Our client in the medical billing industry is seeking multiple Medical Billing Clerks to join their growing team. This is an excellent opportunity for candidates with experience in the medical field who are looking to build a long-term career with a company that offers strong training, stability, and an outstanding benefits package. <br> The Medical Billing Clerk will be responsible for supporting billing operations, assisting patients and insurance carriers, and ensuring claims are processed accurately and efficiently. The ideal candidate will have prior exposure to medical office or healthcare-related environments and be comfortable handling billing inquiries, claims follow-up, and payment discrepancies. <br> Key Responsibilities: <br> Process and submit medical claims to insurance companies Review accounts for billing accuracy and correct billing discrepancies Perform data entry related to patient information, charges, payments, and account updates Handle inbound and outbound customer service calls regarding billing questions and account status Interpret and explain Explanation of Benefits (EOBs) Work with insurance companies to resolve claim issues and payment delays Assist with collections activity on outstanding balances in a detail oriented manner Maintain accurate billing records and documentation Support internal billing functions and ensure timely claim submission and follow-up Qualifications: <br> Some prior experience working in the medical field is required Previous experience in medical billing, medical office support, or healthcare administration preferred Knowledge of medical billing terminology and Explanation of Benefits (EOBs) required Experience with customer phone support Strong data entry and administrative skills Requires all candidates required to undergo drug screening and all candidates required to undergo background check process Familiarity with claims submissions and insurance company processes Ability to identify and resolve billing discrepancies detail oriented communication skills and strong attention to detail Comfortable handling some collections responsibilities Training Provided: <br> In-house training on medical codes In-house training on billing software
<p>We are looking for a Customer Success Specialist to join a contract assignment in Tennessee. This position supports customer service operations by strengthening team processes, guiding new hires, and promoting consistent service delivery. The ideal candidate brings hands-on customer support experience, communicates clearly, and can quickly become a trusted resource on internal tools and workflow standards.</p><p><br></p><p>Responsibilities:</p><p>• Create and refine operating procedures that give the customer support team clear, repeatable guidance for daily work.</p><p>• Lead onboarding and practical instruction for new team members, covering service expectations, policies, workflows, and support tools.</p><p>• Build familiarity with internal platforms and act as a go-to resource for teammates who need help navigating systems or resolving process questions.</p><p>• Provide coaching and hands-on training that improves employee confidence, accuracy, and productivity in customer-facing tasks.</p><p>• Support the growth of the support function by contributing to team development, process standardization, and efficient onboarding practices.</p><p>• Review support activity to help maintain strong service quality, dependable responses, and consistent execution across the team.</p><p>• Step in on more complex customer concerns, investigate issues thoroughly, and deliver timely, effective resolutions.</p><p>• Evaluate current workflows to uncover inefficiencies and recommend practical improvements that strengthen customer satisfaction and operational effectiveness.</p><p>• Work closely with leadership to roll out service policies, training approaches, and support strategies aligned with business goals.</p><p><br></p><p>For Immediate consideration please call Lauren Bond 865-370-2212 </p>
<p>Robert HAlf is currently recruiting for a Credit and Collections Specialist to support accounts receivable activities and help maintain healthy customer credit practices for our Knoxville, Tennessee operation. This position focuses on evaluating credit information, following up on commercial accounts, and keeping documentation accurate across financial systems. The ideal candidate brings strong attention to detail, sound judgment, and the ability to communicate effectively with internal teams and customers.</p><p><br></p><p>Responsibilities:</p><p>• Review customer credit submissions, verify supporting information, and assist with decisions related to commercial account approval.</p><p>• Monitor outstanding balances, contact business customers regarding overdue invoices, and work toward timely resolution of open receivables.</p><p>• Maintain complete and accurate records of credit files, collection activity, and account updates within designated systems.</p><p>• Analyze account status and payment trends to identify risk concerns and recommend appropriate follow-up actions.</p><p>• Support daily credit and collections operations by coordinating with sales, customer service, and finance teams.</p><p>• Prepare reporting and account summaries using available tools to improve visibility into receivables performance and collection efforts.</p><p>• Use business systems such as D365 and AS400 to manage account details, payment activity, and documentation.</p><p>• Contribute to process consistency by ensuring account handling aligns with company credit policies and documentation standards.</p><p><br></p><p>The position will require 1+ years of collections experience. The position is 100% onsite and will require someone to live in the local Knoxville or surrounding areas. For immediate consideration please contact Lisa Coker at 865-370-2084 to set up an interview</p>
<p>Robert Half is currently recruiting for an Accounts Payable Specialist to support day-to-day invoice and payment operations for our client in Knoxville, Tennessee. This role is ideal for someone who is detail-oriented, organized, and comfortable managing high-volume transactions with accuracy. The position plays an important part in maintaining timely payments, resolving billing issues, and keeping financial records current within the accounting system.</p><p><br></p><p>Responsibilities:</p><p>• Review incoming invoices, assign the correct accounting codes, and enter payment details accurately into the system.</p><p>• Process vendor invoices efficiently while ensuring supporting documentation and approvals are complete.</p><p>• Prepare and execute routine payment runs, including checks, in accordance with established schedules.</p><p>• Investigate pricing, quantity, and billing variances by working with internal teams and external vendors to resolve discrepancies.</p><p>• Maintain accurate accounts payable records and update vendor information as needed to support clean financial data.</p><p>• Use Dynamics AX and Microsoft Dynamics 365 Business Central to manage transactions and monitor payable activity.</p><p>• Create and maintain spreadsheet tracking in Microsoft Excel to support reconciliation, reporting, and payment follow-up.</p><p><br></p><p>The position is 100% onsite and will require someone to live in the Knoxville and surrounding areas. 3+ years if high volume accounts payables within a manufacturing environment is preferred. For immediate consideration please contact Lisa Coker at 865-370-2084 to set up an interview</p>
<p>We are looking for an Accounting Clerk/ Account Coordinator to join a growing team in Knoxville, Tennessee on a contract-to-permanent basis. This onsite opportunity is well suited for someone who enjoys balancing accounting support with order coordination and customer account administration in a collaborative business environment. The role will contribute to accurate financial processing, organized documentation, and timely coordination of orders and shipments for customers across the country.</p><p><br></p><p>Responsibilities:</p><p>• Maintain customer account records by entering new information, updating details, and ensuring setup documentation is complete and accurate.</p><p>• Review agreements, supporting paperwork, and related account documents to confirm records are current and properly organized.</p><p>• Enter customer orders and purchase orders into internal systems with close attention to accuracy, pricing, and scheduling details.</p><p>• Coordinate shipment timing and monitor order milestones to help keep deliveries on track for customers nationwide.</p><p>• Work closely with sales and other internal teams to communicate order updates, resolve discrepancies, and support smooth account activity.</p><p>• Assist with preparing quotes and help move approved pricing information through the order fulfillment process.</p><p>• Process vendor invoices, support accounts payable activities, and help maintain timely and accurate payment records.</p><p>• Contribute to accounts receivable tasks by preparing invoices, tracking incoming payments, and following up on selected past-due business accounts.</p><p>• Use Sage 50 and MS Excel to complete daily accounting entries, maintain transaction records, and support routine financial operations.</p><p>FOR IMMEDIATE CONSIDERATION PLEASE CONTACT: Kelly Fellows 865-370-2219</p>