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3 results for Customer Experience Specialist in Lehigh, PA
- Allentown, PA
- remote
- Temporary to Hire
- 17.00 - 21.00 USD / Hourly
- <p>Robert Half is partnering with a well-established organization seeking a reliable and customer-focused <strong>Call Center Representative</strong> to join their team. This position is <strong>fully onsite</strong>, requiring daily attendance at the office to support a high-volume call center environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound and outbound customer calls in a professional and timely manner</li><li>Provide accurate information, resolve inquiries, and escalate issues when needed</li><li>Document all interactions in the company’s CRM or call tracking system</li><li>Maintain a high level of customer satisfaction and service quality</li><li>Meet daily/weekly performance metrics (call volume, response time, etc.)</li><li>Collaborate with team members and supervisors to ensure smooth operations</li></ul>
- 2026-06-05T18:53:42Z
- Allentown, PA
- onsite
- Temporary to Hire
- 17.00 - 19.00 USD / Hourly
- <p>Robert Half is seeking a friendly, organized, and professional <strong>Part-Time Receptionist</strong> to serve as the first point of contact for visitors, clients, and employees. This role is ideal for someone with strong communication skills, a polished demeanor, and the ability to manage multiple administrative tasks in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome visitors in a professional and courteous manner</li><li>Answer, screen, and direct incoming phone calls</li><li>Manage the front desk and maintain a clean, organized reception area</li><li>Handle incoming and outgoing mail, packages, and deliveries</li><li>Schedule appointments and maintain calendars as needed</li><li>Provide general administrative support, including filing, data entry, and document preparation</li><li>Assist with office supply inventory and ordering</li><li>Support other departments with clerical tasks as assigned</li></ul><p><br></p>
- 2026-06-02T14:08:47Z
- Allentown, PA
- onsite
- Temporary / Contract
- - USD / Hourly
- <p><strong>Position Overview:</strong></p><p>Our client is seeking a detail-oriented <strong>Accounts Receivable Specialist</strong> to support their finance team. This role will focus on managing AR functions, handling daily banking activity, and performing account reconciliations to ensure accurate and timely financial reporting.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage full-cycle <strong>Accounts Receivable</strong>, including invoicing, cash applications, and collections</li><li>Process and post daily <strong>cash receipts and banking transactions</strong> (ACH, wire transfers, lockbox, etc.)</li><li>Perform regular <strong>account reconciliations</strong>, including customer accounts and bank statements</li><li>Investigate and resolve payment discrepancies and billing issues</li><li>Monitor aging reports and follow up on outstanding balances</li><li>Assist with month-end close activities related to AR and cash</li><li>Maintain accurate records and ensure compliance with company policies</li><li>Collaborate cross-functionally with internal teams and customers to resolve issues</li></ul>
- 2026-06-09T13:08:43Z