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17 results for Customer Service Manager in Laguna Niguel, CA

Customer Service Manager

Irvine, CA
onsite
Temporary / Contract
24 - 27 USD / Hourly
We are looking for an experienced Customer Service/Operations Supervisor to support customer operations for a long-term contract opportunity based in Irvine, California. This role is ideal for a service-focused, detail-oriented individual who can oversee high-volume order activity, guide day-to-day customer interactions, and maintain a smooth experience across billing, shipping, and returns. The position calls for strong judgment, steady communication, and the ability to keep service levels high in a fast-moving environment. Responsibilities:• Oversee daily customer service activities and ensure timely, accurate handling of account inquiries, order requests, and service issues.• Manage order processing from entry through completion, verifying details, coordinating updates, and resolving discrepancies that could affect fulfillment.• Review invoices and related documentation, providing customers and internal teams with clear information on billing status and order records.• Monitor shipment progress and share delivery updates by using logistics tools to research tracking information and address transportation-related concerns.• Administer return workflows by evaluating submitted documentation, authorizing eligible requests, and arranging return shipping support when needed.• Support secure payment processing activities, including customer-facing coordination tied to credit card transactions and account follow-up.• Maintain consistent coverage during peak periods or team absences by stepping into operational needs and helping preserve uninterrupted customer support.• Handle escalated customer situations with care and empathy, working toward practical resolutions that strengthen satisfaction and retention.
2026-07-15T00:00:00Z

Customer Service Specialist

Ontario, CA
onsite
Temporary / Contract
22 - 26 USD / Hourly
Our company is seeking a contract Customer Service Specialist to support daily customer interactions and help ensure a positive service experience. This role is ideal for someone who is detail-oriented, organized and passionate about helping customers resolve questions and concerns in a fast-paced environment. Key Responsibilities: Respond to customer inquiries by phone, email and chat in a professional and timely manner Resolve customer issues related to orders, accounts, billing or service requests Maintain accurate records of customer interactions in company systems Escalate complex issues to the appropriate internal team when needed Provide product and service information to customers Support administrative tasks related to customer accounts and service operations Follow company procedures and service standards to ensure customer satisfaction
2026-07-13T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-07-09T00:00:00Z

Customer Service Representative

Corona, CA
remote
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Remote Customer Service Representative to support a leading homebuilding organization in a high-demand service environment. This Contract position focuses on delivering responsive, compassionate assistance while handling a steady volume of inbound customer contacts and maintaining accurate records. Based in Corona, California, this opportunity is ideal for someone who thrives in a fast-moving setting, communicates clearly, and can manage customer information with precision in a remote work environment. Responsibilities:• Handle a large volume of incoming customer calls while maintaining professionalism, accuracy, and efficiency throughout each interaction.• Collect essential customer details during conversations and record information thoroughly using AI-supported intake documentation tools.• Enter and update customer data promptly to keep internal processes moving and ensure teams have reliable information.• Provide attentive, service-focused support by addressing questions with empathy and guiding customers toward appropriate next steps.• Coordinate with internal departments to pass along customer information clearly and support timely follow-up.• Help balance workload demands across the team to improve response times and maintain a consistent customer experience.• Use remote communication and productivity tools to stay aligned with team activities and daily service expectations.
2026-07-14T00:00:00Z

Customer Service Representative

Pico Rivera, CA
onsite
Temporary / Contract
19 - 20.5 USD / Hourly
We are looking for an organized and detail-oriented Customer Service Representative to join our team in Pico Rivera, California. This role involves providing exceptional customer service while managing order processing, data entry, and backend production tasks. As a Contract to permanent position, this opportunity offers the potential for long-term growth and stability within the organization. Responsibilities:• Welcome customers and visitors at the door and ensure their needs are promptly addressed.• Maintain accurate records of incoming orders by logging them into a daily system and distributing job jackets to the appropriate team.• Respond to customer inquiries about incoming orders within a minimum timeframe of 30 minutes.• Organize and file job jackets systematically in the designated filing cabinets.• Create production tickets, including box specifications, load tags, and additional copies required for production processes.• Generate and manage sales orders, including adjusting or creating parts, entering sales information into the system, and printing delivery tickets.• Track and log all completed backend tasks and sales orders to ensure proper documentation.• Handle email correspondence, inbound and outbound calls, and scheduling appointments with customers.• Utilize Microsoft Excel and Word for data entry and reporting purposes.
2026-07-09T00:00:00Z

Customer Service Representative

Cardiff-by-the-Sea, CA
onsite
Temporary / Contract
23 - 25 USD / Hourly
We're partnering with a growing consumer products company that's expanding its Customer Experience team. As a Customer Service Representative, you'll become a trusted resource for customers by providing timely support, resolving questions, and ensuring every interaction leaves a positive impression. This is an excellent opportunity for someone who enjoys working with people, thrives in a collaborative environment, and takes pride in delivering exceptional service. ResponsibilitiesCustomer Support<ul><li>Respond to inbound phone calls, emails, and online customer inquiries</li><li>Assist customers with orders, product information, returns, and account updates</li><li>Resolve customer concerns professionally and efficiently</li><li>Escalate complex issues to the appropriate internal departments</li><li>Maintain a high level of customer satisfaction through proactive communication</li></ul>Administrative Responsibilities<ul><li>Update customer records within CRM software</li><li>Process orders, returns, and service requests</li><li>Track customer interactions and maintain accurate documentation</li><li>Assist with special projects and reporting as needed</li></ul>
2026-07-01T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-07-09T00:00:00Z

Customer Service Representative

Tustin, CA
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to support resident communications for a real estate and property organization in Tustin, California. This is a Contract position expected to run for 90 days, with potential for extension, and follows a hybrid schedule with remote work on Monday and Friday and onsite work Tuesday through Thursday. In this role, you will serve as a key point of contact for residents, delivering timely assistance, resolving concerns, and helping create a positive service experience through every interaction. Responsibilities: • Respond to incoming resident calls and place outbound follow-up calls regarding maintenance matters, account questions, and service-related requests. • Provide clear and considerate support to residents by addressing questions, concerns, and requests with professionalism and empathy. • Resolve complaints and service issues efficiently while ensuring each case is handled accurately and within expected timeframes. • Document conversations, requests, and outcomes in internal systems so records remain complete and up to date. • Manage a high volume of interactions while maintaining quality, attentiveness, and a strong focus on first-contact resolution. • Work closely with cross-functional teams to gather information, coordinate next steps, and help bring resident issues to resolution. • Stay informed on available services and policies in order to give residents accurate guidance and appropriate next-step recommendations. • Follow up with residents after support is provided to confirm satisfaction and reinforce a positive customer experience. • Learn and navigate multiple software platforms to enter data accurately, track activity, and support daily service operations.
2026-07-16T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a financial services team in Irvine, California on a Contract to permanent basis. In this role, you will serve as an early point of contact for prospective borrowers, helping gather key details and ensuring each interaction is handled with care and consistency. This opportunity is well suited for someone who communicates confidently, stays organized in a fast-moving environment, and enjoys guiding customers through the first stage of the lending process. Responsibilities: • Handle incoming and outbound conversations with prospective borrowers to begin the loan inquiry process. • Use a consistent set of screening questions to collect information related to eligibility, including income, credit profile, and borrowing goals. • Enter customer and application details into internal platforms with a high level of accuracy and completeness. • Direct eligible applicants to the appropriate Loan Officer for follow-up and continuation of the process. • Provide a supportive experience that helps customers feel informed and valued during each interaction. • Meet daily activity expectations for call volume, responsiveness, and successful handoff of viable applicants. • Maintain clear records of customer communications and status updates to support efficient workflow management.
2026-07-15T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a busy onsite team in California. This contract opportunity with the potential to become permanent is ideal for someone who enjoys assisting customers, handling a steady volume of inbound calls, and delivering attentive support in a call center setting. The person in this role will help resolve questions, address service-related concerns, and contribute to a positive customer experience during standard hours of 7:00 a.m. to 4:00 p.m. Responsibilities: • Respond to incoming customer calls promptly and courteously while providing accurate information and support • Assist customers with questions related to products, orders, warranties, and general service concerns • Handle complaint situations effectively and work toward fair, timely resolutions • Document customer interactions clearly and maintain up-to-date records in company systems • Use Microsoft Office and internal service platforms to track activity and complete daily tasks • Escalate more complex customer issues when needed to ensure appropriate follow-up • Maintain a dependable onsite presence and support team service goals throughout the workday
2026-07-16T00:00:00Z

Client Services Representative

Escondido, CA
onsite
Temporary / Contract
25 - 27 USD / Hourly
Build Meaningful Client Relationships with a Company That Values Exceptional ServiceA growing financial services organization is seeking a Client Service Representative to provide high-touch support to clients while assisting advisors and internal teams with daily operations. This position is ideal for someone who enjoys building relationships, managing multiple priorities, and delivering an outstanding client experience.The successful candidate will serve as a key point of contact and help ensure every client interaction is handled with professionalism and care.ResponsibilitiesClient Relations<ul><li>Welcome clients and provide exceptional customer service by phone, email, and in person</li><li>Coordinate appointments and maintain advisor calendars</li><li>Assist clients with account documentation and service requests</li><li>Follow up on outstanding items and ensure timely resolution</li><li>Build strong, long-term client relationships through consistent communication</li></ul>Administrative Support<ul><li>Maintain confidential client records and documentation</li><li>Prepare reports, correspondence, and presentation materials</li><li>Update CRM and client databases</li><li>Assist with office operations and special projects</li></ul>
2026-07-01T00:00:00Z

Customer Success Specialist

Oceanside, CA
onsite
Temporary / Contract
22 - 24 USD / Hourly
Turn Great Customer Service Into Long-Term RelationshipsWe're partnering with an innovative technology company that's growing its Customer Success team. This isn't your typical customer service position—you'll become a trusted resource for customers, helping them navigate products, answer questions, and build lasting relationships.If you're naturally curious, enjoy problem-solving, and like working in a collaborative environment where every day is different, we'd love to connect with you. What You'll DoCustomer Support<ul><li>Respond to customer inquiries by phone, email, and chat</li><li>Guide customers through product features and account questions</li><li>Troubleshoot issues and coordinate resolutions with internal teams</li><li>Build long-term relationships with assigned accounts</li><li>Document customer interactions within the CRM system</li></ul>Administrative Responsibilities<ul><li>Maintain accurate customer records</li><li>Prepare account reports and follow-up documentation</li><li>Assist with onboarding new clients</li><li>Support cross-functional teams with special projects</li></ul>
2026-06-29T00:00:00Z

Sales Manager

Brea, CA
onsite
Temporary / Contract
90000 - 175000 USD / Yearly
About the RoleWe are seeking a driven Sales Manager with a true hunter mentality to join our client's growing team. This is an exciting opportunity for someone who thrives on building business from the ground up, enjoys prospecting, and has a proven ability to develop new client relationships.The ideal candidate is energized by identifying opportunities, opening new accounts, and expanding market share through strategic business development efforts.Key Responsibilities<ul><li>Identify, prospect, and develop new business opportunities within target markets.</li><li>Build and maintain a robust pipeline through cold calling, networking, referrals, and other outbound sales strategies.</li><li>Generate new customer relationships and successfully convert prospects into long-term clients.</li><li>Expand product offerings and introduce value-added solutions to new customers.</li><li>Develop and execute strategic sales plans to achieve revenue and growth objectives.</li><li>Negotiate contracts, close deals, and manage the sales process from prospecting through onboarding.</li><li>Collaborate with internal teams to ensure a smooth transition of new accounts.</li><li>Stay informed on market trends, competitor activity, and customer needs.</li></ul>Compensation & Benefits<ul><li>Base Salary: $90,000–$175,000, depending on experience.</li><li>Uncapped commission structure.</li><li>Additional incentives for securing new business accounts.</li><li>Opportunity to make a significant impact within a growing organization.</li></ul>Schedule<ul><li>Full-time position.</li><li>Fully onsite during onboarding and training.</li><li>Hybrid work schedule available after successful completion of onboarding.</li></ul>
2026-07-16T00:00:00Z

Sales Manager

Torrance, CA
onsite
Temporary / Contract
24 - 26 USD / Hourly
We are looking for a relationship-driven sales specialist to join our team in Torrance, California, as a Business Development Representative on a temp to hire basis. This opportunity is well suited for someone who is energized by business-to-business outreach, enjoys connecting with technical and purchasing stakeholders, and can move quickly in a high-activity sales environment. The role focuses on developing new opportunities, engaging prospective customers with relevant messaging, and supporting revenue growth through disciplined pipeline management. Responsibilities:• Generate new business opportunities by responding to incoming inquiries and proactively reaching out to prospective customers across target accounts.• Assess prospect fit by identifying decision-makers, understanding business needs, and applying structured qualification approaches to prioritize viable opportunities.• Follow up on leads generated through campaigns, events, and other outreach efforts to keep potential customers engaged and moving through the funnel.• Work closely with sales leadership to hand off strong opportunities with clear context, next steps, and supporting account details.• Record calls, emails, meetings, and qualification updates in the company CRM to maintain accurate and current prospect information.• Adapt outreach strategies and messaging for different buyer groups, including engineers, operators, technical teams, and procurement contacts.• Build credibility with prospects by communicating product value clearly and aligning conversations to customer challenges and market conditions.• Review pipeline activity, monitor progress against outreach targets and performance metrics, and contribute insights during sales meetings.• Share observations on customer feedback, competitive activity, and emerging market needs with sales and marketing partners to strengthen go-to-market efforts.
2026-07-16T00:00:00Z

Ecommerce Manager

El Segundo, CA
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
We are looking for an experienced Ecommerce Manager to lead day-to-day execution for our Shopify storefront in Los Angeles, California. This role is ideal for someone who combines strong platform knowledge with excellent project coordination skills to keep site updates, promotions, and merchandising initiatives moving forward smoothly. You will work closely with cross-functional partners to deliver a high-quality online experience, identify improvement opportunities, and ensure launches are completed accurately and on schedule. Responsibilities:• Direct the ecommerce work queue by organizing incoming requests, setting priorities, and keeping timelines on track for web-related initiatives.• Oversee the rollout of promotional campaigns, seasonal releases, landing pages, and other onsite updates to support business goals.• Maintain and publish storefront content within Shopify, including product setup, collection management, and page updates for new launches.• Refine site navigation, merchandising placements, and collection presentation to improve product discovery and customer engagement.• Plan, launch, and evaluate A/B tests aimed at increasing conversion rates and strengthening the user journey.• Collaborate with marketing, creative, operations, and development teams to gather requirements, resolve blockers, and drive projects to completion.• Perform thorough quality checks across desktop and mobile experiences before deployment to confirm site accuracy and functionality.• Monitor storefront performance, investigate bugs or operational issues, and recommend practical solutions to enhance the customer experience.• Support ecommerce operations by reviewing fulfillment-related issues, escalating risks, and helping resolve order or inventory exceptions that affect the site experience.• Manage Jira tickets with minimal oversight, create clear requirements for incoming requests, and maintain momentum across updates, fixes, and optimization efforts.
2026-07-08T00:00:00Z

Provider Services Supervisor

Los Angeles, CA
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
Position OverviewWe are seeking a temporary Claims Supervisor to support daily operations within the Claims Unit during a leave of absence coverage. This role will oversee claims processing activities, supervise staff, and help ensure performance, productivity, and compliance standards are consistently met. The ideal candidate is a hands-on leader with strong claims, billing, and team management experience who can thrive in a fast-paced, deadline-driven environment.Key Responsibilities<ul><li>Supervise the receipt, review, processing, calculation, payment, and reporting of monthly claims submitted by providers.</li><li>Ensure claims are processed accurately and in compliance with contractual requirements, regulations, and internal policies and procedures.</li><li>Lead and support Claims Unit staff by establishing priorities, monitoring workflows, and implementing best practices to improve efficiency and accuracy.</li><li>Develop action plans to meet monthly payment processing and export deadlines.</li><li>Monitor team productivity and performance metrics to ensure service standards are maintained.</li><li>Conduct regular Claims Unit meetings to communicate updates, priorities, and process improvements.</li><li>Identify training needs and coordinate staff development initiatives.</li><li>Assist with employee performance management, including annual performance evaluations and coaching.</li><li>Support and participate in provider workshops and training sessions as needed.</li><li>Collaborate with cross-functional teams to resolve escalated claims issues and improve processes.</li><li>Perform additional duties and special projects as assigned.</li></ul>
2026-07-08T00:00:00Z

Customer Service Representatives LL.US.43-4051

Orange, CA
onsite
Temporary / Contract
18 - 19 USD / Hourly
We are looking for a customer-focused, detail-oriented individual to support asset management operations for aerospace components in Orange, California. This Long-term Contract position is fully onsite and plays an important role in helping airline and maintenance customers receive timely, accurate support for leasing and exchange activity. The role requires strong attention to detail, clear communication, and the ability to coordinate across multiple internal teams while managing critical service needs. Responsibilities: • Serve as a primary point of contact for airline customers and MRO facilities requiring support for aerospace component lease and exchange activity across aircraft and engine programs. • Respond to urgent service situations, including aircraft-on-ground needs, by coordinating timely action and maintaining clear communication with stakeholders. • Partner with technical services, distribution teams, licensing, finance, pricing, and other internal groups to move customer requests through completion. • Enter, maintain, and verify operational data in business systems such as Microsoft Dynamics and Salesforce to ensure accurate records and transaction visibility. • Monitor asset-related requests and follow established processes to resolve customer issues efficiently and effectively. • Organize multiple priorities in a fast-paced environment while keeping service quality and response times at a high standard. • Support reporting and data review activities that help improve tracking, customer communication, and overall program performance.
2026-07-14T00:00:00Z