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7 results for Customer Service Manager in Knoxville, TN

Talent Manager/ Recruiter

Knoxville, TN
onsite
Permanent
50000.00 - 55000.00 USD / Yearly
Internal Opportunity: Talent Manager – Administrative & Customer Support (ACS) We are excited to share an internal opportunity for a Talent Manager supporting our Administrative & Customer Support (ACS) practice. This role is ideal for someone who enjoys a mix of sales, recruiting, and relationship management, and wants to directly impact both candidate careers and branch success. The Talent Manager plays a critical role in growing the business by recruiting strong talent, driving placements, and maintaining high levels of engagement with contract employees. Key Responsibilities: Recruit, interview, and place administrative and customer support professionals with client organizations Drive sales activity through candidate marketing, outbound calls, and redeployment efforts Build and maintain a strong pipeline of active and placeable candidates Partner closely with Practice Directors to identify opportunities and fill open job orders Conduct candidate qualification calls, interview prep, and career coaching Manage ongoing relationships with contract employees through regular check-ins and performance management Own redeployment strategy to maximize associate retention and hours worked Manage onboarding steps including background checks, drug screens, and start coordination Meet activity and production goals in a fast-paced, performance-driven environment Qualifications: Strong communication and influencing skills Sales mindset with comfort making outbound calls and promoting candidates Strong time management and organization skills Ability to work with urgency and handle multiple priorities Previous staffing, recruiting, sales, or customer-facing experience preferred Bachelor’s degree preferred or equivalent experience What Makes Someone Successful in This Role: Competitive and goal-oriented mindset Strong personal accountability and follow-through Comfort with both recruiting and sales conversations Ability to build trust quickly with candidates and clients Resilience and adaptability Team-first mentality Why Consider This Role: Clear career path within Robert Half Opportunity to build sales and recruiting skills simultaneously Direct impact on office performance and growth High visibility role within the branch Strong earning and promotion potential for top performers Hybrid work model, 1-2 days remote, 3-4 in office Base Salary plus monthly commission structure
2026-04-14T20:08:46Z

Sales Manager/ Recruiter

Knoxville, TN
onsite
Contract / Temporary to Hire
23.00 - 26.00 USD / Hourly
Internal Opportunity: Business Development/ Recruiting-Talent Manager – Administrative & Customer Support (ACS)We are excited to share an internal opportunity for a Talent Manager supporting our Administrative & Customer Support (ACS) practice. This role is ideal for someone who enjoys a mix of business development, sales, recruiting, and relationship management. This position is directly impacting both candidate careers and branch success.The Talent Manager plays a critical role in growing the business by recruiting strong talent, driving placements, and maintaining high levels of engagement with contract employees.Key Responsibilities:<ul><li>Recruit, interview, and place administrative and customer support professionals with client organizations </li><li>Drive sales activity through candidate marketing, outbound calls, and redeployment efforts </li><li>Build and maintain a strong pipeline of active and placeable candidates </li><li>Partner closely with Practice Directors to identify opportunities and fill open job orders </li><li>Conduct candidate qualification calls, interview prep, and career coaching </li><li>Manage ongoing relationships with contract employees through regular check-ins and performance management </li><li>Own redeployment strategy to maximize associate retention and hours worked </li><li>Manage onboarding steps including background checks, drug screens, and start coordination </li><li>Meet activity and production goals in a fast-paced, performance-driven environment </li></ul>
2026-04-07T18:28:43Z

Desktop Support Analyst

Wartburg, TN
onsite
Temporary
30.00 - 34.50 USD / Hourly
We are looking for a skilled Desktop Support Analyst to join our team in Wartburg, Tennessee. In this long-term contract role, you will be responsible for providing comprehensive technical support, troubleshooting issues, and ensuring seamless connectivity for users. This position offers an excellent opportunity to work with cutting-edge technologies and contribute to maintaining efficient IT operations. Responsibilities: • Provide hands-on desktop support, including device management, software installations, and hardware troubleshooting. • Diagnose and resolve issues related to network connectivity, including LAN and WAN technologies. • Perform break-fix support for docking stations, PCs, and other hardware components. • Troubleshoot and resolve problems associated with Office 365 applications and services. • Manage and document tickets in the support system, ensuring timely resolution of user issues. • Utilize network monitoring tools to identify and address network performance or equipment issues. • Configure and maintain network hardware, including switches and infrastructure components. • Assist with desktop imaging and operating system installations to ensure systems are up-to-date. • Support Active Directory environments by managing user accounts and permissions. • Collaborate with team members to enhance IT processes and deliver superior user support.
2026-03-25T20:04:06Z

Merchandise Sales Associate

Knoxville, TN
onsite
Temporary
16.50 - 17.00 USD / Hourly
We’re hiring Merchandise Sales Associates for an exciting theatrical event opportunity. This is a great role for candidates who enjoy fast-paced, customer-facing environments and delivering a fun, high-energy guest experience. Please review the details below and let me know if you are interested. Now Hiring: Merchandise Sales AssociatePay Rate: $17/hrLocation: Knoxville, TN (Onsite)Duration: Event-based (schedule provided at orientation)Schedule: 7–8 shows per week; candidates should be able to commit to ~4 shows/week including at least 1 weekend shift (schedule based on business needs) About the Role We are seeking enthusiastic and reliable Merchandise Sales Associates to support retail operations during a theatrical event. This is a high-volume, guest-facing role focused on delivering exceptional service, handling transactions, and maintaining organized merchandise kiosks. Key Responsibilities • Provide friendly, engaging customer service to guests of all ages in a fast-paced environment• Perform accurate and efficient cash handling and point-of-sale transactions• Maintain clean, organized, and fully stocked merchandise kiosks• Assist with product replenishment and inventory organization• Respond to guest needs in a proactive, timely, and professional manner• Work collaboratively with team members to ensure smooth operations during shows• Follow all guidelines, including Disney Look standards and dress code requirements
2026-04-09T17:14:05Z

Test Center Administrator

Knoxville, TN
onsite
Temporary
17.10 - 18.00 USD / Hourly
We are looking for a detail-oriented Test Center Administrator to join our team on a contract basis in Knoxville, Tennessee. This role involves supporting the daily operations of the test center, ensuring smooth processes, and offering excellent customer service. If you have strong organizational skills and enjoy working in a structured environment, we encourage you to apply. Responsibilities: • Greet visitors and provide a welcoming environment for test center participants. • Manage the scanning and organization of documents to maintain accurate records. • Answer incoming calls and address inquiries thoroughly and in a timely manner. • Perform general clerical duties, including filing, data entry, and scheduling tasks. • Ensure testing procedures are followed and maintain the integrity of the test center. • Monitor and report any technical or operational issues to the appropriate personnel. • Assist with the preparation and distribution of materials needed for testing sessions. • Maintain a clean and organized work area to support efficient operations.
2026-04-15T22:14:09Z

Project Controller

Knoxville, TN
onsite
Permanent
110000.00 - 125000.00 USD / Yearly
Robert Half is currently recruiting for an experienced Project Controller to join our client's team in Knoxville, Tennessee. In this role, you will oversee financial planning, budgeting, and cost management processes to drive operational efficiency and support strategic decision-making. The ideal candidate will have a solid background in manufacturing cost accounting and financial analysis, coupled with strong expertise in SAP and Microsoft Excel. Responsibilities:• Manage cost accounting processes, including standard cost accounting and manufacturing cost analysis.• Prepare and review journal entries to ensure accurate financial reporting.• Lead month-end closing activities, ensuring timely and accurate reconciliation of accounts.• Develop and oversee budgets and forecasts to support business objectives.• Monitor capital expenditures (CapEx) and ensure alignment with financial plans.• Analyze bills of materials (BOM) and perform variance analysis to identify cost discrepancies.• Conduct financial analysis and trend evaluations to provide actionable insights.• Collaborate with cross-functional teams to support operational and strategic initiatives.• Utilize SAP and Microsoft Excel to generate detailed financial reports and dashboards. The position requires a bachelor's degree in accounting or finance, a CPA designation is a plus. The position will allow for light hybrid capabilities but all candidates must live in the local Knoxville and surrounding areas. For immediate consideration please contact Lisa Coker at 865-370-2084 to set up an interview
2026-03-31T15:23:44Z

Quality Assurance Tester

Knoxville, TN
remote
Permanent
- USD / Yearly
Robert Half is hiring! We are looking for a Quality Assurance Engineer that is interested in building the QA practice for a SaaS company. The perfect candidate will take ownership of QA to implement best practices. Apply today! • Design, build, and maintain automated test suites for API and UI testing • Develop and execute automated regression tests to ensure existing functionality remains intact • Leverage modern testing tools and AI-assisted testing capabilities to maximize automation coverage • Monitor test results and maintain test health across the automation suite • Continuously expand test coverage to reduce reliance on manual testing • Define and own QA processes, standards, and best practices for the organization • Establish quality gates and testing requirements for each release cycle • Create and maintain testing documentation, including test plans and strategies • Implement quality metrics and reporting to track testing effectiveness • Support internal developers by integrating testing into the development workflow • Participate in sprint planning to understand requirements and design test strategies • Coordinate with external development partners to ensure QA standards are met • Review and clarify bug reports, occasionally interfacing with customers when needed • Work within our release cycle to ensure quality delivery • 5-7+ years of experience in QA automation and software testing for SaaS solutions • Experience with financial/accounting software and systems with complex financial reporting • Proven track record in building and maintaining automated test frameworks from scratch • Strong experience with API testing tools and frameworks (e.g., Postman, REST Assured, or similar) • Strong experience with UI automation tools (e.g., Selenium, Cypress, Playwright, or similar) • Proficiency with modern testing tools and AI-assisted testing to maximize automation efficiency • Experience with web application testing and understanding of web technologies • Familiarity with CI/CD pipelines and integrating automated tests into deployment workflows • Experience with issue tracking and version control (Jira, GitHub) • Ability to work independently and drive quality initiatives as our first dedicated QA permanent • Excellent remote work skills with strong written and verbal communication • Background in hospitality, travel, or reservations systems (hotels, RV parks, campgrounds, property management) • Familiarity with our tech stack: PHP, MySQL, Symfony, React, Azure • Experience testing applications with booking/reservation functionality
2026-03-30T15:28:46Z