We are looking for an experienced Director of Cyber Security to lead a comprehensive, enterprise-wide security program in Utah. This leader will work closely with executives and cross-functional teams to strengthen risk management, protect critical systems, and advance a resilient security posture that supports business growth. The role requires a strategic thinker who can also guide operational execution across governance, architecture, incident response, and identity security.<br><br>Responsibilities:<br>• Shape and oversee the organization’s cybersecurity strategy, long-term roadmap, and policy framework to align security priorities with business objectives.<br>• Collaborate with executive leaders, legal, compliance, privacy, and technical teams to evaluate cyber risk and drive practical mitigation plans.<br>• Direct security operations across monitoring, detection, response, and recovery activities to improve readiness against evolving threats.<br>• Lead the design and maturity of incident response plans, investigation procedures, and post-event improvement efforts.<br>• Manage enterprise vulnerability and exposure management programs, including prioritization, remediation tracking, and risk reporting.<br>• Provide leadership for security architecture and engineering to ensure infrastructure, cloud platforms, applications, and business systems are designed with appropriate protections.<br>• Oversee identity and access management practices, including access controls, authentication standards, and related governance measures.<br>• Supervise internal security team members, contractors, and external partners while setting performance expectations and encouraging focused growth.<br>• Establish cybersecurity metrics, dashboards, and reporting for senior leadership to communicate program effectiveness, risk posture, and vendor performance.
We are looking for a Senior Help Desk/Desktop Support Analyst to provide dependable technical support and deliver a high-quality experience for employees across the organization. This role is based in Draper, Utah, and is suited to someone who enjoys diagnosing issues, guiding users through solutions, and keeping support requests moving efficiently. The ideal candidate brings strong desktop support knowledge, clear communication skills, and the ability to balance day-to-day service needs with ongoing improvements to support processes.<br><br>Responsibilities:<br>• Manage incoming incidents and service requests from initial intake through final resolution, ensuring each case is documented accurately and handled in a timely manner.<br>• Assist employees with technical issues involving desktops, user accounts, access permissions, and core workplace systems while maintaining a thorough and attentive support experience.<br>• Communicate status updates clearly to end users and set realistic expectations throughout the troubleshooting and resolution process.<br>• Route complex problems to the appropriate technical teams when needed, while monitoring urgency, service targets, and business impact.<br>• Provide hands-on support for Microsoft Windows environments, Active Directory administration, group policy tasks, and Citrix-based user access.<br>• Create and maintain support documentation, knowledge resources, and process guides that help improve consistency and reduce repeat incidents.<br>• Identify patterns in recurring technical problems and recommend practical steps to strengthen reliability and user productivity.<br>• Contribute to infrastructure or support-related initiatives as needed, including assigned IT projects and operational improvements.