We are looking for a skilled Desktop Support Analyst to join our team in Hazlehurst, Georgia. In this long-term contract position, you will play a vital role in ensuring seamless operations by providing technical support and troubleshooting for hardware, software, and networking systems. This role offers an excellent opportunity to work in a dynamic environment while contributing to the success of our organization.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to desktop hardware, software, and networking systems.<br>• Manage and maintain Active Directory user accounts, group policies, and security permissions.<br>• Provide support for Microsoft Office 365 applications, including Exchange Online, SharePoint, and Teams.<br>• Perform hardware repairs and upgrades to ensure optimal functionality.<br>• Collaborate with team members to develop solutions for complex technical problems.<br>• Deliver clear and effective communication to end-users, assisting them with technical challenges.<br>• Conduct system updates and maintain documentation for troubleshooting procedures.<br>• Ensure compliance with IT security protocols and organizational standards.<br>• Monitor and address performance issues across desktop systems.<br>• Support the deployment of new technologies and systems within the organization.