<p>We are seeking a highly organized and adaptable Office Assistant to support daily administrative operations. This is an excellent opportunity to gain experience in a fast-paced office setting and provide immediate value during peak workload periods or special projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform general clerical duties including filing, scanning, data entry, and managing correspondence.</li><li>Assist with scheduling appointments, meetings, and maintaining office calendars.</li><li>Support document preparation, copying, and distribution tasks as needed.</li><li>Answer phone calls, greet visitors, and direct inquiries to the appropriate staff.</li><li>Maintain organized records and assist with special projects as assigned.</li><li>Ensure office supplies are stocked and request replenishments when necessary.</li></ul><p><br></p>
<p>Our client in San Diego, CA is seeking a detail-oriented Administrative Assistant to support business operations and enhance productivity within a fast-paced office environment. This role is a great opportunity for individuals with strong organizational skills and a customer service mindset.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage scheduling, calendar coordination, and meeting logistics</li><li>Prepare and edit documents, reports, and presentations</li><li>Respond to phone and email inquiries with professionalism</li><li>Maintain filing systems and manage office supplies</li><li>Support team members and leadership with projects and daily tasks</li><li>Accurately enter data and uphold confidentiality standards</li><li>Perform general office duties to ensure smooth workflow</li></ul><p><br></p>
<p>We are looking for an Administrative Assistant to join a construction team and play a key role in ensuring smooth office operations, project support, and exceptional service delivery. If you have 3-5 years of office experience and are looking to grow your skills in a fast-paced environment, then this is the role for you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide administrative support to project managers, site supervisors, and the team.</li><li>Schedule meetings, coordinate travel, and manage calendars for leadership and field staff.</li><li>Prepare, review, and organize project documentation, contracts, and reports.</li><li>Handle daily communications, including emails, phone calls, and internal memos.</li><li>Assist with procurement, invoice processing, and expense tracking.</li><li>Maintain accurate records and filing systems for compliance and project reference.</li><li>Support payroll administration and timesheet collection from field teams.</li><li>Uphold company standards for safety and confidentiality at all times.</li></ul><p><br></p>
<p>Our client, a reputable leader in property management, is seeking a skilled Administrative Assistant to support their team. This position offers the opportunity to work in a fast-paced environment and contribute to the success of residential and commercial property operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide administrative support, including calendar management, meeting coordination, and document preparation.</li><li>Serve as a primary point of contact for tenants, vendors, and staff, ensuring timely and professional communication.</li><li>Assist with lease administration, property documentation, and maintenance scheduling.</li><li>Support office procedures such as invoice processing, supply ordering, and record-keeping.</li><li>Maintain accurate files and handle sensitive information with discretion.</li><li>Contribute to special projects and assist management as needed.</li></ul><p><br></p>
<p>Our client, a respected organization in the nonprofit sector, is seeking a detail-oriented Administrative Assistant to join their team. This role presents an excellent opportunity for candidates passionate about contributing to a mission-driven environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide administrative support including calendar management, meeting coordination, and document preparation.</li><li>Serve as the first point of contact for internal and external inquiries, demonstrating professionalism and tact.</li><li>Assist with donor communications, event logistics, and tracking volunteer information.</li><li>Maintain confidential files and handle sensitive information with discretion.</li><li>Support general office operations such as supply ordering, mail distribution, and data entry.</li><li>Contribute to special projects as assigned by leadership, ensuring deadlines and quality standards are met.</li></ul><p><br></p>
<p>Our client in San Diego is seeking a skilled Administrative Assistant to join their busy office environment. This is an excellent opportunity to leverage your organizational strengths and make a real impact on daily business operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage calendars, schedule meetings, and coordinate logistics</li><li>Prepare and edit correspondence, reports, and presentations</li><li>Handle incoming calls and emails with professionalism and efficiency</li><li>Maintain filing systems and manage office supplies</li><li>Support team members and leadership with special projects as needed</li><li>Accurately enter data and ensure confidentiality of documents</li><li>Perform general office duties to ensure smooth workflow</li></ul><p><br></p>
<p>Our client, a leader in the property management sector, is seeking a detail-oriented Administrative Assistant to support property operations and office functions. This opportunity is ideal for professionals who excel in organizational and communication skills and are eager to contribute to a fast-paced team.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide comprehensive administrative support including scheduling, meeting coordination, and document management.</li><li>Serve as the point of contact for tenants, vendors, and staff, ensuring prompt and professional communication.</li><li>Assist with lease administration, maintenance requests, invoice processing, and record-keeping.</li><li>Maintain accurate files and handle confidential information with discretion.</li><li>Support special projects and assist management as needed.</li></ul><p><br></p>
Robert Half is currently hiring a Senior Administrative Assistant to provide advanced administrative support to senior executives or managers within a fast-paced and dynamic organization. This professional will play a critical role in managing schedules, coordinating projects, and ensuring seamless communication across multiple departments, while handling confidential information with utmost discretion. The ideal candidate will be experienced, highly organized, and adaptable to a variety of tasks and challenges. <br> Key Responsibilities Provide high-level administrative support to senior executives or department heads, including calendar management, travel arrangements, and meeting coordination. Prepare and edit documents, presentations, and reports that align with organizational standards. Handle incoming communication (email, phone calls, etc.), acting as a liaison between executives and key stakeholders. Track and prioritize tasks, monitor deadlines, and follow up on action items to ensure projects are completed on time. Organize and manage documents, files, and data systems to ensure access to accurate and up-to-date information. Plan and execute company events, team meetings, or special projects as requested. Conduct research and compile data to support planning, decision-making, and project initiatives. Mentor entry level administrative staff or coordinate teamwork across the administrative team.
<p>Robert Half is partnering with an innovative client in the biotech industry to find a highly organized and dynamic Administrative Assistant to support their team. If you thrive in a fast-paced environment, excel at multitasking, and enjoy helping teams run smoothly, this could be the perfect opportunity for you!</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Coordinate and manage daily office operations, including scheduling meetings, maintaining calendars, and arranging travel logistics.</li><li>Prepare reports, presentations, and other documents with a high level of accuracy.</li><li>Act as the central communication hub for staff at all levels, ensuring clear and efficient internal and external correspondence.</li><li>Manage and maintain filing systems, both physical and digital.</li><li>Assist with project tracking and providing support to cross-functional teams as needed.</li><li>Provide logistical and administrative support for events or departmental initiatives.</li></ul><p><br></p>
<p>Contribute to groundbreaking work in the biotech sector as a Part-Time Administrative Assistant. Support our team with essential office tasks while gaining experience in an innovative environment focused on research and development. This role will start off at 12-hours per week and will be an ongoing contract opportunity.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide administrative support to project managers, scientists, and the biotech team.</li><li>Assist with scheduling meetings, managing calendars, and coordinating travel arrangements.</li><li>Prepare and organize documents, reports, and presentations related to biotech projects.</li><li>Handle correspondence, maintain records, and support data entry tasks.</li><li>Assist with inventory tracking and ordering laboratory or office supplies as needed.</li><li>Uphold confidentiality and compliance with company policies.</li></ul><p><br></p>
<p>Our client, a leader in the property management sector, is seeking an experienced Senior Administrative Assistant to support their dynamic team. This position offers the opportunity to work alongside industry professionals and showcase your organizational expertise in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide executive-level support, including complex calendar management, meeting preparation, and travel coordination.</li><li>Act as a liaison between management, tenants, vendors, and stakeholders with professionalism and confidentiality.</li><li>Prepare and maintain reports, contracts, lease documents, and property records.</li><li>Assist with property-related communications, scheduling inspections, and coordinating maintenance requests.</li><li>Oversee general office operations, including supply management, invoice processing, and correspondence.</li><li>Support special projects and events as directed by leadership.</li></ul><p><br></p>
<p>Our client is seeking a highly professional Senior Administrative Assistant to support executives and senior leadership with advanced administrative tasks, organization, and operations management. The ideal candidate has extensive experience in high-level administrative work, possesses exceptional organizational and time-management skills, and is comfortable handling sensitive and confidential information. This role offers a unique opportunity to work closely with decision-makers and play an integral part in the success of the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide executive-level administrative support, including managing complex calendars, coordinating meetings, and arranging travel logistics.</li><li>Serve as the primary contact for internal and external communications on behalf of executives, ensuring professionalism and accuracy.</li><li>Prepare, organize, and manage high-level reports, presentations, correspondence, and other documents with precision.</li><li>Act as a gatekeeper for executives, prioritizing tasks and scheduling to ensure efficient operations.</li><li>Organize and support company meetings and events, including handling logistics, materials preparation, and follow-ups.</li><li>Manage deadlines and assist with project coordination to ensure deliverables are met in a timely manner.</li><li>Handle confidential and high-priority information with discretion and integrity.</li><li>Maintain office efficiency by keeping records, filing systems, and communication channels organized.</li><li>Collaborate with other administrative staff to provide seamless operational support.</li><li>Proactively identify efficiencies and improvements in administrative processes.</li></ul><p><br></p>
<p>Our client in San Diego, CA is seeking a talented Sr. Administrative Assistant to support executive leaders and ensure daily business operations run smoothly. This is an excellent opportunity to leverage your advanced organizational, communication, and problem-solving skills in a dynamic and collaborative environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide executive-level administrative support, including managing complex calendars, coordinating travel arrangements, and preparing detailed reports and presentations.</li><li>Serve as a liaison between executives, internal teams, and external contacts.</li><li>Organize meetings, create agendas, record and distribute meeting minutes, and follow up on action items.</li><li>Maintain discretion when handling confidential information.</li><li>Assist in the management of special projects, events, and other assignments as needed.</li><li>Oversee office processes and recommend improvements for greater efficiency.</li><li>Conduct research, prepare documents, and monitor deadlines to ensure objectives are met.</li></ul>
<p>*** This role can sit in LOS ANGELES (DOWNTOWN) or ORANGE COUNTY (IRVINE) or SAN DIEGO (DOWNTOWN) ***</p><p><br></p><p>A state-wide law firm with over 100 attorneys and offices in San Francisco, San Diego, Ventura County, and Costa Mesa is seeking a Legal Administrative Assistant (Legal Secretary).</p><p> </p><p>The San Diego office has 8 attorneys, 2 legal assistants, 1 paralegal, 1 receptionists/admin, 1 office services clerk/IT clerk, and 1 part time file clerk. This firm is like a boutique firm within a regional firm: great resources but intimate team.</p><p> </p><p><strong><u>Responsibilities of Role</u>: </strong></p><p>Very busy desk: civil litigation, including labor & employment and business law. Must be familiar with:</p><ul><li>trial prep</li><li>litigation calendaring (no docket clerk)</li><li>TOA/TOCs</li><li>eFiling (60% state, 40% federal, occasional appellate – but the latter is not a deal breaker)</li><li>discovery shells (from macros)</li><li>redlining legal documents</li></ul><p>Fluency in the following software is helpful: CompuLaw for calendaring, Best Authority for TOA/TOCs, iManage for document management, and Adobe for bate stamping.</p><p> </p><p><strong><u>Perks of Firm</u></strong>:</p><p>· Firm has an in-house trainer who helps get people set up</p><p>· Laid back environment</p><p>· Longevity of staff</p><p>· Strong benefits – besides standard benefits, the firm covers EAP counseling, travel allowance, and supplemental insurance</p><p>· Staff appreciation lunches, birthday celebrations, holiday gifts, raffles, prizes</p><p>· LA and SD team work very closely/collaboratively with each other and share work. Thus, there is never trouble hitting paralegals. </p>
<p>A respected <strong>higher education institution</strong> in San Marcos is seeking a dedicated <strong>Administrative Assistant</strong> to support faculty, students, and leadership across multiple academic departments. This position is ideal for someone who enjoys working in a mission-driven environment where collaboration, integrity, and learning are at the heart of the workday.</p><p>The Administrative Assistant will play a critical role in managing departmental communications, organizing events, maintaining records, and ensuring the smooth operation of daily activities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide administrative support to department heads, faculty, and staff.</li><li>Manage calendars, schedule meetings, and coordinate logistics for academic events.</li><li>Draft correspondence, prepare reports, and handle document filing (electronic and physical).</li><li>Support student inquiries, appointments, and program information requests.</li><li>Track budgets and expenses, process purchase orders, and assist with invoice approvals.</li><li>Maintain confidentiality of student and institutional records.</li><li>Coordinate communications between departments, faculty, and external partners.</li><li>Assist with onboarding new staff and updating procedural documentation.</li></ul>
<p>A growing <strong>professional services firm</strong> in Vista is seeking a professional, highly organized <strong>Executive Assistant</strong> to support the company’s <strong>Vice President of Human Resources</strong>. This is an exciting opportunity for someone who thrives in a people-focused environment and enjoys working in the intersection of HR operations, executive support, and organizational development. This role requires strong discretion, polished communication, and a keen ability to anticipate needs in a fast-paced corporate setting. You’ll be an integral partner to HR leadership, helping streamline administrative processes, maintain compliance documentation, and drive strategic initiatives.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide direct administrative and scheduling support to the VP of HR and HR leadership team.</li><li>Coordinate internal meetings, prepare agendas, and draft executive correspondence.</li><li>Manage confidential HR files, employee records, and policy documentation.</li><li>Assist with onboarding, performance review tracking, and employee engagement initiatives.</li><li>Help prepare HR metrics and reports for executive presentations.</li><li>Coordinate travel, meeting logistics, and companywide HR communications.</li><li>Serve as a liaison between the HR department and other executives across departments.</li><li>Maintain professionalism and confidentiality at all times.</li></ul>
<p>Robert Half is seeking a dynamic Executive Assistant to support senior executives or leadership teams in a fast-paced environment. The ideal candidate is highly organized, proactive, and capable of independently managing projects, coordinating complex schedules, and handling sensitive information. This pivotal role requires excellent communication and problem-solving skills to ensure seamless support and contribute to the organization’s success. </p><p><br></p><p>Key Responsibilities</p><ul><li> Calendar Management: Maintain detailed executive calendars, prioritize appointments, and schedule meetings. </li><li>Travel Coordination: Arrange domestic and international travel itineraries, including flights, accommodations, and logistics. </li><li>Document Preparation: Draft, edit, and finalize correspondence, presentations, and reports with high attention to detail. </li><li>Stakeholder Communication: Act as a liaison between executives and internal/external contacts, managing sensitive and timely communication. </li><li>Event Planning: Coordinate events, conferences, and team-building engagements with precision. </li><li>Administrative Support: Handle multitasking responsibilities such as expense reporting, filing systems, and general office coordination. </li><li>Project Management: Oversee or assist in special projects by managing timelines, deliverables, and stakeholders. </li><li>Confidentiality: Manage sensitive and confidential information, ensuring discretion and compliance with company policies.</li></ul>
<p>Our client in San Diego is seeking an experienced Executive Assistant to provide high-level support to senior leadership. This is an excellent opportunity for a skilled professional to streamline office operations and play a critical role in driving success across the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage complex calendars, schedule meetings, coordinate travel, and organize events for executives</li><li>Prepare and edit correspondence, reports, and presentations</li><li>Serve as the primary point of contact between executives and internal/external stakeholders</li><li>Handle confidential information with utmost discretion and professionalism</li><li>Assist with meeting agendas, note-taking, and follow-ups on action items</li><li>Support special projects and business initiatives as directed by leadership</li><li>Maintain office files and records, ensuring information is up to date and accessible</li></ul><p><br></p>
<p>Our client is seeking a highly organized and proactive Executive Assistant to provide comprehensive support to senior executives and leadership. This role requires a professional who thrives in dynamic environments, has exceptional problem-solving skills, and can effectively handle multiple priorities. The Executive Assistant will act as a trusted right-hand to the executive team, ensuring their schedules and operational needs are managed seamlessly while maintaining the highest level of confidentiality and professionalism.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage executive calendars and appointments, ensuring schedules are optimized and conflicts are resolved proactively.</li><li>Coordinate all aspects of meeting preparation, including agenda creation, materials, and follow-ups.</li><li>Arrange travel logistics, including booking flights, accommodations, transportation, and preparing detailed itineraries.</li><li>Serve as the primary point of contact between executives and internal/external stakeholders, including managing correspondence.</li><li>Assist executives with communications and drafting of presentations, reports, and other business-critical documents.</li><li>Maintain and organize sensitive and confidential information with utmost discretion.</li><li>Plan and execute company events or team activities as needed, managing logistics and ensuring smooth execution.</li><li>Track and reconcile expense reports promptly and accurately.</li><li>Research and analyze information as needed to support executive decision-making.</li><li>Identify opportunities for process improvements in administrative tasks and implement time-saving practices.</li></ul><p><br></p>
<p>A growing organization in <strong>San Luis Rey</strong> is seeking an experienced <strong>Executive Assistant</strong> to provide high-level support to senior leadership. This role requires exceptional professionalism, confidentiality, and the ability to anticipate needs before they arise. If you’re a strong communicator who excels in organization, project coordination, and executive-level support, this position may be the perfect fit.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage complex calendars, meeting schedules, and travel arrangements</li><li>Prepare reports, presentations, and executive-level correspondence</li><li>Coordinate department communications and act as a liaison between leadership and staff</li><li>Track deadlines, follow-ups, and operational priorities for the executive team</li><li>Assist with project planning, research, documentation, and event coordination</li><li>Maintain organized filing systems and ensure accurate recordkeeping</li><li>Handle confidential information with discretion and professionalism</li></ul>
<p>Our client, a growing <strong>healthcare organization</strong>, is seeking a detail-oriented <strong>Human Resources Assistant</strong> to join their collaborative HR team. This hybrid role offers the opportunity to support essential HR functions while contributing to a mission-driven environment that values patient care and employee well-being.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide administrative and clerical support to the HR department.</li><li>Assist with onboarding, new hire paperwork, and benefits enrollment.</li><li>Maintain employee files and ensure confidentiality of sensitive information.</li><li>Support payroll preparation and timekeeping corrections as needed.</li><li>Respond to general HR inquiries from employees and managers.</li><li>Coordinate interviews, background checks, and credential verifications.</li><li>Assist with HR reporting and compliance documentation.</li></ul>
<p>A national law firm with 30 offices nationwide and over 700 attorneys, is seeking a Litigation Assistant for their Commercial Litigation Group. This role will be supporting two partners and two associates. This is a congenial office that gets together and collaborates!</p><p><br></p><p><strong><u>Duties:</u></strong></p><ul><li>Electronically filing pleadings with state and federal courts</li><li>Calendaring litigation deadlines and scheduling depositions</li><li>Formatting briefs, motions, discovery shells, etc. per CA civil codes + procedures</li><li>Handling attorney expense reports and time entry</li></ul><p>*** Experience with iManage, FileSite and Anaqua are a plus.</p><p><br></p><p><strong><u>Keys/Must haves</u></strong>: </p><p>· The more years of litigation experience, the better. The commercial litigation group is extremely busy.</p><p>· Knowledge of eFiling in state (and ideally federal) courts.</p><p>· Ability to commute to downtown San Diego daily.</p><p><br></p><p><strong><u>Perks of Company</u></strong>:</p><p>· Robert Half has placed two other litigation assistants in this office!</p><p>· I cannot say enough about the office managing partner and his team. They are casual, approachable, and easy to work with. The partners feel that the most junior person is equally important as the most senior level person. Everyone is an important to the puzzle. They place so much value on everyone. They care about their peoples’ lives: “let’s do whatever we can to support this person.” – ex-firm administrator</p><p>· Once a month, they take the team out to lunch or dinner. They are big on team building activities!</p><p>· Monthly wellness and team building activities (March Madness party, volunteer events, succulent planting party)</p>
<p>A prestigious AmLaw 200 law firm is seeking a Litigation Assistant to join their growing team. This Litigation Assistant must have experience in one of the following areas: bankruptcy, commercial, or family litigation, and should be fluent in eFiling in those corresponding courts.</p><p><br></p><p>Litigation Assistants who speak Spanish are strongly encouraged to apply! The top end of the pay range is reserved for bilingual Litigation Assistants. </p><p><br></p><p><strong><u>Responsibilities of Role</u>: </strong></p><p>· Supporting three partners: one corporate bankruptcy, one commercial litigation, and one family law. </p><ul><li>E-filing in corresponding courts (directly, not with an attorney service - please do not apply if you've only eFiled using an attorney service)</li><li>Formating pleadings</li><li>Completing discovery shells</li><li>Drafting correspondence</li><li>Knowing civil rules well enough to double check docketed litigation deadlines and putting on attorney's calendars</li></ul><p>· Billable requirement: Litigation Assistants bill <strong>800 hours a year</strong>. Their work is mostly administrative, but they bill for things like discovery requests. A paralegal certification or attestation is preferred, but not required</p><p>· Software: Dictation in Big Hand. Document management in iManage. Entering time inTapp. Expense reports in Chrome River.</p><p><br></p><p><strong><u>Perks of Company</u></strong>:</p><p>· Size and prestige: they are AmLaw 200, so large enough to have tons of resources for practice growth, professional development, and have a wide variety of clients. Yet we “know everybody’s name on the email list!”</p><p>· The last legal assistant I placed has been there almost two years and loves it! </p><p>· This litigation assistant’s manager is in the SD legal secretary association board, super connected, and a great teacher.</p><p>· Parking is paid for in the building, beautiful suite. </p>
<p><strong>Overview:</strong></p><p> Robert Half is partnering with a leading commercial property management firm to hire an Assistant Property Manager. This role is ideal for a detail-oriented professional who thrives in a fast-paced environment and is passionate about supporting property operations, tenant relations, and administrative functions.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist the Property Manager in daily operations of commercial properties, ensuring smooth property maintenance, tenant satisfaction, and operational efficiency.</li><li>Serve as a primary point of contact for tenants, responding to inquiries, resolving issues, and maintaining positive relationships.</li><li>Support financial operations, including processing invoices, managing rent collections, and tracking budgets and expenses.</li><li>Coordinate vendor services, maintenance requests, and inspections to ensure properties are well-maintained and compliant with regulations.</li><li>Maintain accurate property records, reports, and documentation for management review.</li><li>Assist in leasing activities, including tenant communications, lease administration, and onboarding new tenants.</li><li>Collaborate with cross-functional teams to support property improvement projects and operational initiatives.</li></ul><p><br></p>
We are looking for an organized and success-driven Event Assistant to support various functions during a large-scale event in San Diego, California. This contract position involves assisting attendees, managing exhibit hall operations, and providing excellent customer service throughout the event. If you are detail-oriented and enjoy working in a fast-paced environment, this role is an excellent opportunity to showcase your skills.<br><br>Responsibilities:<br>• Provide guidance and assistance to event attendees by answering questions and directing them to appropriate areas.<br>• Oversee exhibit hall operations to ensure smooth transitions and continuous coverage during overlapping shifts.<br>• Support registration desk operations by helping attendees check in and addressing inquiries efficiently.<br>• Collaborate with team members to ensure seamless coordination across different event roles and shifts.<br>• Monitor schedules and breaks to maintain consistent staffing coverage throughout the event.<br>• Respond to inbound and outbound calls, resolving attendee concerns or providing additional information as needed.<br>• Assist in maintaining a positive and welcoming atmosphere for all attendees and participants.<br>• Ensure all event materials and signage are appropriately displayed across designated areas.<br>• Address any logistical challenges promptly to maintain a smooth event experience.<br>• Uphold high standards of customer service to enhance attendee satisfaction.
