<p><strong>Help Desk Analyst - Evening and Weekend Shift</strong></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM or 9 AM–6 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Evening & Weekend Shift:</strong></p><ul><li><strong>Week 1:</strong> Tuesday-Thursday, 3 PM–12 AM; Friday-Saturday, 5 PM–12 AM </li><li><strong>Week 2:</strong> Wednesday-Saturday, 3 PM–12 AM </li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p><br></p>
We are looking for an experienced Help Desk Analyst II to join our team on a contract basis in Rancho Dominguez, California. In this role, you will provide technical support to end-users, troubleshoot a variety of hardware and software issues, and ensure smooth operations across IT systems. This is an excellent opportunity to apply your problem-solving skills and technical expertise in a dynamic environment.<br><br>Responsibilities:<br>• Respond promptly to service desk tickets and provide effective resolutions to technical issues.<br>• Troubleshoot and resolve hardware and software problems on devices running Microsoft Windows.<br>• Manage user accounts and permissions using Active Directory, ensuring secure access.<br>• Provide guidance and support for Windows 10-related queries and issues.<br>• Collaborate with team members to identify and implement process improvements within IT support.<br>• Deliver clear and precise communication to users regarding issue resolution and technical guidance.<br>• Maintain accurate documentation of technical issues and their resolutions.<br>• Monitor system performance and escalate complex issues to the appropriate teams.<br>• Ensure adherence to IT policies and procedures while addressing user concerns.
<p><strong><u>Business Analyst, Dynamics 365 CRM</u></strong></p><p><strong>Location:</strong> Hybrid (3 days onsite in Woodland Hills, CA)</p><p><strong>Salary Range:</strong> $120K – $160K + Comprehensive Benefits</p><p><br></p><p><strong>Position Overview:</strong></p><p>We are seeking an experienced <strong>Senior CRM Business Analyst</strong> to join our Business Solutions team. This role will focus on leveraging <strong>Microsoft Dynamics 365 CRM</strong> to deliver impactful, scalable solutions that optimize both user experience and business value. You will work closely with cross-functional teams across Sales, Marketing, Operations, and other departments to define requirements, design customized solutions, and manage the development lifecycle.</p><p>We are looking for someone who is a <strong>strategic problem-solver with hands-on technical expertise</strong>. This is a hybrid position that blends business analysis responsibilities with technical configuration and administration to ensure solutions are both efficient and user-centered.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, configure, and optimize <strong>Microsoft Dynamics 365 CRM</strong> solutions tailored to business goals.</li><li>Collaborate with cross-departmental stakeholders to translate business needs into clear technical requirements and acceptance criteria.</li><li>Write and manage detailed business and functional specifications to guide development and testing teams.</li><li>Configure Dynamics 365 CRM components, including workflows, entities, forms, dashboards, and business rules.</li><li>Utilize <strong>SQL</strong> and tools like <strong>Power BI</strong> for advanced data analysis and performance reporting.</li><li>Act as the primary liaison between stakeholders and technical teams to ensure seamless communication and delivery.</li><li>Support Agile project lifecycles, including requirements gathering, testing, and solution implementation.</li><li>Lead workshops, provide project updates, and ensure smooth knowledge transfer across teams.</li><li>Mentor junior analysts and facilitate knowledge sharing within the team.</li></ul>
<p>Robert Half is currently seeking a Service Desk Engineer for a client located in Burbank, CA. Service Desk Engineer will be responsible for assisting end users that are remote with support via phone, email, etc.</p><p><br></p><p><strong>Must Haves:</strong></p><ul><li>VP Level support</li><li>Strong in JAMF/ MDM platform management</li><li>ITAM Maintenance</li><li>Window 11 migrations</li><li>MFA Set up</li><li>Imaging</li><li>iOS and Android </li></ul><p><br></p><p><br></p>
We are looking for a highly skilled Sr. Tech Support specialist to join our team in Hawthorne, California. This long-term contract role requires a detail-oriented and experienced individual to provide advanced technical support and ensure seamless IT operations in a hybrid cloud environment. The position involves onsite support, addressing complex technical issues, and maintaining user satisfaction through excellent communication and problem-solving skills.<br><br>Responsibilities:<br>• Deliver onsite technical support five days a week, providing coverage for 8-hour shifts.<br>• Troubleshoot and resolve complex Tier 3 technical issues, primarily on PCs, with some Mac support, including connectivity to cloud services and Microsoft tenants.<br>• Manage and maintain security policies and device configuration using Intune.<br>• Oversee user onboarding and offboarding processes through EntraID.<br>• Provide expertise in Microsoft technologies, such as Office 365, SharePoint, Exchange, and Intune, to support business operations.<br>• Collaborate with team members to ensure optimal functionality of network components, including switches and firewalls, with a preference for experience in Ubiquiti systems.<br>• Apply a solid understanding of networking fundamentals, including subnetting and network architecture, to address connectivity challenges.<br>• Communicate effectively with users and team members, both verbally and in writing, to deliver excellent customer service.<br>• Ensure adherence to best practices and avoid testing in live production environments.<br>• Maintain consistent support throughout the contract period, ensuring continuity and high-quality service delivery.
<p><strong>***For immediate consideration, please message Ali Ferber (Scott) on Linkedin with your updated resume***</strong></p><p><br></p><p>Functional Role: NetSuite Business Systems Analyst (Finance or Operations focused)</p><p>Onsite in Downtown Los Angeles</p><p>Salary: $130,000-155,000 </p><p><br></p><p>We are seeking a <strong>Business Systems Analyst</strong> with strong NetSuite expertise to join our client's growing team. This role will be instrumental in supporting and enhancing their technology landscape within a fast-paced retail environment. You will serve as the bridge between business stakeholders and technical teams, driving implementations and integrations of NetSuite with other systems, while ensuring processes across finance, operations, and logistics are efficient and scalable.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Partner with finance, operations, and logistics teams to analyze business requirements and translate them into system solutions.</li><li>Lead and support NetSuite implementations, configurations, and integrations with third-party systems.</li><li>Drive process improvements and automation to optimize workflows across retail operations.</li><li>Develop and maintain system documentation, workflows, and training materials.</li><li>Collaborate with cross-functional teams to ensure smooth project delivery and post-implementation support.</li><li>Monitor data quality and integrity, ensuring accurate reporting and compliance.</li><li>Serve as a subject matter expert for NetSuite and related business applications.</li></ul><p><br></p>
<p> Job Description: </p><p>We are seeking a highly skilled highly motivated team-oriented and customer-focused Senior Business Analyst to join our team for a large-scale enterprise-wide modernization project. The successful candidate will play a critical role in analyzing business processes identifying requirements and ensuring the successful integration of a new SaaS-based system with various other systems and applications. </p><p><br></p><p>This is a long-term contract opportunity based in Southern California and will be onsite 4 days per week.</p><p><br></p><p> Daily Tasks Performed: </p><p> Key Responsibilities: </p><p> - Collaborate with cross-functional teams and vendors to gather and document business requirements. </p><p> - Analyze and map current business processes and workflows. </p><p> - Develop detailed business and functional requirements documents. </p><p> - Facilitate workshops and meetings to elicit requirements and validate solutions. </p><p> - Work closely with all teams e.g. Business IT vendors infrastructure and reporting and analytics teams to ensure technical solutions align with business needs. </p><p> - Assist in the development of test plans and participate in testing activities. </p><p> - Provide ongoing support and training to business users. </p><p> - Ensure compliance with industry standards and best practices. </p><p> - Help with prioritizing requirements to determine the scope of the project. </p><p> - Help with refining and solidifying the business case. </p><p> - Help with assessing risks and solidifying business benefits. </p><p><br></p><p><br></p><p><br></p>
We are looking for an experienced Business Systems Analyst to join our team in Woodland Hills, California. In this role, you will support and enhance Microsoft Dynamics 365 Finance and Operations (D365 F& O) solutions, working closely with business stakeholders to identify and implement effective system improvements. The ideal candidate will bring strong expertise in financial management modules and thrive in a collaborative, fast-paced environment.<br><br>Responsibilities:<br>• Analyze and assess business requirements to determine feasibility and recommend optimal solutions within the D365 F& O platform.<br>• Provide ongoing support and troubleshooting for the D365 F& O system, addressing issues raised by business teams.<br>• Collaborate with stakeholders to gather, document, and refine business requirements for system enhancements.<br>• Design, develop, and test solutions within the Microsoft Dynamics 365 platform to meet organizational needs.<br>• Support monthly and quarterly system upgrades, ensuring smooth implementation and minimal disruption.<br>• Create and maintain documentation for system design, project specifications, and training materials.<br>• Partner with technical teams to develop and integrate solutions that align with business processes.<br>• Research and document transaction flows to enhance understanding and improve system processes.<br>• Identify opportunities for process improvement and implement best practices to optimize workflows.<br>• Manage time effectively, prioritize tasks, and communicate progress to stakeholders.
<p><strong>***For immediate consideration, please message Ali Ferber (Scott) on LinkedIn with your updated resume***</strong></p><p><br></p><p><strong>Functional Role: </strong>Business Systems Analyst</p><p>Location: Onsite in Downtown Los Angeles</p><p>Salary: $130,000-160,000</p><p><br></p><p> Our client is seeking a <strong>Business Systems Analyst (BSA)</strong> with strong technical expertise in <strong>eCommerce systems and NetSuite ERP</strong> to join their growing team. This individual will play a key role in bridging business needs with technology solutions, focusing on <strong>hands-on system implementations, configurations, and integrations</strong>. The ideal candidate has a background supporting either <strong>financial lines of business</strong> or <strong>operations/logistics</strong>, with the ability to translate requirements into scalable system enhancements that drive efficiency and growth.</p><p><strong>Key Responsibilities</strong></p><ul><li>Partner with business stakeholders to gather, analyze, and document system requirements for eCommerce platforms and NetSuite ERP.</li><li>Lead <strong>hands-on configuration and implementation</strong> of NetSuite modules (Financials, Order-to-Cash, Procure-to-Pay, Inventory, or Logistics).</li><li>Collaborate with development and integration teams to ensure seamless connectivity between ERP, eCommerce, and third-party systems.</li><li>Support end-to-end project lifecycle including design, testing (UAT), deployment, and post-go-live support.</li><li>Develop and maintain system workflows, dashboards, saved searches, and reports to improve operational visibility and decision-making.</li><li>Troubleshoot issues, perform root cause analysis, and provide ongoing system support.</li><li>Identify process improvement opportunities and recommend best practices for scaling business operations.</li></ul><p><br></p><p><br></p><p><br></p>
<p>We are looking for a skilled IT Business Analyst to join our team in Southern California. In this role, you will play a vital part in driving enterprise-wide digital transformation projects. This is a long-term contract position that requires working onsite 4 days per week and offering the opportunity to collaborate on complex business processes and deliver impactful solutions.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed system analysis for assigned projects, including improvements to existing systems and new implementations, following Agile and Waterfall methodologies.</p><p>• Facilitate workshops that focus on data analysis, business process evaluation, and workflow creation.</p><p>• Gather, refine, and validate complex business requirements, building a clear and prioritized backlog.</p><p>• Manage project plans, staff tasks, and provide regular progress reports as needed.</p><p>• Coordinate and lead meetings with multiple stakeholders, ensuring effective communication and distributing meeting minutes.</p><p>• Provide support for production systems, addressing issues and ensuring smooth operation.</p><p>• Develop and execute test cases for both batch and online processing systems.</p><p>• Prepare and deliver presentations and communication materials tailored to diverse stakeholder groups.</p><p>• Analyze business operations to identify opportunities for process automation and improvement.</p><p>• Assist with business process redesign and documentation to support new technologies.</p>
<p>We are looking for an experienced AWS/IDMC Data Engineer to join our team in Southern California. In this long-term contract position, you will play a key role in designing, developing, and optimizing data integration processes. This onsite role offers the opportunity to collaborate with cross-functional teams, ensuring seamless data workflows and high-performing systems. This role will be sitting onsite 4 days per week.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement data integration processes using Informatica Intelligent Cloud Services to meet business requirements.</p><p>• Collaborate with business analysts and data architects to design solutions for data transformation and integration.</p><p>• Create, test, and maintain application interfaces using various connectors, including Salesforce and other technologies.</p><p>• Automate and optimize data validation processes to enhance efficiency and reliability.</p><p>• Monitor and troubleshoot data workflows to ensure consistent system performance.</p><p>• Conduct evaluations of existing data landscapes and recommend architectural improvements.</p><p>• Build and optimize data pipelines into Amazon Redshift, ensuring scalability and performance.</p><p>• Utilize distributed data processing tools such as AWS Glue and Spark to manage large-scale data.</p><p>• Apply advanced data modeling techniques to streamline workflows and enhance system operations.</p><p>• Provide technical support and guidance to ensure compliance with best practices in data engineering.</p>
<p><strong>***Please message / email Valerie Nielsen on LinkedIn (email is on LinkedIn page) for immediate response***</strong></p><p><br></p><p><strong>Director of Technology / Director of Engineering</strong></p><p>📍 Location: Century City, CA (Onsite 2x per week)</p><p>💰 Total Compensation: Up to $300,000</p><p>🏦 Industry: Financial Services (Private Equity or related finance preferred)</p><p><br></p><p><strong>About the Role</strong></p><p>Our client, a well-established financial firm in Century City, is seeking a Director of Technology / Director of Engineering to lead technology strategy, integration, and innovation across the organization. This individual will be both a strategic thinker and hands-on technologist, capable of maintaining and enhancing complex systems while guiding the firm toward future adoption of AI and machine learning solutions.</p><p>The ideal candidate is systems-agnostic, deeply technical, and thrives in a collaborative, fast-paced financial environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee the firm’s full technology landscape, ensuring all systems, applications, and integrations operate efficiently and securely.</li><li>Roll up your sleeves to evaluate, document, and optimize the backend infrastructure, identifying opportunities for stronger connectivity across platforms.</li><li>Partner with firm leadership to define and execute a forward-looking technology roadmap, including AI/ML initiatives.</li><li>Integrate and streamline multiple financial and operational systems to ensure data integrity and performance.</li><li>Serve as a bridge between business and technical teams—translating complex system interactions into clear, actionable insights.</li><li>Manage vendor relationships, oversee system upgrades, and ensure compliance with security and financial regulations.</li><li>Mentor and develop technical staff, fostering a culture of innovation, accountability, and excellence.</li></ul><p><br></p><p><br></p>
<p><strong>Data Engineer (Hybrid, Los Angeles)</strong></p><p><strong>Location:</strong> Los Angeles, California</p><p><strong>Compensation:</strong> $140,000 - $175,000 per year</p><p><strong>Work Environment:</strong> Hybrid, with onsite requirements</p><p>Are you passionate about crafting highly-scalable and performant data systems? Do you have expertise in Azure Databricks, Spark SQL, and real-time data pipelines? We are searching for a talented and motivated <strong>Data Engineer</strong> to join our team in Los Angeles. You'll work in a hybrid environment that combines onsite collaboration with the flexibility of remote work.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, develop, and implement data pipelines and ETL workflows using cutting-edge Azure technologies (e.g., Databricks, Synapse Analytics, Synapse Pipelines).</li><li>Manage and optimize big data processes, ensuring scalability, efficiency, and data accuracy.</li><li>Build and work with real-time data pipelines leveraging technologies such as Kafka, Event Hubs, and Spark Streaming.</li><li>Apply advanced skills in Python and Spark SQL to build data solutions for analytics and machine learning.</li><li>Collaborate with business analysts and stakeholders to implement impactful dashboards using Power BI.</li><li>Architect and support the seamless integration of diverse data sources into a central platform for analytics, reporting, and model serving via ML Flow.</li></ul>
<p><strong>Data Engineer (Hybrid, Los Angeles)</strong></p><p><strong>Location:</strong> Los Angeles, California</p><p><strong>Compensation:</strong> $140,000 - $175,000 per year</p><p><strong>Work Environment:</strong> Hybrid, with onsite requirements</p><p>Are you passionate about crafting highly-scalable and performant data systems? Do you have expertise in Azure Databricks, Spark SQL, and real-time data pipelines? We are searching for a talented and motivated <strong>Data Engineer</strong> to join our team in Los Angeles. You'll work in a hybrid environment that combines onsite collaboration with the flexibility of remote work.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, develop, and implement data pipelines and ETL workflows using cutting-edge Azure technologies (e.g., Databricks, Synapse Analytics, Synapse Pipelines).</li><li>Manage and optimize big data processes, ensuring scalability, efficiency, and data accuracy.</li><li>Build and work with real-time data pipelines leveraging technologies such as Kafka, Event Hubs, and Spark Streaming.</li><li>Apply advanced skills in Python and Spark SQL to build data solutions for analytics and machine learning.</li><li>Collaborate with business analysts and stakeholders to implement impactful dashboards using Power BI.</li><li>Architect and support the seamless integration of diverse data sources into a central platform for analytics, reporting, and model serving via ML Flow.</li></ul><p><br></p>
<p>We are seeking a skilled and detail-oriented <strong>RF Test Technician</strong> to join our dynamic team. In this role, you will be responsible for developing and performing testing solutions for RF products, supporting product development from concept through manufacturing release. Additionally, you will play a critical role in product development evaluations and final product characterization testing, collaborating closely with the development team to ensure product quality and performance. If you are passionate about RF technology, have hands-on experience with testing equipment, and thrive in fast-paced environments, we encourage you to apply and become a vital contributor to our innovative projects.</p><p><br></p><p>Responsibilities:</p><ul><li>Collaborate with product design engineers and operations teams to support product development and testing processes.</li><li>Identify, recommend, and deploy appropriate test resources, methodologies, and technologies.</li><li>Assemble test circuits to measure and analyze electrical parameters of RF products.</li><li>Conduct tests, troubleshoot, update, and repair printed circuit boards using test stations, soldering tools, and related equipment.</li><li>Assist in the assembly and functional testing of RF components during the manufacturing phase.</li><li>Apply basic statistical tools (e.g., charts, histograms, cause-and-effect diagrams) to evaluate electrical test data, detect variability, and contribute to problem-resolution processes.</li></ul>
We are looking for an experienced IT Director to oversee financial systems and drive technology strategies that align with organizational goals. Based in San Juan Capistrano, California, this role is pivotal in managing critical systems, leading teams, and ensuring seamless integration across platforms. The ideal candidate will possess strong leadership skills and a deep understanding of financial processes and technology.<br><br>Responsibilities:<br>• Develop and implement a strategic roadmap for financial systems that supports organizational objectives.<br>• Act as the primary liaison between Finance, IT, and external vendors to ensure alignment and effective execution of financial systems strategies.<br>• Manage the administration, configuration, and performance of financial systems such as Oracle Hyperion, Epicor ERP, Zuora, and industry-specific billing platforms.<br>• Lead efforts to design and implement integrations across financial systems using APIs and middleware solutions.<br>• Establish and enforce best practices for data governance, security, and compliance with regulatory standards.<br>• Collaborate with internal audit, finance, and accounting teams to ensure accurate reporting and smooth financial close cycles.<br>• Supervise a team of systems analysts, developers, and external consultants to achieve project and operational goals.<br>• Manage vendor relationships, negotiate contracts, and oversee service level agreements (SLAs).<br>• Identify opportunities for system enhancements, automation, and cost-saving measures.<br>• Stay updated on emerging technologies and trends in financial systems and SaaS platforms.
