<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!</p><p>· Assist customers in Spanish and English over the phone </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems </p><p><br></p><p><br></p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!</p><p>· Assist customers in Spanish and English over the phone</p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
We are looking for a Customer Service Representative to join a construction and contractor-focused team in Ontario, California. This Contract position is ideal for someone who enjoys supporting customers, handling a steady volume of calls, and ensuring orders are processed accurately. The person in this role will serve as a key point of contact for incoming inquiries while delivering attentive service and dependable follow-through.<br><br>Responsibilities:<br>• Respond to incoming customer calls with care, providing clear information and timely support.<br>• Assist customers with questions related to products, services, and order status while maintaining a high standard of service.<br>• Enter customer orders accurately into the appropriate system and verify details to reduce processing errors.<br>• Make outbound calls when needed to confirm information, provide updates, or follow up on customer requests.<br>• Document customer interactions thoroughly so inquiries, concerns, and resolutions are properly tracked.<br>• Coordinate with internal teams to help resolve service issues and ensure customer needs are addressed efficiently.<br>• Manage multiple requests in a fast-paced call center environment while maintaining attention to detail.<br>• Support day-to-day service operations by identifying customer concerns and escalating more complex matters when appropriate.
<p>A Healthcare Company is seeking a compassionate and detail-oriented Medical Customer Service Representative to join a busy healthcare team in the South Bay. This role is ideal for someone who enjoys helping patients, answering questions, and providing excellent support in a fast-paced medical environment. The Medical Customer Service Representative will serve as a key point of contact for patients, assisting with scheduling, insurance-related questions, and general office support while helping ensure a positive patient experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for patients by phone and in person</li><li>Answer patient questions regarding appointments, services, insurance, and general office information</li><li>Schedule, confirm, and reschedule appointments as needed</li><li>Verify patient demographics, insurance information, and required documentation</li><li>Assist with patient check-in and check-out processes</li><li>Collect copays and help address basic billing or account questions</li><li>Maintain accurate patient records in EMR and internal systems</li><li>Route messages to clinical staff and follow up with patients as needed</li><li>Coordinate with front office and clinical teams to support smooth daily operations</li><li>Provide professional, courteous, and patient-focused service at all times</li></ul><p><strong>Benefits: </strong>Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.</p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
We are looking for a Customer Service Representative to support clients in the health pharm/biotech industry from our California location. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-moving environment and enjoys guiding customers through questions, orders, and service concerns with professionalism and care. The person in this role will act as a dependable point of contact, coordinate with internal teams to bring issues to resolution, and help maintain a high standard of service for every interaction.<br><br>Responsibilities:<br>• Manage customer inquiries by phone and email, providing accurate information and a responsive service experience.<br>• Take ownership of customer concerns from initial contact through final resolution, partnering with internal departments to ensure timely follow-up.<br>• Process orders, support shipping and delivery updates, and assist with customer account setup activities as needed.<br>• Use multiple business systems throughout the day to document activity, review account details, and complete service-related tasks.<br>• Escalate recurring service issues or customer dissatisfaction to management with clear and timely feedback.<br>• Contribute to assigned projects and provide support for additional operational needs as business demands change.<br>• Maintain detailed and accurate records while handling data entry and customer documentation with care.<br>• Support workload demands that may occasionally require overtime based on team or business needs.
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality.<br><br>Responsibilities:<br>• Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences.<br>• Provide timely feedback and coaching to improve team performance in sales and service.<br>• Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions.<br>• Partner with leadership to identify key training areas and implement improvement strategies.<br>• Analyze performance metrics and trends, delivering actionable insights to management.<br>• Cultivate a positive team environment that encourages growth and motivation.<br>• Ensure adherence to organizational standards and customer service best practices.<br>• Stay updated on industry trends and apply them to enhance training processes.<br>• Collaborate with cross-functional teams to optimize customer service operations.
<p>We are looking for an <strong>Inside Sales Representative</strong> to support revenue-generating efforts and maintain strong customer engagement in a fast-paced, high-volume environment. This <strong>contract role </strong> is ideal for someone who is detail-oriented, organized, and comfortable managing both administrative and customer-facing responsibilities. The position will support the West Hills team and requires working onsite five days a week.</p><p><strong>Responsibilities:</strong></p><p>• Manage and monitor a shared inbox, responding to inbound leads and nurturing opportunities through timely follow-up and professional communication.</p><p>• Enter, track, and update leads within Salesforce, ensuring data integrity and accuracy at all times.</p><p>• Utilize tools such as ZoomInfo and Salesforce Navigator to research and identify key contact information.</p><p>• Support day-to-day sales operations by maintaining CRM data, updating records, and handling administrative tasks.</p><p>• Navigate and manage multiple client and internal portals, including Arriba, to support order and account processes.</p><p>• Assist with order management and ensure accurate data entry across systems.</p><p>• Maintain clear, professional communication with customers and internal teams while providing a high level of service.</p><p>• Thrive in a high-volume environment, staying organized and calm under pressure while managing competing priorities.</p><p>• Collaborate with team members and participate in cross-training to ensure a smooth transition as the current employee exits.</p><p><strong>Qualifications:</strong></p><p>• Previous inside sales, customer service, or administrative experience preferred</p><p>• Experience with CRM systems (Salesforce preferred) and lead generation tools (ZoomInfo, Sales Navigator)</p><p>• Strong attention to detail and data accuracy</p><p>• Excellent written and verbal communication skills with a professional, customer-facing approach</p><p>• Proficiency in Microsoft Office and Outlook</p><p>• Ability to manage multiple tasks in a fast-paced environment</p><p>• Order management experience is a plus</p>
We are looking for a motivated Inside Sales Representative to join a growing team in Cypress, California. This contract-to-permanent opportunity is ideal for someone who enjoys speaking with customers, guiding purchase decisions, and working in a structured environment focused on results. In this role, you will connect with prospective families, explain program options clearly, and help turn interest into completed enrollments. You will also partner closely with sales leadership while contributing to a collaborative, high-energy team.<br><br>Responsibilities:<br>• Engage with prospective customers through inbound and outbound calls to build interest and move opportunities toward enrollment<br>• Maintain ownership of assigned leads in Salesforce, ensuring timely follow-up and organized pipeline management<br>• Explain available programs, answer questions, and recommend suitable options based on each customer's needs<br>• Record conversations, sales activities, and status updates accurately to support reporting and forecasting<br>• Contribute to team sales objectives by consistently working toward conversion targets and service standards<br>• Collaborate with the Sales Manager to review performance, refine outreach strategies, and stay aligned on priorities<br>• Support coverage needs during a team member leave period while helping sustain service levels in a busy sales setting