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10 results for Help Desk Support Manager in Knoxville, TN

Desktop Support Analyst

Wartburg, TN
onsite
Temporary / Contract
30.00 - 34.50 USD / Hourly
We are looking for a skilled Desktop Support Analyst to join our team in Wartburg, Tennessee. In this long-term contract role, you will be responsible for providing comprehensive technical support, troubleshooting issues, and ensuring seamless connectivity for users. This position offers an excellent opportunity to work with cutting-edge technologies and contribute to maintaining efficient IT operations. Responsibilities: • Provide hands-on desktop support, including device management, software installations, and hardware troubleshooting. • Diagnose and resolve issues related to network connectivity, including LAN and WAN technologies. • Perform break-fix support for docking stations, PCs, and other hardware components. • Troubleshoot and resolve problems associated with Office 365 applications and services. • Manage and document tickets in the support system, ensuring timely resolution of user issues. • Utilize network monitoring tools to identify and address network performance or equipment issues. • Configure and maintain network hardware, including switches and infrastructure components. • Assist with desktop imaging and operating system installations to ensure systems are up-to-date. • Support Active Directory environments by managing user accounts and permissions. • Collaborate with team members to enhance IT processes and deliver superior user support.
2026-03-25T20:04:06Z

Accounting Manager/Supervisor

Gatlinburg, TN
onsite
Temporary to Hire
29.29 - 37.00 USD / Hourly
We are looking for an experienced Accounting Manager/Supervisor to join a fully onsite team in Gatlinburg,Tennessee in a contract-to-permanent capacity. This position combines payroll leadership with day-to-day accounting support and is well suited for a hands-on, detail-oriented individual who can manage detailed financial processes with accuracy and consistency. The role partners closely with internal teams to maintain payroll compliance, support financial operations, and help keep accounting activities running smoothly. Responsibilities:• Manage bi-weekly payroll for approximately 40 employees using Paylocity, ensuring timely and accurate processing.• Oversee payroll tax submissions, recurring payroll reports, and compliance with applicable filing requirements.• Administer electronic timekeeping records and maintain accurate employee payroll documentation in coordination with Human Resources.• Support audit readiness by organizing payroll and accounting records and responding to documentation requests.• Handle accounts payable activities, including invoice review, entry, and payment processing.• Coordinate accounts receivable functions such as billing, collections, cash application, and resolution of payment discrepancies.• Prepare and post journal entries, reconcile accounts, and assist with general ledger maintenance.• Use Sage 100 for daily accounting tasks and leverage Raiser’s Edge to monitor donation-related financial activity.
2026-04-20T15:48:50Z

Accounts Payable Manager

Knoxville, TN
onsite
Permanent / Full Time
90000.00 - 110000.00 USD / Yearly
Robert Half is currently recruiting for an Accounts Payable Manager to lead day-to-day payables operations for our client in Knoxville, Tennessee. This position is ideal for an accounting specialist who can strengthen invoice processing, payment execution, and issue resolution while maintaining accuracy and compliance. The role also supports process improvement initiatives and financial systems work, making it a strong fit for someone who combines operational oversight with technical capability. Responsibilities:• Direct the full accounts payable cycle, from invoice intake and coding through payment release and record maintenance.• Review invoices against supporting documentation and perform three-way matching to confirm accuracy before approval.• Oversee check runs and ACH payments, ensuring vendors are paid on time and transactions are processed correctly.• Investigate invoice variances, vendor questions, and payment discrepancies, then drive issues to resolution efficiently.• Manage and improve automated billing and payable workflows to increase efficiency and reduce manual processing.• Support financial system projects, including implementation activities and enhancements involving Dynamics AX and Microsoft Dynamics 365 Business Central.• Monitor invoice coding practices and maintain strong internal controls to support accurate general ledger reporting.• Use Microsoft Excel to analyze payables data, track outstanding items, and prepare operational reporting for leadership. A bachelor's degree in accounting is preferred with 3+ years of management experience. The position is 100% onsite and will require someone to live in the Knoxville and surrounding areas. For immediate consideration please contact Lisa Coker at 865-370-2084 to set up an interview
2026-04-20T23:38:44Z

Systems Engineer

Oak Ridge, TN
onsite
Permanent / Full Time
75000.00 - 90000.00 USD / Yearly
The Systems Engineer is responsible for designing, implementing, and supporting enterprise infrastructure systems that ensure the availability, security, and performance of the organization’s technology environment. This role leads technical initiatives, supports critical business systems, and works independently to troubleshoot, maintain, and enhance server and application environments in alignment with organizational goals and regulatory requirements. Key Responsibilities:Technology Leadership & Project Ownership<ul><li>Lead the implementation of new technologies and systems from evaluation through deployment.</li><li>Serve as the primary technical point of contact for assigned systems, including upgrades, vendor coordination, and lifecycle management.</li><li>Make independent decisions related to system architecture, implementation approaches, and remediation strategies using established change management (CAB) processes.</li></ul>System Monitoring & Maintenance <ul><li>Perform daily monitoring of servers, hardware, storage, applications, and system processes to ensure reliability and performance.</li><li>Review system and application logs, validate successful completion of scheduled jobs (e.g., backups), and take proactive action to prevent issues.</li><li>Independently manage backup systems, maintenance activities, and scheduled downtime communications.</li><li>Develop and maintain operating procedures to maximize system resiliency, productivity, and availability.</li></ul>Troubleshooting & Vendor Collaboration <ul><li>Diagnose and resolve Windows and application-level issues across enterprise systems.</li><li>Collaborate with internal teams and third-party vendors to test, troubleshoot, and deploy new or modified systems and applications.</li><li>Execute system commands, analyze results, and independently determine corrective actions to minimize downtime and improve performance.</li></ul>Process Improvement & Documentation <ul><li>Improve operational efficiency through scripting, automation, and documentation.</li><li>Contribute to ongoing improvements in system reliability, security, and support processes.</li></ul>Hardware & Infrastructure Support <ul><li>Install, document, and maintain physical and virtual infrastructure including servers, PCs, peripherals, VDI endpoints, and related equipment.</li><li>Coordinate hardware and software installations and provide backup support to other systems team members as needed.</li></ul>
2026-04-09T14:53:44Z

Systems Engineer

Maryville, TN
onsite
Temporary to Hire
54.00 - 61.00 USD / Hourly
We are looking for a skilled Systems Engineer to join our team in Maryville, Tennessee, on a contract with the potential for a permanent position. In this role, you will design, implement, and optimize IT systems that support both manufacturing and enterprise operations, ensuring their security, performance, and reliability. This position offers an exciting opportunity to work across hybrid environments, including on-premises and cloud-based systems. Responsibilities: • Design, deploy, and manage Windows and Linux server environments across on-premises, virtual, and hybrid cloud infrastructure. • Administer Active Directory, Group Policy, certificate services, and role-based access controls to ensure secure identity and access management. • Engineer and maintain virtualization platforms such as VMware vSphere and Microsoft Hyper-V. • Support and manage hybrid cloud environments, including Microsoft Azure services like virtual machines, storage, and network connectivity. • Maintain and synchronize Active Directory environments, Entra ID, and Zscaler systems while enabling secure cloud application integrations. • Manage databases and workflows between on-premises and cloud systems, including updates to OS, DB, and virtualization platforms. • Oversee endpoint lifecycle management using tools like Microsoft SCCM for OS deployment, patching, software distribution, and inventory. • Develop and maintain enterprise backup and disaster recovery solutions, including monitoring and testing using tools like CommVault. • Monitor infrastructure health and respond to system alerts, ensuring uptime and stability while participating in incident resolution and root cause analysis. • Collaborate with manufacturing and engineering teams to support secure IT and OT system integration within production environments.
2026-04-14T16:15:23Z

Talent Manager/ Recruiter

Knoxville, TN
onsite
Permanent / Full Time
50000.00 - 55000.00 USD / Yearly
Internal Opportunity: Talent Manager – Administrative & Customer Support (ACS) We are excited to share an internal opportunity for a Talent Manager supporting our Administrative & Customer Support (ACS) practice. This role is ideal for someone who enjoys a mix of sales, recruiting, and relationship management, and wants to directly impact both candidate careers and branch success. The Talent Manager plays a critical role in growing the business by recruiting strong talent, driving placements, and maintaining high levels of engagement with contract employees. Key Responsibilities: Recruit, interview, and place administrative and customer support professionals with client organizations Drive sales activity through candidate marketing, outbound calls, and redeployment efforts Build and maintain a strong pipeline of active and placeable candidates Partner closely with Practice Directors to identify opportunities and fill open job orders Conduct candidate qualification calls, interview prep, and career coaching Manage ongoing relationships with contract employees through regular check-ins and performance management Own redeployment strategy to maximize associate retention and hours worked Manage onboarding steps including background checks, drug screens, and start coordination Meet activity and production goals in a fast-paced, performance-driven environment Qualifications: Strong communication and influencing skills Sales mindset with comfort making outbound calls and promoting candidates Strong time management and organization skills Ability to work with urgency and handle multiple priorities Previous staffing, recruiting, sales, or customer-facing experience preferred Bachelor’s degree preferred or equivalent experience What Makes Someone Successful in This Role: Competitive and goal-oriented mindset Strong personal accountability and follow-through Comfort with both recruiting and sales conversations Ability to build trust quickly with candidates and clients Resilience and adaptability Team-first mentality Why Consider This Role: Clear career path within Robert Half Opportunity to build sales and recruiting skills simultaneously Direct impact on office performance and growth High visibility role within the branch Strong earning and promotion potential for top performers Hybrid work model, 1-2 days remote, 3-4 in office Base Salary plus monthly commission structure
2026-04-14T20:08:46Z

Project Controller

Knoxville, TN
onsite
Permanent / Full Time
110000.00 - 125000.00 USD / Yearly
Robert Half is currently recruiting for an experienced Project Controller to join our client's team in Knoxville, Tennessee. In this role, you will oversee financial planning, budgeting, and cost management processes to drive operational efficiency and support strategic decision-making. The ideal candidate will have a solid background in manufacturing cost accounting and financial analysis, coupled with strong expertise in SAP and Microsoft Excel. Responsibilities:• Manage cost accounting processes, including standard cost accounting and manufacturing cost analysis.• Prepare and review journal entries to ensure accurate financial reporting.• Lead month-end closing activities, ensuring timely and accurate reconciliation of accounts.• Develop and oversee budgets and forecasts to support business objectives.• Monitor capital expenditures (CapEx) and ensure alignment with financial plans.• Analyze bills of materials (BOM) and perform variance analysis to identify cost discrepancies.• Conduct financial analysis and trend evaluations to provide actionable insights.• Collaborate with cross-functional teams to support operational and strategic initiatives.• Utilize SAP and Microsoft Excel to generate detailed financial reports and dashboards. The position requires a bachelor's degree in accounting or finance, a CPA designation is a plus. The position will allow for light hybrid capabilities but all candidates must live in the local Knoxville and surrounding areas. For immediate consideration please contact Lisa Coker at 865-370-2084 to set up an interview
2026-03-31T15:23:44Z

Quality Assurance Tester

Knoxville, TN
remote
Permanent / Full Time
- USD / Yearly
Robert Half is hiring! We are looking for a Quality Assurance Engineer that is interested in building the QA practice for a SaaS company. The perfect candidate will take ownership of QA to implement best practices. Apply today! • Design, build, and maintain automated test suites for API and UI testing • Develop and execute automated regression tests to ensure existing functionality remains intact • Leverage modern testing tools and AI-assisted testing capabilities to maximize automation coverage • Monitor test results and maintain test health across the automation suite • Continuously expand test coverage to reduce reliance on manual testing • Define and own QA processes, standards, and best practices for the organization • Establish quality gates and testing requirements for each release cycle • Create and maintain testing documentation, including test plans and strategies • Implement quality metrics and reporting to track testing effectiveness • Support internal developers by integrating testing into the development workflow • Participate in sprint planning to understand requirements and design test strategies • Coordinate with external development partners to ensure QA standards are met • Review and clarify bug reports, occasionally interfacing with customers when needed • Work within our release cycle to ensure quality delivery • 5-7+ years of experience in QA automation and software testing for SaaS solutions • Experience with financial/accounting software and systems with complex financial reporting • Proven track record in building and maintaining automated test frameworks from scratch • Strong experience with API testing tools and frameworks (e.g., Postman, REST Assured, or similar) • Strong experience with UI automation tools (e.g., Selenium, Cypress, Playwright, or similar) • Proficiency with modern testing tools and AI-assisted testing to maximize automation efficiency • Experience with web application testing and understanding of web technologies • Familiarity with CI/CD pipelines and integrating automated tests into deployment workflows • Experience with issue tracking and version control (Jira, GitHub) • Ability to work independently and drive quality initiatives as our first dedicated QA permanent • Excellent remote work skills with strong written and verbal communication • Background in hospitality, travel, or reservations systems (hotels, RV parks, campgrounds, property management) • Familiarity with our tech stack: PHP, MySQL, Symfony, React, Azure • Experience testing applications with booking/reservation functionality
2026-03-30T15:28:46Z

Bookkeeper

Knoxville, TN
onsite
Temporary to Hire
25.00 - 31.00 USD / Hourly
We are looking for an experienced Bookkeeper to support a busy legal practice in Knoxville, Tennessee. This contract opportunity offers the potential for a long-term role and is ideal for a detail-oriented accounting specialist who thrives in a fast-paced office and can manage financial activity across multiple locations. The role requires sound judgment, strong organization, and the ability to work closely with firm leadership while maintaining accurate records and timely transactions. Responsibilities: • Manage the full cycle of client invoicing, ensuring billing is prepared accurately and sent out on schedule. • Record incoming funds, apply payments correctly, and maintain up-to-date accounts receivable information. • Process electronic payments, prepare checks, and coordinate timely disbursement of firm expenses and obligations. • Reconcile bank activity, client payments, and internal account balances to confirm financial accuracy. • Oversee payable and bookkeeping tasks for the Knoxville office as well as additional firm locations as needed. • Maintain organized financial documentation and update accounting data within legal billing platforms and Microsoft Excel. • Prepare routine account tracking details and financial reports to support leadership with operational visibility. • Work directly with Managing Partners and other stakeholders while handling sensitive financial information with discretion.
2026-04-24T21:38:44Z

Accounting Assistant

Knoxville, TN
onsite
Temporary / Contract
23.00 - 26.00 USD / Hourly
We are looking for an Accounting Assistant to support daily financial and operational tasks for a busy fuel industry team in Knoxville, Tennessee. This Contract position offers a strong entry point for someone who wants to grow experience in accounting, fleet support, and logistics while working in a fully onsite environment. The role provides up to 40 hours per week on a long-term assignment, with the possibility of future permanent employment based on performance and business needs. Responsibilities: • Enter, update, and verify inventory information to keep records complete and accurate. • Maintain fleet service files by tracking maintenance activity, schedules, and related documentation. • Assist with logistics coordination by working with internal departments to help keep vehicle operations running efficiently. • Process vendor invoices and support timely accounts payable activities. • Record incoming customer payments and apply receipts accurately within accounts receivable processes. • Help complete truck audit tasks by reviewing documentation and identifying missing or inconsistent information. • Organize accounting and fleet records so files remain current, accessible, and audit-ready. • Provide general administrative and accounting support to the fleet and finance teams as priorities shift.
2026-04-21T15:23:45Z