Add your latest resume to match with open positions.

3 results for Customer Experience Specialist in Lehigh, PA

Call Center Representative

Allentown, PA
onsite
Temporary to Hire
18.00 - 20.00 USD / Hourly
Robert Half is seeking a personable, reliable, and detail-oriented On-Site Customer Service Representative to join a local team. In this role, you will serve as the first point of contact for customers, providing outstanding support and helping ensure a positive experience with products and services. Key Responsibilities:<ul><li>Greet and assist customers in person, addressing inquiries and resolving issues in a timely and professional manner</li><li>Manage incoming requests, process orders, and provide information about products, services, and policies</li><li>Maintain accurate records of customer interactions and transactions</li><li>Collaborate with team members and other departments to ensure customer satisfaction</li><li>Escalate complex issues to the appropriate personnel when necessary</li><li>Support administrative tasks as needed to ensure smooth on-site operations</li></ul>
2026-04-07T18:58:43Z

Accounts Receivable & Collections Specialist

Allentown, PA
onsite
Permanent / Full Time
55000.00 - 65000.00 USD / Yearly
We are looking for an Accounts Receivable & Collections Specialist to support daily receivables activity and help maintain accurate financial records in Allentown, Pennsylvania. This role is well suited to someone who can manage competing priorities, communicate effectively with customers and internal teams, and stay highly organized in a fast-paced setting. The ideal candidate brings strong attention to detail, sound judgment when resolving billing issues, and a proactive approach to keeping accounts current and well documented. Responsibilities:• Manage customer invoicing, apply incoming payments, record deposits, and reconcile account activity to ensure accurate balances.• Review outstanding receivables regularly, follow up on past-due accounts, and support timely collection of commercial payments.• Respond to billing questions, payment concerns, and account disputes while maintaining constructive and customer-focused relationships.• Prepare recurring and ad hoc reports that summarize aging trends, collection progress, and overall payment performance for leadership review.• Partner with sales, operations, and finance teams to investigate account issues, resolve discrepancies, and prevent future billing errors.• Maintain complete and organized records of collection efforts, account updates, and customer communications for audit-ready documentation.• Monitor account details closely to identify inconsistencies, research root causes, and recommend practical solutions to improve receivables accuracy.
2026-04-20T19:18:43Z

Receptionist

Allentown, PA
onsite
Temporary / Contract
17.00 - 19.00 USD / Hourly
Robert Half is seeking a friendly, organized receptionist to serve as the welcoming face and support hub of a local office. In this key role, you’ll greet visitors, answer phones, manage appointments, and provide general administrative support to keep the team operating efficiently. Responsibilities:<ul><li>Greet and direct visitors in a courteous and professional manner</li><li>Answer, screen and route incoming phone calls</li><li>Maintain a clean and organized reception area</li><li>Manage incoming and outgoing mail and deliveries</li><li>Schedule meetings and maintain calendars for staff</li><li>Assist with data entry, filing, and basic document preparation</li><li>Order office supplies and track inventory</li><li>Support other administrative projects as needed</li></ul>
2026-04-08T16:28:51Z