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6 results for Noc Technician in Lansing, MI
- Okemos, MI
- onsite
- Temporary / Contract
- 23.28 - 26.95 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to support end users in Okemos, Michigan within the real estate and property sector. This Long-term Contract position focuses on resolving day-to-day technical issues, maintaining stable desktop operations, and delivering responsive assistance across Microsoft-based environments. The ideal candidate is comfortable handling service requests, troubleshooting workstation problems, and supporting users with professionalism and efficiency.<br><br>Responsibilities:<br>• Provide first-line technical assistance for desktop, laptop, and Windows-related issues reported by internal users.<br>• Diagnose and resolve common hardware, software, and access problems to minimize business disruption.<br>• Manage incoming service desk tickets, document troubleshooting steps, and ensure timely follow-up through resolution.<br>• Support user account needs within Active Directory, including access-related requests and routine updates.<br>• Install, configure, and maintain Microsoft Windows 10 systems to meet operational requirements.<br>• Escalate more complex incidents when necessary while keeping users informed on progress and next steps.
- 2026-10-13T14:38:40Z
- Battle Creek, MI
- onsite
- Temporary / Contract
- 19.40 - 22.46 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to support end users in Battle Creek, Michigan within a mission-driven non-profit environment. This Long-term Contract position focuses on delivering dependable desktop and technical assistance, resolving day-to-day Microsoft Windows issues, and ensuring a positive support experience. The ideal candidate is comfortable handling service desk requests, troubleshooting workstation problems, and supporting user account access with accuracy and professionalism.<br><br>Responsibilities:<br>• Provide front-line technical support for desktop, laptop, and basic system issues reported by end users.<br>• Troubleshoot Microsoft Windows 10 and related workstation problems to restore productivity as quickly as possible.<br>• Manage service desk ticket queues by documenting issues, prioritizing requests, and following through to resolution.<br>• Support user account administration tasks within Active Directory, including access updates and basic account maintenance.<br>• Diagnose common hardware, software, and connectivity concerns using a practical and methodical approach.<br>• Communicate clearly with employees to gather issue details, explain solutions, and set expectations on next steps.<br>• Escalate more complex incidents when needed while maintaining accurate records of actions taken and current status.
- 2026-10-20T15:03:51Z
- Grand Rapids, MI
- onsite
- Temporary to Hire
- 24.70 - 28.60 USD / Hourly
- We are looking for a Desktop Support Analyst to join our Telecom Services team in Grand Rapids, Michigan in a contract capacity with permanent potential. This role focuses on delivering reliable desktop support for end users by resolving hardware and software issues, preparing and deploying systems, and helping maintain a stable computing environment. The ideal candidate is comfortable working in a fast-paced support setting, providing remote assistance, and contributing to team processes that improve service quality and user experience.<br><br>Responsibilities:<br>• Troubleshoot desktop, laptop, and thin-client issues by identifying root causes, repairing faults, and restoring end-user productivity.<br>• Handle support tickets and service requests efficiently, including remote problem resolution and coordination for equipment shipment when hands-on repair is needed.<br>• Install, configure, image, and deploy new computer systems while helping organize rollout activities for hardware refreshes and user onboarding.<br>• Perform software updates, hardware replacements, backup support, and diagnostic testing to keep devices secure, current, and fully operational.<br>• Support IT initiatives by contributing to departmental and cross-functional projects involving end-user technology and workplace systems.<br>• Guide fellow desktop support team members on standard procedures, provide process training, and reinforce consistent service delivery practices.<br>• Create and maintain support documentation and knowledge resources to strengthen team troubleshooting and improve issue resolution times.<br>• Track desktop support activity for compliance with established standards, and help ensure asset records and inventory processes remain accurate.<br>• Assist with hardware and software purchasing planning by offering operational input on support needs, device standards, and deployment readiness.
- 2026-10-13T13:38:46Z
- Grand Rapids, MI
- onsite
- Temporary / Contract
- 19.00 - 22.00 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical assistance and keep end-user systems running smoothly for a Long-term Contract position in Grand Rapids, Michigan. This role supports employees by resolving technology issues, improving the user experience, and helping maintain reliable desktop and device operations. The ideal candidate brings strong troubleshooting ability, clear communication skills, and a practical understanding of common business applications and support processes.<br><br>Responsibilities:<br>• Investigate and resolve user issues involving desktops, laptops, tablets, operating systems, software applications, and related peripheral equipment.<br>• Deliver technical guidance to employees on the effective use of hardware and software, including support for onboarding activities and new user setup.<br>• Maintain accurate service records by documenting incidents, resolutions, access requests, and knowledge resources within ticketing and support logs.<br>• Contribute to IT initiatives by assisting with equipment rollouts, software testing, data recovery efforts, and technology migration activities.<br>• Configure, install, update, back up, and maintain workstation environments to support dependable daily operations.<br>• Apply established policies and procedures to system changes and support tasks while helping uphold regulatory and organizational compliance standards.<br>• Manage and respond to service desk tickets in a timely manner, escalating issues when needed to ensure efficient resolution.<br>• Support user account and access-related tasks, including basic administration within tools such as Active Directory.<br>• Assist with Windows-based desktop support needs, including troubleshooting within Microsoft Windows 10 environments.
- 2026-10-07T15:38:59Z
- Ann Arbor, MI
- onsite
- Temporary to Hire
- 22.80 - 26.40 USD / Hourly
- <p>We are looking for an IT Support Specialist to provide onsite technical assistance for a large healthcare organization in Michigan. This contract-to-permanent position is ideal for someone who enjoys solving everyday technology issues while delivering compassionate, high-quality support to staff working in a fast-paced and emotionally sensitive environment. The role focuses on desktop and mobile support, user onboarding, and hands-on troubleshooting across core Microsoft technologies.</p><p><br></p><p>Responsibilities:</p><p>• Provide onsite and remote technical support for end users, resolving routine hardware, software, and access-related issues in a timely manner.</p><p>• Set up and configure workstations, peripherals, and user accounts for new team members, supporting a steady monthly onboarding volume.</p><p>• Troubleshoot Windows-based environments, including Active Directory, Microsoft 365, Exchange Online, and related user access concerns.</p><p>• Assist employees in the field with remote issue resolution and guidance for laptops, mobile devices, and connectivity problems.</p><p>• Support Android phones and iPads by handling setup, basic troubleshooting, and user assistance.</p><p>• Diagnose deskside and network-related issues affecting day-to-day operations and escalate more complex problems when needed.</p><p>• Maintain accurate tracking of equipment and technology assets, including device distribution, recovery, and inventory updates.</p><p>• Deliver responsive, attentive customer service to staff members who may be working under stressful circumstances.</p><p>• Prepare stations and equipment so new and existing team members have reliable access to the tools they need to perform their work.</p>
- 2026-09-24T19:13:47Z
- Coldwater, MI
- onsite
- Permanent / Full Time
- 95000.00 - 115000.00 USD / Yearly
- We are looking for an experienced IT Operations Manager to lead manufacturing technology initiatives that strengthen production performance, quality outcomes, and data visibility across the business in Coldwater, Michigan. This role will guide the strategy, support, and continuous improvement of plant systems, industrial connectivity, and reporting tools while partnering closely with operations, engineering, quality, finance, and IT leaders. The ideal candidate brings a strong mix of technical leadership, operational insight, and business acumen to turn technology investments into measurable results.<br><br>Responsibilities:<br>• Shape and carry out a manufacturing technology strategy that supports efficiency, product quality, and long-term operational goals.<br>• Direct the performance, maintenance, and enhancement of plant systems, industrial data platforms, and connected manufacturing applications.<br>• Partner with cross-functional leaders to align digital tools and automation efforts with production, quality, engineering, finance, and IT priorities.<br>• Expand the use of reporting and analytics platforms, including Microsoft Fabric and Power BI, to deliver meaningful dashboards and real-time operational insights.<br>• Establish strong practices for manufacturing data collection, system integration, and information accuracy across production, maintenance, inventory, and quality functions.<br>• Lead initiatives that improve equipment performance, reduce waste and downtime, increase throughput, and support data-driven process optimization.<br>• Oversee integration between enterprise business systems and manufacturing technologies to improve traceability, reporting, labor visibility, and compliance support.<br>• Manage technology projects, vendor relationships, and budgets while ensuring implementations are completed on time and within approved spending plans.<br>• Coach and develop technical team members and promote a culture centered on innovation, accountability, and continuous improvement.
- 2026-10-19T16:04:39Z