled Business Systems Analyst to join our team in Los Angeles, California. In this role, you will play a pivotal part in supporting modernization initiatives and maintaining enterprise systems by translating business needs into clear technical requirements. This position requires collaboration with engineering and architecture teams to ensure the successful delivery of technology updates and enhancements. Responsibilities:• Analyze legacy systems to understand embedded logic and workflows, providing insights into current state functionality.• Translate business rules and operational processes into precise technical requirements and functional specifications.• Collaborate with engineering teams to support system enhancements and modernization projects.• Work closely with architecture and engineering leadership to ensure requirements align with service-oriented and modular design principles.• Develop and maintain thorough documentation, including functional requirements, process flows, and service definitions.• Facilitate requirement validation through stakeholder walkthroughs, ensuring alignment with business and technical needs.• Contribute to backlog refinement by clarifying scope, dependencies, and acceptance criteria.• Manage and update requirements documentation for new development requests post-modernization, ensuring accuracy and consistency.• Ensure documentation reflects evolving platform capabilities and remains up-to-date.
2026-04-28T00:00:00Z

IT Support Analyst

Irvine, CA
onsite
Temporary / Contract
30 - 32 USD / Hourly
*Email valerie.montoya@rht(.com) for consideration* Robert Half is seeking a skilled and customer-focused IT Support Analyst to provide Tier 21/2 technical support in a dynamic, environment. This role is responsible for resolving escalated service desk issues, supporting end users across multiple platforms, and maintaining secure and efficient IT operations.. This role is 100% onsite. Top Skills:<ul><li>2-3 Years of experience</li><li>M365, SaaS, AD</li><li>Windows/Mac OS Exp. (Blended Environment)</li><li>Troubleshooting printers issues, wi-fi, basic network connectivity</li><li>L1/L2 Ticketing issues</li></ul>
2026-04-24T00:00:00Z

Cloud Systems Analyst

Irvine, CA
onsite
Permanent / Full Time
130000 - 140000 USD / Yearly
We are looking for a skilled Cloud Systems Analyst to manage and optimize a complex SAP S/4HANA Cloud and SAP Analytics Cloud ecosystem in Irvine, California. This role demands technical expertise, a proactive approach, and the ability to independently resolve system issues within a dynamic production environment. The ideal candidate will play a pivotal role in ensuring system stability while supporting the Finance and Accounting operations. Responsibilities: • Administer and maintain the SAP S/4HANA production environment, focusing on Finance modules such as GL, AP, AR, and Fixed Assets. • Manage user roles, permissions, and troubleshoot system issues to ensure seamless performance. • Oversee SAP Analytics Cloud operations, including user provisioning, permissions, and development of reports and dashboards. • Monitor and support third-party integrations like AP automation, card management, and banking/payment platforms, ensuring data flow efficiency. • Collaborate with Finance and Accounting teams to understand workflows and address system-related challenges. • Provide hands-on training and responsive support to end-users to enhance their experience with the system. • Maintain detailed documentation of system processes, integrations, and architecture for reference and compliance purposes. • Identify opportunities for automation and system improvements to optimize performance. • Stay up-to-date on SAP technologies and recommend strategies for system enhancement and optimization. • Resolve complex technical issues independently to minimize reliance on external vendors.
2026-04-14T00:00:00Z

Information System Security Officer (ISSO)

Costa Mesa, CA
onsite
Temporary / Contract
50 - 70 USD / Hourly
We are seeking a cleared Information System Security Officer (ISSO) to support classified systems operating within the DoD Risk Management Framework (RMF) and JSIG environments. This role is highly documentation‑focused and centered on ATO support, continuous monitoring, audit readiness, and compliance across multiple classified networks. The ISSO will primarily support the ISSM and may assume ownership of smaller ATO efforts based on workload and system scope. This role will be a 3–6-month contract to hire opportunity! Key Responsibilities<ul><li>Serve as the ISSO for multiple classified systems, supporting RMF lifecycle activities under ISSM direction</li><li>Create, update, and submit security authorization artifacts for:</li><li>New hardware and software extensions</li><li>RMF updates and control changes</li><li>Support and maintain ATO packages, including initial authorizations, renewals, and extensions</li><li>Monitor and assess 3–5 classified networks, averaging ~1 hour per network for compliance and security reviews</li><li>Execute and document continuous monitoring activities using approved security tools</li><li>Participate in and support routine audits, inspections, and DoD compliance submissions</li><li>Partner with IT and engineering teams to ensure controls, scans, and audit activities are executed correctly</li><li>Conduct vulnerability scanning on a recurring schedule (not a primary time driver)</li><li>Support systems currently partially complete within the NIST RMF lifecycle</li><li>Participate in regular stakeholder syncs with ISSM, IT, security teams, and government representatives</li><li>Operate within a classified, air-gapped environment supporting a mixed operating system infrastructure</li></ul>
2026-04-27T00:00:00Z

Help Desk Analyst

Santa Fe Springs, CA
onsite
Temporary / Contract
38 - 44 USD / Hourly
We are looking for a Help Desk Analyst to support end users across a dynamic technology environment in Santa Fe Springs, California. This Long-term Contract position focuses on delivering responsive technical assistance for Windows, macOS, mobile devices, productivity platforms, and core network connectivity issues. The ideal candidate brings a strong customer-first mindset, solid hands-on troubleshooting experience, and the flexibility to provide onsite support for a range of desktop and infrastructure needs. Responsibilities: • Deliver day-to-day technical support for employees, resolving issues related to desktops, laptops, mobile devices, account access, and common workplace applications. • Administer user accounts and access within Microsoft 365 and Google Workspace, including password support, permissions updates, and identity-related troubleshooting. • Provide hands-on onsite assistance such as workstation deployments, device setup for new hires, printer installation, cable organization, and office equipment relocations. • Support Windows 11, macOS, and iOS environments by diagnosing user issues, restoring functionality, and guiding users through effective solutions. • Troubleshoot network-related problems by assisting with IP configuration, wireless connectivity, outage investigation, and light voice or data cabling tasks. • Maintain and support endpoint management and identity services, including Entra ID, hybrid Active Directory, Intune, and device enrollment activities. • Assist with endpoint security operations by monitoring device health, reviewing security logs, running malware scans, and escalating concerns when suspicious activity is identified. • Contribute to light server and infrastructure administration tasks as needed while documenting issues, resolutions, and support activity through service desk processes.
2026-04-30T00:00:00Z

SAP FICO Systems Analyst

Glendora, CA
onsite
Temporary to Hire
66.5 - 77 USD / Hourly
We are looking for an SAP FICO Systems Analyst to join a contract opportunity with the potential for a Contract to Hire role based in California. This role is ideal for a business analyst with deep SAP FICO knowledge who can connect finance operations with system capabilities across core accounting and controlling functions. The selected candidate will support financial process improvement, guide stakeholders through upcoming SAP S/4HANA readiness activities, and help ensure stable, well-structured financial system operations. This position is onsite, and able to sit out of either the client's offices in Glendora, CA or Las Vegas, NV. Responsibilities:• Partner with finance and technical teams to evaluate business needs and translate them into effective SAP FICO solutions that support daily operations and long-term objectives.• Analyze and support core financial modules, including general ledger, accounts payable, accounts receivable, asset accounting, and controlling processes.• Contribute to planning efforts related to SAP S/4HANA readiness by helping stakeholders assess impacts, define requirements, and prepare for future-state processes.• Maintain and improve configuration and process alignment for product costing, cost center accounting, profit center accounting, budgeting, planning, and settlement activities.• Review and support financial master data structures such as G/L accounts, cost centers, profit centers, and accounting-related customer and vendor records.• Collaborate with cross-functional teams to identify gaps, document business processes, and recommend practical system and reporting enhancements.• Assist with project systems and related financial tracking needs to improve visibility into costs, performance, and operational results.• Provide input on banking connectivity, interface-related considerations, and other integrated financial system components where applicable.
2026-05-01T00:00:00Z

IT Support Specialist

Los Angeles, CA
onsite
Temporary / Contract
35 - 38 USD / Hourly
*Email valerie.montoya@rht(.com) for consideration* Robert Half is seeking a highly motivated and driven Service Desk Specialist that will be responsible for supporting, imaging (packaging), and troubleshooting O365, MAC equipment along with Windows equipment and more. This role is 100% onsite. Top Skills:<ul><li>Enterprise and/or Entertainment Exp.</li><li>5+ Years of Exp. in Escalated Service Desk</li><li>White-Glove/VP/Exec Support</li><li>M365, SaaS, AD</li><li>Windows/Mac OS Exp. (Blended Userbase)</li><li>iOS/Android</li><li>ITSM (ServiceNow)</li><li>JAMF / MDM + Endpoint Tools</li><li>L3 Ticketing</li><li>Audio/Visual, VC</li><li>MFA</li></ul>
2026-04-17T00:00:00Z

Analyst

Chatsworth, CA
onsite
Permanent / Full Time
65000 - 70000 USD / Yearly
We are looking for an Analyst to join our team in Chatsworth, California, supporting financial accuracy, data integrity, and client-facing reporting activities. This role is well suited for someone who enjoys working with complex information, identifying discrepancies, and turning large volumes of data into clear, actionable results. The ideal candidate brings strong analytical judgment, a careful approach to detail, and the ability to stay organized while managing recurring deadlines in a fast-paced environment. Responsibilities: • Reconcile eligibility, billing, and invoice records across internal systems, client data, and carrier information to ensure accuracy and timely resolution of discrepancies. • Review monthly payment activity for plan stakeholders, investigate variances, and apply appropriate corrections to support accurate financial outcomes. • Manage recurring premium reconciliation cycles by organizing deadlines, validating supporting data, and completing deliverables within contractual and internal timelines. • Maintain, clean, and analyze large membership and demographic datasets to support reporting, audits, and client service needs. • Oversee scheduled data imports and exports within proprietary platforms, monitor processing results, and prepare error reports when exceptions are identified. • Develop summaries, reports, and presentation materials that communicate findings clearly to internal teams and external clients. • Support projects such as enrollment events, client communications, and other operational initiatives through data preparation, validation, and analysis. • Document procedures, strengthen reconciliation workflows, and collaborate with cross-functional partners to resolve data or system issues affecting deliverables. • Preserve organized records and supporting documentation while handling sensitive information with discretion and in accordance with applicable regulations. • Provide supplemental assistance to accounting and participate in internal or client meetings as needed to support service delivery and issue resolution.
2026-04-29T00:00:00Z

Info Sec Architect

Los Angeles, CA
onsite
Temporary / Contract
65 - 70 USD / Hourly
**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193**** We are looking for an experienced Info Sec Architect to join our team on a long-term contract basis in Los Angeles, California. This role involves safeguarding critical systems and networks while implementing robust security protocols to minimize risks. The ideal candidate will have a strong background in cloud technologies, firewall management, and cybersecurity strategies. Responsibilities:• Design, implement, and maintain advanced firewall solutions, including Checkpoint and Cisco ASA, to protect network integrity.• Evaluate and enhance cloud-based security frameworks to ensure the secure deployment and operation of services.• Conduct regular security audits and vulnerability assessments to identify and mitigate risks.• Configure, monitor, and troubleshoot Cisco technologies to optimize system performance and security.• Develop and execute cybersecurity strategies to address potential threats and ensure compliance with industry standards.• Collaborate with cross-functional teams to implement configuration management processes that streamline security operations.• Perform AB testing to analyze the effectiveness of security measures and recommend improvements.• Manage AWS technologies to strengthen cloud security and scalability.• Provide expertise in cyber threat analysis and response to safeguard sensitive data.• Document and maintain security protocols, procedures, and configurations for future reference.
2026-04-08T00:00:00Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
onsite
Temporary to Hire
19.7885 - 22.913 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a team in California in a contract capacity with the potential for a permanent role. This role focuses on delivering day-to-day technical assistance for end users, supporting core Microsoft workplace tools, and ensuring issues are resolved efficiently. The ideal candidate is customer-focused, organized, and comfortable handling a mix of desktop support, account administration, and ticket-based service requests. Responsibilities: • Deliver front-line technical support for Microsoft 365 applications, including user access assistance, password support, and routine workstation issue resolution. • Troubleshoot remote access and desktop support concerns, identifying when matters should be advanced to senior-level technical resources. • Maintain accurate service records and monitor issue progress through ConnectWise ticketing workflows. • Perform user administration tasks within Active Directory and assist with identity-related setup activities. • Partner with external service providers and vendors to help resolve technology issues in a timely manner. • Create and maintain documentation for support procedures and user-facing processes across Microsoft Teams, SharePoint, and OneDrive. • Support Windows-based desktop environments by diagnosing common hardware and software problems and guiding users toward resolution.
2026-05-06T00:00:00Z

IT Engineer

Santa Fe Springs, CA
onsite
Temporary to Hire
57 - 66 USD / Hourly
We are looking for an IT Engineer to support and evaluate the technology environment in California. This contract-to-permanent opportunity is ideal for a hands-on, detail-oriented individual who can investigate current systems, identify improvement areas, and help strengthen day-to-day infrastructure performance. The role combines desktop support, technical assessment, and practical problem-solving across user systems, directories, and network-connected assets. Responsibilities: • Review the existing IT environment to identify operational gaps, technical risks, and opportunities for improvement. • Perform asset tracking and verification activities to help maintain accurate inventory records for hardware and related equipment. • Conduct testing across workstations, systems, and network components to confirm functionality and uncover issues affecting performance. • Provide desktop and help desk support by resolving user-reported incidents, troubleshooting Windows-based devices, and managing service requests. • Administer and support Active Directory and Azure Active Directory user access, account maintenance, and related system tasks. • Document findings and develop practical remediation recommendations to improve system stability, support processes, and overall IT operations. • Assist with network-related troubleshooting by evaluating connectivity issues and reviewing topology information to support efficient resolution. • Contribute to technical planning efforts related to transitioning away from the current organizational structure or environment as needed.
2026-04-30T00:00:00Z

IT Consultant

Irvine, CA
onsite
Temporary / Contract
37.33 - 37.33 USD / Hourly
We are hiring for an IT Consultant to own high‑visibility Infrastructure and End User Computing (EUC) escalations and serve as the primary liaison between delivery partners, executives, and business stakeholders. This role provides decision‑ready clarity to leadership, enforces vendor accountability, and ensures risks are clearly understood and actively managed. This is not a hands‑on delivery role, but a strategic leadership and escalation ownership position. Key Responsibilities:· Own and manage high‑impact, executive‑visible escalations across Infrastructure and EUC domains.· Hold strategic vendors, including Capgemini, accountable for delivery outcomes, commitments, and risk mitigation actions.· Act as the primary onshore liaison for executives and business leaders, ensuring clear alignment and communication.· Translate complex technical issues into business impact, risk posture, and actionable decision options.· Deliver concise, leadership‑ready escalation updates, recommendations, and executive communication.· Executive engagement and leadership‑level communications.· Direct ownership of critical delivery risks and escalations.
2026-04-17T00:00:00Z

Business Analyst

Torrance, CA
onsite
Temporary / Contract
55 - 61 USD / Hourly
We are looking for an experienced Business Analyst to support business initiatives in Southern California. This Long-term Contract position will focus on partnering with stakeholders to define business needs, evaluate operational opportunities, and shape practical technology-driven solutions. The role requires strong analytical judgment, clear communication, and the ability to manage complex requirements across multiple workstreams in an onsite environment four days per week. Responsibilities:• Partner with business stakeholders to elicit, clarify, and confirm complex requirements while identifying dependencies, risks, and open issues.• Examine current operational processes to uncover improvement opportunities and recommend efficient solutions that support automation and business performance.• Create and maintain process documentation, workflow materials, and functional artifacts that support business process design and refinement.• Convert business objectives into detailed functional specifications and oversee updates as scope, priorities, or requirements evolve.• Lead discussions across business units to build alignment, encourage informed decision-making, and secure support for proposed solutions.• Develop detailed business cases that assess value, impact, and feasibility for proposed initiatives and enhancements.• Contribute to multiple project efforts simultaneously, serving as a team member or taking ownership of leadership responsibilities when needed.• Perform impact assessments and support end-to-end functional quality validation to help ensure solutions meet business expectations and compliance needs.• Support planning-related project work by coordinating analysis activities, documenting findings, and helping drive execution for assigned initiatives.
2026-05-06T00:00:00Z

Helpdesk Analyst

Chatsworth, CA
onsite
Temporary / Contract
26 - 28 USD / Hourly
*Email valerie.montoya@rht(.com) for consideration* Robert Half is seeking a Tier 1 Help Desk Support Technician for a 1 year contract to provide day-to-day end-user and desktop support. This role is designed to supplement the existing IT support team, allowing senior technicians to focus on large-scale PC replacement and deployment initiatives.
2026-04-17T00:00:00Z

Accounting Analyst

El Segundo, CA
onsite
Temporary to Hire
27.7115 - 32.087 USD / Hourly
We are looking for a detail-oriented Accounting Analyst to join our team in El Segundo, California. This is a Contract to permanent position, offering an excellent opportunity to contribute to key financial processes and grow within the organization. The ideal candidate will bring a strong background in accounting, financial reporting, and advanced Excel skills, with the ability to work independently and meet recurring deadlines. Responsibilities:• Conduct thorough billing audits for airline clients to ensure compliance and accuracy.• Generate daily overtime reports and prepare weekly financial summaries to support operational insights.• Perform receipt reconciliations and manage monthly accruals with precision.• Assist with profit and loss reporting, including minimal journal entries.• Develop and maintain financial reporting processes using internal systems.• Manufacturing experience and/or Food Processing industry a plus• Utilize advanced Excel functions to create detailed reports, perform analyses, and execute reconciliation tasks.• Work extensively within the company’s proprietary financial systems to support accounting operations. Strategic Support: Provide financial insights to support leadership in cost management, growth initiatives, and strategic decision-making.Business Partnering: Collaborate with cross-functional teams to gather insights and provide financial guidance across billing, purchasing, inventory, and operations.Budgeting & Planning: Support the annual budgeting process, long-range planning, and rolling forecasts to establish financial targets and resource allocation.Forecasting: Develop financial projections based on historical data, trends, and key business assumptions.Financial Modeling: Build, maintain, and enhance financial models to support forecasting, planning, and business decision-making.Performance Analysis: Evaluate financial performance by comparing actual results to budgets, forecasts, and prior periods, identifying key variances and trends.Reporting: Prepare financial reports, dashboards, and presentations for management reviews, performance tracking, and strategic decision-making.Ad-Hoc Analysis: Conduct special analyses to support urgent business needs and inform critical decisions.Data Quality & Process Improvement: Ensure accuracy and integrity of financial data while identifying opportunities to streamline and improve financial processes.
2026-05-01T00:00:00Z

Workday Analyst

Bell Gardens, CA
remote
Temporary to Hire
40 - 48 USD / Hourly
Position Overview We are seeking a skilled and detail-oriented professional to support a Human Capital Management (HCM) implementation project within Workday. This individual will play a key role in supporting system testing, end-user training, process validation, and overall implementation readiness during a critical transition period. This is a temporary remote contract opportunity anticipated to last approximately 1–3 months. The ideal candidate will be able to step into a fast-paced environment quickly and provide hands-on support throughout implementation and go-live activities. Location Fully Remote Employment Type Contract / TemporaryEstimated Duration: 1–3 Months Key ResponsibilitiesSupport User Acceptance Testing (UAT) efforts for Workday HCM modules and workflowsExecute and document test scripts, validate system functionality, and identify process gaps or issuesCoordinate with HR, payroll, operations, and implementation stakeholders to support testing activitiesAssist in tracking defects, documenting resolutions, and ensuring timely follow-up on open itemsDevelop and maintain training materials, job aids, SOPs, and process documentationConduct virtual end-user training sessions and provide post-training support as neededSupport change management and employee adoption initiatives during implementation and go-live phasesValidate employee data and workflow accuracy within the systemAssist with process mapping and workflow review to ensure operational alignmentProvide general implementation support during system rollout and stabilization
2026-05-06T00:00:00Z

Business Systems Analyst, D365 F&O

Woodland Hills, CA
onsite
Permanent / Full Time
130000 - 140000 USD / Yearly
We are looking for an experienced Business Systems Analyst to join our team in Woodland Hills, California. In this role, you will support and enhance Microsoft Dynamics 365 Finance and Operations (D365 F&O) solutions, working closely with business stakeholders to identify and implement effective system improvements. The ideal candidate will bring strong expertise in financial management modules and thrive in a collaborative, fast-paced environment. Responsibilities: • Analyze and assess business requirements to determine feasibility and recommend optimal solutions within the D365 F&O platform. • Provide ongoing support and troubleshooting for the D365 F&O system, addressing issues raised by business teams. • Collaborate with stakeholders to gather, document, and refine business requirements for system enhancements. • Design, develop, and test solutions within the Microsoft Dynamics 365 platform to meet organizational needs. • Support monthly and quarterly system upgrades, ensuring smooth implementation and minimal disruption. • Create and maintain documentation for system design, project specifications, and training materials. • Partner with technical teams to develop and integrate solutions that align with business processes. • Research and document transaction flows to enhance understanding and improve system processes. • Identify opportunities for process improvement and implement best practices to optimize workflows. • Manage time effectively, prioritize tasks, and communicate progress to stakeholders.
2026-04-03T00:00:00Z

Technical Business Analyst, Adobe Target

Woodland Hills, CA
onsite
Permanent / Full Time
140000 - 160000 USD / Yearly
We are looking for an experienced Technical Business Analyst with expertise in Adobe Target to join our team in Los Angeles, California. In this role, you will focus on executing and optimizing website A/B tests, managing guest experiences, and contributing to technical implementations. This position requires a hands-on approach and a deep understanding of personalization and web analytics. Responsibilities:• Execute and manage daily website A/B testing initiatives utilizing Adobe Target.• Collaborate with UX, engineering, and marketing to implement and optimize guest experiences.• Develop and maintain profile scripts and customer attributes within Adobe Target.• Debug and troubleshoot issues using WebSDK, APIs, and data layers.• Monitor and analyze web analytics to refine audience targeting and personalization strategies.• Ensure seamless integration of Adobe Target with other digital platforms and workflows.• Conduct testing and optimization to enhance user experiences.• Communicate effectively with stakeholders to provide technical insights and progress updates.• Stay updated on advancements in Adobe Experience Platform and related technologies.• Provide technical support and guidance for end-to-end implementation processes.
2026-04-03T00:00:00Z

Business Analyst V

Los Angeles, CA
onsite
Temporary / Contract
110 - 118 USD / Hourly
We are looking for an experienced Business Analyst V to support cross-functional business initiatives in Los Angeles, California. This Long-term Contract position focuses on improving operational performance, strengthening documentation standards, and partnering with stakeholders to translate business needs into practical solutions in a capital markets environment. The ideal candidate brings strong analytical thinking, clear communication, and the ability to coordinate projects, training efforts, and process improvements across multiple teams. Responsibilities:• Analyze business processes and operational workflows to identify gaps, improve efficiency, and recommend practical solutions aligned with organizational goals.• Partner with internal teams and stakeholders to gather requirements, clarify expectations, and serve as a key point of coordination across business functions.• Create and maintain clear business documentation, including procedures, reports, process maps, and project updates for leadership and team use.• Use Microsoft Excel, Word, PowerPoint, and Outlook to prepare analyses, presentations, status communications, and supporting materials for ongoing initiatives.• Support project management activities by tracking progress, organizing deliverables, escalating concerns, and helping teams stay aligned on timelines.• Conduct research and evaluate data trends to inform business decisions, operational planning, and recommendations for best practices.• Assist with training efforts by preparing instructional materials, guiding users on updated procedures, and promoting consistent adoption of new methods.• Monitor quality and issue resolution activities to help ensure services, processes, and outputs meet established standards.• Collaborate with finance, marketing, customer service, and operations teams to address business needs and improve cross-functional execution.
2026-04-30T00:00:00Z

Sr Business Analyst

Brentwood, CA
onsite
Temporary / Contract
44.3365 - 51.337 USD / Hourly
We are looking for a senior-level Business Analyst to support complex identity and access management initiatives in California. This Long-term Contract position is ideal for a detail-oriented individual who can translate business needs into scalable solutions within highly regulated environments while partnering with technical and operational teams. The role focuses on strengthening governance, privileged access controls, and business process alignment across enterprise programs. Responsibilities: • Partner with business stakeholders, security teams, and technical leads to define requirements for identity and access management programs and related enterprise initiatives. • Analyze current workflows, controls, and access processes to identify gaps, document risks, and recommend practical improvements that support compliance and operational efficiency. • Facilitate discovery sessions, interviews, and workshops to gather detailed business needs and convert them into clear functional documentation, user stories, and process maps. • Support Agile delivery by maintaining requirements artifacts, refining backlog items, and collaborating with cross-functional teams throughout planning, testing, and implementation phases. • Evaluate privileged access and identity governance processes to help shape least-privilege access models and strengthen oversight of sensitive accounts. • Review business and technical documentation to confirm alignment between proposed solutions, policy expectations, and end-user requirements. • Assist with enterprise-scale digital transformation efforts by coordinating analysis activities, tracking dependencies, and ensuring business objectives remain clearly defined. • Work closely with service and support teams, including customer-facing operations, to assess process impacts and improve user experience related to access requests and issue resolution.
2026-05-06T00:00:00Z