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1 result for Communications Specialist in Lexington, KY
- Lexington, KY
- onsite
- Temporary to Hire
- 14 - 14 USD / Hourly
- <p>Robert Half is looking for a detail-oriented Reservation Specialist to support hotel booking operations in Lexington-Fayette, Kentucky. This contract opportunity with permanent potential is ideal for someone who enjoys assisting guests, handling high-volume call activity, and ensuring reservation details are accurate from the initial request through final confirmation. The person in this role will serve as a key point of contact for booking inquiries, itinerary adjustments, and customer support related to extended hotel stays.</p><p><br></p><p>2nd Shift Position - Contract To Hire Position - Call Center</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls and assist customers with hotel reservation requests in a fast-paced service environment.</p><p>• Update, revise, and confirm booking details to ensure each reservation reflects current guest needs and stay requirements.</p><p>• Support guests with changes such as date adjustments, room requests, and other reservation-related modifications.</p><p>• Manage bookings for short- and long-term stays, including reservations extending up to 40 nights.</p><p>• Communicate clearly with clients to explain reservation options, availability, pricing, and applicable terms.</p><p>• Resolve customer concerns professionally while maintaining a high standard of service and accuracy.</p><p>• Coordinate reservation information carefully to reduce errors and provide timely confirmations.</p><p>• Apply strong relationship-management skills to create a positive customer experience throughout each interaction.</p>
- 2026-05-04T00:00:00Z