<p>Position Summary: We are seeking an experienced Systems Engineer with 5+ years of hands-on expertise supporting and managing Windows and Linux servers, VMware environments, Citrix technologies, and Microsoft Exchange. This role requires a strong technical background, the ability to work independently or as part of a team, excellent troubleshooting skills, and a commitment to delivering reliable IT infrastructure solutions.</p><p>Key Responsibilities:</p><ul><li>Design, deploy, maintain, and support Windows and Linux server environments.</li><li>Manage and administer VMware infrastructure, including provisioning, monitoring, and upgrading virtual environments.</li><li>Implement, configure, and support Citrix technologies such as Citrix Virtual Apps and Desktops (XenApp/XenDesktop), Citrix ADC (NetScaler), and related solutions.</li><li>Oversee Microsoft Exchange environments, handling installation, migration, patching, and troubleshooting.</li><li>Monitor system performance and ensure compliance with organizational security policies.</li><li>Troubleshoot and resolve hardware, software, and network issues quickly and effectively.</li><li>Collaborate with cross-functional teams on infrastructure projects and deployments.</li><li>Maintain accurate system documentation and proactively recommend improvements or enhancements.</li><li>Participate in on-call rotation and provide escalation support as needed.</li><li><br></li></ul><p><br></p>
We are looking for an Intelligence Analyst to join our team in Alpine, Utah. This role offers an exciting opportunity to conduct investigative research for major global brands, utilizing your analytical skills and attention to detail. The ideal candidate thrives on solving complex problems, is passionate about learning, and values confidentiality in handling sensitive information.<br><br>Responsibilities:<br>• Perform in-depth online research and analysis using Open-Source Intelligence (OSINT) tools to support investigations related to business due diligence, trademark infringement, and business intelligence.<br>• Prepare comprehensive investigative reports that summarize findings from multiple sources into clear and concise assessments.<br>• Coordinate and prioritize multiple projects while meeting deadlines and collaborating with management.<br>• Engage directly with companies to verify information and gather additional data, ensuring accuracy in research.<br>• Devote approximately 60% of your time to research and report writing, 30% to outreach activities, and 10% to administrative tasks.<br>• Collaborate with team members to address challenging scenarios and develop innovative solutions.<br>• Uphold strict confidentiality standards when handling sensitive information.<br>• Contribute to team discussions and brainstorming sessions to enhance investigative strategies.
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in SLC, Utah. In this role, you will provide technical support to ensure seamless IT operations and address user challenges effectively. This position is ideal for someone with a strong background in troubleshooting and a customer-focused approach.<br><br>Responsibilities:<br>• Respond promptly to service desk tickets and resolve technical issues efficiently.<br>• Provide support for Microsoft Windows 10 and troubleshoot operating system-related problems.<br>• Manage Active Directory tasks, including user account creation and permissions.<br>• Diagnose and address hardware and software issues for end users.<br>• Assist users with basic troubleshooting and IT inquiries.<br>• Ensure all support requests are documented and tracked accurately.<br>• Collaborate with team members to identify and implement solutions for recurring technical problems.<br>• Maintain and update IT documentation to support operational processes.<br>• Deliver excellent customer service while addressing technical concerns.<br>• Communicate effectively with users to understand their needs and provide timely resolutions.
<p>We are looking for a skilled Business Intelligence Analyst to join our client's team on a short-term contract basis. In this role, you will leverage your expertise in data analysis, reporting, and dashboard creation to support executive-level decision-making and optimize IT operations. This position offers the flexibility of working remotely, making it ideal for professionals who thrive in independent environments.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and interpret complex datasets to extract actionable insights for business operations.</p><p>• Design and develop dynamic reports and dashboards tailored for executive audiences.</p><p>• Collaborate with stakeholders to gather requirements and align analytics solutions with business needs.</p><p>• Utilize Power BI and Tableau to create visually compelling and user-friendly dashboards.</p><p>• Perform integrations between organizational tools and Power BI, ensuring seamless data flow.</p><p>• Support IT operations reporting and network operations reporting through detailed analyses.</p><p>• Apply advanced data modeling techniques to structure and organize information effectively.</p><p>• Develop APIs to facilitate data sharing and enhance reporting capabilities.</p><p>• Enable data-driven decision-making by providing accurate and timely insights.</p><p>• Work independently while contributing to team objectives and fostering collaboration.</p><p><br></p><p>Top 3 Hard Skills:</p><p>1 Past experience performing API integrations between SAAS tools and Power BI</p><p>2 Experience building dashboards for an executive level audience</p><p>3 Prior experience in IT Operations reporting or network operations reporting</p>