196 Results for Customer Service Manager Jobs in Los Angeles, CA

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Senior Manager, Customer Experience & Loyalty Operations

El Segundo, CA
onsite
Temporary / Contract
140000.00 - 170000.00 USD / Yearly
Position OverviewWe are seeking a passionate, technically savvy Director of Customer Experience to lead and optimize the end-to-end customer journey for a growing direct-to-consumer (DTC) beauty brand. This is a highly visible, hands-on leadership opportunity for someone who thrives at the intersection of customer experience, technology, AI automation, and operational excellence.The ideal candidate brings strong project management capabilities, experience within the Shopify ecosystem, and a proven ability to implement CRM solutions, optimize AI-powered customer support, and manage internal or outsourced customer service teams.We are looking for a proactive leader who can take ownership of the customer experience function, establish scalable processes, and advocate for the customer across the organization.Key ResponsibilitiesCustomer Experience Strategy & Leadership<ul><li>Own and execute the customer experience strategy across the entire customer journey.</li><li>Serve as the primary advocate for customer experience, partnering with executive leadership, marketing, operations, and e-commerce teams.</li><li>Identify opportunities to improve customer satisfaction, retention, loyalty, and lifetime value.</li><li>Establish KPIs and performance metrics to measure customer experience effectiveness.</li></ul>CRM, Technology & AI Optimization<ul><li>Lead the implementation, integration, and ongoing optimization of CRM and customer experience platforms.</li><li>Manage technology solutions within the Shopify ecosystem, including customer service, loyalty, reviews, and subscription platforms.</li><li>Oversee AI-powered customer support agents, chatbot solutions, and automation initiatives.</li><li>Establish AI governance practices, quality standards, and processes to ensure accurate, effective customer interactions.</li><li>Evaluate emerging technologies and recommend solutions to improve efficiency and customer satisfaction.</li></ul>Project Management & Process Improvement<ul><li>Lead cross-functional projects from planning and implementation through execution and optimization.</li><li>Develop standard operating procedures (SOPs), process documentation, and scalable workflows.</li><li>Identify operational inefficiencies and implement solutions that improve service quality and productivity.</li><li>Take ownership of initiatives, ensuring accountability, timely execution, and measurable results.</li></ul>Customer Service Operations<ul><li>Oversee internal customer support teams and/or outsourced customer service agencies.</li><li>Establish performance expectations, service standards, and quality assurance processes.</li><li>Monitor customer service metrics, including CSAT, response times, resolution rates, and customer sentiment.</li><li>Leverage customer feedback, reviews, and support data to identify trends and recommend improvements.</li></ul>
2026-10-30T18:08:43Z

Service Director

Los Angeles, CA
onsite
Temporary to Hire
22.80 - 26.40 USD / Hourly
Service Director – Culver City, CAWe are currently recruiting for a Service Director opportunity with a well-established organization in Culver City, CA. This is a full-time, onsite position ideal for someone who is compassionate, polished, highly organized, and comfortable providing exceptional service to families during sensitive and meaningful occasions.The Service Director works closely with Funeral Directors and other staff to coordinate and support funeral and memorial services from setup through completion. Prior funeral or mortuary experience is preferred but not required. Candidates with strong backgrounds in customer service, hospitality, events, guest services, or other highly client-facing environments are encouraged to apply.Schedule: Full-time, onsite | 8:00 AM–4:30 PMLocation: Culver City, CAAvailability: Must be available to work Sundays. Saturdays are typically off, along with one additional weekday.Responsibilities<ul><li>Assist with the coordination and execution of funeral and memorial services from setup through completion</li><li>Prepare service areas, including flowers, programs, music selections, caskets, and other service details</li><li>Welcome and assist families, guests, and religious leaders in a compassionate and professional manner</li><li>Communicate with families and staff to ensure services run smoothly and according to schedule</li><li>Provide direction and assistance to guests throughout services</li><li>Speak comfortably and professionally in front of groups when needed</li><li>Anticipate family and guest needs while maintaining discretion, sensitivity, and confidentiality</li><li>Maintain service areas and ensure the facility remains neat, organized, and properly stocked</li><li>Assist with light housekeeping, including vacuuming, dusting, emptying trash, and general cleanup</li><li>Work collaboratively with Funeral Directors and other team members to provide a high level of service</li></ul>
2026-10-19T21:28:44Z

Director of Customer Experience

El Segundo, CA
remote
Temporary / Contract
140000.00 - 170000.00 USD / Yearly
Primary Duties and Responsibilities:· Customer Experience Strategy: Own the strategy and roadmap for the full customer journey. Set clear goals and KPIs to improve customer experience, retention and automation and report on them regularly to the President and leadership team.· Retention and Lifetime Value: Make retention a driving force across the business. Partner with the marketing team to improve repeat purchase rate, subscription and replenishment programs, win-back efforts, and post-purchase education that turns first-time buyers into loyal customers.· Customer Service Operations: Manage our customer service agency that handles customer email, chat, phone, review response and social response. Review weekly reporting, set quality standards and KPIs, partner with brand to maintain training materials, and manage staffing levels.· Champion and Own AI and Automation: Drive our AI and automation strategy for customer support. Implement, train, and continually improve chatbots and AI agents that resolve common questions accurately and in our brand voice, and determine when to hand off to a human agent. Measure deflection, resolution, accuracy, and customer sentiment, and build a roadmap for what to automate next.· Tech Stack and Shopify Integration: Own the customer experience tech stack, including our tools for CRM, AI-agents, reviews, social response and loyalty. Partner with our e-comm team to ensure everything integrates cleanly with Shopify, Klaviyo, Aftership, Recharge and our fulfillment partners so every agent has the full customer picture.· Voice of the Customer: Mine tickets, chats, reviews, surveys, and social comments to identify trends, product issues, and unmet needs. Turn these insights into clear recommendations for product, marketing, and operations, and close the loop with the customer.· Policies and Cross-Functional Partnership: Own policies for shipping, returns, refunds, and guarantees, balancing customer goodwill with margin. Work closely with operations, fulfillment, and finance on order issues, and with marketing and product teams on launches, claims, and messaging so the support team is ready before every launch.· Reporting and Analytics: Build dashboards and regular reporting on CX performance and its impact on revenue, retention, and cost per resolution. Use data to make decisions on staffing, tools, and investments.
2026-10-28T14:18:45Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
21.85 - 23.00 USD / Hourly
We are looking for a Customer Service Representative to support clients and internal partners with responsive, accurate service in Irvine, California. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-moving environment, enjoys solving customer issues, and can manage a high volume of requests with professionalism. The role focuses on delivering a smooth customer experience across order activity, issue resolution, and day-to-day communication while contributing to a collaborative team. Responsibilities:• Manage customer inquiries through inbound and outbound communication, providing clear updates and accurate information in a timely manner.• Take ownership of service concerns from initial contact through final resolution by coordinating with appropriate internal teams and following through with customers.• Process customer orders and support related activities such as order entry, shipment tracking, delivery follow-up, and account setup.• Use multiple company systems throughout the day to document interactions, research issues, and maintain accurate service records.• Escalate recurring service challenges or customer-impacting issues to leadership with relevant details and recommended next steps.• Contribute to assigned projects and additional team priorities as business needs evolve.• Support a high-service environment by maintaining careful data entry standards and reviewing invoices or order details for accuracy.• Participate in overtime coverage when requested to help meet service demands and operational deadlines.
2026-11-05T15:38:43Z

Sales Support

La Mirada, CA
remote
Temporary / Contract
25.00 - 27.00 USD / Hourly
We are seeking a highly organized and customer-focused Sales Support Representative to support daily sales operations and ensure a seamless customer experience in La Mirada, CA 90635. This position is responsible for coordinating orders, managing customer communications, maintaining accurate records, and partnering with internal departments to ensure projects are completed accurately and on time. The ideal candidate is detail-oriented, proactive, and comfortable managing multiple priorities in a fast-paced environment while providing exceptional service to both customers and internal stakeholders. Responsibilities:<ul><li>Support the sales team with order processing, account coordination, and administrative functions</li><li>Prepare quotes, enter orders, and maintain accurate customer and sales records</li><li>Serve as a point of contact for customer inquiries regarding products, pricing, order status, and delivery timelines</li><li>Coordinate with internal teams to ensure timely and accurate order fulfillment</li><li>Monitor project timelines and proactively communicate updates to customers and team members</li><li>Maintain reporting, spreadsheets, and sales documentation</li><li>Assist with problem resolution and provide exceptional customer service</li><li>Build and maintain strong relationships with customers and internal stakeholders</li></ul>
2026-10-28T23:48:44Z

Administrative Coordinator

Los Angeles, CA
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are seeking an Administrative Coordinator to support program services through a blend of customer service, enrollment assistance, record maintenance, and day-to-day office coordination in Los Angeles, California. This long-term contract opportunity plays a vital role in assisting families, providers, and internal teams through various program processes while maintaining accurate and organized records. The ideal candidate is detail-oriented, service-oriented, and comfortable managing multiple priorities in a fast-paced environment. Bilingual Spanish skills are preferred to effectively support a diverse client population. Responsibilities:<ul><li>Manage and maintain participant and program data in internal databases and tracking systems, ensuring accuracy and timely updates.</li><li>Coordinate enrollment activities by scheduling appointments, assisting with individual and group enrollment sessions, and preparing necessary materials.</li><li>Review client files and supporting documentation to ensure completeness, accuracy, and compliance with program requirements.</li><li>Verify eligibility information, referrals, and supporting records through internal systems and external resources as needed.</li><li>Respond to client, provider, and partner inquiries by phone, email, and in person, providing excellent customer service and connecting individuals with appropriate resources.</li><li>Prepare, organize, scan, copy, and file documentation to support daily operations and audit readiness.</li><li>Partner with program staff to support enrollment, case-related activities, and departmental service goals.</li><li>Maintain confidentiality and handle sensitive client information with professionalism and discretion.</li><li>Assist with general administrative duties, including data entry, record maintenance, and office support projects.</li></ul>
2026-11-03T22:08:47Z

Administrative Assistant

Los Angeles, CA
remote
Temporary / Contract
20.00 - 25.00 USD / Hourly
A company in West LA is seeking a detail-oriented Administrative Assistant to join their team on a temp-to-hire basis. This role is ideal for someone who enjoys supporting day-to-day office operations, providing excellent internal and external customer service, and managing multiple priorities in a fast-paced environment. Role is onsite Monday - Friday Key Responsibilities<ul><li>Manage calendars, schedule meetings, and coordinate appointments</li><li>Answer and direct incoming phone calls and emails</li><li>Welcome visitors and provide front desk support as needed</li><li>Prepare correspondence, reports, presentations, and other business documents</li><li>Maintain electronic and paper filing systems</li><li>Assist with data entry, recordkeeping, and database management</li><li>Coordinate office supplies, vendors, and general administrative needs</li><li>Support expense reporting, invoice processing, and other administrative projects</li><li>Collaborate with various departments to ensure smooth office operations</li><li>Handle confidential information with professionalism and discretion</li></ul>
2026-11-04T01:04:34Z

Administrative Assistant

Encino, CA
onsite
Temporary to Hire
22.00 - 24.00 USD / Hourly
We are looking for an organized Administrative Assistant to support daily office operations for a business management CPA firm in Encino, California. This contract-to-permanent opportunity is well suited for someone who enjoys balancing client communication, scheduling, and accurate administrative support in a detail-focused environment. The ideal candidate brings strong customer service skills, confidence handling phone and email correspondence, and the ability to work efficiently across Microsoft Office applications. Responsibilities:• Manage incoming calls and direct inquiries effectively while providing a high level of client service• Coordinate calendars and arrange appointments to keep schedules organized and up to date• Prepare, update, and maintain records through accurate data entry and document handling• Respond to email communications promptly and ensure messages are routed to the appropriate contacts• Support day-to-day office activities by handling both inbound and outbound communication with clients and internal team members• Create and format business documents, spreadsheets, presentations, and correspondence using Microsoft Word, Excel, Outlook, and PowerPoint• Assist with general administrative tasks that help maintain smooth and efficient office operations
2026-11-06T16:43:45Z

Customer Service Representative

Diamond Bar, CA
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
We are looking for a Customer Service Representative to support membership services for a manufacturing organization in Diamond Bar, California. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, handling high-volume communication, and maintaining accurate records in a fast-paced environment. The person in this role will help deliver responsive service across phone and administrative channels while ensuring a detail-oriented and positive customer experience. Responsibilities: • Manage incoming customer calls and respond to service-related questions with accuracy and courtesy • Place outbound calls as needed to follow up on requests, clarify account details, or provide updates • Enter orders, service requests, and customer information into CRM and internal databases with a high level of accuracy • Maintain organized documentation of customer interactions, transactions, and resolutions for recordkeeping purposes • Support membership-related inquiries by providing clear guidance and timely issue resolution • Coordinate with internal teams to address escalated concerns and ensure smooth completion of customer requests • Perform data entry and administrative support tasks that contribute to efficient daily operations • Participate in outreach activities and customer communications that strengthen engagement and service delivery
2026-10-22T19:08:43Z

Claims Supervisor

Corona, CA
remote
Temporary / Contract
40.00 - 47.00 USD / Hourly
We are looking for a skilled Claims Supervisor to oversee daily claims operations and support efficient office management activities. This Long-term Contract position is ideal for a detail-oriented individual who can guide hiring-related processes, maintain strong claim administration standards, and help keep workflows organized and responsive. The successful candidate will play a key role in coordinating team performance, improving service delivery, and ensuring claims are handled accurately and on schedule. Responsibilities:• Lead day-to-day oversight of claims activities, ensuring work is completed accurately, efficiently, and in alignment with established procedures.• Support recruitment and onboarding efforts by coordinating hiring activities, tracking candidate progress, and assisting with staffing needs.• Review claim files for completeness, follow up on outstanding items, and help resolve processing issues in a timely manner.• Monitor team workload and performance to maintain service levels and promote consistent operational results.• Partner with internal stakeholders to address claim-related concerns, clarify requirements, and improve communication across functions.• Maintain organized records, prepare operational updates, and assist with reporting related to claims and staffing activity.We are looking for a fully remote Senior Workers’ Compensation Claims Specialist to assist our client with a long-term project. Candidates must hold a valid California adjuster's license and live in California. This person will be responsible for managing a complex caseload of workers’ compensation claims from inception through resolution. This role ensures compliance with applicable laws and regulations, delivers excellent customer service, and works closely with internal stakeholders, injured employees, medical providers, and legal counsel to facilitate timely and cost-effective claim outcomes.Key Responsibilities<ul><li>Manage a portfolio of high-exposure and complex workers’ compensation claims, including litigated cases.</li><li>Investigate claims by reviewing reports, medical records, and conducting interviews to determine compensability.</li><li>Ensure timely and accurate claim adjudication in accordance with state laws and company guidelines.</li><li>Develop and execute claim strategies, including reserve setting and ongoing reserve adjustments.</li><li>Coordinate with medical providers, rehabilitation specialists, and case managers to support return-to-work initiatives.</li><li>Monitor and manage litigation, working closely with defense attorneys and attending hearings, mediations, and depositions as needed.</li><li>Communicate regularly with injured employees, employers, brokers, and other stakeholders regarding claim status.</li></ul>
2026-10-21T16:23:47Z

Office Assistant (part-time)

El Segundo, CA
remote
Temporary / Contract
20.00 - 29.00 USD / Hourly
Position OverviewWe are seeking a professional and customer-focused Office Assistant to support daily operations at City Hall. This individual will serve as the first point of contact for visitors and callers, providing excellent customer service while performing a variety of administrative and clerical functions. The ideal candidate will be organized, detail-oriented, and comfortable working in a public-facing environment.Key Responsibilities<ul><li>Greet visitors and direct them to the appropriate department or staff member.</li><li>Answer, screen, and route incoming telephone calls.</li><li>Process incoming and outgoing mail, packages, and correspondence.</li><li>Provide information regarding City services, programs, and departments.</li><li>Prepare, type, proofread, and distribute correspondence, reports, forms, and other documents.</li><li>Maintain electronic and physical filing systems, records, and databases.</li><li>Enter, update, and retrieve information using various software programs.</li><li>Schedule meetings, coordinate calendars, and reserve meeting rooms.</li><li>Assist with meeting preparation, materials, and minute-taking as needed.</li><li>Process forms, applications, records, and other administrative documents.</li><li>Assist with office accounting support, including fee collection, invoice processing, purchase orders, and reimbursements.</li><li>Order and maintain office supplies and inventory.</li><li>Handle general clerical duties including copying, scanning, filing, and data entry.</li><li>Provide administrative support to City departments and staff as assigned.</li></ul>
2026-10-26T16:34:05Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a Customer Service Representative to support members and prospective members with pharmacy benefit questions in Westminster, California. This Long-term Contract position is ideal for someone who thrives in a fast-paced call center setting and is committed to delivering accurate, compassionate service. The person in this role will handle benefit-related inquiries, coordinate refill support with network pharmacies, and ensure each interaction is documented thoroughly while meeting healthcare compliance standards. Responsibilities: • Respond to inbound member and prospective member inquiries related to pharmacy benefits, coverage details, and service options. • Provide assistance with prescription refill coordination by working with approved pharmacy partners when additional support is needed. • Escalate medication-related or clinical issues to appropriate clinical leadership for review and follow-up. • Partner with internal teams focused on medication adherence to support outreach efforts and help improve member outcomes. • Participate in assigned calling campaigns designed to enhance member service and strengthen engagement. • Follow established procedures, reference materials, and departmental guidelines to complete work accurately and efficiently. • Identify workflow challenges, communicate improvement ideas to management, and report operational issues through proper channels. • Record member interactions, actions taken, and required follow-up in designated systems according to documentation standards. • Attend team meetings, training sessions, and ongoing coaching activities to maintain service quality and performance expectations. • Comply with all applicable federal, state, and organizational regulations, policies, and operational requirements.
2026-10-21T16:38:57Z

Routing Specialist

South Gate, CA
remote
Temporary / Contract
23.00 - 24.00 USD / Hourly
We are currently recruiting for an exciting Routing Specialist opportunity with freight forwarder in South Gate, CA. This is a temp-to-hire position with strong long-term potential for the right candidate. Looking to schedule interviews today or early next week ONSITE · Route and schedule shipments efficiently to meet customer deadlines· Coordinate with drivers, carriers, warehouses, and customers· Monitor shipment status and resolve routing issues proactively· Maintain accurate shipment records and transportation data in Excel and company systems· Process routing requests and update delivery schedules· Communicate transportation changes, delays, and service issues· Analyze routing information and identify opportunities for improved efficiency· Support dispatch and logistics teams with daily operational tasks· Ensure compliance with company and customer transportation requirements· Provide exceptional customer service while managing multiple prioritiesIdeal Background:· Logistics, transportation, supply chain, dispatch, routing, or customer service experience· Strong attention to detail and organizational skills· Comfortable working with Excel spreadsheets and transportation data· Reliable, punctual, and team-oriented
2026-11-05T16:23:43Z

Customer Service Representative

Cerritos, CA
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to join a team in California on a contract basis with the potential for a permanent position. This position is ideal for someone who enjoys helping customers, managing a high volume of communication, and keeping information accurate across multiple systems. The role combines phone support, written correspondence, and administrative coordination to ensure a smooth customer experience. Responsibilities: • Handle incoming customer calls with professionalism, provide timely assistance, and resolve routine questions or service concerns. • Place outbound calls as needed to follow up on requests, confirm details, or support ongoing customer interactions. • Respond to email inquiries clearly and courteously while maintaining accurate records of each communication. • Enter orders and update customer information in internal systems with close attention to accuracy and completeness. • Schedule appointments and coordinate timing details to support customer needs and internal workflow. • Welcome and assist visitors in the showroom, offering product or service guidance and directing requests appropriately. • Perform data entry tasks and maintain organized documentation to support daily customer service operations. • Use Microsoft Excel and Microsoft Word to prepare, track, and manage customer-related information and routine reports.
2026-10-21T00:03:45Z

Customer Service Representative

Carson, CA
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
We are looking for a customer-focused Customer Service Representative to support a busy wholesale distribution operation in Carson, California. This Contract to hire position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and takes pride in delivering dependable service. The person in this role will handle customer inquiries, support order and quote processing, and help maintain accurate account information while building strong product knowledge. Responsibilities:• Respond to customer questions through phone and email with clear, accurate, and timely information.• Enter and manage customer orders and pricing quotes while ensuring all details are complete and correct.• Maintain up-to-date customer account records by documenting conversations, requests, and follow-up actions.• Apply product knowledge to guide customers toward appropriate solutions and support sales-related conversations.• Handle inbound and outbound communication professionally while meeting service expectations and internal standards.• Use established service procedures and communication guidelines to resolve issues consistently and efficiently.• Support administrative tasks such as data entry, email correspondence, and appointment scheduling as needed.
2026-10-26T16:13:48Z

Customer Service Representative

Torrance, CA
onsite
Temporary to Hire
20.90 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing organization in Torrance, California. This Contract to permanent opportunity is ideal for someone who enjoys helping customers, managing order activity, and keeping service operations running smoothly in a fast-paced setting. The person in this role will serve as a key point of contact for customer needs, ensuring accurate order processing, timely communication, and effective issue resolution. Responsibilities: • Process customer purchase requests from receipt through final submission, ensuring all order details are complete and accurate. • Maintain customer and order information by updating records, account details, and related data in internal systems. • Respond to customer questions and service needs through clear, attentive communication across phone and email channels. • Keep customers informed on order progress, shipping schedules, delays, and backorder status updates. • Investigate service concerns and work with internal partners to resolve order, account, and fulfillment issues efficiently. • Partner with account services, sales support, and cross-functional teams to address customer requests and improve overall service. • Assist with selected eCommerce-related inquiries and offer guidance when additional support is needed. • Maintain a high standard of accuracy while balancing multiple priorities during high-volume periods.
2026-11-02T17:58:43Z

Entry Level Office Assistant

Los Angeles, CA
onsite
Temporary / Contract
20.00 - 23.00 USD / Hourly
A rapidly growing fintech company in East Los Angeles is looking for an Office Assistant to support their team on a contract basis. You’ll be responsible for greeting guests and clients, ordering and restocking office supplies, assisting with outbound and inbound mail and provide back up clerical support to multiple teams.
2026-10-30T17:58:45Z

Dispatcher

Orange, CA
onsite
Temporary to Hire
21.38 - 24.75 USD / Hourly
We are looking for a fire sprinkler coordinator to support service and project coordination for fire sprinkler installation, inspection, testing, maintenance, and repair work in Orange, California. This contract-to-permanent position is ideal for someone who can balance scheduling, customer communication, and administrative follow-through in a fast-paced environment. The role requires strong organizational skills, a service-focused mindset, and the ability to keep multiple projects moving efficiently while maintaining accurate documentation. Responsibilities:• Coordinate daily schedules for technicians, inspectors, and subcontractors to align staffing with project deadlines and client needs.• Serve as a primary point of contact for customers by confirming appointments, sharing status updates, and communicating changes to planned service visits.• Create and organize operational documents such as work orders, service records, permit paperwork, and supporting project files.• Monitor active jobs to help keep key phases on track and ensure important deadlines and deliverables are met.• Maintain precise data entry across scheduling tools, company databases, and related tracking systems.• Review field and inspection documentation, then help arrange corrective work and follow-up activity when deficiencies are identified.• Assist project managers by tracking materials, coordinating purchasing-related updates, and preparing documentation needed for project completion.• Work with local jurisdictions to support permit processing and arrange required inspections in accordance with project timelines.• Help uphold company procedures, safety expectations, and applicable building code requirements throughout the life of each assignment.• Respond to customer questions promptly and provide attentive service from initial scheduling through final project closeout.
2026-11-05T16:18:42Z

Office Manager

San Clemente,, CA
onsite
Temporary / Contract
26.60 - 30.80 USD / Hourly
We are looking for an organized and proactive Office Manager to support daily operations for a large residential community in San Clemente, California. This Contract position will play a key role in coordinating administrative functions, property support activities, vendor relationships, and resident service needs while helping maintain a high standard across shared spaces and facilities. The ideal candidate is comfortable balancing office management duties with project tracking, communication, and customer service in a fast-paced environment. Responsibilities: • Coordinate daily office and community support operations to help maintain shared amenities, parks, and common areas in line with established expectations. • Manage relationships with outside vendors, contractors, and service partners by monitoring performance, confirming service quality, and supporting contract adherence. • Collect pricing, evaluate proposals, and assist with service agreement administration, including support for bid requests and contract documentation. • Track maintenance activities, reserve projects, and improvement initiatives, helping ensure timelines, updates, and related records remain current. • Perform routine site reviews and walkthroughs to identify maintenance concerns, follow up on action items, and support overall community appearance. • Oversee work order flow and resident service requests, coordinating timely responses and helping drive issue resolution. • Prepare operational reports, budget-related materials, cost comparisons, and meeting documentation for leadership and Board review. • Share updates with residents, management, and Board members regarding ongoing projects, service matters, and community information. • Provide administrative support for community meetings and events while handling front office tasks such as reception coverage, office supply management, and basic accounts payable support.
2026-11-04T17:48:44Z

Customer Service Billing Specialist

Torrance, CA
onsite
Temporary to Hire
23.75 - 25.00 USD / Hourly
We are looking for a detail-oriented Customer Service Billing Specialist to join a manufacturing organization in Torrance, California. This on-site Contract opportunity is ideal for someone who enjoys working across departments to resolve billing issues, support customer account activity, and keep transaction records accurate. The person in this role will help maintain smooth order and billing operations by investigating credits and refunds, entering data carefully, and communicating effectively with internal teams. Responsibilities:• Work closely with accounting, customer service, sales, and distribution teams to investigate customer billing concerns and bring credit or refund requests to resolution.• Enter and process customer credits, refunds, and related billing adjustments with a strong focus on accuracy and timeliness within the company system.• Keep complete and organized records of billing actions to support audit readiness and ensure reliable transaction history.• Assist with order entry and general order processing when additional operational support is needed.• Maintain precise data input standards during busy periods to help ensure dependable customer service and order flow.• Review billing and order activity for inconsistencies, trace the source of issues, and escalate recurring problems to department leadership.• Verify transaction details before finalizing adjustments to reduce errors and improve financial accuracy.• Contribute to efficient day-to-day billing operations by balancing customer support needs with administrative accuracy.
2026-11-02T19:13:47Z

Workplace Experience Coordinator - Level 1

Los Angeles, CA
onsite
Temporary / Contract
23.00 - 26.50 USD / Hourly
We are looking for a Workplace Experience Coordinator - Level 1 to support daily front desk and workplace operations in Los Angeles, California. This is a Contract position with an initial 4-month term and the possibility of extension or conversion, ideal for someone who enjoys creating a welcoming and well-organized office environment. In this role, you will assist employees, visitors, and vendors while helping ensure workplace services run smoothly, safely, and efficiently. Responsibilities: • Deliver a detail-oriented and friendly experience for employees, guests, and other visitors by responding to questions and resolving routine service concerns. • Coordinate day-to-day workplace support activities such as mail and package handling, meeting room preparation, pantry upkeep, office supply distribution, and general office service requests. • Arrange and oversee onsite meetings and events, including preparing spaces, organizing requested furniture or equipment, and restoring rooms after use. • Submit, monitor, and follow up on janitorial and maintenance requests to help maintain a clean, functional, and organized workplace. • Work closely with external service providers and suppliers to support office needs and ensure requested goods or services are completed on time. • Apply building security practices and emergency response procedures, escalating issues promptly to protect the safety of everyone onsite. • Carry out assigned tasks according to established workplace procedures and communicate updates clearly with team members and management.
2026-11-05T23:43:44Z

Systems Administrator

Beverly Hills, CA
onsite
Temporary / Contract
45.91 - 53.16 USD / Hourly
We are seeking a Systems Administrator to support Microsoft 365, endpoint management, workstation deployments, and end-user support in a modern Microsoft cloud environment. This role will be responsible for managing Microsoft Entra ID, Intune, Windows devices, user access, security policies, and device lifecycle activities while delivering excellent customer service to end users. Responsibilities<ul><li>Administer and support Microsoft Entra ID, Microsoft Intune, and Microsoft 365 environments.</li><li>Manage user accounts, groups, permissions, licensing, devices, and access controls.</li><li>Deploy, configure, and support Windows 11 laptops and workstations.</li><li>Migrate devices to Entra ID Join and enroll endpoints into Intune.</li><li>Configure and maintain Intune policies, application deployments, device compliance, and endpoint security controls.</li><li>Support Windows Autopilot, Conditional Access, BitLocker, Windows Hello for Business, and Microsoft Defender for Endpoint.</li><li>Provide Tier II/Tier III support for workstation, authentication, Microsoft 365, hardware, software, and mobile device issues.</li><li>Support BYOD, MDM/MAM, and mobile device administration for iOS and Android devices.</li><li>Assist with Active Directory, file shares, printers, and general infrastructure administration.</li><li>Create and maintain technical documentation, deployment procedures, and support knowledge articles.</li><li>Participate in IT infrastructure, security, and cloud transformation projects.</li><li>Provide white-glove support to employees and leadership during device deployments and migrations.</li></ul>
2026-10-28T15:48:45Z

Service Desk Specialist

Los Angeles, CA
onsite
Temporary / Contract
30.00 - 37.00 USD / Hourly
Robert Half is seeking a highly motivated and customer-focused Service Desk Specialist to provide advanced technical support in a fast-paced enterprise environment. This role will be responsible for supporting Microsoft 365, macOS and Windows environments, mobile devices, and enterprise applications while delivering exceptional service to end users, including executive-level personnel. Key Responsibilities<ul><li>Provide Tier 2 technical support to end users via phone, email, chat, and in-person interactions, resolving escalated service requests and incidents.</li><li>Deliver high-touch, white-glove IT support for executives and VIP users, ensuring timely issue resolution and exceptional customer service.</li><li>Troubleshoot hardware, software, operating system, and application issues across Windows and macOS environments.</li><li>Administer user accounts, permissions, and access requests within Microsoft 365, Active Directory, and various SaaS platforms.</li><li>Support and manage mobile devices, including device setup, configuration, troubleshooting, and MDM/JAMF administration.</li><li>Configure, deploy, and maintain laptops, desktops, and peripheral devices to support end-user productivity.</li><li>Utilize ServiceNow and other ITSM tools to document, track, and manage incidents, requests, and service delivery metrics.</li><li>Assist with endpoint management, security initiatives, access controls, and MFA-related support activities.</li></ul>
2026-11-07T01:04:52Z

Office Manager

Fullerton, CA
onsite
Temporary to Hire
7000.00 - 75000.00 USD / Yearly
We are looking for an experienced and organized Office Manager to support daily operations and deliver an exceptional client experience. This contract-to-permanent opportunity is ideal for someone who enjoys working directly with clients, keeping office activity on track, and contributing to a service-focused environment. The position offers the chance to play a central role in administrative coordination while helping the team maintain efficient, responsive service. Responsibilities: • Serve as a primary point of contact for clients by managing calls, messages, and in-person interactions with professionalism and care. • Arrange appointments, consultations, and intake meetings while keeping calendars accurate and organized. • Assemble, review, and maintain client files to confirm required paperwork is collected before scheduled meetings. • Respond to routine client questions and direct more specialized matters to the appropriate team member. • Oversee incoming mail, email traffic, and general office communications to support smooth day-to-day operations. • Keep client information current within internal systems and maintain accurate administrative records. • Guide new clients through the intake process and help create a seamless onboarding experience. • Provide administrative support to tax and accounting staff, including document coordination and workflow follow-through. • Track office inventory, place supply orders, and coordinate with vendors to maintain a well-run workspace. • Recommend and implement practical improvements that increase efficiency, organization, and service quality.
2026-10-23T17:58:44Z

Property Administrator

Los Angeles, CA
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a welcoming and organized Property Administrator to support daily front desk and workplace operations. This Contract position is ideal for someone who enjoys creating a positive on-site experience for visitors, tenants, and internal teams while keeping administrative tasks running smoothly. The role blends reception coverage, coordination, and general office support in a well-organized property environment. Responsibilities: • Welcome guests, tenants, and vendors at the front desk and provide courteous assistance with inquiries, directions, and check-in procedures. • Manage incoming calls, messages, and general correspondence, ensuring requests are directed promptly to the appropriate contacts. • Coordinate day-to-day workplace and reception activities to maintain an orderly, responsive, and service-focused office environment. • Support property administration by preparing documents, updating records, and maintaining organized files for routine operations. • Schedule meetings, assist with visitor logistics, and help oversee shared spaces so they remain presentable and ready for use. • Track office and reception supply needs, place requests when inventory runs low, and help maintain smooth day-to-day operations. • Partner with building staff, service providers, and internal teams to help resolve routine facility or tenant service issues in a timely manner. • Assist with special projects and operational updates as needed, including administrative tasks tied to workplace process changes when applicable.
2026-11-04T18:48:43Z

196 results for Customer Service Manager in Los Angeles, CA