<p><strong>Job Title:</strong> Senior CRM Business Analyst</p><p><strong>Location:</strong> Hybrid (3 days onsite in Woodland Hills, CA)</p><p><strong>Salary Range:</strong> $120K – $140K + Comprehensive Benefits</p><p><br></p><p><strong>Position Overview:</strong></p><p>We are seeking an experienced <strong>Senior CRM Business Analyst</strong> to join our Business Solutions team. This role will focus on leveraging <strong>Microsoft Dynamics 365 CRM</strong> to deliver impactful, scalable solutions that optimize both user experience and business value. You will work closely with cross-functional teams across Sales, Marketing, Operations, and other departments to define requirements, design customized solutions, and manage the development lifecycle.</p><p>We are looking for someone who is a <strong>strategic problem-solver with hands-on technical expertise</strong>. This is a hybrid position that blends business analysis responsibilities with technical configuration and administration to ensure solutions are both efficient and user-centered.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, configure, and optimize <strong>Microsoft Dynamics 365 CRM</strong> solutions tailored to business goals.</li><li>Collaborate with cross-departmental stakeholders to translate business needs into clear technical requirements and acceptance criteria.</li><li>Write and manage detailed business and functional specifications to guide development and testing teams.</li><li>Configure Dynamics 365 CRM components, including workflows, entities, forms, dashboards, and business rules.</li><li>Utilize <strong>SQL</strong> and tools like <strong>Power BI</strong> for advanced data analysis and performance reporting.</li><li>Act as the primary liaison between stakeholders and technical teams to ensure seamless communication and delivery.</li><li>Support Agile project lifecycles, including requirements gathering, testing, and solution implementation.</li><li>Lead workshops, provide project updates, and ensure smooth knowledge transfer across teams.</li><li>Mentor junior analysts and facilitate knowledge sharing within the team.</li></ul><p><br></p>
<p>Robert Half Technology is partnering with a leading engineering team in Irvine to hire a Testing Specialist. This role is ideal for technically driven professionals with hands-on experience in fiber optics who want to contribute to advanced distributed sensing technologies. You’ll be a key part of a team developing next-generation systems used across utilities, telecom, and infrastructure.</p><p>Responsibilities:</p><ul><li>Set up and execute lab and field experiments involving BOTDR and DAS systems.</li><li>Operate and maintain optical interrogators, test spans, and environmental test equipment.</li><li>Perform fiber optic splicing, termination, installation, and troubleshooting.</li><li>Collect, organize, and document test data in line with engineering protocols.</li><li>Assist with test reports, validation summaries, and technical documentation.</li><li>Support installation and commissioning of distributed sensing systems in the field.</li><li>Ensure proper equipment maintenance, lab organization, and adherence to safety standards.</li><li>Collaborate with engineering and field teams to improve test coverage and repeatability.</li></ul><p><br></p>
We are looking for a skilled PC Technician to join our team in Beverly Hills, California. In this long-term contract role, you will play a key part in maintaining and supporting computer hardware systems while ensuring seamless operations for end users. This position offers an excellent opportunity to work with advanced technologies and gain experience with leading hardware platforms.<br><br>Responsibilities:<br>• Perform installation, configuration, and maintenance of computer hardware, including desktops, laptops, and associated peripherals.<br>• Troubleshoot and resolve technical issues related to cable installations and network connectivity.<br>• Support and maintain devices from Dell Technologies and Apple, ensuring optimal performance.<br>• Diagnose hardware problems and provide timely solutions to minimize downtime.<br>• Collaborate with team members to implement upgrades and enhancements to existing systems.<br>• Document technical processes and maintain accurate records of hardware inventory.<br>• Provide user support and training for hardware-related queries.<br>• Ensure compliance with organizational standards for hardware setup and maintenance.<br>• Test and validate hardware installations to confirm proper functionality.
We are looking for an experienced HRIS Analyst to join our team in Los Angeles, California. This role involves configuring, maintaining, and supporting HR and time management systems, ensuring seamless integration and functionality. The ideal candidate will collaborate closely with business owners and technical teams to deliver innovative solutions that meet organizational needs.<br><br>Responsibilities:<br>• Partner with business owners and technical teams to gather requirements and create detailed functional documentation.<br>• Conduct gap analyses to identify system needs and provide recommendations for solutions.<br>• Configure, troubleshoot, and maintain HR and workforce management systems, including integrations and customizations.<br>• Provide production support for HR and time management applications, ensuring timely and high-quality responses to customer requests.<br>• Develop and implement functional designs, configurations, and support for HRIS applications with a primary focus on HR and time attendance systems.<br>• Evaluate the application needs of various departments and recommend suitable system solutions.<br>• Design, test, and enhance internal application systems, databases, and operational environments.<br>• Create and configure dashboards and reports using business intelligence tools such as Power BI.<br>• Prepare test data, review code, test applications, and oversee the implementation of system builds.
<p>Overview</p><p>We are seeking a Financial Systems Analyst with a strong focus on <strong>Kinetic ERP</strong> to support, maintain, and enhance financial systems. This role plays a critical part in managing financial operations, including month-end AP close, AP reconciliation, and financial reporting, while ensuring system stability and efficiency. The analyst will also provide support for billing systems (Zuora, A2Z, TMM) and collaborate with finance teams to optimize workflows and automation.</p><p><br></p>
We are looking for a highly skilled Senior Financial Analyst to join our team in Newport Beach, California. In this role, you will provide critical support for business applications, ensuring efficient troubleshooting, training, and documentation processes. The ideal candidate will have a proven ability to work independently, prioritize tasks, and resolve complex issues while collaborating with cross-functional teams.<br><br>Responsibilities:<br>• Troubleshoot and resolve issues related to business applications, ensuring minimal disruption to operations.<br>• Provide guidance and training to end-users on system usage and best practices.<br>• Develop and maintain comprehensive documentation for business applications and processes.<br>• Act as the primary functional owner for designated applications or modules, overseeing their efficient operation.<br>• Investigate and address user requests with a focus on timely resolution and escalation when necessary.<br>• Collaborate with teams to meet service level agreements and enhance system performance.<br>• Lead projects aimed at resolving complex technical challenges and implementing system improvements.<br>• Expand responsibilities to include additional functional areas and applications as expertise grows.<br>• Analyze data to support financial decision-making and improve operational efficiency.<br>• Ensure compliance with financial regulations and standards through auditing and reporting.
<p> Job Description: </p><p>We are seeking a highly skilled highly motivated team-oriented and customer-focused Senior Business Analyst to join our team for a large-scale enterprise-wide modernization project. The successful candidate will play a critical role in analyzing business processes identifying requirements and ensuring the successful integration of a new SaaS-based system with various other systems and applications. </p><p><br></p><p>This is a long-term contract opportunity based in Southern California and will be onsite 4 days per week.</p><p><br></p><p> Daily Tasks Performed: </p><p> Key Responsibilities: </p><p> - Collaborate with cross-functional teams and vendors to gather and document business requirements. </p><p> - Analyze and map current business processes and workflows. </p><p> - Develop detailed business and functional requirements documents. </p><p> - Facilitate workshops and meetings to elicit requirements and validate solutions. </p><p> - Work closely with all teams e.g. Business IT vendors infrastructure and reporting and analytics teams to ensure technical solutions align with business needs. </p><p> - Assist in the development of test plans and participate in testing activities. </p><p> - Provide ongoing support and training to business users. </p><p> - Ensure compliance with industry standards and best practices. </p><p> - Help with prioritizing requirements to determine the scope of the project. </p><p> - Help with refining and solidifying the business case. </p><p> - Help with assessing risks and solidifying business benefits. </p><p><br></p><p><br></p><p><br></p>
<p>We are looking for an experienced Technical Business Analyst to join our team in Southern California. This is a long-term contract position, offering an excellent opportunity to contribute to innovative projects and collaborate with a dynamic team. This role will be expected to be onsite 4 days per week.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and document business requirements to support project objectives and deliverables.</p><p>• Collaborate with project managers and team leads to ensure timely completion of assigned tasks.</p><p>• Perform detailed analysis, design, testing, and implementation of system enhancements and large-scale projects.</p><p>• Develop architectural solutions tailored to application needs and business goals.</p><p>• Conduct unit testing, integration testing, system testing, and user acceptance testing to ensure high-quality deliverables.</p><p>• Prepare and maintain comprehensive project documentation, including implementation and warranty details.</p><p>• Provide regular status updates to project managers and team leads to ensure transparency and alignment.</p><p>• Work on <strong>AS400</strong> technologies, including programming, file/database configuration, and system integrations.</p><p>• Support retail ordering and warehouse functions, focusing on the specific needs of the automotive spare parts business.</p><p>• Travel as required to fulfill project demands and ensure successful implementation.</p>
<p>We are looking for a talented Report Analyst to join our team in Anaheim, California OR New York City. In this long-term contract position, you will play a vital role in analyzing and interpreting data to drive informed business decisions. This opportunity is ideal for professionals with strong expertise in data reporting, Jira, and capacity planning who thrive in an Agile environment.</p><p><br></p><p>Locations;</p><p>New York City (Onsite Tues–Thurs)</p><p>Los Angeles (Onsite 3 days/week)</p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Design and implement advanced queries to extract and analyze Jira data for tracking team performance metrics, such as sprint velocity and throughput.</p><p>• Develop and maintain customized dashboards in Jira to support resource planning, forecasting, and operational efficiency.</p><p>• Collaborate with stakeholders to gather reporting requirements and deliver visual, actionable insights.</p><p>• Integrate Jira and other business data sources into centralized reporting systems by working closely with data engineering teams.</p><p>• Build scalable data models and automate workflows to streamline updates and reduce manual effort.</p><p>• Conduct in-depth analysis of large datasets to uncover trends and opportunities for process improvement.</p><p>• Present complex data findings in clear, understandable formats tailored to technical and non-technical audiences.</p><p>• Provide training and support to users on interpreting dashboards and leveraging Jira data effectively.</p><p>• Monitor the performance of dashboards and optimize queries to enhance efficiency as data scales.</p><p>• Partner with stakeholders to troubleshoot issues and ensure accurate interpretation of reports</p>
We are looking for a skilled Financial Analyst to join our team in Gardena, California, within the aerospace industry. In this role, you will specialize in pricing analysis, leveraging your expertise to develop strategic cost models and ensure competitive market positioning. This is an exciting opportunity to collaborate across departments and contribute to critical business decisions.<br><br>Responsibilities:<br>• Collaborate with Account Managers to provide essential pricing support and ensure customer satisfaction.<br>• Develop strategic pricing models for major proposals using internal cost data and market trends.<br>• Analyze data to address complex cost and pricing challenges, ensuring accurate recommendations.<br>• Review technical specifications, including component drawings and bills of materials, to calculate current costs.<br>• Align pricing strategies with market conditions while meeting margin objectives.<br>• Build and maintain strong relationships with Engineering, Purchasing, and Manufacturing teams to enhance collaboration.<br>• Coordinate with Engineering to ensure customer requirements align with product designs and technical standards.<br>• Validate cost data with Purchasing and Engineering teams to ensure accuracy for pricing calculations.<br>• Process and review customer Requests for Quote (RFQs) to deliver timely and precise proposals.<br>• Present daily quote metrics to sales team management and recommend improvements based on data analysis.
Qualifications:<br>• 5+ years of hands-on IT management or support experience, preferably in a legal or professional services environment<br>• Strong proficiency with MacOS, Outlook, and Microsoft 365<br>• Experience with Filevine or similar legal case management/intake software<br>• Knowledge of conference room AV technologies (Zoom Rooms, webcams, display systems, audio solutions)<br>• Experience deploying or managing automation tools and AI platforms<br>• Solid understanding of database management and data integrity best practices<br>• Excellent troubleshooting skills and a proactive, solutions-oriented mindset<br>• Ability to manage multiple priorities and work effectively with non-technical staff<br>• Strong communication and interpersonal skills
<p>We are looking for a skilled IT Business Analyst to join our team in Southern California. This is a long-term contract position offering an opportunity to work on enterprise-wide digital transformation projects with a diverse group of stakeholders. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to manage complex business requirements in both Agile and Waterfall delivery models.</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive system analyses for assigned projects, including enhancements to new or existing systems, following Agile and Waterfall methodologies.</p><p>• Facilitate workshops and sessions such as data analysis, business process reviews, and workflow creation to drive project success.</p><p>• Gather, refine, and validate intricate business requirements, transforming them into a clear and prioritized backlog.</p><p>• Coordinate and lead meetings with multiple stakeholders, ensuring effective communication and distributing detailed meeting minutes.</p><p>• Provide production system support as needed, troubleshooting issues and maintaining operational efficiency.</p><p>• Design and execute test cases, including white-box and black-box testing, for systems involving complex batch and online processing.</p><p>• Prepare and deliver presentations and communication materials tailored to various stakeholder groups, including business teams.</p><p>• Occasionally manage project plans, oversee staff tasks, and report progress to ensure alignment with organizational goals.</p><p>• Collaborate with cross-functional teams to ensure smooth integration of consumer-facing websites and digital platforms.</p><p>• Innovate and multitask effectively with minimal supervision to deliver high-quality results.</p>
We are looking for an experienced IT Operations Manager to join our team on a contract basis in Los Angeles, California. In this role, you will play a pivotal part in optimizing business and IT operations within the real estate and investment management industry. This position provides an exciting opportunity to collaborate with cross-functional teams, implement strategic initiatives, and drive process improvements across the organization.<br><br>Responsibilities:<br>• Lead and support business and IT operations projects, including user access reviews, phishing campaigns, and business continuity planning.<br>• Oversee the implementation and management of a Third-Party Risk Management platform to ensure operational efficiency and compliance.<br>• Utilize advanced analytical tools, such as Excel and interactive dashboards, to develop data-driven strategies and insights.<br>• Collaborate with senior stakeholders and cross-functional teams to align operational initiatives with overall business goals.<br>• Create and deliver well-structured presentations, documentation, and reports using the Microsoft Office Suite.<br>• Maintain a strong understanding of IT terminology, processes, and technologies to provide effective guidance and oversight.<br>• Assist in identifying and improving operational processes to enhance organizational performance.<br>• Support risk management efforts, including business continuity and incident response programs.<br>• Perform additional administrative and operational tasks as required.
We are looking for an experienced IT Director to oversee financial systems and drive technology strategies that align with organizational goals. Based in San Juan Capistrano, California, this role is pivotal in managing critical systems, leading teams, and ensuring seamless integration across platforms. The ideal candidate will possess strong leadership skills and a deep understanding of financial processes and technology.<br><br>Responsibilities:<br>• Develop and implement a strategic roadmap for financial systems that supports organizational objectives.<br>• Act as the primary liaison between Finance, IT, and external vendors to ensure alignment and effective execution of financial systems strategies.<br>• Manage the administration, configuration, and performance of financial systems such as Oracle Hyperion, Epicor ERP, Zuora, and industry-specific billing platforms.<br>• Lead efforts to design and implement integrations across financial systems using APIs and middleware solutions.<br>• Establish and enforce best practices for data governance, security, and compliance with regulatory standards.<br>• Collaborate with internal audit, finance, and accounting teams to ensure accurate reporting and smooth financial close cycles.<br>• Supervise a team of systems analysts, developers, and external consultants to achieve project and operational goals.<br>• Manage vendor relationships, negotiate contracts, and oversee service level agreements (SLAs).<br>• Identify opportunities for system enhancements, automation, and cost-saving measures.<br>• Stay updated on emerging technologies and trends in financial systems and SaaS platforms.
