18 Results for Help Desk Desktop Support Analyst Jobs in Laguna Niguel, CA

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Help Desk/Desktop Support Analyst

Los Angeles, CA
remote
Permanent / Full Time
70000.00 - 75000.00 USD / Yearly
Help Desk Support Analyst Role Summary We are seeking a Help Desk Support Analyst to provide day-to-day technical support in a professional environment. This Los Angeles, California-based role will troubleshoot user issues, manage support requests, and help ensure employees have reliable access to the technology they need. Key Responsibilities<ul><li>Respond to and resolve end-user hardware, software, and access issues.</li><li>Manage support requests through an established ticketing system.</li><li>Troubleshoot desktop applications, operating systems, connectivity, and peripheral issues.</li><li>Escalate complex issues to appropriate technical teams when needed.</li><li>Maintain clear documentation of issues, resolutions, and support procedures.</li><li>Assist with software testing, workstation support, and general IT projects.</li><li>Provide professional and responsive customer service to users across the organization.</li></ul>
2026-10-07T20:38:46Z

Help Desk/Desktop Support Analyst

Torrance, CA
onsite
Temporary / Contract
19.79 - 22.91 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support end users in a fast-paced financial services environment in Torrance, California. This Long-term Contract position focuses on delivering dependable desktop and technical support, resolving day-to-day hardware and software issues, and ensuring a smooth user experience across Microsoft Windows systems. The ideal candidate brings strong troubleshooting ability, practical knowledge of Active Directory, and a responsive approach to managing service desk requests. Responsibilities: • Provide front-line technical assistance for desktop, laptop, and peripheral issues, delivering timely solutions for end users. • Diagnose and resolve Microsoft Windows 10 and related system problems, escalating more complex incidents when necessary. • Manage service desk tickets from initial intake through resolution, keeping users informed and documenting outcomes clearly. • Support user account administration tasks within Active Directory, including access updates, password resets, and basic account maintenance. • Troubleshoot common software, hardware, and connectivity issues to minimize downtime and maintain productivity. • Install, configure, and maintain desktop applications and operating system settings in alignment with organizational standards. • Assist with workstation setup, device replacements, and routine technical support activities across the local office environment. • Maintain accurate records of incidents, recurring issues, and support actions to improve service efficiency and knowledge sharing.
2026-10-28T21:48:42Z

IT Support

Pasadena, CA
onsite
Temporary / Contract
32.00 - 40.00 USD / Hourly
Our client is seeking an IT Support Analyst to provide Tier 1 and Tier 2 support in a Microsoft-focused environment. This role is responsible for troubleshooting technical issues, supporting end users, managing accounts and devices, and ensuring a positive customer experience. Day-to-Day Responsibilities<ul><li>Resolve 10-15 support tickets per day</li><li>Provide Tier 1 and Tier 2 desktop support</li><li>Troubleshoot hardware, software, and access issues</li><li>Provision and deploy laptops, workstations, and mobile devices</li><li>Manage user onboarding and offboarding</li><li>Administer Microsoft 365 accounts and licenses</li><li>Support Active Directory user management and permissions</li><li>Assist with Identity & Access Management (IAM) and MFA support</li><li>Provide SharePoint access and basic troubleshooting</li><li>Escalate complex issues and collaborate with IT team members</li></ul>
2026-10-24T00:44:06Z

Help Desk/Desktop Support Analyst

Monrovia, CA
onsite
Temporary / Contract
33.25 - 38.50 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in California. This Long-term Contract position supports a high-tech organization in the pharm/biotech sector, with a focus on delivering responsive desktop support, account administration, and device readiness in a Windows-based environment. The role is ideal for someone who combines strong troubleshooting ability with effective communication and a customer-first approach. Responsibilities: • Deliver first- and second-level support for desktop, laptop, and workplace technology issues, resolving user requests efficiently and professionally. • Administer Microsoft 365 services and user accounts, assisting with access, configuration, and day-to-day platform support. • Manage Active Directory tasks such as account updates, permissions coordination, and basic identity-related troubleshooting. • Prepare, configure, and deploy laptops and other end-user devices to support new hires, replacements, and refresh activities. • Support onboarding and offboarding activities by setting up or removing accounts, devices, and access in alignment with internal procedures. • Troubleshoot hardware and software problems across Windows 10 environments, documenting work performed through service desk ticketing tools. • Provide support for identity and access management processes, escalating more complex issues to specialized IT teams when needed. • Partner with infrastructure and application teams to route unresolved incidents appropriately and maintain a high standard of white-glove end-user service.
2026-10-28T20:48:44Z

Epicor Support Analyst

Irvine, CA
onsite
Temporary / Contract
66.50 - 77.00 USD / Hourly
We are looking for an Epicor Support Analyst to serve as a key resource for business teams using the Epicor Kinetic environment in Irvine, California. This Long-term Contract position is ideal for someone who can connect technical system knowledge with day-to-day operational needs, especially across finance, operations, and sales. The role focuses on resolving user challenges, clarifying system capabilities, and turning business requests into practical ERP enhancements. You will also contribute to reporting support, integration improvements, and ongoing platform optimization. Responsibilities: • Partner with finance, operations, and sales teams to support Epicor Kinetic processes from customer and account setup through order processing and related downstream activities. • Investigate system issues, identify root causes, and provide clear guidance to users on effective use of Epicor Kinetic features and workflows. • Meet with executives and business stakeholders to capture needs, clarify priorities, and translate operational goals into system-related solutions. • Assist users with reporting needs by helping them access, interpret, and work with Epicor data for business decision-making. • Contribute to enhancements involving the Epicor and Salesforce connection, including support for integration processes managed through Boomi. • Support ERP updates and version-related activities within the Epicor Kinetic environment while helping users adapt to changes. • Provide assistance with subscription billing processes and related workflow configuration or issue resolution. • Communicate with both leadership and end users in a patient, attentive manner that builds trust and improves adoption. • Recommend practical process or system improvements based on recurring user issues, cross-functional feedback, and business requirements.
2026-10-16T23:33:42Z

Business Analyst IT L3

Torrance, CA
remote
Temporary / Contract
40.00 - 45.00 USD / Hourly
We are looking for an experienced Business Analyst IT L3 to support critical parts application initiatives within a fast-paced automotive environment in Marysville, Ohio. This Long-term Contract position combines hands-on business analysis, technical solution planning, and production support for warehouse and parts center systems. The role will work closely with project leadership, end users, and business stakeholders to improve application performance, deliver enhancements, and support larger IT initiatives. This position is onsite four days per week and includes occasional travel. Responsibilities: • Serve as the primary analyst for parts center applications, supporting daily operations, system improvements, and larger project-based work. • Partner with business users and technical teams to gather needs, define scope, and produce clear business and functional documentation from initiation through delivery. • Perform detailed analysis, contribute to solution design, and support development, unit testing, integration testing, system validation, and user acceptance activities. • Help shape application architecture by recommending practical technical approaches that align with operational and business requirements. • Coordinate deployments and provide post-release support to ensure stable implementation and timely resolution of issues during warranty periods. • Deliver technical assistance to end users and stakeholders, including support for communication interfaces tied to AS400-connected tools such as scanners, voice systems, and label printers. • Monitor assigned work items through completion, maintaining visibility on progress, risks, and outcomes for project or team leadership. • Manage change control activities using the Aldon tool and support compliance practices to meet Sarbanes-Oxley requirements. • Contribute to production issue resolution and enhancement planning across warehouse, ordering, and fulfillment-related systems. • Assist with integration-related support involving messaging and connected platforms used within parts and supply chain operations.
2026-10-23T17:58:44Z

Cybersecurity Risk & Compliance Analyst

Ontario, CA
onsite
Permanent / Full Time
100000.00 - 110000.00 USD / Yearly
Cybersecurity Risk & Compliance Analyst OverviewAn organization is seeking a Cybersecurity Risk & Compliance Analyst to support enterprise cybersecurity, risk management, compliance, and information security initiatives. This individual will partner with business and technology teams to identify risks, evaluate security controls, support audit and compliance activities, and help strengthen overall security governance across the organization. Responsibilities<ul><li>Support cybersecurity governance, risk management, compliance, and security program initiatives.</li><li>Conduct risk assessments and evaluate the effectiveness of security controls.</li><li>Assist with internal and external audit activities and remediation efforts.</li><li>Support policy development, documentation, and compliance monitoring.</li><li>Partner with business and technical stakeholders to identify, assess, and mitigate cybersecurity risks.</li><li>Contribute to vendor and third-party risk management activities.</li><li>Prepare reports, findings, and recommendations for leadership and key stakeholders.</li><li>Promote cybersecurity awareness and risk management best practices throughout the organization.</li><li>Support continuous improvement of security processes, controls, and governance programs.</li></ul>
2026-11-06T17:13:44Z

Business Analyst

San Bernardino, CA
onsite
Permanent / Full Time
75000.00 - 95000.00 USD / Yearly
We are looking for a Business Analyst to support data integrity, reporting, and technology operations for programs based in San Bernardino, California. This role combines analytical work, systems support, and process improvement to help teams make informed decisions and maintain reliable business operations. The ideal candidate will be comfortable working across reporting tools, business systems, and user support needs while promoting accuracy, efficiency, and strong documentation practices. Responsibilities: • Oversee the quality and reliability of information across core business platforms, ensuring records remain accurate, complete, and consistent. • Create and validate recurring and ad hoc reports used for operational oversight, leadership review, funding requirements, and compliance activities. • Build dashboards and analytical resources that measure key program indicators such as referral flow, enrollment activity, placements, caseload trends, outcomes, and target performance. • Review datasets for errors, unusual patterns, and reporting gaps, then partner with internal teams to resolve issues and strengthen data accuracy. • Define and maintain reporting standards, data rules, control procedures, and related documentation to support consistent use of information. • Manage assigned Salesforce and Smartsheet administration tasks, including user permissions, forms, workflows, automations, and reporting features. • Provide day-to-day technical support for Microsoft 365, software tools, user accounts, hardware, and routine connectivity concerns. • Coordinate with external IT partners on advanced troubleshooting, maintenance activities, cybersecurity matters, system testing, upgrades, and integrations. • Improve operational workflows by developing automation, data checks, performance alerts, training materials, and practical recommendations for staff and leadership.
2026-10-22T20:38:44Z

System Support Specialist

Signal Hill, CA
onsite
Temporary / Contract
47.00 - 60.00 USD / Hourly
We are supporting a hospitality organization supporting 26 restaurant locations across multiple brands. Our client is seeking a hands-on Store/Restaurant Systems Support Engineer to provide Level 2/3 technical support for restaurant technology, POS systems, payment devices, networking equipment, and store operations technology. This role is ideal for someone who enjoys troubleshooting complex issues, working directly with hardware, supporting multiple locations, and occasionally traveling onsite when hands-on support is needed. What You'll Do<ul><li>Provide Level 2/3 support for POS systems, payment terminals, kitchen display systems (KDS), printers, and restaurant technology</li><li>Troubleshoot networking issues involving routers, switches, wireless access points, and connectivity</li><li>Support restaurant managers and staff with escalated technical issues across multiple locations</li><li>Travel periodically to restaurant locations for installations, maintenance, upgrades, and repairs</li><li>Assist with new store openings, technology rollouts, and hardware deployments</li><li>Coordinate with third-party vendors for escalated support and warranty repairs</li><li>Maintain documentation, ticketing updates, and root cause analysis</li><li>Provide occasional desktop support for corporate users, including Windows, Microsoft 365, Google Workspace, hardware setup, and onboarding activities</li></ul>
2026-10-24T00:48:44Z

Senior IT Dayforce HCM Business Systems Analyst

Glendora, CA
remote
Temporary to Hire
71.25 - 82.50 USD / Hourly
We are looking for a Senior IT Dayforce HCM Business Systems Analyst to join our team in Glendora, California. This contract-to-permanent position offers an exciting opportunity to contribute to the optimization and management of HR, payroll, and benefits systems. The ideal candidate will play a key role in configuring, administering, and enhancing Dayforce applications while collaborating with stakeholders to design and implement solutions that align with business needs. Responsibilities: • Collaborate with stakeholders and cross-functional teams to analyze and document business requirements for Dayforce applications. • Configure, administer, and optimize Dayforce modules, including Core HR, Payroll, Benefits, and Workforce Management. • Implement system updates, coordinate major releases, and communicate enhancements to HR, Payroll, and Benefits teams. • Troubleshoot and resolve complex system issues, performing audits and validations to ensure data accuracy and integrity. • Develop and execute test plans to validate system functionality and ensure compliance with business processes. • Partner with developers to design and build integrations between Dayforce and other enterprise applications or third-party systems. • Create and maintain detailed documentation, including process flows, configuration guides, and test scripts. • Provide training and support to HR teams and end-users, addressing system-related inquiries and issues. • Assist with compliance efforts, audits, and year-end processing in the HR and Payroll domains. • Design and implement interfaces for benefits providers, ensuring seamless integration with payroll and finance systems.
2026-10-20T22:33:42Z

Financial Analyst

Murrieta, CA
remote
Permanent / Full Time
85000.00 - 110000.00 USD / Yearly
Senior Financial Analyst A growing subscription-based technology company is seeking a Senior Financial Analyst to support budgeting, forecasting, and financial modeling initiatives. Key ResponsibilitiesLead the development, tracking, and management of annual operating budgets, with a focus on sales and marketing.Build and maintain revenue and expense forecasting models across multiple recurring-revenue business lines.Partner with finance leadership to support planning, reporting, and strategic decision-making.Collaborate cross-functionally with teams including Accounting, Human Resources, IT, and Sales Operations to improve reporting processes and KPI analysis.Analyze trends and provide insights to support financial performance and operational efficiency.
2026-10-22T17:04:43Z

IT Manager

Laguna Hills, CA
onsite
Temporary / Contract
60.00 - 65.00 USD / Hourly
We are seeking an IT Manager who will serve as the primary technology leader and day-to-day administrator for the organization's IT systems. This individual will manage Microsoft cloud technologies, end-user support, cybersecurity, infrastructure, and vendor relationships while ensuring reliable technology services for office and field-based employees.This is a highly visible role that requires strong technical skills, excellent customer service, and the ability to thrive in a fast-paced environment supporting users with varying levels of technical proficiency. Key Responsibilities<ul><li>Administer and support Microsoft 365, including Exchange Online, Teams, SharePoint, and related services</li><li>Manage Microsoft Entra ID (Azure AD), identity management, authentication, and access controls</li><li>Support Windows endpoints, laptops, mobile devices, and company hardware</li><li>Provide responsive technical support to office and field personnel</li><li>Manage onboarding, offboarding, user provisioning, and permissions</li><li>Maintain cybersecurity controls, patch management, endpoint protection, and security best practices</li><li>Administer network infrastructure, wireless systems, and connectivity solutions</li><li>Manage IT vendors, service providers, and technology-related contracts</li><li>Track and maintain hardware, software licensing, and IT asset inventory</li><li>Lead initiatives to improve system reliability, security, and operational efficiency</li><li>Create and maintain IT documentation, standards, and procedures</li></ul>
2026-10-30T23:53:43Z

FP& A Analyst

Suite 2040, CA
remote
Temporary / Contract
39.59 - 45.84 USD / Hourly
We are looking for an FP& A Analyst to support a late-stage clinical biopharma organization in California as it strengthens its finance operations ahead of commercial growth. This Long-term Contract position is ideal for a hands-on, detail-oriented individual who can lead Concur-related finance systems work while also contributing to budgeting, spend analysis, and financial reporting. The role partners closely with Finance and cross-functional teams to deliver compliant, well-documented processes and a reliable user experience. Responsibilities: • Direct the full lifecycle of the Concur rollout, from discovery and workflow design through configuration, validation, launch support, and ongoing optimization. • Set up and maintain expense, travel, and corporate card programs, including approval paths, policy rules, and system connections to the broader finance environment. • Establish compliant spend-tracking processes for transparency reporting, ensuring meal and transfer-of-value data is captured accurately for industry reporting obligations. • Collaborate with Finance and business stakeholders to align system behavior with day-to-day operational needs and refine configurations when process requirements evolve. • Create user guides, deliver training sessions, and promote adoption by helping employees and managers use the platform effectively. • Administer finance system controls by overseeing access, supporting periodic access reviews, maintaining change records, and preparing documentation for audit requests. • Coordinate with related platforms such as Coupa and other finance tools to support end-to-end expense, travel, and procurement workflows. • Apply structured change control practices by documenting incidents, enhancements, and service requests with clear ownership and traceability. • Manage external implementation partners and vendors, while providing regular project updates, maintaining documentation, and communicating progress to stakeholders. • Provide light FP& A support through budget tracking, spend reporting, and variance analysis for the Finance team.
2026-11-02T13:33:39Z

Data Engineer

Commerce, CA
onsite
Permanent / Full Time
140000.00 - 160000.00 USD / Yearly
Lead Data EngineerSalary: Up to $160,000 Location:On-Site | South Los Angeles AreaEmployment Type: Full-Time Build the Foundation for Enterprise Analytics We are seeking a Lead Data Engineer to drive the architecture, modernization, and expansion of a growing enterprise data platform built within the Microsoft Azure ecosystem. This is a highly visible technical leadership role where you'll help shape the future of data across multiple business functions by building scalable, secure, and high-performing data solutions. If you're passionate about Databricks, cloud data platforms, and mentoring engineering teams while remaining hands-on with development, this is an opportunity to make a significant impact. What You'll Do<ul><li>Lead the design, implementation, and optimization of an enterprise Azure Databricks Lakehouse environment utilizing Bronze, Silver, and Gold data layers.</li><li>Architect and execute migrations from SQL Server and legacy platforms into modern cloud-native data solutions.</li><li>Develop and optimize large-scale ETL/ELT pipelines supporting operational reporting, business intelligence, advanced analytics, and data science initiatives.</li><li>Integrate data from multiple enterprise systems, APIs, operational platforms, and third-party sources.</li><li>Establish best practices for data engineering, data modeling, testing, CI/CD, monitoring, governance, and production support.</li><li>Implement and maintain data governance frameworks, security controls, lineage tracking, and access management.</li><li>Lead code reviews, technical design discussions, and engineering standards across the data team.</li><li>Mentor and support data engineers while fostering a culture of technical excellence.</li><li>Partner closely with business stakeholders, analysts, and data scientists to deliver trusted, scalable data products.</li></ul>For immediate consideration, apply now and direct message Reid Gormly on LINKEDIN
2026-10-15T17:13:45Z

Business Analyst

Torrance, CA
onsite
Temporary / Contract
35.00 - 40.00 USD / Hourly
We are looking for a Contract Business Analyst to support accounting and business operations for an IT Software organization in Torrance, California. This position is ideal for someone who is detail oriented and has strong NetSuite expertise, and who can guide end users, strengthen reporting practices, and improve day-to-day financial processes. The role combines business analysis with hands-on accounting knowledge, requiring close collaboration with stakeholders to identify operational gaps and turn system capabilities into practical solutions. Responsibilities: • Partner with accounting and business teams to evaluate workflows, identify process inefficiencies, and recommend effective solutions using NetSuite. • Deliver hands-on training to accounting staff on NetSuite functionality, reporting tools, and best practices for daily system use. • Create, refine, and maintain reports, dashboards, and saved searches to support financial visibility and operational decision-making. • Analyze current procedures and document business requirements, process flows, and functional recommendations for stakeholders. • Support accounts payable, accounts receivable, general ledger activity, and reconciliation-related tasks by aligning business needs with system capabilities. • Review financial records and transactions, including journal entry support and balance sheet reconciliation activities, to help maintain accurate reporting. • Collaborate within Agile environments to track priorities, clarify requirements, and contribute to iterative process improvements. • Conduct gap analysis across accounting operations and customer service-related workflows to help optimize efficiency and reporting outcomes.
2026-11-05T18:24:04Z

Project Assistant

Santa Fe Springs, CA
onsite
Temporary to Hire
33.00 - 43.00 USD / Hourly
We are looking for a Project Assistant to support scheduling coordination, service planning, and day-to-day operational alignment for field-based work in California. This contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-moving environment, enjoys balancing multiple priorities, and can keep teams informed and organized. The person in this role will help connect operational needs with technician availability, maintain accurate scheduling records, and contribute to efficient service delivery. Responsibilities: • Organize and adjust daily and long-range schedules for field personnel across multiple service areas to support customer commitments and operational priorities. • Match technician availability with incoming work demand, including service visits, preventive maintenance, and project-related assignments. • Update scheduling details, service records, and assignment changes within Salesforce and other tracking tools to keep information accurate and current. • Communicate revised timelines, priority updates, and assignment changes to technicians, supervisors, and operations partners. • Work closely with local leadership to help maintain appropriate coverage levels and address staffing gaps before they affect service delivery. • Review schedule overlaps, resource constraints, and conflicting appointments, then recommend practical solutions to improve workflow. • Monitor open service needs and contribute to planning activities that support workload balancing and resource forecasting. • Prepare reports and maintain documentation related to scheduling activity, workload trends, and operational support efforts. • Assist with process improvement efforts tied to workforce coordination, scheduling efficiency, and project support activities.
2026-11-06T17:38:44Z

Innovation & Digital DevOps (IDDO) Business Analyst

Torrance, CA
onsite
Temporary / Contract
75.00 - 80.00 USD / Hourly
We are looking for an experienced Innovation & Digital DevOps (IDDO) Business Analyst to support digital initiatives in Torrance, California. This Long-term Contract position is ideal for someone who can partner directly with stakeholders, translate business needs into well-defined solutions, and contribute across both Agile and traditional delivery models. The role requires strong communication, sound analytical judgment, and the ability to move work forward independently while supporting project and Scrum-related activities. Responsibilities: • Partner with business and technical teams to gather, analyze, and refine requirements into clear functional documentation and actionable user stories. • Maintain and prioritize the backlog by shaping stories, defining acceptance criteria, and capturing important decisions throughout the project lifecycle. • Facilitate meetings with stakeholders, lead discussions confidently, and produce organized documentation such as meeting summaries and business artifacts. • Support Scrum ceremonies and provide light project coordination to help keep deliverables on track and aligned with business objectives. • Develop test cases and supporting documentation, execute test scenarios, and monitor defect resolution through completion. • Perform gap analysis to identify process improvements, clarify business needs, and recommend practical solution options. • Work across Agile, waterfall, and product-oriented delivery environments while adapting documentation and communication to each framework. • Use tools such as Azure DevOps, Clarity, Visio, SharePoint, or comparable platforms to manage requirements, workflows, and project artifacts. • Collaborate on initiatives involving Salesforce and related financial services platforms, including work connected to loan, servicing, insurance, or captive finance operations when applicable.
2026-11-05T15:28:42Z

Database Technology Product Manager

Commerce, CA
onsite
Temporary to Hire
95.00 - 110.00 USD / Hourly
We are looking for a Database Technology Product Manager to lead the strategy, development, and launch of advanced data-driven products within a hospitality environment in California. This contract-to-permanent opportunity is ideal for an experienced product leader who can connect executive priorities with technical execution, while shaping new capabilities that turn complex customer data into meaningful business insight. The right candidate will bring a strong command of machine learning, data science, and hospitality consumer behavior, along with the presence and judgment to communicate effectively at the board level. Responsibilities: • Lead the full product lifecycle for database and data science initiatives, from early concept development through deployment, measurement, and ongoing enhancement. • Act as the central point of coordination between executive leadership, business stakeholders, and engineering teams to keep priorities aligned and delivery on track. • Establish and grow a technical product management function focused on research and development initiatives within the organization. • Define product strategy, investment priorities, and roadmap decisions for proprietary data products that support customer insight and business growth. • Develop a data science inference capability that converts large and complex datasets into recommendations, decision support, and behavioral signals across hospitality experiences. • Deliver clear updates to senior executives and board-level audiences, clearly outlining progress, risks, outcomes, and future plans. • Guide prioritization and governance discussions by evaluating trade-offs, setting benchmarks, and supporting funding-related decision processes. • Partner with technical teams to translate machine learning, data modeling, and analytics concepts into practical product direction and measurable value. • Help bring specialized products to market responsibly while serving as a strategic interface between developers and customer-facing partners.
2026-10-15T21:21:58Z

18 results for Help Desk Desktop Support Analyst in Laguna Niguel, CA