<p>We are seeking an experienced Senior Customer Service Representative to join our client’s team in the printing/manufacturing industry. This is a temp-to-hire opportunity for a motivated professional who thrives in a fast-paced, detail-driven environment and is eager to grow into a more advanced account/customer service role.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage and process customer accounts and orders with accuracy and timeliness.</li><li>Verify and confirm order details (items, quantities, changes, etc.) and enter them correctly into the order system.</li><li>Serve as the primary liaison between customers and internal teams, ensuring clear communication and effective follow-up.</li><li>Prioritize daily workload to meet shifting demands, updates, and changes.</li><li>Apply problem-solving skills to resolve customer issues and ensure satisfaction.</li><li>Learn and apply calculations, conversions, and concepts specific to the production process.</li><li>Apply project management skills to oversee customer orders from start to finish, ensuring deadlines, changes, and deliverables are met.</li><li>Coordinate with multiple stakeholders to drive projects forward and ensure seamless execution across teams.</li></ul><p><br></p><p><br></p>
We are looking for an experienced Senior Manager of Customer Experience & Loyalty Operations to join our team on a contract basis in El Segundo, California. In this role, you will play a pivotal part in enhancing customer satisfaction, loyalty, and retention strategies for subscription-based beauty brands. The position requires a strong focus on operational excellence, vendor management, and collaboration across departments to drive impactful initiatives.<br><br>Responsibilities:<br>• Develop and implement customer experience and retention strategies to enhance satisfaction and engagement.<br>• Design and manage loyalty programs, including Surprise & Delight initiatives tailored to customer tenure and behavior.<br>• Oversee vendor operations and ensure adherence to quality standards through performance reviews and coaching.<br>• Optimize CX tools and platforms such as Zendesk, Ada, Shopify, and Recharge to improve efficiency and customer support.<br>• Analyze data trends and create actionable insights to address customer pain points and improve retention.<br>• Collaborate with Product, Marketing, and Creative teams to align customer experience with campaigns and brand strategies.<br>• Act as a key escalation point for complex customer issues, ensuring timely resolution and customer satisfaction.<br>• Monitor key performance metrics and provide regular reports to identify opportunities for improvement.<br>• Lead team meetings and contribute to performance reviews, emphasizing continuous growth and optimization.<br>• Partner with technical teams to recommend enhancements to processes and tools for better customer service delivery.
We are looking for a dedicated Administrative Assistant to join our team in Irvine, California. This Contract-to-permanent position offers an exciting opportunity to support our Commercial Fire Protection team with a blend of administrative and coordination responsibilities. The ideal candidate will excel at customer service, project coordination, and maintaining operational efficiency within a fast-paced environment.<br><br>Responsibilities:<br>• Coordinate service and project activities, including scheduling work orders and monitoring their progress.<br>• Handle incoming customer calls related to service dispatching, scheduling, and general inquiries.<br>• Prepare detailed estimates and proposals to support the Operations and Business Development teams.<br>• Procure necessary parts and materials for service work orders to ensure timely completion.<br>• Create and dispatch work orders for planned maintenance and service tasks.<br>• Oversee monthly maintenance accounts, maintaining communication with contract customers and subcontractors.<br>• Monitor technician check-ins and check-outs in compliance with company safety policies, reporting any discrepancies.<br>• Develop and maintain customer satisfaction follow-up procedures, providing feedback to senior management.<br>• Generate reports to track service and project metrics effectively.<br>• Provide service quotes to customers in collaboration with the Service Supervisor.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this Contract to permanent role, you will play a vital part in delivering exceptional service to our clients by resolving issues efficiently and ensuring customer satisfaction. This position offers the opportunity to work in a collaborative environment while handling inquiries and managing customer relationships.<br><br>Responsibilities:<br>• Handle customer inquiries and issues from initiation to resolution, coordinating with relevant departments and providing timely follow-up.<br>• Utilize multiple internal systems daily to ensure accurate and efficient customer service.<br>• Communicate feedback to management regarding service concerns or potential improvements.<br>• Participate in special projects as assigned to enhance operational effectiveness.<br>• Respond to inbound and outbound customer calls, ensuring detail-oriented and courteous interactions.<br>• Process order entries and manage customer accounts, including setup and troubleshooting.<br>• Address shipping, delivery, and billing inquiries with attention to detail and accuracy.<br>• Collaborate cross-functionally to ensure seamless service delivery and problem resolution.<br>• Adhere to mandatory overtime requests when necessary.<br>• Maintain detailed documentation of customer interactions and resolutions.
<p>We are looking for a dedicated General Office Clerk to join our team in Irvine, California. This long-term contract position involves a variety of administrative and warehouse-related tasks, requiring attention to detail and organizational skills. The role offers an excellent opportunity to work in a dynamic environment and collaborate with both office and warehouse teams.</p><p><br></p><p>Responsibilities:</p><p>• Perform administrative tasks such as data entry, file organization, and document scanning to ensure smooth office operations.</p><p>• Support warehouse activities, including organizing inventory, shipping and receiving items, and manually inputting data into systems.</p><p>• Maintain a safe and efficient workspace in a steel-toed boot environment, adhering to safety protocols.</p><p>• Assist with managing and organizing three tall shelves in the warehouse without the use of forklifts or machinery.</p><p>• Collaborate with the facilities manager and participate in training sessions to become familiar with internal processes.</p><p>• Provide customer service support by addressing inquiries and ensuring timely responses.</p><p>• Utilize Microsoft Excel, Outlook, and Word for various office-related tasks and reporting.</p><p>• Monitor warehouse inventory and ensure accurate tracking and reporting.</p><p>• Facilitate shipping functions and ensure compliance with organizational standards.</p>
We are looking for a dedicated Customer Service Representative to join our team in Encino, California. In this long-term contract position, you will serve as the first point of contact for customers, providing exceptional service and support. This role involves managing a variety of customer communications and administrative tasks to ensure smooth operations.<br><br>Responsibilities:<br>• Respond to inbound customer inquiries via phone and email in a detail-oriented and timely manner.<br>• Provide accurate information and solutions to customer concerns, ensuring a positive experience.<br>• Handle data entry tasks, including processing orders and updating customer records.<br>• Manage appointment scheduling and coordinate with relevant departments as needed.<br>• Utilize VoIP systems to handle calls efficiently and effectively.<br>• Maintain a high level of accuracy when entering information into Microsoft Excel and Word.<br>• Collaborate with team members to address and resolve customer issues.<br>• Monitor and manage email correspondence to ensure prompt responses.<br>• Support outbound call initiatives when necessary to follow up with customers or gather additional information.<br>• Uphold company standards for customer service and communication excellence.
We are looking for an Ecommerce Customer Service Representative to join our team in City of Industry, California. In this position, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries, resolving issues, and supporting ecommerce operations. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks effectively in a fast-paced manufacturing environment.<br><br>Responsibilities:<br>• Handle incoming calls and provide prompt solutions to customer inquiries and concerns.<br>• Monitor and track packages, ensuring timely replacements or resolutions for customers.<br>• Assist customers with billing issues, order updates, and technical problem notifications.<br>• Document all interactions and order updates accurately in call center systems.<br>• Process product returns and manage complaints in accordance with company policies.<br>• Support special projects as assigned by management to enhance customer experience.<br>• Educate and motivate customers to purchase online, increasing brand awareness and satisfaction.<br>• Collaborate with team members to improve processes and achieve customer service goals.<br>• Perform additional duties as directed by management to meet business needs.
<p>The market is heating in the Accounts Receivable field. Companies, small and large, are looking for skilled Accounts Receivable (A/R) Specialists for temporary and temporary to full-time opportunities. As an Accounts Receivable Manager you should have experience with the entering, posting and reconciling of batches, researching and resolving customer A/R issues, preparing aging reports, placing billing and collection calls, maintaining the cash receipts journal, as well as updating and reconciling the sub-ledger to the G/L. Accounts Receivable Manager candidates should have good attention to detail and strong Microsoft Excel skills. If you are an Accounts Receivable Manager and want to manage a growing AR department, please submit your resume and then call 626.463.2030</p><p>Team Leadership:</p><p>· Provide leadership and direction to the accounts receivable team.</p><p>· Recruit, train, and develop staff to ensure a high-performing team.</p><p>Process Management:</p><p>· Oversee the end-to-end accounts receivable process, from invoicing to cash application.</p><p>· Ensure efficient and accurate recording of transactions.</p><p>Credit Management:</p><p>· Set and review credit limits for customers.</p><p>· Develop and implement credit policies to minimize credit risk</p><p>Collections Strategy:</p><p>· Develop and implement effective collections strategies to minimize overdue accounts.</p><p>· Monitor and analyze aging reports to prioritize collection efforts.</p><p>Customer Relationship Management:</p><p>· Build and maintain positive relationships with key customers.</p><p>· Collaborate with sales and customer service teams to address customer concerns.</p><p>Reporting and Analysis:</p><p>· Generate and analyze reports related to accounts receivable performance.</p><p>· Provide insights into cash flow, aging, and collection trends.</p><p>Process Improvement:</p><p>· Identify opportunities for process optimization in accounts receivable functions.</p><p>· Implement changes to improve efficiency, reduce DSO (Days Sales Outstanding), and enhance overall performance.</p><p><br></p>
We are looking for a detail-oriented Administrative Assistant to join our team in City of Industry, California. In this long-term contract role, you will play a key part in supporting daily operational needs, ensuring smooth workflow and effective communication across departments. This position offers an excellent opportunity to contribute to a dynamic work environment while honing your administrative skills.<br><br>Responsibilities:<br>• Provide exceptional customer service by answering inbound calls and addressing inquiries promptly.<br>• Organize and manage calendars, schedule meetings, and coordinate appointments for team members.<br>• Process invoices, payments, and purchase orders with accuracy and attention to detail.<br>• Maintain and update documentation, including filing, distributing incoming and outgoing mail, and managing time sheets.<br>• Assist with travel arrangements, expense account tracking, and vendor communication.<br>• Create dashboards and reports to streamline processes and improve workflow efficiency.<br>• Support training initiatives and ensure proper documentation for process improvements.<br>• Handle onsite administrative tasks such as distributing faxes and providing backup support.<br>• Collaborate with finance teams to manage specifications and review payments.<br>• Facilitate communication with vendors and coordinate logistics as needed.
<p>We are looking for a dedicated Bilingual Spanish Customer Service Representative to join our team in Torrance, California. In this Contract to permanent position, you will play a key role in delivering exceptional customer support while fostering strong relationships with clients. If you are tech-savvy, enjoy troubleshooting, and have a passion for coffee-related products, this is an excellent opportunity for you.</p><p><br></p><p>Responsibilities:</p><p>• Represent the company's values and culture in all customer interactions, ensuring a positive and detail-oriented experience.</p><p>• Build and maintain strong customer relationships, demonstrating empathy and understanding in every communication.</p><p>• Promote and recommend products and services tailored to meet customer needs, contributing to brand growth.</p><p>• Accurately record customer information and inquiries in the company database.</p><p>• Apply technical expertise to troubleshoot and resolve issues with products and appliances.</p><p>• Handle customer complaints effectively, maintaining composure and a detail-oriented approach in challenging situations.</p><p>• Participate in product and skill training sessions, successfully completing any required assessments.</p><p>• Share valuable feedback or observed trends with management to enhance customer experiences.</p><p>• Maintain consistent attendance and be available to work variable schedules, including occasional overtime and up to one weekend day per month.</p>
<p>We are looking for a dedicated and customer-focused <strong>Bilingual French Canadian</strong> Customer Service Representative to join our team in Torrance, California. In this role, you will be the voice of our company, assisting customers with inquiries, troubleshooting technical issues, and providing tailored recommendations to meet their needs. This is a Contract to permanent position within the manufacturing industry, offering an opportunity to grow while delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Represent the company's values and culture in all customer interactions, ensuring a positive and detail-oriented experience.</p><p>• Build and maintain strong, empathetic relationships with customers to address their questions and concerns effectively.</p><p>• Recommend and promote products or services that align with customers' needs, contributing to brand growth.</p><p>• Document customer details and inquiries accurately in company databases for future reference.</p><p>• Utilize technical knowledge to troubleshoot and resolve issues related to products and appliances.</p><p>• Manage customer complaints with patience and professionalism, ensuring satisfaction and de-escalating challenging situations.</p><p>• Participate in product and skill training sessions, successfully completing assessments to stay updated on offerings.</p><p>• Share valuable feedback and observed trends with management to improve customer service processes.</p><p>• Maintain regular attendance and flexibility to work variable schedules, including occasional weekends or overtime.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Beverly Hills, California. This role is ideal for someone passionate about delivering exceptional client experiences and is familiar with banking or customer service environments. You will play a vital part in supporting commercial banking operations while maintaining compliance and ensuring customer satisfaction. This a 2-month temporary role covering a medical leave coverage. The position has the potential to extend or go permanent. It's on-site, Monday through Friday, 8:30am to 4:30pm.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact for customer inquiries, ensuring prompt resolution and maintaining client satisfaction.</p><p>• Utilize case management tools to prioritize tasks, track progress, and meet service-level agreements.</p><p>• Build strong partnerships with internal teams, including operations and banking departments, to ensure seamless communication and efficient task management.</p><p>• Handle daily client requests, including funds transfers, account maintenance, and loan servicing, with accuracy and professionalism.</p><p>• Collect and process necessary documentation for account openings while coordinating with clients and internal teams.</p><p>• Perform call-backs to verify and authenticate client transactions, ensuring compliance and security protocols are followed.</p><p>• Support teller operations when needed to ensure smooth banking processes.</p><p>• Participate in projects aimed at improving client experience, optimizing workflows, and enhancing data integrity.</p><p>• Independently manage assignments with a focus on integrity, accountability, and adherence to company policies and compliance requirements.</p>
We are looking for a detail-oriented Order Processor to join our team in Long Beach, California. In this long-term contract role, you will play a vital part in ensuring accurate order entry and maintaining seamless communication with customers and internal teams. The ideal candidate will have a strong background in data entry and customer service, with the ability to resolve order discrepancies efficiently.<br><br>Responsibilities:<br>• Process customer sales orders accurately using designated computer systems.<br>• Provide price quotes to customers upon request and ensure timely responses.<br>• Notify Sales Representatives and Regional Managers of product shortages to address customer concerns.<br>• Maintain organized filing systems to support effective order tracking.<br>• Coordinate shipment schedules to meet customer delivery requirements.<br>• Resolve discrepancies in orders to align with customer expectations.<br>• Collaborate with internal teams, including credit, warehouse, and parts departments, to streamline operations.<br>• Offer exceptional customer service and promptly address issues related to orders.
<p>We are looking for a detail-oriented and proactive Customer Service/Order Representative to join our team in Inglewood, California. This Contract-to-permanent position involves managing order processing tasks within the customer service department of a wholesale company. The ideal candidate will excel in handling customer inquiries, processing various types of orders, and ensuring seamless communication with sales representatives.</p><p><br></p><p><strong>Requirements:</strong></p><p>Must be 18 years or older</p><p>High school diploma/GED required</p><p>Ability to remain professional and courteous with customers at all times</p><p>Excellent verbal and written communication skills </p><p>Basic Computer Skills</p><p><br></p><p><strong>Hours:</strong></p><p>Sunday-Friday: 8pm till work is completed, usually 3am but could be later. </p><p><strong> </strong></p><p><strong>Duties are as follows:</strong></p><p>1) Answer incoming calls</p><p>a. Supervisor will advise employees who is 1st, 2nd, etc. for answering inbound calls</p><p>2) Enter customer orders</p><p>a. Supervisor will specify who is responsible for handwritten order, email orders, faxed orders, standing orders and futures</p><p>3) Sort & organize customer product labels</p><p>a. Supervisor will specify who is responsible for which labels</p><p>4) Double check all work for errors and correct those errors if any or found</p><p>a. This must be completed before an employee can leave</p><p>5) Other duties may be assigned</p><p><strong>Breaks and Lunches:</strong></p><p>Breaks and lunches will be assigned by the supervisor. </p><p>All employees are allowed a 10 min break for every four hours of worked and after 6 hours of work all employees are entitled to a 30 min unpaid lunch, lunches cannot be taken at desks. Snacks are allowed. </p>
<p>The Community Center Associate will be based at one or more of Community Centers and will provide customer service to members and seniors in the community. This associate will represent the company in the community and will develop and maintain the company’s reputation. The position will be customer-facing with sales responsibilities. The representative will be motivated by company mission to deliver culturally-sensitive health care solutions to seniors in our community. The Medical Customer Service Rep must be <strong>bilingual in Korean. </strong></p><p><br></p><p>Schedule: 40 hours per week. Must be open to work on some Saturdays.</p><p><br></p><p>Functions & Job Responsibilities</p><p>• Provide excellent customer service for the Community Center(s).</p><p>• <strong>Must be bilingual in Korean.</strong></p><p>• Provide in-language support for members regarding their benefits and accessing care.</p><p>• Act as a Medicare Advisor with in-language support to community members with questions about their Medicare options.</p><p>• Schedule and coordinate health and wellness events held at the community centers. This includes logistic and planning efforts.</p><p>• Responsible for communicating and coordinating general building repairs with Facilities Manager/Department.</p><p>• Maintain a proper inventory of equipment, supplies and promotional/marketing items.</p><p>• Track and monitor traffic flow and utilization of services.</p><p>• Perform routine inspections to ensure equipment is working properly for quality assurance purposes.</p><p>• Responsible for managing the use of space to host classes, activities and trainings while ensuring safety and cleanliness.</p><p>• Identify and develop programs and activities that bring value and interest to the center by working closely with internal teams.</p><p>• Identify and participate in member events and community events showcasing benefits which includes sales booths at events, sponsorships of festivals, holidays, religious or ethnic services.</p>
<p>Do you have a knack for establishing and regulating an organization's accounting and finance procedures? If you're a practical Accounting Manager, this might be the job for you. Consider this position if you want to feel appreciated in your day-to-day work and be rewarded for your efforts. If you can take charge of daily operations, such as preparing and/or reviewing appropriate ledger entries and reconciliations, maintaining the general ledger system, preparing monthly, quarterly and annual financial statements, assisting with regulatory reporting as applicable, and related duties, you might be right for this Accounting Manager position with a burgeoning, innovative Local Government company. Located in the Long Beach, California area, this Accounting Manager position would be on a permanent basis. Apply today with Robert Half!</p><p><br></p><p>Responsibilities</p><p><br></p><p>- Ensure close deadlines are met by encouraging and managing the accounting team performance during the closing process</p><p><br></p><p>- Organize a variety of technical accounting analyses, procedures, and policies</p><p><br></p><p>- Possess a working knowledge of enterprise resource planning (ERP) systems</p><p><br></p><p>- Provide regular review and analysis of balance sheets and income statement accounts owned by the Senior Accountant</p><p><br></p><p>- Work closely with FP& A and accounting management to create relevant and timely reports on financial data analytics like the monthly flash report, key financial metrics, and actual spend against budgets/outlook</p><p><br></p><p>- Contribute to the preparation of GAAP financial statements through data analysis, document preparation, integrity validation, and reconciliation processes</p><p><br></p><p>- Assist in the implementation of NetSuite Financials, including system and process design, data migration, testing, training, and go-forward system administration</p><p><br></p><p>For confidential consideration, please email your Robert Half recruiter. If you're not currently working with anyone at Robert Half, please click "Apply" or call 562-800-3963 and ask for David Bizub. Please reference job order number 00460-0012837948. email resume to [email protected]</p>
<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>100% ONSITE</p><p><br></p><p>Robert Half is currently seeking an IT Systems Administrator for a client located in Torrance, CA area. IT Systems Administrator will be responsible for supporting hybrid enterprise environments across on-prem Windows systems and Microsoft cloud services. Skilled in user lifecycle management, endpoint configuration, patching, and automation using tools like PowerShell, Intune, Group Policy, and Azure AD.</p>
We are looking for a dedicated Office Services Associate to join our team in Irvine, California. This contract position involves delivering exceptional office support services, including reprographics, mail handling, and hospitality tasks. The ideal candidate will bring strong organizational skills and a proactive attitude to ensure smooth day-to-day operations.<br><br>Responsibilities:<br>• Perform reprographics and mail service tasks, ensuring all work adheres to established guidelines.<br>• Maintain organized logs for office services tasks, ensuring accuracy and completeness.<br>• Operate and troubleshoot office equipment, including copiers and scanners, and manage supplies such as paper and toner.<br>• Assist with conference room maintenance and office replenishment to ensure a tidy and functional workspace.<br>• Communicate effectively with supervisors and clients to address concerns and meet deadlines.<br>• Handle sensitive and confidential documents responsibly and securely.<br>• Conduct quality assurance checks on completed work to ensure high standards are met.<br>• Collaborate with team members to prioritize workflow and meet project deadlines.<br>• Lift and transport items weighing up to 50 pounds as part of daily responsibilities.<br>• Adhere to company policies and procedures while delivering services in a fast-paced environment.
<p>Robert Half Management Resources is seeking a Senior Accountant Consultant to support our premier aerospace client during an ERP go-live and hyper care phase. This hybrid works schedule engagement will last 3-6 months based in the South Bay area and requires strong expertise in general ledger accounting with experience in accounts payable. This Senior Accountant Consultant will play a crucial role as a ‘floater’ supporting both the accounting and accounts payable teams: managing vendor payments, supporting month- and year-end closes, reconciling accounts, analyzing audit requests, and resolving complex vendor and payment-related issues, with a focus on maintaining compliance and accuracy.</p><p><br></p><p>The ideal candidate will have a collaborative, solutions-oriented mindset—capable of driving initiatives, adapting to organizational changes, and supporting broader accounting tasks based on business needs. This is an ideal role for someone with both hands-on accounting expertise and project management skills to support ERP implementations and end-to-end AP processes.</p><p><br></p><p>Key Responsibilities:</p><p>• Month-End and Year-End Close: Support the monthly and annual close processes, including preparing journal entries, reconciling key accounts, completing reporting tasks, and ensuring accuracy in accruals and reconciliations.</p><p>• General Accounting Tasks: Handle tasks such as cash activity tracking, general ledger entries, reporting, and ad hoc financial analyses. Support cross-functional accounting departments, including Travel Accounting and General Accounting, as required.</p><p>• Vendor Payment Processing: Support end-to-end vendor payment processes, including vendor invoice payments, recurring payments, loan payments, and daily wire transfer coordination, ensuring compliance with company policies.</p><p>• Audit & Compliance: Analyze audit requests, support document preparation, address inquiries, and ensure all accounting activities follow internal controls, audit standards, and regulatory compliance.</p><p>• Problem Resolution: Research, interpret, and resolve vendor and payment-related issues; identify and address root causes to streamline processes and mitigate recurring problems.</p><p>• Customer Care & Documentation: Manage customer care inquiries related to accounting tasks and document implemented changes for internal and external stakeholders.</p><p>• Proactively provide status reporting on pending initiatives, projects, and implementations when needed, providing status updates and clear communication to all stakeholders.</p><p>• ERP Implementation Support: Provide hands-on assistance and functional expertise during the ERP go-live phase and hyper care, partnering with system implementation teams to ensure smooth transitions and issue resolution.</p>
We are looking for a dedicated and detail-oriented Bank Teller to join our team on a contract basis in Hacienda Heights, California. This role is ideal for professionals with strong customer service skills and experience in handling banking transactions. You will play a key part in assisting customers with their financial needs and ensuring efficient operations within a fast-paced environment.<br><br>Responsibilities:<br>• Handle daily banking transactions, including deposits, withdrawals, and payments with accuracy and professionalism.<br>• Respond to inbound customer calls, providing clear and helpful information regarding account inquiries and banking services.<br>• Assist customers with scheduling appointments and resolving any issues related to their accounts.<br>• Process data entry tasks efficiently to maintain accurate records of transactions and customer interactions.<br>• Utilize Microsoft Excel and Word to generate reports and organize information as needed.<br>• Manage email correspondence to address customer inquiries and provide timely responses.<br>• Support inbound and outbound communication efforts to ensure customers receive the assistance they need.<br>• Execute order entry tasks with attention to detail and adherence to established procedures.<br>• Uphold high levels of customer satisfaction by delivering friendly and effective service in every interaction.<br>• Collaborate with team members to improve operational workflows and enhance service quality.
We are looking for a detail-oriented and organized Receptionist to join our team in Santa Ana, California. This is a Contract-to-Permanent position offering an excellent opportunity for growth and long-term career development. The ideal candidate will provide essential front desk support while delivering exceptional customer service to clients and team members.<br><br>Responsibilities:<br>• Manage and operate a multi-line phone system, ensuring calls are answered promptly and directed appropriately.<br>• Greet visitors and clients with professionalism and assist them as needed.<br>• Perform accurate data entry tasks to maintain and update records.<br>• Handle email correspondence efficiently, responding to inquiries and forwarding messages to the appropriate departments.<br>• Organize and maintain files and records to ensure easy accessibility.<br>• Schedule appointments and manage calendars for staff and executives.<br>• Collaborate with team members to ensure smooth daily operations and communication.<br>• Utilize Microsoft Office tools, including Word, Excel, and Outlook, to complete administrative tasks.<br>• Maintain a clean and organized reception area, creating a welcoming environment for visitors.<br>• Support additional administrative tasks as assigned by management.
<p>We are looking for a skilled IT Project Manager to join our team in Torrance, CA, on a long-term contract basis. In this role, you will lead and coordinate projects for consumer applications with a focus on digital products, ensuring successful delivery through effective collaboration and communication. This position requires a proactive individual who excels at managing complex projects while fostering continuous improvement within teams.</p><p><br></p><p>Job Description</p><p>Daily Responsibilities</p><ul><li>Manage project plans, staff tasks, and progress reporting.</li><li>Track dependencies, risks, and issues.</li><li>Communicate project status to business and IT stakeholders.</li><li>Review, refine, and validate complex business requirements; prioritize backlog.</li><li>Collaborate with Solution Architects and Tech Leads on technical design.</li><li>Ensure quality through test planning and execution with QA teams.</li><li>Coordinate and lead stakeholder meetings; distribute meeting minutes.</li><li>Create presentations and communication materials for various stakeholders.</li><li>Manage release and post-launch activities; support production systems.</li><li>Monitor team performance and provide feedback; ensure transparency.</li><li>Empower delivery teams and Product Owners in task/story definition.</li><li>Facilitate continuous improvement through retrospectives and data-driven insights.</li><li>Maintain team data and project collateral to align with evolving business needs.</li></ul><p>Project Focus</p><ul><li>Drive Agile practices for customer-facing digital products.</li><li>Collaborate with IT associates, consultants, and vendors to define goals, backlogs, and roadmaps.</li><li>Manage medium to large, moderately to highly complex projects.</li><li>Ensure timely, budget-conscious, high-quality project delivery.</li><li>Assemble project plans, assign tasks, monitor progress, and escalate issues as needed.</li></ul>
We are looking for a detail-oriented and customer-focused Bank Teller to join our dynamic team in Upland, California. In this long-term contract position, you will play a key role in ensuring smooth financial transactions and delivering exceptional service to our clients. This opportunity is ideal for individuals with a background in banking or financial services who thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Provide a welcoming experience for customers by addressing inquiries and processing financial transactions efficiently.<br>• Handle cash transactions such as deposits, withdrawals, transfers, and loan payments with precision and adherence to company policies.<br>• Process check-cashing requests accurately while maintaining compliance with branch procedures.<br>• Ensure the cash drawer remains balanced and assist with overall branch cash flow management.<br>• Identify customer needs and offer tailored banking products and services to enhance their experience.<br>• Implement security measures and fraud prevention protocols to safeguard branch operations and customer assets.<br>• Support daily branch operations, including opening and closing procedures.<br>• Collaborate with team members to maintain workflow during peak hours and high-traffic periods.
<p>We are looking for an experienced Billing Analyst to join our client in Los Angeles, California. In this role, you will play a key part in managing billing processes, ensuring accurate accounts receivable operations, and supporting customer service functions.</p><p><br></p><p>Responsibilities:</p><p>• Prepare, process, and review invoices to ensure accuracy and compliance with company policies.</p><p>• Manage accounts receivable functions, including tracking payments and resolving discrepancies.</p><p>• Utilize Aderant and other financial systems to perform billing and reporting tasks efficiently.</p><p>• Provide excellent customer service by addressing billing inquiries and resolving issues in a timely manner.</p><p>• Collaborate with internal teams to ensure seamless billing operations and communication.</p><p>• Generate and analyze financial reports to support decision-making processes.</p><p>• Maintain accurate documentation of billing activities and ensure compliance with regulations.</p><p>• Support export customer service processes, ensuring accurate and timely billing for international clients.</p><p>• Assist with the implementation and improvement of billing procedures to enhance efficiency.</p>
<p>We are currently seeking a dedicated <strong>Medical Call Center Representative</strong> to join our dynamic and fast-paced call center team.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>As a <strong>Medical Call Center Representative</strong>, you will:</p><ul><li>Serve as the first point of contact for patients, answering inbound calls and addressing inquiries with professionalism and empathy.</li><li>Schedule medical appointments and accurately enter patient information into electronic medical records (EMR) systems.</li><li>Assist patients with understanding healthcare provider availability, appointment procedures, and pre-visit requirements.</li><li>Handle high call volumes and prioritize urgent calls effectively while maintaining excellent customer service.</li><li>Verify insurance information and provide basic details about billing or co-payments.</li><li>Resolve questions and concerns with patience and support, or escalate advanced matters to clinical staff when necessary.</li><li>Provide follow-up calls to confirm appointments, relay test results (when applicable), or provide reminders.</li><li>Ensure compliance with HIPAA regulations regarding patient confidentiality.</li></ul><p><br></p>
