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5 results for Help Desk Technician Ii in Laguna Niguel, CA

Help Desk Analyst
  • Hemet, CA
  • onsite
  • Temporary / Contract
  • 25.65 - 29.7 USD / Hourly
  • We are looking for a Help Desk Analyst to support day-to-day technology needs for an education environment in Hemet, California. This is a Contract position focused on providing responsive technical assistance for students, staff, and classrooms across multiple campus settings. The ideal candidate will deliver dependable support for devices, operating systems, and network-related issues while helping maintain a productive learning environment.<br><br>Responsibilities:<br>• Provide first-line technical support for student and staff hardware, software, and connectivity issues across school sites.<br>• Diagnose and resolve problems involving Chromebooks, iPads, Windows-based computers, and other classroom technology.<br>• Manage incoming service desk requests, document resolutions, and follow up to ensure tickets are completed accurately and on time.<br>• Install, configure, and deploy devices and related technology equipment for classrooms, offices, and shared campus spaces.<br>• Assist educators and school personnel with technology setup, troubleshooting, and day-to-day usage needs in instructional settings.<br>• Support user account access and basic administrative tasks within Active Directory and Microsoft Windows environments.<br>• Perform routine troubleshooting to identify root causes and escalate more complex technical issues when necessary.
  • 2026-06-30T00:00:00Z
IT Support Technician
  • Norco, CA
  • onsite
  • Temporary / Contract
  • 32 - 34 USD / Hourly
  • <p>Robert Half is seeking an experienced <strong>IT Support Technician</strong> to provide hands-on technical support in a fast-paced environment. This role is ideal for a strong Tier 1–2 IT professional who enjoys a mix of end-user support, troubleshooting, project work, and vendor coordination.</p>
  • 2026-07-10T00:00:00Z
IT Support Technician
  • San Juan Capistrano, CA
  • onsite
  • Temporary / Contract
  • 22 - 28 USD / Hourly
  • <p>We are seeking an IT Support Technician to provide Level 1 technical support in a primarily Windows-based environment. This role will support end users with day-to-day help desk needs, including account access issues, printer connectivity, login troubleshooting, and basic hardware support. The ideal candidate brings strong foundational IT support experience, excellent customer service skills, and working knowledge of cloud-based identity and device management tools. Based on general knowledge.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Level 1 technical support for employees across hardware, software, and access-related issues. Based on general knowledge.</li><li>Troubleshoot and resolve common help desk tickets, including password resets, account unlocks, login issues, printer connectivity, and basic endpoint hardware problems. Based on general knowledge.</li><li>Support a primarily Windows environment, with occasional troubleshooting for Apple devices. Based on general knowledge.</li><li>Assist with user account provisioning, deprovisioning, and access management using cloud identity platforms such as JumpCloud or equivalent tools. Based on general knowledge.</li><li>Help manage endpoints through MDM platforms such as Zoho ManageEngine, Microsoft Intune, or similar solutions. Based on general knowledge.</li><li>Support users with Google Workspace applications, including Gmail, Docs, and Sheets. Based on general knowledge.</li><li>Document tickets, resolutions, and recurring issues accurately within the help desk system. Based on general knowledge.</li><li>Escalate more complex technical issues to higher-level support teams as needed. Based on general knowledge.</li><li>Deliver professional, timely, and customer-focused service to end users. Based on general knowledge.</li></ul><p><br></p>
  • 2026-06-26T00:00:00Z
Control Systems Analyst II
  • Chino, CA
  • onsite
  • Temporary / Contract
  • 100 - 120 USD / Hourly
  • <p>We are seeking a Control Systems Analyst II who can serve as a lead technical resource responsible for the design, support, maintenance, and optimization of industrial automation and control systems in Chino, CA. This role supports critical plant operations through PLC, SCADA, DCS, HMI, and network administration while providing guidance and training to technical staff.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design, program, configure, and troubleshoot PLC, SCADA, DCS, HMI, and industrial control systems.</li><li>Support automation networks, communications infrastructure, LAN/WAN environments, telemetry, radio, and microwave systems.</li><li>Perform software and firmware upgrades, system enhancements, and process automation improvements.</li><li>Troubleshoot complex hardware, software, instrumentation, and network issues.</li><li>Participate in automation, instrumentation, and controls projects from design review through testing and startup.</li><li>Develop and maintain technical documentation, SOPs, system diagrams, and operating procedures.</li><li>Train end users and provide technical guidance to operations and maintenance teams.</li><li>Lead and coordinate work assignments for technical staff and contractors.</li><li>Evaluate new technologies, recommend system improvements, and support long-term automation strategies.</li></ul>
  • 2026-07-02T00:00:00Z
IT Support Specialist
  • Los Angeles, CA
  • onsite
  • Temporary / Contract
  • 32 - 35 USD / Hourly
  • <p>Robert Half is seeking an experienced <strong>IT Support Specialist</strong> to join a growing Managed Services Provider (MSP) team. This role will provide hands-on technical support for end users while assisting with the maintenance, troubleshooting, and improvement of client systems and network infrastructure. The ideal candidate will have a strong foundation in desktop support with exposure to <strong>servers, firewalls, networking, Microsoft 365, virtualization, and security best practices</strong>. This position is a great fit for a technician who enjoys troubleshooting across multiple technologies and supporting both users and infrastructure.</p><p><br></p><ul><li>3+ years of IT support, systems administration, or MSP experience</li><li>Strong desktop and end-user support experience</li><li>Experience supporting Microsoft 365, Windows operating systems, and SaaS applications</li><li>Knowledge of servers, networking, and infrastructure troubleshooting</li><li>Experience troubleshooting LAN/WAN connectivity, TCP/IP, VLANs, VPNs, and wireless networks</li><li>Exposure to firewall technologies and security best practices</li><li>Experience supporting virtualization technologies and cloud environments (AWS/Azure)</li><li>Strong troubleshooting skills with the ability to manage multiple priorities</li><li>Excellent communication and customer service skills</li></ul>
  • 2026-07-11T00:00:00Z