Results for Help Desk Analyst Jobs in Lehi, UT

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Help Desk/Desktop Support Analyst

Salt Lake City, UT
onsite
Temporary / Contract
23 - 28 USD / Hourly
Our client is looking for a Help Desk/IT Support Specialist to provide responsive technical support for employees in the Salt Lake area. This Long-term Contract position is ideal for someone who can quickly become a dependable point of contact for day-to-day IT issues while helping maintain a stable, secure, and productive user experience. The role supports a manufacturing organization and offers the opportunity to work closely with end users while contributing to reliable technology operations across multiple sites. Responsibilities:• Deliver front-line technical assistance for hardware, software, and access-related issues affecting office and plant-based employees.• Diagnose and resolve desktop, laptop, peripheral, and Microsoft Windows problems to minimize user downtime.• Administer user accounts and permissions in Active Directory and support core Microsoft 365 Enterprise services.• Provide device support and enrollment assistance through Intune, including basic configuration and troubleshooting activities.• Investigate routine network connectivity issues and coordinate with broader IT teams when escalation is needed.• Guide employees on effective use of workplace technology by offering clear end-user training and practical support.• Track, prioritize, and document support requests to ensure timely follow-up and consistent service delivery.• Assist with operational IT activities that help senior team members focus on larger infrastructure, cybersecurity, and service improvement efforts.
2026-10-23T00:00:00Z

Help Desk/Desktop Support Analyst (travel)

Sandy, UT
onsite
Permanent / Full Time
54000 - 62000 USD / Yearly
We are looking for a hands-on Help Desk/Desktop Support Analyst to support technology operations for an organization in Sandy, Utah. This position blends user support, desktop administration, on-site technical work, and documentation, making it ideal for someone who enjoys solving problems in an office settings. The role includes seasonal travel to multiple locations and requires a dependable, detail-oriented individual who can maintain consistent standards while delivering responsive technical assistance. Responsibilities:• Deliver first- and second-line technical support for staff, resolving issues related to Windows computers, Microsoft 365, printers, browsers, security software, and network connectivity.• Set up, configure, maintain, and replace desktop systems and related hardware while ensuring devices meet established operational standards.• Assist with operating system imaging, software deployment, patching, and application configuration across user workstations and shared environments.• Travel to school and office sites to install workstations, support computer lab rollouts, and complete assigned technology refresh initiatives.• Diagnose equipment failures, manage support tickets through resolution, and coordinate with external service providers when repairs are needed.• Install and maintain structured cabling for voice and data connections, including basic termination, testing, cable organization, and equipment mounting.• Create and update technical procedures, configuration records, and support documentation to promote consistency and efficient issue resolution.• Provide support during after-hours or weekend assignments as needed and contribute to projects that require seasonal multi-state travel.• Track hardware assets and maintain accurate inventory information for deployed and retired equipment.
2026-10-22T00:00:00Z

Cybersecurity Analyst

Murray, UT
remote
Temporary / Contract
39 - 50 USD / Hourly
We are looking for a Cybersecurity Analyst to support a focused application security effort centered on identifying, validating, and resolving exposed secrets and credentials within source code repositories. This role is based in Murray, Utah, and is offered as a Long-term Contract position. The person in this role will work closely with engineering and security partners to move findings from investigation through remediation and documented closure in a fast-paced, project-driven environment. Responsibilities: • Investigate security alerts related to exposed credentials and embedded secrets found in source code repositories, confirming validity and potential risk. • Partner with software engineers, application owners, and security teams to assign ownership, define remediation steps, and drive issues through resolution. • Use scripting and automation tools such as PowerShell, Bash, or Python to streamline analysis, tracking, and follow-up activities. • Review repository history and code context in Git and GitHub to support remediation planning and verify corrective actions. • Document findings, decisions, remediation progress, and final disposition in a clear and audit-ready manner. • Coordinate with cross-functional stakeholders across a large engineering organization to maintain momentum on a backlog of security findings. • Evaluate factors such as credential type, privilege level, environment, and exposure scope to help prioritize response actions. • Validate that completed fixes fully address the identified issue and close findings with accurate reporting and supporting evidence.
2026-10-09T00:00:00Z

EDI Analyst

Murray, UT
onsite
Permanent / Full Time
100000 - 110000 USD / Yearly
A growing organization is seeking a Senior Healthcare Integration Specialist to take ownership of critical data connections supporting claims administration and related business operations. This individual will serve as the primary point of coordination between external partners, internal stakeholders, and technical resources to ensure information is exchanged accurately, securely, and according to established timelines.This is a hands-on individual contributor role for someone who understands healthcare transaction processing and can independently manage partner requirements, connection setup, testing, production support, and ongoing issue resolution.Key Responsibilities<ul><li>Own the operational lifecycle of electronic integrations, from initial requirements gathering and connectivity setup through testing, launch, and ongoing support.</li><li>Coordinate with external partners to establish transmission requirements, delivery schedules, file-naming conventions, security protocols, and processing expectations.</li><li>Support healthcare claims transactions, with an emphasis on 837 files, while providing additional assistance across related enrollment, eligibility, payment, and authorization exchanges.</li><li>Configure and maintain secure file-transfer connections, including SFTP-based exchanges between external organizations and internal environments.</li><li>Monitor inbound and outbound activity to identify missing files, processing delays, rejected transactions, connection failures, and formatting discrepancies.</li><li>Research transaction errors and collaborate with the appropriate business, development, database, or partner resources to reach resolution.</li><li>Review electronic files and transaction structures to validate that data aligns with agreed-upon specifications and business requirements.</li><li>Coordinate implementation activities with vendors, service providers, and other external organizations exchanging business-critical information.</li><li>Maintain documentation for partner requirements, transmission schedules, support procedures, recurring processes, and configuration details.</li><li>Provide subject-matter guidance to internal teams while helping improve the consistency, visibility, and reliability of integration processes.</li><li>Participate in technology changes, partner transitions, system enhancements, and other projects that affect electronic information exchange.</li></ul>
2026-10-20T00:00:00Z

Technical (Application) Support Specialist

American Fork, UT
onsite
Temporary to Hire
20 - 24 USD / Hourly
We are looking for a Technical (Application) Support Specialist to join a service-focused team in Utah in a contract capacity with the potential for a permanent role. This position supports internal users by resolving application-related issues, improving workflow performance, and delivering timely, well-documented solutions. The ideal candidate brings a strong customer support mindset, solid troubleshooting ability, and a willingness to contribute to both software support and occasional hands-on IT tasks. Responsibilities: • Handle incoming application support requests, prioritize issues appropriately, and drive tickets through completion within established service expectations. • Investigate and resolve software, system workflow, and user-access concerns affecting day-to-day business operations. • Set up, maintain, and refine user workflows within the company’s application environment, including platform-based support activities. • Record diagnostic steps, outcomes, and recurring issue patterns to strengthen team knowledge and improve future support efficiency. • Communicate with internal stakeholders to gather missing details, clarify reported problems, and provide clear status updates throughout the support process. • Join client or user discussions when additional context is needed to identify root causes and confirm appropriate solutions. • Partner with technical team members on basic infrastructure-related tasks during slower support periods, such as equipment setup, cabling, or other IT support projects. • Contribute ideas that improve support processes, documentation standards, and issue resolution consistency across the team.
2026-10-21T00:00:00Z

5 results for Help Desk Analyst in Lehi, UT