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6 results for Customer Service Manager in Lehigh, PA

Bilingual Sales Associate

Coopersburg, PA
onsite
Contract / Temporary to Hire
19.00 - 22.00 USD / Hourly
Join a dynamic team as a Bilingual Sales Assistant! Robert Half is seeking a motivated professional fluent in English and Spanish, to support our sales operations and help deliver exceptional customer experiences. Key Responsibilities:<ul><li>Proactively assist sales representatives with administrative and customer service tasks</li><li>Communicate professionally with clients and prospects in both English and Spanish</li><li>Process orders, prepare quotes, and update client records in our CRM system</li><li>Respond to phone, email, and in-person inquiries with a customer-first approach</li><li>Support sales presentation preparation and follow-up activities</li><li>Coordinate with internal teams to ensure timely order fulfillment and resolve issues</li><li>Translate documents and correspondence as needed</li></ul>
2026-04-16T15:28:42Z

Call Center Representative

Allentown, PA
onsite
Contract / Temporary to Hire
18.00 - 20.00 USD / Hourly
Robert Half is seeking a personable, reliable, and detail-oriented On-Site Customer Service Representative to join a local team. In this role, you will serve as the first point of contact for customers, providing outstanding support and helping ensure a positive experience with products and services. Key Responsibilities:<ul><li>Greet and assist customers in person, addressing inquiries and resolving issues in a timely and professional manner</li><li>Manage incoming requests, process orders, and provide information about products, services, and policies</li><li>Maintain accurate records of customer interactions and transactions</li><li>Collaborate with team members and other departments to ensure customer satisfaction</li><li>Escalate complex issues to the appropriate personnel when necessary</li><li>Support administrative tasks as needed to ensure smooth on-site operations</li></ul>
2026-04-07T18:58:43Z

Business Operations Analyst II

Allentown, PA
remote
Temporary
- USD / Hourly
Position Overview The Business Operations Analyst II supports customer service operations by delivering reliable operational analysis performance reporting and insights within a regulated utility environment. With moderate autonomy this role analyzes customer service data monitors operational and compliance driven KPIs and maintains established dashboards and reporting solutions to support day to day operations forecasting and staffing decisions. The analyst partners with business and technical stakeholders to identify trends risks and root causes affecting service delivery while ensuring data accuracy documentation and regulatory readiness across reporting and analytics. ________________________________________ Key Responsibilities - Analyze customer services operational data including call volume handle time service levels backlog billing accuracy and customer satisfaction metrics - Develop and maintain dashboards scorecards and recurring reports for leadership and operational teams - Monitor key performance indicators KPIs related to customer experience efficiency and compliance - Identify trends risks and root causes impacting customer performance and service delivery - Partner with business stakeholders to translate operational needs into analytical requirements - Perform adhoc analyses in support of customer service operations performance monitoring and continuous improvement - Ensure accuracy consistency and transparency of reporting and documentation - Assist with data preparation for regulatory reporting or audits related to customer service performance
2026-04-14T20:08:46Z

Accounts Receivable Clerk

Allentown, PA
onsite
Contract / Temporary to Hire
- USD / Hourly
We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Allentown, Pennsylvania. This contract-to-permanent position offers an excellent opportunity to apply your expertise in managing financial transactions and ensuring accurate records. The ideal candidate will thrive in a fast-paced environment while maintaining a high level of accuracy in all aspects of accounts receivable functions. Responsibilities: • Process and manage accounts receivable transactions, ensuring all records are accurate and up-to-date. • Handle commercial collections, following up on outstanding invoices and communicating with clients to resolve payment issues. • Apply cash payments to appropriate accounts in a timely and efficient manner. • Perform billing functions, including generating and distributing invoices to customers. • Reconcile accounts and investigate discrepancies to maintain financial accuracy. • Collaborate with other departments to ensure seamless financial operations and resolve any issues. • Maintain detailed records of all transactions and prepare reports for management. • Utilize QuickBooks software to manage accounts and ensure compliance with company policies. • Assist with month-end closing processes related to accounts receivable. • Provide excellent customer service when addressing client inquiries regarding billing and payments.
2026-04-17T18:53:42Z

Part Time Office Manager

Center Valley, PA
onsite
Contract / Temporary to Hire
17.00 - 20.00 USD / Hourly
Robert Half is seeking an organized and detail-oriented Part-Time Office Manager to join a local team. In this dynamic role, you will oversee essential administrative functions to ensure smooth day-to-day office operations. The ideal candidate thrives in a fast-paced environment, demonstrates excellent communication skills, and has a proactive approach to problem-solving. Key Responsibilities:<ul><li>Manage daily office operations, including ordering supplies, coordinating vendors, and maintaining office equipment.</li><li>Serve as the main point of contact for internal and external communications.</li><li>Support accounting tasks such as processing invoices, payroll, and expenses.</li><li>Maintain electronic and physical filing systems and ensure data confidentiality.</li><li>Organize meetings, coordinate calendars, and assist with event planning.</li><li>Provide support for onboarding new employees and managing HR documentation.</li><li>Perform general administrative duties as assigned.</li></ul>
2026-04-07T17:14:30Z

Staff Accountant

Allentown, PA
onsite
Permanent
65000.00 - 75000.00 USD / Yearly
Our client is looking for a meticulous and motivated Staff Accountant to join their team in Allentown, Pennsylvania. In this role, you will handle key accounting functions such as month-end close activities, cash management, and fixed asset accounting, while ensuring accuracy and compliance in financial reporting. This position offers an exciting opportunity to contribute to a dynamic finance team and further develop your accounting expertise. Responsibilities:• Prepare and post journal entries during monthly close processes to ensure accurate financial reporting.• Reconcile accounts and maintain comprehensive financial schedules on a monthly basis.• Process payments through various channels, including checks, bank portals, and vendor platforms, while ensuring timely execution.• Monitor cash activity and assist with ongoing cash management tasks.• Set up new fixed assets and leases, and support reconciliation processes for lease accounting.• Administer the company’s credit card program, reviewing expenses and ensuring proper coding and documentation.• Collaborate with employees to resolve discrepancies in expense reports and missing receipts.• Navigate accounting systems to complete daily tasks and maintain data integrity.• Conduct variance analyses and prepare ad hoc financial reports as needed.• Partner with internal teams to uphold compliance with accounting policies and deadlines.
2026-04-03T11:33:45Z