6 results for Application Support in Lakeville, MN

Information Technology, Support

Minneapolis, MN
onsite
Temporary
22 - 26 USD / Hourly
We are looking for an IT Service Desk Analyst to join our team in Golden Valley, Minnesota on a contract basis. This role involves providing in-person Level 1 IT support in a dynamic environment where service excellence is a top priority. As part of the Global Shared Services Organization, you will play a key role in enhancing the employee experience through technical expertise and innovative solutions. Responsibilities: • Provide technical troubleshooting and support for laptop hardware, software, and audiovisual equipment in conference rooms. • Research, assess, and resolve incidents and service requests efficiently. • Deliver exceptional customer service while maintaining a customer-first mindset. • Identify opportunities for process improvements to enhance operational efficiency and customer satisfaction. • Manage escalations from external service providers to ensure timely resolution. • Update standard operating procedures and service documentation to reflect current practices. • Monitor and report on key performance metrics to maintain high-quality service standards. • Collaborate cross-functionally to address technical challenges and improve processes.
2026-03-31T00:00:00Z

Marketing, Support

Minneapolis, MN
onsite
Temporary
20 - 25 USD / Hourly
Digital Asset Librarian – Brand Acquisition Migration Project (Contract)Job Type: 4 Month Contract Schedule: 40 hours/week, Monday–FridayWork Model: Hybrid — In‑office required on Tuesday, Wednesday, and ThursdayOverviewWe are seeking a Digital Asset Librarian (Contract) to support a large-scale brand acquisition migration project. This role will manage, organize, and optimize digital assets to ensure consistent branding, proper metadata structure, and accurate content migration into an enterprise Digital Asset Management (DAM) system.The position focuses on transferring assets from two external systems into an internal DAM platform. This includes batch processing, file renaming, metadata tagging, publishing, and coordination with internal teams to maintain accuracy and alignment with established taxonomy standards.The engagement is expected to begin in early to mid‑April and run approximately four months.Key Responsibilities<ul><li>Complete internal DAM training to understand system workflows, taxonomy, and metadata tagging requirements.</li><li>Perform asset migration from external platforms, including batch downloading, renaming assets to match required naming conventions, resizing when needed, uploading, tagging metadata, and publishing in the DAM.</li><li>Collaborate closely with the librarian team to understand project scope, maintain alignment with guidelines, and request support when necessary.</li><li>Maintain and update the project tracker, providing regular progress reports to the Senior Librarian and Marketing Operations Manager.</li><li>Manage additional DAM content tasks as needed, including asset uploads, collection organization, metadata maintenance, taxonomy updates, aggregation tasks, indexing, and search optimization.</li><li>Ensure accuracy, consistency, and quality control throughout all migration and tagging efforts.</li></ul>
2026-03-31T00:00:00Z

iOS Mobile Device Support

Minneapolis, MN
onsite
Temporary
24 - 35 USD / Hourly
This contract role supports day-to-day operations of the organization’s mobile device management (MDM) program. The position focuses on coordinating device deployment, configuration, vendor interactions, and issue resolution to ensure mobile devices remain reliable and ready for operational use. The role works closely with internal teams, external partners, and support vendors to maintain stable and predictable mobile technology operations.Key Responsibilities• Support daily MDM operations for iOS mobile devices, including deployment, configuration, assignment, and lifecycle tracking• Coordinate with vendors, internal technology teams, and Tier 1 support to resolve device, application, and connectivity issues• Serve as an escalation point for more complex mobile device issues and assist with troubleshooting and root-cause analysis• Maintain device inventory, data plans, and related documentation• Assist with configuration changes, updates, and process improvements related to mobile device management• Create and maintain basic support documentation and knowledge resources• Support frontline staff and internal stakeholders with MDM-related questions and processes Interested candidates should contact Sally Lander at 612.249.0254 or submit resumes to sally.lander@roberthalf(.com).
2026-03-29T00:00:00Z

IT Support Analyst

Minnetonka, MN
onsite
Temporary
20 - 23 USD / Hourly
As a front-line IT Support Analyst, you’ll handle a steady flow of inbound support requests and help users get back to work quickly. You’ll support mostly Windows-based environments with a small number of Apple devices and gain exposure to a variety of client setups.Typical technical issues you’ll handle:• Active Directory password resets and account unlocks• Office 365 and email account support• Troubleshooting custom business applications• Windows 10 and 11 workstation support• Peripheral troubleshooting including docking stations, monitors, keyboards, and printers• Diagnosing slow PC performance• Wireless and VPN connectivity troubleshooting• Clear, friendly customer support on every interaction• Documenting and tracking issues What You’ll Do Day to DayYou’ll be the first point of contact for IT issues. Strong communication and attention to detail are key.Responsibilities include:• Answer inbound support calls and troubleshoot basic hardware, software, and network issues• Monitor incoming tickets and system alerts and respond appropriately• Accurately document customer interactions, impact, and resolution steps• Update and manage tickets to meet Service Level Agreements (SLAs)• Follow established incident, problem, and change management processes• Identify when issues need to be escalated and route them correctly• Support incident recovery, performance monitoring, and reporting Interested candidates should reach out to sally.lander@roberthalf(.com) or 612.249.0254.
2026-04-04T00:00:00Z

Desktop Support Analyst

Wayzata, MN
onsite
Temporary
26 - 35 USD / Hourly
We’re looking for a Desktop Support Analyst who enjoys solving problems, supporting people, and improving how technology is delivered across the organization. This role supports employees globally by ensuring their tools, devices, and systems work reliably so they can stay productive. You’ll be hands-on with end-user support while also contributing to process improvements and small projects.What you’ll do• Provide day-to-day support for laptops, desktops, peripherals, and end-user software• Respond to and manage help desk tickets, keeping users informed through resolution• Help administer the ticketing system, including ticket routing and prioritization• Support employee onboarding and offboarding, including device setup and workstation readiness• Assist with mobile devices, printers, and corporate print services• Maintain accurate inventory of IT equipment and supplies• Document procedures and help improve support processes and services• Partner with vendors, consultants, or contractors on assigned initiatives• Support junior team members with technical guidance and best practices• Participate in upgrades, changes, or maintenance that may occur outside standard hours• Contribute to small projects and support larger, cross-functional initiatives• Recommend tools or technologies that improve user experience and efficiencyWhat success looks like• Users feel supported, informed, and confident in their technology• Issues are resolved efficiently with clear communication• Processes are documented and continuously improved• The IT team is seen as responsive, collaborative, and service-oriented Interested candidates should contact Sally Lander at 612.249.0254 or submit resumes to sally.lander@roberthalf.(com).
2026-03-29T00:00:00Z

Technical Support Analyst

Anoka, MN
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are seeking a customer-focused IT Support Specialist to join our team and play a key role in delivering high-quality technical support within a manufacturing environment. This individual will troubleshoot hardware, software, and network issues while ensuring minimal disruption to both office and production operations. This position is located in Anoka, MN, onsite. Responsibilities:Own and resolve assigned IT support issues, ensuring timely resolution aligned with SLAsTroubleshoot hardware, software, OS, and network-related issues across user environmentsProvide remote support for systems and applications using standard toolsEscalate complex issues and collaborate with senior team members when neededPartner with IT leadership to understand user needs, processes, and support strategiesCoordinate with team members to expedite issue resolutionDocument incidents, troubleshooting steps, and resolutions accuratelyContribute to and maintain knowledge base articlesSupport IT projects and infrastructure-related initiatives as assignedParticipate in on-call support rotation as needed
2026-03-26T00:00:00Z