We are looking for a skilled Content Systems Manager to join our team in Woodland Hills, California. This long-term contract position requires a proactive, detail-oriented individual who can oversee the development, implementation, and maintenance of content models, data schemas, and taxonomy structures. You will collaborate extensively with internal teams and external vendors to ensure the seamless integration and consumption of content within our systems.<br><br>Responsibilities:<br>• Manage and prioritize user stories and backlog capacity to ensure timely delivery of high-priority features while reducing technical and content-related debt.<br>• Translate business stakeholder needs into actionable acceptance criteria that align with enterprise branding and technology standards.<br>• Assist in overseeing enterprise-wide content architecture and automation projects while developing a comprehensive understanding of the content lifecycle.<br>• Coordinate and oversee successful data imports, content audits, and manual content entry tasks, providing direct assistance when needed.<br>• Collaborate with technical editors and managers to maintain data hygiene and ensure content accuracy.<br>• Troubleshoot basic issues for business users and escalate unresolved matters to appropriate technical teams.<br>• Build rapport and foster cross-functional collaboration to streamline processes and achieve team goals.<br>• Ensure adherence to workplace policies, meeting preparation, and timely responsiveness to supervisor and staff requests.<br>• Document workflows and technical specifications, including annotated wireframes and diagrams, for diverse audiences.
<p>We are looking for a Collections Specialist to join a growing organization in California and support the accounts receivable function with a strong focus on collections. This contract-to-permanent opportunity is well suited for someone who communicates confidently, works with precision, and takes initiative in managing outstanding balances. The ideal candidate will help strengthen cash flow by partnering with internal teams and customers to address billing concerns and secure timely payments.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of customer accounts by contacting clients regarding overdue balances and driving timely payment resolution.</p><p>• Investigate payment gaps, disputed charges, and invoice variances while coordinating with billing and service teams to reach accurate outcomes.</p><p>• Keep thorough documentation of collection outreach, customer responses, and promised payment dates within company records.</p><p>• Review aging data regularly and share clear updates on delinquent accounts, collection progress, and risk areas with leadership.</p><p>• Follow up consistently on unpaid invoices to improve receivable performance and reduce the length of time balances remain outstanding.</p><p>• Provide support with applying incoming payments and reconciling account activity when additional assistance is needed.</p><p>• Contribute to month-end activities by reporting on overdue accounts and anticipated collections.</p><p>• Maintain a precise, solutions-oriented approach in all customer interactions to preserve strong business relationships while securing payment.</p>
<p><strong>Accounts Receivable | Collections Specialist</strong></p><p>The Accounts Receivable Collections Specialist is responsible for collecting outstanding accounts receivable balances from the existing client base and managing all aspects of collections. This role provides customer service by resolving billing issues and working to reduce accounts receivable delinquency.</p><p><strong>Responsibilities:</strong></p><ul><li>Maintain assigned accounts and collaborate with collections team members in a team-oriented environment.</li><li>Conduct daily client outreach via phone and email, ensuring an organized schedule of assigned accounts.</li><li>Process and apply payments, perform reconciliations of customer accounts, and complete necessary research.</li><li>Analyze various account types and contracts to develop a thorough understanding of invoicing practices.</li><li>Prepare and present reports for monthly internal meetings as needed.</li><li>Communicate clearly and follow up promptly with internal teams regarding account adjustments, terminations, and disputes in line with company procedures.</li><li>Collaborate with leadership on accounts requiring escalation beyond the accounts receivable team’s typical efforts.</li><li>Perform additional tasks and duties as needed to support the accounts receivable department.</li></ul><p><strong>Requirements:</strong></p><ul><li>Bachelor’s degree in Accounting or a related business field preferred.</li><li>High-volume collections experience required; accounts receivable experience</li><li>Experience with Salesforce and NetSuite is preferred but not required.</li><li>Proficiency with Microsoft Office Suite, especially Excel and Word.</li><li>Excellent oral and written communication skills.</li><li>Strong reading comprehension skills.</li><li>Professional phone demeanor and a customer-focused approach.</li><li>High attention to detail, with strong organization and time management abilities.</li><li>Proactive, self-motivated, and detail-oriented team player.</li></ul><p><br></p>