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15 results for Customer Service Representative in Laguna Niguel, CA

Customer Service Representative
  • Cerritos, CA
  • onsite
  • Contract / Temporary to Hire
  • 19 - 19 USD / Hourly
  • We are looking for a success-driven Customer Service Representative to join our team in Cerritos, California. In this Contract to permanent position, you will play a key role in supporting clients by ensuring their needs are addressed efficiently and professionally. If you excel in communication, organization, and problem-solving, this opportunity is ideal for you.<br><br>Responsibilities:<br>• Handle incoming calls and respond promptly to customer inquiries with professionalism and accuracy.<br>• Manage email correspondence, ensuring timely and effective communication.<br>• Perform data entry tasks to maintain accurate customer records and order information.<br>• Assist with order processing and entry, ensuring all details are verified and completed.<br>• Schedule appointments and coordinate showroom visits as needed.<br>• Provide support to clients through inbound and outbound calls, addressing any concerns or questions.<br>• Utilize Microsoft Word and Excel to create documents and manage data effectively.<br>• Maintain a high level of organization while multitasking in a fast-paced environment.<br>• Collaborate with team members to enhance customer satisfaction and streamline processes.
  • 2026-02-23T00:00:00Z
Customer Service Representative
  • Rowland Heights, CA
  • onsite
  • Contract / Temporary to Hire
  • 19 - 20 USD / Hourly
  • We are looking for a motivated and detail-oriented Customer Service Representative to join our team in City of Industry, California. This is a Contract-to-Permanent position, offering an excellent opportunity for growth while delivering exceptional support to our customers. The ideal candidate will bring strong communication skills and a commitment to providing outstanding service in a fast-paced environment.<br><br>Responsibilities:<br>• Provide prompt and attentive assistance to customers through phone and email channels.<br>• Address customer inquiries and resolve issues with accuracy and efficiency.<br>• Support collection activities, including contacting customers regarding overdue accounts (training will be provided).<br>• Maintain accurate and organized records of customer interactions and transactions.<br>• Collaborate with team members to ensure consistent and high-quality service delivery.<br>• Follow established procedures and guidelines to meet company standards.<br>• Handle sensitive information with confidentiality and integrity.<br>• Assist in identifying and implementing improvements to customer service processes.<br>• Communicate effectively with customers while maintaining a positive attitude.<br>• Participate in team meetings and contribute to achieving department goals.
  • 2026-03-03T00:00:00Z
Customer Service Representative
  • San Gabriel, CA
  • onsite
  • Temporary
  • 20 - 22 USD / Hourly
  • <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume for immediate consideration.</p><p>·        Receiving and placing customer service telephone calls</p><p>·        Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>·        Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>·        Data entry and research as required to troubleshoot customer problems</p><p><br></p><p><br></p>
  • 2026-02-18T00:00:00Z
Customer Service Representative
  • Arcadia, CA
  • onsite
  • Temporary
  • 20 - 22 USD / Hourly
  • <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume for immediate consideration. </p><p>·        Assist customers in Spanish and English over the phone </p><p>·        Receiving and placing customer service telephone calls</p><p>·        Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>·        Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>·        Data entry and research as required to troubleshoot customer problems </p><p><br></p>
  • 2026-02-18T00:00:00Z
Customer Care Representative
  • Cerritos, CA
  • onsite
  • Temporary
  • 20 - 22 USD / Hourly
  • <p><br></p><p>We are seeking a <strong>Customer Care Representative</strong> to be the face of our company for our clients. This role is ideal for someone who is highly organized, professional, and passionate about providing excellent customer service. You will play a critical role in ensuring that our clients receive timely, accurate, and friendly service.</p><p>Key Responsibilities:</p><ul><li>Provide exceptional customer service via phone, email, and other communication channels.</li><li>Process and manage orders accurately and efficiently.</li><li>Handle customer inquiries, complaints, and requests with professionalism and care.</li><li>Collaborate with internal teams to ensure timely order fulfillment and issue resolution.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Support the continuous improvement of processes to enhance customer satisfaction.</li></ul><p> </p><p> </p><p><br></p>
  • 2026-03-04T00:00:00Z
Customer Experience Representative
  • Solana Beach, CA
  • onsite
  • Temporary
  • 24 - 30 USD / Hourly
  • <p>A high-end home and lifestyle brand in Solana Beach is seeking a polished and proactive <strong>Customer Experience Specialist</strong> to serve as the primary connection between clients and the brand. This role is ideal for someone who understands that customer service is not just about answering questions — it’s about creating trust, clarity, and lasting impressions.</p><p>You’ll work in a refined, design-driven environment where attention to detail and elevated communication matter.</p><p><br></p><p><strong>What You’ll Own</strong></p><ul><li>Serve as the first point of contact for client inquiries via phone, email, and online platforms</li><li>Provide detailed product knowledge and order support</li><li>Coordinate order updates, delivery timelines, and special requests</li><li>Troubleshoot concerns with professionalism and solution-oriented thinking</li><li>Maintain accurate customer records in CRM systems</li><li>Assist with client follow-ups and relationship building initiatives</li><li>Support internal teams with order tracking and documentation</li><li>Ensure white-glove service standards are consistently upheld</li></ul><p><br></p>
  • 2026-02-18T00:00:00Z
Customer Experience Representative
  • Long Beach, CA
  • onsite
  • Contract / Temporary to Hire
  • 19 - 22 USD / Hourly
  • Customer Experience Specialist<br>Reports to: Director, Customer Experience<br>Job Requirements:<br>• Three years+ experience in a medium to large Inbound/Outbound<br>Call Center environment<br>• Experience with multiple customer points of contact (chat, email, fax, phone)<br>• Understanding of the complete sales cycle from lead generation to sales close<br>• Must be able to understand troubleshooting and repair techniques and be able to communicate them to in-home service technicians, store personnel and consumers<br>• Familiar with Return Goods Authorization processing<br>• Experience working in an environment where performance is measured by standard Key Performance Indicators (KPI)<br>Key Functional Skills/Knowledge<br>• Keyboard and data input proficiency (35 wpm)<br>• Strong problem solving skills.<br>• Active listener who is service oriented<br>• Strong interpersonal skills with a positive, pleasant and respectful demeanor<br>• Excellent written and verbal communication skills<br>• Computer proficient in Word, Excel and Outlook<br>• Self-motivated, team player who values continuous learning<br>• Attentive to detail<br>Desired Education<br>• High School Diploma or GED<br>• College or trade school degree/experience preferred
  • 2026-03-03T00:00:00Z
Customer Service Agent
  • San Diego, CA
  • onsite
  • Temporary
  • 19 - 22 USD / Hourly
  • <p>Our client, a dedicated non-profit organization focused on community impact, is seeking a professional and personable Customer Service Agent to join their team. This role is ideal for someone who thrives on helping others and excels in a fast-paced, mission-driven environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide prompt, courteous assistance to clients, donors, and community members via phone, email, and in-person interactions.</li><li>Address inquiries about programs, services, and events, ensuring accurate information is provided at all times.</li><li>Resolve questions and concerns, escalating complex issues to appropriate team members as necessary.</li><li>Record all client interactions and important details accurately within the organization’s system.</li><li>Support administrative and outreach initiatives, including event registration and volunteer coordination.</li><li>Uphold the organization’s values and commitment to exceptional service in every interaction.</li></ul><p><br></p>
  • 2026-02-13T00:00:00Z
Customer Support Specialist
  • Carlsbad, CA
  • onsite
  • Temporary
  • 22 - 27 USD / Hourly
  • <p>Robert Half is partnering with a fast-growing <strong>consumer products brand</strong> headquartered in <strong>Carlsbad</strong> to hire a personable, solution‑oriented <strong>Customer Support Specialist</strong>. You’ll be the voice of the brand across phone, email, chat, and order portals—solving problems, tracking orders, and turning first‑time buyers into repeat customers. This is an ideal role for someone who loves a mix of service, light order management, and cross‑department collaboration with sales, operations, and shipping.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Own daily <strong>customer communications</strong> via phone, email, and chat; triage inquiries and resolve issues quickly and professionally.</li><li>Manage <strong>order entry</strong> and edits, shipment tracking, RMAs, replacements, and warranty claims.</li><li>Research and resolve delivery delays, damaged shipments, and mis‑shipments; coordinate with <strong>3PL/warehouse</strong>.</li><li>Maintain accurate case notes, update CRM records, and track trends to provide feedback to leadership.</li><li>Guide customers through <strong>product selection</strong>, promos, and basic troubleshooting; escalate technical issues as needed.</li><li>Collaborate with <strong>Sales Ops</strong> and <strong>Accounting</strong> on order holds, credits, tax, and payment discrepancies.</li><li>Prepare daily and weekly summaries on <strong>SLAs</strong>, ticket volumes, and top customer pain points.</li><li>Contribute to <strong>knowledge base</strong> articles and help streamline macros, templates, and SOPs.</li></ul>
  • 2026-02-27T00:00:00Z
Client Relations Representative
  • San Diego, CA
  • onsite
  • Temporary
  • 25 - 30 USD / Hourly
  • <p>A premier private wellness and concierge services organization in Rancho Santa Fe is seeking a warm, articulate, and highly organized <strong>Client Relations Representative</strong>. This role supports a discerning client base and requires exceptional communication skills, discretion, and emotional intelligence.</p><p><br></p><p>This is not a high-volume call center role — it’s about meaningful, attentive service.</p><p><br></p><p><strong>Primary Responsibilities</strong></p><ul><li>Manage incoming calls and personalized client requests</li><li>Coordinate appointments, service scheduling, and follow-ups</li><li>Maintain detailed and confidential client records</li><li>Communicate updates and confirmations with clarity and professionalism</li><li>Collaborate with internal teams to ensure seamless service delivery</li><li>Proactively address client concerns with empathy and efficiency</li><li>Assist with administrative support tasks and documentation</li></ul>
  • 2026-02-18T00:00:00Z
Patient Services Representative - Healthcare
  • Escondido, CA
  • onsite
  • Temporary
  • 21 - 26 USD / Hourly
  • <p>Robert Half is hiring a compassionate, detail‑accurate <strong>Patient Services Representative</strong> for a well‑regarded <strong>multi‑site healthcare group</strong> serving <strong>Encinitas and Escondido</strong>. You’ll deliver top‑tier front‑desk service—greeting patients, verifying insurance, scheduling, and ensuring a smooth visit from check‑in to check‑out. If you enjoy helping people and keeping a medical office humming, this is a great fit.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Provide warm, professional <strong>front desk</strong> reception; verify IDs, insurance, and demographics.</li><li>Manage <strong>multi‑provider scheduling</strong>, referrals, prior auth coordination, and wait‑list optimization.</li><li>Handle <strong>check‑in/check‑out</strong>, copay collection, charges, and basic patient account questions.</li><li>Update EMR records, scan documents, and maintain HIPAA‑compliant files.</li><li>Coordinate with clinical teams to prioritize urgent adds, procedure prep, and follow‑ups.</li><li>Educate patients on portal use, pre‑visit instructions, and post‑care steps.</li><li>Resolve issues with empathy; escalate billing or clinical questions to the right team quickly.</li><li>Support daily close: batch reconciliation, end‑of‑day reports, and next‑day schedule accuracy.</li></ul>
  • 2026-02-27T00:00:00Z
Client Services Administrator
  • Carlsbad, CA
  • onsite
  • Temporary
  • 24 - 28 USD / Hourly
  • <p>A well-respected professional services firm is seeking a polished <strong>Client Services Administrator</strong> to support client onboarding, account maintenance, and internal coordination. This role blends administrative precision with high-touch customer interaction.</p><p><strong>&#127775; Day-to-Day Impact</strong></p><ul><li>Serve as the primary administrative liaison for new and existing clients</li><li>Coordinate document collection, account setup, and service requests</li><li>Maintain meticulous digital and physical client records</li><li>Track service timelines and proactively follow up on outstanding items</li><li>Prepare client correspondence, reports, and presentation materials</li><li>Support leadership with calendar management and meeting logistics</li><li>Identify opportunities to improve client service workflows</li></ul>
  • 2026-02-19T00:00:00Z
Admissions Representative
  • Long Beach, CA
  • onsite
  • Temporary
  • 20.9 - 24.2 USD / Hourly
  • We are looking for a dedicated Admissions Representative to join our team in Long Beach, California. In this long-term contract position, you will play a key role in guiding prospective students through the admissions and financial aid process, ensuring they have the resources and support needed to achieve their educational goals. This is an excellent opportunity to make a meaningful impact in the education sector while collaborating with a dynamic team.<br><br>Responsibilities:<br>• Assist students throughout the financial aid process, providing guidance and clarity to help them meet their academic needs.<br>• Offer exceptional service through compassionate communication and efficient problem-solving to address financial challenges.<br>• Identify barriers that may prevent students from starting or continuing their education, and develop effective solutions.<br>• Provide detailed information about federal aid programs, scholarships, and other financial options to empower students in making informed decisions.<br>• Collaborate with admissions, student services, and other departments to enhance the overall student experience and satisfaction.<br>• Conduct promotional outreach and sales calls to prospective students, showcasing the benefits of educational programs.<br>• Maintain accurate records and ensure compliance with Title IV regulations.<br>• Utilize computer applications such as Word, Excel, and SharePoint to manage documentation and communication effectively.<br>• Stay updated on financial aid policies and procedures to provide accurate information and support.<br>• Promote a culture of superior customer service within all interactions.
  • 2026-03-04T00:00:00Z
Sales Support
  • Long Beach, CA
  • onsite
  • Contract / Temporary to Hire
  • 22.8 - 26.4 USD / Hourly
  • Inside Sales Position <br> Daily Responsibilities: <br> • Special Projects &amp; Campaigns • CRM upkeep • Process Quotes • Process SOP for New Clients • Assist with New Client On-Boarding • Mining &amp; Research for Sales Leads • Provide friendly Customer Service to Clients • Assist Sales &amp; Marketing Team • Prospecting • Data Entry • Administration Duties • Vendor Interaction • Assist Team Members • Communicate effectively with clients and vendors <br> REQUIRED SKILLS <br> • Minimum Education: H.S. Diploma/GED • General Computer Literacy (Outlook, Word and Excel) • Ability to Perform Basic Math Skills • Good Interpersonal Skills • Able to Work Under Pressure • Able to Handle Multiple Priorities • Read, Speak and Write English Fluently • Successfully Complete Required all candidates required to undergo background check • Ability to sit for long periods of time • Ability to use computer keyboard for long periods of time
  • 2026-03-03T00:00:00Z
Sales Support
  • Redondo Beach, CA
  • onsite
  • Contract / Temporary to Hire
  • 22 - 24 USD / Hourly
  • We are looking for a detail-oriented Sales Support specialist to join our team in Redondo Beach, California. In this role, you will contribute to the efficient handling of sales-related processes while ensuring accurate and timely communication with customers and internal teams. This is a Contract to permanent position, offering the opportunity to grow within a dynamic wholesale distribution company.<br><br>Responsibilities:<br>• Process and review purchase orders and sales orders to ensure accuracy and compliance.<br>• Submit item setup information to customers in an organized and timely manner.<br>• Evaluate and manage images and website copy sheets for quality and consistency.<br>• Collaborate with internal teams to maintain seamless communication and workflow.<br>• Support the sales team by addressing inquiries and providing necessary documentation.<br>• Utilize ERP and CRM systems to streamline operations and manage customer data.<br>• Assist in auditing sales data to ensure alignment with company standards.<br>• Handle inbound customer calls and provide prompt resolutions to issues.<br>• Create and update billing and financial records as needed.<br>• Maintain a proactive approach to identifying and solving potential process inefficiencies.
  • 2026-03-04T00:00:00Z