<p>We are looking for an experienced Senior Member Service Representative to join our team in Hawthorne, California. In this role, you will be responsible for delivering exceptional support to our customers while ensuring their concerns are resolved efficiently and with attention to detail. This is a Contract to permanent position, offering an opportunity to contribute to a dynamic and customer-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide outstanding customer service and address inquiries in a detail-oriented and timely manner.</p><p>• Manage inbound and outbound calls effectively, ensuring customer satisfaction.</p><p>• Utilize Windows-based systems to document customer interactions and resolve issues.</p><p>• Collaborate with team members to improve service delivery and maintain high standards.</p><p>• Stay informed about company policies and procedures to provide accurate information to customers.</p><p>• Assist customers in navigating services and resolving complex concerns.</p><p>• Identify opportunities to enhance customer experiences and recommend appropriate solutions.</p><p>• Maintain detailed records of interactions and follow-up actions.</p><p>• Work closely with management to address escalated issues and ensure resolution.</p><p>• Continuously develop knowledge of products and services to better assist customers.</p>
<p>Position Title: Operations Supervisor</p><p><br></p><p>The Operations Supervisor is responsible for overseeing the administrative and operational functions of a student housing office. This role provides day-to-day office oversight, administrative support to leadership, and high-quality customer service to students, families, and internal stakeholders. The Operations Supervisor ensures efficient office operations, accurate recordkeeping, and coordinated support across housing programs and staff.</p><p>Key Responsibilities</p><p>Office Oversight</p><ul><li>Oversee daily administrative operations of the housing office, including office logistics, scheduling, and workflow coordination.</li><li>Ensure the office environment is organized, professional, and welcoming.</li><li>Manage office supplies, equipment procurement, inventory tracking, and maintenance coordination.</li></ul><p>Administrative Support</p><ul><li>Provide administrative and operational support to senior leadership and housing staff.</li><li>Coordinate meetings, calendars, and office logistics.</li><li>Maintain accurate, organized records related to housing operations, staff, and departmental activities.</li></ul><p>Customer Service</p><ul><li>Serve as a primary point of contact for students, parents, and visitors.</li><li>Respond to inquiries, concerns, and issues in a timely, professional, and solution-oriented manner.</li><li>Ensure a consistent, high standard of customer service across all interactions.</li></ul><p>Department Operations Support</p><ul><li>Support recruitment and onboarding of full-time staff, student staff, and temporary personnel.</li><li>Coordinate onboarding logistics and administrative processes in collaboration with hiring managers.</li><li>Provide operational and administrative support to leadership as requested.</li></ul><p>Collaboration & Process Improvement</p><ul><li>Collaborate with internal departments and stakeholders to support coordinated administrative operations.</li><li>Participate in team meetings and contribute to the development and refinement of policies, procedures, and workflows.</li><li>Identify opportunities for operational improvements and increased efficiency.</li></ul><p>Other Duties</p><ul><li><br></li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Los Alamitos, California. In this long-term contract position, you will play a critical role in managing customer orders, ensuring smooth communication, and maintaining high levels of customer satisfaction. This is an excellent opportunity for individuals with a passion for delivering exceptional service within the electronics industry.<br><br>Responsibilities:<br>• Manage customer orders from initiation to final delivery, ensuring timely communication of any exceptions or issues to customers, sales teams, and management.<br>• Process orders within designated response deadlines, adhering to specific customer channel requirements.<br>• Perform routine system maintenance, resolving order exceptions, documenting them accurately, and ensuring warehouse compliance with special instructions.<br>• Address order-related challenges by collaborating with departments such as Credit and Sales Operations, and coordinating with shipping carriers to resolve shipment delays or errors.<br>• Monitor back orders and ensure timely fulfillment, including working with inventory planners and assessing alternative stock locations.<br>• Collaborate with the Allocation Administrator to prioritize orders and ensure accurate processing.<br>• Track and release back-ordered products promptly upon warehouse receipt, maintaining adherence to account schedules.<br>• Generate and deliver requested customer reports, such as product availability or order status, within specified timelines.<br>• Update and maintain detailed customer profiles, ensuring accurate account administration.<br>• Research and process customer credits and debits efficiently, ensuring completion within 24 hours.
<p>We are looking for a skilled Technical Customer Support specialist with a detail-oriented approach to join our team on a contract basis. In this role, you will play a key part in assisting customers with technical inquiries, managing documentation, and ensuring prompt resolution of issues. This position is ideal for someone with strong communication skills and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Provide timely and effective support to customers by addressing technical inquiries and troubleshooting issues.</p><p>• Maintain accurate documentation of customer interactions, resolutions, and follow-up actions.</p><p>• Collaborate with internal teams to ensure quality service and adherence to established protocols.</p><p>• Assist in training customers on product usage and provide guidance on best practices.</p><p>• Review and process invoices accurately, ensuring compliance with financial procedures.</p><p>• Support billing activities and resolve related discrepancies.</p><p>• Prioritize and manage customer requests while adhering to company policies.</p><p>• Monitor system performance and escalate issues to engineering teams when necessary.</p><p>• Facilitate authorizations and promotions, ensuring smooth customer experiences.</p><p>• Utilize Windows OS and other computer systems to manage technical support activities.</p>
<p>A well-established auto body and collision repair shop in Oceanside is seeking a professional and customer-focused <strong>Customer Support Representative</strong> to serve as the primary point of contact for customers and insurance partners throughout the repair process. This role is ideal for someone who enjoys balancing customer communication, administrative accuracy, and collaboration with technicians and estimators. The Customer Support Representative will guide customers from vehicle drop-off through completion, ensuring timely updates, accurate documentation, and a smooth repair experience. This role requires strong communication skills, attention to detail, and comfort working in a fast-paced shop environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Communicate regularly with customers, insurance adjusters, and internal departments to provide repair status updates</li><li>Coordinate with estimators and technicians to relay accurate timelines and scope changes</li><li>Address customer questions or concerns promptly and professionally</li><li>Review repair orders and ensure documentation is complete and accurate</li><li>Assist with estimating updates, deposits, and payment collection</li><li>Maintain detailed customer records, including authorizations, photos, and repair documentation</li><li>Schedule vehicle drop-offs and pickups as needed</li><li>Support front office operations and administrative tasks</li></ul>
<p>A well-established professional services organization in Rancho Santa Fe is seeking a polished and proactive <strong>Client Support Specialist</strong> to serve as a key point of contact for high-touch clients. This role is ideal for someone who enjoys relationship-building, problem-solving, and providing white-glove service in a fast-paced but refined environment. You will be the voice of the company, ensuring clients feel supported, informed, and valued at every stage of their interaction.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Act as the primary contact for inbound client inquiries via phone, email, and in-person communication</li><li>Provide clear, professional responses to questions regarding services, timelines, and next steps</li><li>Coordinate closely with internal teams to ensure accurate and timely follow-up</li><li>Maintain detailed and organized client records within internal systems</li><li>Proactively identify client needs and escalate issues when appropriate</li><li>Assist with scheduling appointments, confirmations, and follow-up communications</li><li>Support administrative tasks related to client onboarding and ongoing service delivery</li></ul>
We are looking for a detail-oriented and empathetic Customer Service Coordinator to join our team in Redondo Beach, California. In this Contract to permanent position, you will play a vital role in supporting individuals and families during their corporate relocations by managing service delivery and ensuring smooth communication. This role includes up to 8 weeks of paid training to help you master our systems, understand our services, and build relationships with our nationwide network of contractors and employees.<br><br>Responsibilities:<br>• Coordinate relocation services by assigning contractors or employees to each job and ensuring all necessary communication and documentation is completed.<br>• Manage scheduling changes proactively, working directly with relocating families and service teams to ensure seamless execution.<br>• Collaborate with relocation management companies (RMCs) and moving partners, providing timely updates and gathering critical information for job success.<br>• Review and verify contractor invoices for accuracy, preparing billing packages for submission.<br>• Address service-related issues promptly, working with team leaders and managers to resolve them effectively.<br>• Evaluate service providers upon job completion to ensure high-quality standards are maintained.<br>• Respond to occasional inquiries from customers and vendors during evenings or weekends to support urgent needs.<br>• Assist with additional tasks as required to enhance operational efficiency and customer satisfaction.
We are looking for a dedicated Customer Service Representative to join our team in Torrance, California. In this role, you will play a key part in delivering exceptional customer experiences and ensuring satisfaction with our products and services. This position is a contract-to-permanent opportunity, ideal for individuals passionate about providing support and solutions in a fast-paced environment.<br><br>Responsibilities:<br>• Represent the company's values and culture in all customer interactions, maintaining a detail-oriented and empathetic demeanor.<br>• Build and sustain positive relationships with customers while addressing their needs and concerns.<br>• Recommend and promote products or services to align with customer preferences and interests.<br>• Accurately record customer details and inquiries in the company's database systems.<br>• Apply technical knowledge to troubleshoot and resolve customer issues effectively.<br>• Handle complaints with tact and care, ensuring customer satisfaction.<br>• Participate in product and skills training sessions, and successfully complete required assessments.<br>• Share relevant feedback and trends with management to improve customer service processes.<br>• Adhere to a flexible work schedule, including occasional weekend shifts and overtime as needed.
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality.<br><br>Responsibilities:<br>• Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences.<br>• Provide timely feedback and coaching to improve team performance in sales and service.<br>• Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions.<br>• Partner with leadership to identify key training areas and implement improvement strategies.<br>• Analyze performance metrics and trends, delivering actionable insights to management.<br>• Cultivate a positive team environment that encourages growth and motivation.<br>• Ensure adherence to organizational standards and customer service best practices.<br>• Stay updated on industry trends and apply them to enhance training processes.<br>• Collaborate with cross-functional teams to optimize customer service operations.
<p>Client is seeking a dependable, highly organized <strong>Part-Time Receptionist & Administrative Assistant</strong> to support daily office operations and provide administrative support to the executive leadership team. This role serves as the front line of the organization while also handling essential administrative, HR, and financial support functions to keep the office running smoothly.</p><p>Monday, Tuesday, Wednesday | 8 hours per day (24 hours per week)</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Front Office & Reception</strong></p><ul><li>Serve as the primary point of contact for all inbound and outbound calls</li><li>Greet visitors and manage front desk coverage</li><li>Coordinate meeting rooms and assist with event scheduling</li></ul><p><strong>Executive & Administrative Support</strong></p><ul><li>Provide administrative support to the CEO, President, and COO</li><li>Schedule meetings, appointments, and company events</li><li>Prepare, update, and manage executive business cards and materials</li><li>Assist with travel requests and itinerary coordination</li></ul><p><strong>Finance & Purchasing Support</strong></p><ul><li>Process expense reports and employee reimbursements</li><li>Enter financial data and assist with basic accounting tracking</li><li>Handle purchasing requests and vendor coordination</li></ul><p><strong>HR & Employee Support</strong></p><ul><li>Coordinate employee onboarding and offboarding</li><li>Support new hire orientation and training logistics</li><li>Maintain personnel files and administrative HR documentation</li></ul><p><strong>Office Operations</strong></p><ul><li>Manage shipping and receiving</li><li>Maintain filing systems and office records</li><li>Order and track office supplies</li><li>Support preparation of event and promotional materials</li><li>Provide general office and administrative support as needed</li></ul><p><br></p><p><b> </b></p><p><br></p><p><b> </b></p>
<p>A growing organization in Pauma Valley is looking for a dependable and service-oriented <strong>Customer Care Representative</strong> to support daily operations and assist customers with questions, requests, and issue resolution. This role is perfect for someone who thrives in a collaborative environment and enjoys being a reliable resource for both customers and internal teams.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Respond to customer inquiries via phone and email with professionalism and empathy</li><li>Resolve service concerns by gathering information and coordinating solutions</li><li>Enter and update customer data accurately in internal systems</li><li>Assist with order processing, service requests, and general account support</li><li>Follow established procedures while identifying opportunities to improve the customer experience</li><li>Work closely with operations and administrative teams to ensure smooth service delivery</li></ul>
<p>A growing company in Carlsbad is seeking a detail-oriented <strong>Customer Support Specialist</strong> to support client accounts and internal operations. This role focuses on maintaining strong client relationships, resolving inquiries efficiently, and ensuring seamless coordination between customers and internal teams. The Customer Support Specialist will manage inbound requests, track service issues, and support order or account-related processes. This position is ideal for someone who thrives in a structured environment and enjoys providing dependable, high-quality support.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary contact for customer inquiries via phone and email</li><li>Coordinate with internal teams to resolve service or order-related issues</li><li>Track customer interactions and maintain accurate records in internal systems</li><li>Provide timely follow-up to ensure customer satisfaction</li><li>Assist with order processing, documentation, and reporting</li><li>Identify recurring issues and communicate trends to management</li><li>Support process improvements to enhance customer experience</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in West Covina, California. This is a contract-to-permanent position that offers the opportunity to grow professionally while directly assisting customers. The ideal candidate will be patient, detail-oriented, and capable of thriving in a dynamic environment.<br><br>Responsibilities:<br>• Handle inbound and outbound customer calls with professionalism and empathy.<br>• Provide accurate and timely assistance to customers, addressing inquiries and resolving issues.<br>• Maintain detailed records of interactions and follow-ups using company systems.<br>• Deliver exceptional service during busy periods, such as open enrollment seasons.<br>• Collaborate with team members to ensure consistent and high-quality customer care.<br>• Demonstrate adaptability to varying workloads, balancing fast-paced days with slower periods.<br>• Support customer needs in multiple languages, including Vietnamese, Mandarin, or Spanish, as applicable.<br>• Utilize Microsoft Word and Outlook for correspondence and data management.<br>• Uphold company values by fostering loyalty and trust with customers.<br>• Participate in training sessions to continuously improve customer service skills.
<p>We are looking for a dedicated Customer Service Associate to work for a Jewish nonprofit. In this role, you will provide exceptional support to clients, ensuring their needs are met with efficiency and care. This position requires strong communication skills and attention to detail, as you will be responsible for maintaining accurate client records and assisting with various administrative tasks. You will work mainly remote but may need to go onsite on occasion. Hourly pay is up to $20/hr.</p><p><br></p><p>Responsibilities:</p><p>• Provide detailed guidance to clients over phone and email </p><p>• Update and maintain accurate client information in the database during and after interactions.</p><p>• Assist clients in resolving challenges related to loan applications and processes.</p><p>• Conduct outreach to local community organizations and non-profits to promote awareness of company services.</p><p>• Utilize technology effectively to enhance communication and streamline operations.</p><p><br></p>
<p>Job Description</p><p>Robert Half is partnering with a well-established commercial real estate firm to identify a detail-oriented and proactive Property Coordinator. This role provides administrative and operational support to property management teams and ensures the day-to-day functions of assigned commercial properties run smoothly.</p><p>The ideal candidate is highly organized, customer-service focused, and experienced in supporting property management operations in a fast-paced environment.</p><p>Key Responsibilities</p><ul><li>Provide administrative support to Property Managers for a portfolio of commercial properties</li><li>Coordinate maintenance requests, vendor services, and work orders; follow up to ensure timely completion</li><li>Assist with lease administration, including tracking expirations, COIs, and critical dates</li><li>Prepare and distribute tenant communications, notices, and correspondence</li><li>Support invoice processing, coding, and tracking in property management systems</li><li>Maintain accurate property records, files, and documentation</li><li>Assist with budgeting, reporting, and monthly property packages as needed</li><li>Schedule inspections, meetings, and vendor access to properties</li><li>Serve as a point of contact for tenants, vendors, and internal teams, providing professional and responsive customer service</li><li>Support special projects and additional administrative tasks as assigned</li></ul><p><br></p>
<p><strong>Overview</strong></p><p>We are seeking a motivated Client Services Coordinator to join our team in San Diego, California. This contract-to-permanent role offers the opportunity to support a fast-paced insurance operation while ensuring a smooth and efficient application process for agents and partners. The ideal candidate is customer-focused, highly organized, and comfortable managing multiple priorities.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Verify that all required information and documentation is complete prior to submitting new insurance applications</li><li>Coordinate follow-ups with agents, carriers, and third-party vendors to obtain outstanding requirements</li><li>Process and manage insurance cases within Salesforce, ensuring accurate and timely data entry</li><li>Serve as a primary point of contact for agents by responding to inquiries and resolving application-related issues</li><li>Handle high volumes of inbound and outbound calls with professionalism and attention to detail</li><li>Review submitted applications and proactively follow up to ensure cases progress efficiently</li><li>Collaborate with team members to support shared goals and assist with daily operational needs</li></ul><p><br></p>
<p><strong>Job Title: Order Administrator (Bilingual Spanish)</strong></p><p><strong>Location:</strong> La Mirada</p><p><strong>Schedule:</strong> Mon-Friday 7am-330pm</p><p><strong>Industry:</strong> Art / Creative Services / Fine Art Logistics</p><p><br></p><p><strong>Position Overview</strong></p><p>The Order Administrator will support the front office operations of a dynamic art company, serving as a key liaison between customers, internal teams, and the shipping department. This role is responsible for managing order workflows from intake through fulfillment, ensuring accuracy, timely communication, and a high level of customer service. The ideal candidate is detail-oriented, organized, and bilingual in English and Spanish, with experience supporting order processing and logistics coordination in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process and manage customer orders from receipt through completion, ensuring accuracy and completeness</li><li>Coordinate closely with the shipping and logistics team to track shipments, confirm delivery timelines, and resolve issues</li><li>Serve as a primary point of contact for customer inquiries related to orders, shipping status, and documentation</li><li>Communicate effectively with Spanish- and English-speaking clients, vendors, and internal stakeholders</li><li>Maintain accurate records in internal systems, including order details, invoices, shipping confirmations, and correspondence</li><li>Support front office operations, including administrative tasks, documentation, and internal coordination</li><li>Identify and resolve order discrepancies, delays, or issues in a timely and professional manner</li><li>Ensure adherence to company procedures, quality standards, and deadlines</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. As part of this long-term contract position, you will play a vital role in ensuring seamless scheduling and communication for participants, families, and associates. This role requires strong organizational skills, attention to detail, and the ability to maintain professionalism in a fast-paced environment.<br><br>Responsibilities:<br>• Coordinate and assign Behavior Interventionists to participants based on location, skills, and compliance requirements.<br>• Collaborate with participants, families, and clinical teams to develop and optimize schedules.<br>• Maintain and update scheduling records using computer-based systems, ensuring timely confirmation of changes.<br>• Respond promptly and professionally to scheduling requests and changes, addressing concerns and escalating issues as necessary.<br>• Monitor daily attendance and participant assignments, implementing rescheduling and coverage solutions as needed.<br>• Generate and analyze reports to ensure contract compliance, identifying gaps and developing corrective action plans.<br>• Liaise with Payroll, Billing, and Human Resources to ensure accurate payment, credits, and employment status for staff.<br>• Attend staff meetings, training sessions, and other organizational events to support team development.<br>• Provide cross-training to new scheduling coordinators to enhance team capabilities.
<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is currently seeking an IT Support Analyst for a client located in Torrance, CA. IT Support Analyst will will provide technical support to end-users, troubleshoot hardware and software issues, maintain IT systems, and ensure a seamless technology experience for employees. This role requires strong problem-solving skills, excellent communication, and a customer-focused approach.</p><p><br></p><p><strong>Environment:</strong></p><ul><li>Azure AD/Okta</li><li>MS 365 Suite</li><li>Windows/MAC</li><li>ZenDesk ticketing (any other similar ticketing systems)</li><li>Set-up of conference rooms (Teams, Google, A/V systems)</li></ul>
<p>We are looking for a detail-oriented <strong>Part-Time</strong> Administrative Assistant to join our client Marketing team in San Diego. This role would be with a large wellness resort. This contract position offers an opportunity to support daily office operations and contribute to the efficiency of our administrative processes. The ideal candidate will excel in multitasking, communication, and organization while handling a variety of tasks in a fast-paced environment. The schedule for this role would be <strong>two to three eight-hour days per week</strong>. This has the opportunity to go to full-time work in the coming months! The preferred two-day workdays would be Tuesday and Wednesday, Tuesday and Thursday, or Wednesday and Thursday. The ideal candidate may want a full-time job in the coming months! </p><p><br></p><p>Responsibilities:</p><p>• Manage incoming calls and direct them to the appropriate team members or departments.</p><p>• Support the marketing department with gift bags </p><p>• Coordinate and schedule meetings, appointments, and travel arrangements for staff.</p><p>• Assist with planning and organizing office activities and events.</p><p>• Ensure timely and efficient handling of administrative tasks, such as filing and document organization.</p><p>• Collaborate with team members to address operational needs and improve workflows.</p><p>• Monitor office supplies inventory and place orders as needed to ensure smooth operations.</p><p>• Prepare reports, presentations, and correspondence as requested by management.</p><p>• Uphold confidentiality and professionalism when dealing with sensitive information.</p>
<p><strong>Position Overview</strong></p><p>The Case Administrator plays a critical role in supporting the lifecycle of insurance cases by providing administrative, coordination, and documentation support to case managers, claims professionals, and internal stakeholders. This position ensures cases are accurately documented, processed efficiently, and compliant with internal procedures and regulatory requirements.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as administrative support for assigned insurance cases from intake through resolution</li><li>Open, maintain, and update case files within internal case management systems</li><li>Accurately enter data, process documentation, and track case milestones and deadlines</li><li>Coordinate communication between case managers, adjusters, providers, policyholders, and internal teams</li><li>Prepare correspondence, reports, and case summaries as needed</li><li>Ensure all case documentation is complete, compliant, and properly filed</li><li>Monitor case status and follow up on outstanding information or documentation</li><li>Schedule appointments, reviews, and case-related meetings</li><li>Respond to internal and external inquiries in a professional and timely manner</li><li>Maintain confidentiality and adhere to HIPAA and insurance regulatory standards</li><li>Support audit requests and quality assurance reviews as required</li></ul><p><br></p>
<p><strong>Position Overview</strong></p><p>The Case Administrator plays a critical role in supporting the lifecycle of insurance cases by providing administrative, coordination, and documentation support to case managers, claims professionals, and internal stakeholders. This position ensures cases are accurately documented, processed efficiently, and compliant with internal procedures and regulatory requirements.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as administrative support for assigned insurance cases from intake through resolution</li><li>Open, maintain, and update case files within internal case management systems</li><li>Accurately enter data, process documentation, and track case milestones and deadlines</li><li>Coordinate communication between case managers, adjusters, providers, policyholders, and internal teams</li><li>Prepare correspondence, reports, and case summaries as needed</li><li>Ensure all case documentation is complete, compliant, and properly filed</li><li>Monitor case status and follow up on outstanding information or documentation</li><li>Schedule appointments, reviews, and case-related meetings</li><li>Respond to internal and external inquiries in a professional and timely manner</li><li>Maintain confidentiality and adhere to HIPAA and insurance regulatory standards</li><li>Support audit requests and quality assurance reviews as required</li></ul><p><br></p>
<p>The Community Center Associate will be based at one or more of Community Centers and will provide customer service to members and seniors in the community. This associate will represent the company in the community and will develop and maintain the company’s reputation. The position will be customer-facing with sales responsibilities. The representative will be motivated by company mission to deliver culturally-sensitive health care solutions to seniors in our community. The Medical Customer Service Rep must be <strong>bilingual in Korean. </strong></p><p><br></p><p>Schedule: 40 hours per week. Must be open to work on some Saturdays.</p><p><br></p><p>Functions & Job Responsibilities</p><p>• Provide excellent customer service for the Community Center(s).</p><p>• <strong>Must be bilingual in Korean.</strong></p><p>• Provide in-language support for members regarding their benefits and accessing care.</p><p>• Act as a Medicare Advisor with in-language support to community members with questions about their Medicare options.</p><p>• Schedule and coordinate health and wellness events held at the community centers. This includes logistic and planning efforts.</p><p>• Responsible for communicating and coordinating general building repairs with Facilities Manager/Department.</p><p>• Maintain a proper inventory of equipment, supplies and promotional/marketing items.</p><p>• Track and monitor traffic flow and utilization of services.</p><p>• Perform routine inspections to ensure equipment is working properly for quality assurance purposes.</p><p>• Responsible for managing the use of space to host classes, activities and trainings while ensuring safety and cleanliness.</p><p>• Identify and develop programs and activities that bring value and interest to the center by working closely with internal teams.</p><p>• Identify and participate in member events and community events showcasing benefits which includes sales booths at events, sponsorships of festivals, holidays, religious or ethnic services.</p>
<p><strong>Position Overview</strong></p><p>The Operations Specialist supports the day-to-day operational functions of the insurance organization by ensuring processes, systems, and workflows run efficiently and accurately. This role partners closely with internal teams including underwriting, claims, case management, and customer service to support policy and case operations while maintaining compliance with internal standards and regulatory requirements.</p><p><strong>Key Responsibilities</strong></p><ul><li>Support operational workflows related to insurance policies, claims, and case processing</li><li>Review, process, and verify documentation for accuracy, completeness, and compliance</li><li>Maintain and update records within insurance and operations management systems</li><li>Identify process gaps, errors, or inefficiencies and escalate or recommend improvements</li><li>Coordinate cross-functional communication between operations, claims, underwriting, and service teams</li><li>Track operational metrics, service-level agreements (SLAs), and turnaround times</li><li>Assist with audits, quality assurance reviews, and compliance reporting</li><li>Prepare operational reports, summaries, and performance tracking as needed</li><li>Respond to internal and external inquiries related to operational processes</li><li>Support implementation of new procedures, systems, or process updates</li><li>Ensure adherence to company policies, regulatory standards, and confidentiality requirements</li></ul><p><br></p>
<p><strong>Where Accuracy Meets Customer Coordination</strong></p><p>A growing manufacturing and distribution company is seeking an <strong>Order Management Specialist</strong> to oversee the lifecycle of customer orders from intake to fulfillment. This role is perfect for someone who enjoys detail-driven work while collaborating with sales, operations, and customer service teams.</p><p><br></p><p><strong>Position Responsibilities</strong></p><ul><li>Enter and review customer orders with precision and speed</li><li>Verify pricing, product availability, and delivery timelines</li><li>Communicate with internal teams to resolve discrepancies</li><li>Maintain accurate order records and documentation</li><li>Track order status and provide updates to customers or internal stakeholders</li><li>Assist with invoicing support and reporting as needed</li><li>Identify process improvements to increase efficiency and accuracy</li></ul>
