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3 results for Technical Writer Technology in Lawrenceville, GA

Technical Customer Service

Atlanta, GA
onsite
Temporary / Contract
18 - 18 USD / Hourly
OverviewWe want to be upfront: this is not a highly technical IT role! It’s customer support centric, but it’s a great place to build foundational IT skills, especially if you’re trying to break into the field. You’ll gain:<ul><li>Front-line support experience</li><li>Customer service skills that translate across IT operations</li><li>Light exposure to mobile device troubleshooting (iOS + Android)</li><li>A structured training environment</li></ul>The first 3-4 weeks will be class-based training, during which the hours will be Monday-Friday, 10:00a-6:30p. What You’ll Be Doing:<ul><li>First-level support for Cellular users in a Call Center environment </li><li>Serve as the initial support contact for customers experiencing issues with device setup, technical issues, SIM activation, call/text/data problems, and general service questions.</li><li>Follow scripted workflows and troubleshooting guides to resolve common wireless service issues.</li><li>Walk customers through steps such as resetting network settings, completing APN updates, reinserting SIMs, rebooting devices, and verifying account details.</li><li>Provide Technical Support when problems involve backend provisioning, network outages, number porting errors, or complex device failures.</li><li>Assist with basic account-related questions including plan details, feature availability, and device compatibility checks (IMEI/ESN).</li><li>Process and document all interactions within the company’s ticketing/CRM systems with accuracy and clarity.</li><li>Provide friendly, patient, and clear communication—translating basic technical steps into easy instructions for customers.</li><li>Follow compliance, quality, and performance standards set.</li></ul>
2026-04-27T00:00:00Z

Copywriter

Atlanta, GA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a creative Copywriter to support a long-term contract opportunity. In this role, you will shape compelling messaging for well-known restaurant brands, producing content that connects with audiences across digital, social, email, and print channels. You will join a collaborative in-house creative team that values fresh thinking, strong storytelling, and high-quality execution. This position is ideal for someone who can balance concept development with precise editing while adapting brand voices for a range of campaigns and platforms. Responsibilities: • Create original copy for digital, social, email, promotional, and print materials that reflects the distinct personality of each brand. • Partner with designers, art directors, strategists, and other creatives to turn insights into clear, engaging campaign ideas. • Develop headlines, short-form messaging, and longer narrative content that strengthens audience engagement and supports marketing goals. • Maintain consistency in tone, style, and messaging by applying brand standards across all assigned projects. • Review, edit, and refine content to ensure accuracy, readability, and high-quality final delivery. • Contribute fresh concepts during brainstorming sessions and help shape creative approaches that stand out in a competitive market. • Adjust writing style based on channel, campaign objective, and target audience while preserving overall brand integrity.
2026-04-30T00:00:00Z

Copywriter

Atlanta, GA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a talented Copywriter to join a retail organization in Atlanta, Georgia on a Contract basis. This opportunity is ideal for a writer who can create compelling brand-aligned messaging across a range of formats while balancing creativity with accuracy. The role calls for someone who can partner effectively with cross-functional teams, adapt tone for different audiences, and deliver high-quality work within fast-moving deadlines. Responsibilities: • Create clear, persuasive copy that reflects brand standards and supports retail marketing objectives. • Produce content for a variety of formats, including promotional materials, educational messaging, and editorial-style pieces. • Work closely with stakeholders to gather input, refine messaging, and ensure content meets business needs. • Manage multiple writing assignments at once while maintaining quality and meeting established deadlines. • Review and revise content based on feedback to improve clarity, consistency, and audience engagement. • Edit and proofread copy to ensure accuracy, tone alignment, and readiness for publication. • Contribute ideas that strengthen campaign messaging and enhance the customer experience across channels.
2026-05-07T00:00:00Z