Key responsibilities:<br><br>Benefits Administration and Employee Support<br>- Serve as a primary point of contact for employee benefits inquiries through email and ServiceNow, researching and resolving enrollment and claims issues<br>- Administer life events in Workday, including leave of absence events, from initiation through completion and close-out<br>- Review and approve dependent eligibility in Workday and process Evidence of Insurability approvals and denials<br>- Prepare benefit verification letters, new hire enrollment reminders, and The Hartford conversion letters<br>- Process child support orders (medical support) in coordination with Payroll<br><br>Billing, Premium Reconciliation and COBRA<br>- Reconcile and process monthly carrier invoices<br>- Manage premium receipts and deposits, arrears clearance, and late-premium notices for employees on leave<br>- Administer COBRA end to end, including WageWorks reconciliation and auditing COBRA files against Workday to resolve discrepancies<br><br>Audits, Reporting and Payroll Integration<br>- Partner with Payroll each semi-monthly and biweekly pay cycle to ensure benefit retros and arrears are processed accurately<br>- Run and analyze recurring audit reports, including retro recalculation by pay date, benefit status events, terminated employees with benefits, and dependent validation<br>- Audit passive life events (coverage end dates, overage dependents, ACA eligibility)<br>- Track part-time faculty benefit eligibility<br>- Audit carrier integration files (including The Hartford) and resolve discrepancies<br>- Prepare the VOP report for the Jesuit community with Payroll<br><br>Open Enrollment<br>- Coordinate benefits fair logistics, including carrier invitations, catering, and event setup<br>- Provide administrative and employee support throughout the Open Enrollment period
We are looking for a Benefits Specialist to join a team in Irvine, California in a Contract to Permanent role. This position supports the delivery of employee benefits programs by helping with enrollments, employee inquiries, records management, and benefits system activity. The ideal candidate brings strong attention to detail, a service-oriented approach, and the ability to manage several priorities while contributing to a positive employee experience.<br><br>Responsibilities:<br>• Provide day-to-day support for health, retirement, life, disability, and voluntary benefit programs while ensuring employees receive accurate and timely assistance.<br>• Investigate and resolve issues related to enrollments, eligibility, carrier connections, billing questions, and claims concerns.<br>• Guide employees through benefits processes and help them use benefits administration tools effectively.<br>• Process benefits-related events such as employee enrollments, life status changes, and open enrollment activities while monitoring deadlines and documentation requirements.<br>• Partner with HR teams and internal stakeholders to verify data accuracy, reconcile records, and address discrepancies with carriers or system files.<br>• Assist with audits, testing, troubleshooting, and ongoing maintenance for HRIS and benefits administration platforms, including support for system updates or implementations when needed.<br>• Coordinate assigned benefits projects by tracking milestones, organizing communications, maintaining documentation, and following through on action items.<br>• Contribute to process improvements, employee communications, wellness initiatives, and compliance reporting to strengthen consistency and engagement across the organization.
<p>We are looking for someone with <strong>2–4 years of hands-on employee benefits and/or HR experience</strong> who can jump in and support the Benefits Manager across a portfolio of approximately 23 brands.</p><p>The ideal candidate will have experience with:</p><p>• Medical, dental, vision, life, disability, 401(k), and voluntary benefits</p><p> • New hire enrollment and qualifying life events</p><p> • Open enrollment and benefits administration</p><p> • Employee questions and benefits issue resolution</p><p> • Eligibility, carrier, billing, claims, and enrollment discrepancies</p><p> • HRIS and/or benefits administration systems</p><p> • Benefits reporting, audits, and data reconciliation</p><p> • Basic ACA compliance knowledge</p><p> • Excel and Microsoft Office</p><p> • Managing multiple projects, deadlines, and follow-ups</p><p> • Working with HR, payroll, carriers, vendors, and employees</p><p> </p>