27 Results for Customer Service Rep Jobs in Kendal Green, MA

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Customer service representative

Fitchburg, MA
onsite
Permanent / Full Time
50000.00 - 52000.00 USD / Yearly
We are looking for a Customer Service Representative to support order management, customer communication, and account growth for a manufacturing business in Fitchburg, Massachusetts. This role combines strong service skills with administrative accuracy, helping customers receive timely information while ensuring orders, quotes, and related documentation are handled efficiently. The ideal candidate is organized, detail-oriented, and confident working with both customers and internal sales partners to maintain positive business relationships. Responsibilities:• Manage incoming customer orders from entry through fulfillment, monitor progress, and coordinate follow-up to help meet delivery expectations.• Build and maintain customer accounts by identifying opportunities to reconnect with prior clients and support outreach to prospective business contacts.• Strengthen long-term customer relationships by responding to needs promptly and contributing to retention and revenue growth efforts.• Recommend relevant products and additional solutions during customer interactions to encourage expanded sales and referral opportunities.• Work closely with regional sales leaders and sales representatives to address customer requests, resolve order concerns, and support active opportunities.• Review inactive or lost accounts, conduct follow-up communication, and help revive business where appropriate.• Prepare and verify customer information, quotations, and order details to support accurate processing and smooth coordination with shipping.• Handle initial lead response activities, share outcomes with internal stakeholders, and assist with marketing-related follow-up such as samples, mailings, and outreach calls.• Contribute to overall quality standards and provide additional administrative or customer support tasks as needed. For immediate consideration please reach out ASAP to Eric Lebow 508-205-2127 **This role is 100% in office M-F 8-5**
2026-11-10T17:43:45Z

Customer Service Representative

North Billerica, MA
onsite
Temporary / Contract
20.00 - 26.00 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in North Billerica, Massachusetts. This Long-term Contract position is ideal for someone who thrives in a fast-paced office, communicates with confidence, and can keep service activities organized from start to finish. The person in this role will support daily customer interactions, coordinate technician scheduling, and work closely with internal teams to ensure timely and accurate service delivery. Responsibilities: • Coordinate technician appointments and manage scheduling changes to keep service operations running efficiently. • Respond to inbound customer inquiries professionally and provide clear updates on service requests, timelines, and order details. • Partner with internal sales staff and other team members to align customer needs with service availability and next steps. • Enter and maintain customer orders and service information with a high level of accuracy in company systems. • Handle a mix of phone-based communication, including incoming calls and outbound follow-up related to scheduling and customer support. • Monitor open requests and proactively address issues that could affect response times or customer satisfaction. • Support day-to-day office coordination by sharing information across teams and helping maintain an organized workflow.
2026-11-02T18:28:41Z

Customer Service Representative

North Attleboro, MA
onsite
Temporary / Contract
18.00 - 21.00 USD / Hourly
We are looking for a confident and detail-oriented Customer Service Representative to support contract follow-up activities for a construction-focused organization. This Long-term Contract position is ideal for someone who communicates with persistence and clarity while keeping account details accurate and organized. The person in this role will help move outstanding agreements toward completion, resolve payment-related questions, and maintain clear records of customer interactions. Responsibilities: • Contact customers regarding unsigned agreements and identify any issues preventing completion • Review accounts with payment holds, research outstanding balances, and clarify next steps with customers • Use persuasive and clear communication to encourage timely contract completion • Reissue electronic documents for signature and ensure outdated requests are withdrawn when needed • Access customer records to place calls or send messages and document each interaction thoroughly • Track follow-up activity carefully to help reduce delays and support contract resolution • Coordinate with internal teams as needed to address account concerns and remove obstacles to completion
2026-11-11T17:08:44Z

Customer Service Coordinator

Manchester, NH
onsite
Temporary / Contract
25.75 - 29.50 USD / Hourly
We are looking for a Customer Service Coordinator to support customer interactions and appointment management for a busy service operation in Manchester, New Hampshire. This Long-term Contract position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and can balance incoming requests with scheduling priorities. The person in this role will serve as a key point of contact for customers while helping ensure service appointments and dispatch activities run smoothly. Responsibilities:• Respond to incoming customer calls with professionalism, provide service-related assistance, and address questions in a timely manner.• Coordinate service appointments by matching customer needs with technician availability and operational schedules.• Enter orders and service requests accurately into internal systems while maintaining complete and organized records.• Place outbound calls as needed to confirm appointments, share updates, and gather missing information from customers.• Work closely with dispatch and service teams to assign calls efficiently and support daily route or schedule adjustments.• Monitor appointment calendars and make changes when priorities shift, cancellations occur, or urgent requests arise.• Provide a high level of customer support by resolving routine concerns and escalating more complex issues when appropriate.
2026-10-28T17:58:47Z

Client Services Representative

Boston, MA
onsite
Temporary to Hire
35.00 - 48.00 USD / Hourly
We are seeking a professional and client-focused Client Services Representative to join our growing Financial Services team. This individual will serve as a primary point of contact for clients, providing exceptional service and support related to investment accounts, financial products, account maintenance, and operational inquiries. The ideal candidate is detail-oriented, organized, and committed to delivering a high-quality client experience while working collaboratively with advisors, portfolio managers, and internal operations teams. Key Responsibilities<ul><li>Serve as a primary contact for clients via phone, email, and in-person meetings.</li><li>Respond to client inquiries regarding account activity, investment statements, transactions, and service requests.</li><li>Assist with account opening, onboarding, transfers, and maintenance activities.</li><li>Process and monitor client paperwork, ensuring accuracy and completeness.</li><li>Coordinate client requests with advisors, investment professionals, custodians, and operations teams.</li><li>Maintain detailed and accurate client records within CRM and portfolio management systems.</li><li>Prepare client meeting materials, reports, presentations, and account documentation.</li><li>Support the collection and review of compliance and regulatory documentation.</li><li>Assist with money movement requests, account updates, beneficiary changes, and other service-related transactions.</li><li>Track outstanding client requests and ensure timely resolution.</li><li>Help identify opportunities to improve service processes and enhance the overall client experience.</li><li>Maintain confidentiality and safeguard sensitive client and financial information.</li><li>Stay informed on firm policies, procedures, and industry regulations.</li></ul>Qualifications<ul><li>Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field preferred.</li><li>3+ years of experience in financial services, investment management, asset management, corporate trust, loan administration, or client relationship management.</li><li>Strong understanding of capital markets, investment products, and financial services operations.</li><li>Knowledge of corporate trust, fund administration, loan servicing, syndicated loans, or related financial products.</li><li>Experience supporting institutional clients, asset managers, investment firms, banks, or alternative investment funds.</li></ul>
2026-10-23T20:43:44Z

Customer Care Associate

Derry, NH
onsite
Permanent / Full Time
- USD / Yearly
We are looking for a Customer Care Associate to support customers with responsive, thoughtful service in a high-volume environment in Derry, New Hampshire. This position is ideal for someone who enjoys solving a wide range of questions, managing administrative tasks accurately, and creating positive interactions at every stage of the customer experience. The role offers the opportunity to build strong product and process knowledge while contributing to efficient day-to-day support operations. Responsibilities: • Respond to customer questions and service requests with professionalism, urgency, and attention to detail. • Create positive experiences by resolving issues clearly and following through on each interaction from start to finish. • Build a strong understanding of customer workflows and service expectations to provide accurate support. • Monitor shipment activity across multiple carriers and communicate status updates as needed. • Maintain organized records and complete administrative tasks that support customer care operations. • Apply sound judgment and problem-solving skills to handle a variety of inquiries in a fast-moving setting. • Continuously expand knowledge and use new information to improve future customer interactions.
2026-10-29T19:44:07Z

Patient Access Specialist

Nashua, NH
onsite
Temporary to Hire
17.50 - 20.00 USD / Hourly
We are looking for a Patient Access Specialist to support patient intake and registration activities for a healthcare organization in Nashua, New Hampshire. This Contract to permanent opportunity is ideal for someone who combines strong customer service skills with accuracy in administrative and financial processes. In this role, you will help create a smooth patient experience by verifying information, explaining required documentation, and supporting compliant account setup before and during service. Responsibilities: • Manage patient admissions, registration, and pre-registration activities for scheduled and walk-in services while ensuring records are complete and accurate. • Verify demographic and insurance details, assign or confirm medical record numbers, and enter information correctly to support billing and claim accuracy. • Review physician orders and medical necessity criteria, identify documentation needs, and provide patients with clear instructions related to their visit. • Explain consent forms, notices, and patient education materials to patients or authorized representatives, obtain required signatures, and document completion appropriately. • Conduct inbound and outbound calls to gather missing account information, discuss patient financial responsibility, and collect point-of-service payments or outstanding balances when applicable. • Use insurance verification tools to confirm eligibility, select the correct coverage plan, and record benefit details that support reimbursement and clean claim submission. • Deliver compassionate, service-focused interactions that align with organizational standards for patient satisfaction and clear, accurate communication. • Monitor account quality through audits and reporting tools, correct registration issues, and share accurate data with leadership to maintain compliance and performance standards.
2026-10-22T19:18:46Z

Real Time Specialist I

Providence, RI
remote
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Real Time Specialist I to support contact center performance in Providence, Rhode Island. This Long-term Contract position plays a key role in tracking intraday operations, identifying staffing risks, and helping leadership maintain service goals in a hybrid environment with up to three onsite days per week. The person in this role will work closely with supervisors, vendor partners, and internal stakeholders to improve workforce efficiency, strengthen agent support, and respond to changing business conditions throughout the day. Responsibilities: • Track queue activity and representative performance throughout the day to help the team stay aligned with monthly service objectives. • Review attendance and schedule adherence in real time, flagging unreported absences and escalating concerns to the appropriate scheduling resource. • Identify operational issues such as extended calls, staffing gaps, or performance disruptions and alert leadership when intervention is needed. • Coordinate with vendor management and support contacts to improve results and maintain effective outsourced contact center operations. • Recommend intraday schedule updates based on live conditions, emerging trends, and observed agent behavior. • Prepare daily updates on projected service performance and staffing needs, partnering with operations leaders on necessary adjustments. • Revise short-term staffing projections by analyzing current volume patterns, handle times, and historical data to determine resource requirements. • Build productive working relationships with supervisors, team leads, agents, and internal business partners to uncover opportunities for greater efficiency and stronger engagement.
2026-11-03T20:53:45Z

Patient Access Specialist

Mildford, NH
onsite
Temporary to Hire
17.50 - 19.45 USD / Hourly
Patient Access Representative Full Time - Monday-Friday - 7:30am-4:00pm We are looking for a Patient Access Specialist to support patient intake and account setup for a hospital in New Hampshire. This contract opportunity with potential for a permanent role is ideal for someone who combines strong administrative accuracy with a compassionate approach to patient interactions. In this role, you will help ensure registration, insurance verification, documentation, and payment-related activities are completed correctly while maintaining compliance with organizational and regulatory standards. Responsibilities:• Manage patient admissions and pre-registration activities by gathering demographic details, insurance information, and required documentation before scheduled services.• Create and update patient accounts with a high level of accuracy, including medical record assignment, order processing, and data entry needed for timely service delivery.• Review insurance eligibility and benefit information, apply the correct plan details in the system, and support accurate billing and clean claim performance.• Discuss financial responsibility with patients or guarantors, collect point-of-service payments and overdue balances, and explain available payment arrangements when appropriate.• Guide patients, guardians, or guarantors through consent paperwork and required notices, ensuring signatures, supporting documentation, and educational materials are completed and distributed properly.• Perform medical necessity screening for applicable services, communicate potential coverage limitations to Medicare patients, and document required notices in accordance with established procedures.• Deliver courteous and empathetic service during in-person and phone interactions while following departmental policies and patient experience expectations.• Use auditing and reporting tools to identify account issues, correct registration errors, and help maintain documentation quality across accounts, departments, and facilities.• Provide audit results and related statistical information to leadership to support performance standards and operational accuracy.
2026-10-22T19:18:46Z

Customer Accounts Specialist

Oxford, MA
onsite
Permanent / Full Time
50000.00 - 55000.00 USD / Yearly
We are looking for a Customer Accounts Specialist to support business customers by managing orders with accuracy, urgency, and a high level of service in Oxford area. This position plays a key role in keeping account activity organized from order receipt through final delivery while maintaining clear communication with customers and internal teams. The ideal candidate brings strong spreadsheet skills, sound judgment, and the ability to balance multiple priorities in a fast-moving environment. Responsibilities:• Oversee assigned customer accounts throughout the full order lifecycle, from order entry and confirmation to shipment coordination and completion.• Enter, update, and maintain order information across ERP tools, customer-facing portals, and related account management systems.• Track inventory levels, open orders, and delivery schedules to spot potential issues early and help prevent service disruptions.• Resolve account concerns such as shipment exceptions, product returns, credit requests, claims, and order discrepancies in a timely manner.• Work closely with carriers and internal partners to arrange shipments, replacements, return activity, and required transportation documents.• Keep customers informed about product availability, expected turnaround times, and any changes that may affect delivery commitments.• Maintain accurate account records, including shipping preferences, routing details, and customer-specific instructions.• Build and analyze Excel reports, including pivot table summaries, to monitor orders, inventory activity, backorders, and shipment performance.• Partner with Sales, Operations, Production, Logistics, Accounting, and IT to support efficient and accurate fulfillment.• Recommend practical process improvements while maintaining strong attention to detail and accountability across assigned accounts.
2026-10-14T21:04:00Z

Receptionist

Providence, RI
onsite
Temporary to Hire
17.00 - 20.00 USD / Hourly
We are looking for a dependable Receptionist to join a legal office in Providence, Rhode Island on a contract-to-permanent basis. This position is ideal for someone who communicates clearly, stays organized, and remains calm while assisting callers who may be upset or under stress. You will serve as the first point of contact for the office, helping create a welcoming experience while supporting daily front desk operations. Legal office experience is helpful, but candidates with strong administrative skills and an interest in growing within the legal field are encouraged to apply. Responsibilities: • Manage a multi-line phone system by answering incoming calls promptly and directing them to the appropriate staff members. • Place outbound calls as needed by following established talking points and office guidelines while maintaining a courteous approach in every interaction. • Welcome visitors and provide courteous front desk support to ensure a positive first impression of the firm. • Record messages accurately, capture important details, and relay information to the correct team members without delay. • Support routine administrative activities such as data entry, scheduling assistance, and basic clerical tasks using standard office software. • Communicate with individuals who may be experiencing difficult situations and respond with patience, empathy, and composure. • Maintain organized reception and common areas while helping the office run smoothly throughout the day.
2026-10-23T15:54:06Z

Administrative Assistant/Receptionist

Allston, MA
onsite
Permanent / Full Time
60000.00 - 65000.00 USD / Yearly
We are looking for an Administrative Assistant/Receptionist to support daily office operations in Allston, Massachusetts. This role serves as the first point of contact for visitors while also handling a wide range of clerical and organizational tasks that keep the workplace running efficiently. The ideal candidate is detail-oriented, organized, and comfortable managing routine responsibilities alongside time-sensitive requests. Responsibilities: • Welcome visitors, create a positive first impression, and guide guests to the appropriate staff or department. • Manage incoming calls, respond to general inquiries, and record accurate messages for follow-up. • Support front desk security procedures by monitoring visitor sign-ins and distributing guest identification as needed. • Coordinate outgoing and incoming deliveries, including arranging courier pickups and handling package receipt and distribution. • Keep the reception area, lobby, and shared front office spaces organized, presentable, and ready for daily use. • Collect mail, process and sort correspondence, and distribute letters and packages to the appropriate recipients. • Prepare, edit, and proofread business documents such as letters, memos, and reports for office personnel. • Maintain both electronic and physical filing systems to ensure records are accurate, accessible, and well organized. • Monitor inventory levels and replenish office and kitchen supplies to support uninterrupted daily operations. • Assist with additional administrative assignments, including special projects, check mailings, and creation of office signage when needed.
2026-10-20T20:58:47Z

Office Services Associate

Boston, MA
onsite
Temporary / Contract
18.00 - 19.35 USD / Hourly
We are looking for a detail-oriented Office Services Associate to support daily back-office operations for a client site. This is a Contract position focused on copy, scanning, mail handling, and related office support services in a detail-oriented, fast-paced environment. The ideal candidate brings strong customer service skills, sound judgment, and the ability to manage time-sensitive requests with accuracy and care. Responsibilities: • Manage incoming office service requests by reviewing work details, confirming instructions, and maintaining accurate service logs. • Complete high-volume copying, scanning, document intake, and mailroom tasks in line with site procedures and client expectations. • Organize assignments by urgency and deadline to ensure materials are processed and delivered on schedule. • Communicate proactively with clients and leadership regarding job status, special handling needs, or timing concerns. • Perform basic troubleshooting on copiers, scanners, and related equipment, escalating issues when additional support is needed. • Conduct quality checks on finished work to ensure accuracy, completeness, and clear presentation. • Replenish paper, toner, and other production supplies while helping maintain efficient equipment readiness. • Handle confidential documents with discretion and follow company and client policies at all times. • Support additional office functions such as reception, hospitality, facilities, or audio/visual coordination as business needs require.
2026-10-26T14:43:45Z

Sales Support Coordinator

Derry, NH
onsite
Permanent / Full Time
- USD / Yearly
We are looking for a Sales Support Coordinator to join our team and help keep daily sales activities running smoothly. This opportunity is well suited for someone early in their career who enjoys organization, customer interaction, and learning how a growing technology business operates. In this role, you will support both the sales team and existing customers by coordinating orders, answering questions, and helping create a reliable, positive service experience. Responsibilities: • Coordinate routine sales support activities, including creating customer quotes, entering orders, and monitoring shipment progress • Review order details for accuracy and follow each transaction through completion to help ensure timely service • Respond to customer inquiries by providing order updates, account assistance, and general support with careful attention to detail • Strengthen customer relationships through attentive communication and consistent follow-through • Develop working knowledge of the company’s products and services to better assist customers and internal teams • Partner with sales, operations, and other departments to resolve issues and keep orders on schedule • Maintain clear, organized records related to customer accounts, transactions, and supporting documentation
2026-10-29T19:48:47Z

Receptionist 4

Burlington, MA
onsite
Temporary / Contract
24.00 - 25.00 USD / Hourly
We are looking for an experienced and service-focused Receptionist to support a client site in Burlington, Massachusetts. This Contract position is ideal for someone who enjoys creating a welcoming workplace experience, managing front desk activity, and assisting guests, employees, and callers with care and courtesy. The role combines hospitality, communication, and administrative coordination to help maintain an organized, responsive, and client-centered environment. Responsibilities: • Welcome visitors, employees, and guests with a detail-oriented approach and provide guidance upon arrival, departure, and throughout their time on site. • Manage front desk interactions by answering inbound calls, responding to questions, and directing individuals to meeting rooms, workspaces, and shared amenities. • Maintain the reception and lobby areas to ensure they remain orderly, presentable, and aligned with workplace standards. • Coordinate with facilities and other support teams to prepare for meetings, events, and daily office activity while addressing needs in advance. • Submit and track work orders related to maintenance, custodial requests, safety matters, and security concerns through established channels. • Oversee visitor check-in procedures and help ensure a smooth, efficient arrival experience for all external guests. • Share accurate information about on-site services, transportation options, and general workplace resources to assist visitors and staff. • Monitor the front-of-house environment for privacy, security, or operational concerns and escalate issues to the appropriate personnel when needed. • Provide flexible administrative assistance and day-to-day operational support as business needs evolve.
2026-11-06T19:13:46Z

Receptionist 5

Waltham, MA
remote
Temporary / Contract
20.00 - 23.00 USD / Hourly
We are looking for an experienced and service-oriented Receptionist to support daily front desk operations at a corporate office in Waltham, Massachusetts. This Long-term Contract opportunity is ideal for someone who thrives in a structured environment, communicates confidently with employees and guests, and brings strong administrative and computer skills to a highly visible onsite role. The position requires a welcoming presence, sound judgment, and the ability to keep reception, visitor coordination, and office support activities running smoothly Monday through Friday. Responsibilities: • Welcome clients, visitors, vendors, and employees while providing clear direction and maintaining a positive first impression at the front desk. • Manage incoming telephone calls, route inquiries to the appropriate internal contacts, and respond to routine questions with accuracy and courtesy. • Oversee visitor registration activity, including sign-in procedures, badge issuance, access coordination, and the maintenance of accurate guest records. • Maintain logs related to parking, vehicles, keys, and security access materials to support an organized and secure office environment. • Assist with onboarding and offboarding tasks by preparing access items, coordinating administrative steps, and supporting internal employee transitions. • Process inbound and outbound mail, deliveries, and packages to ensure timely distribution and proper tracking. • Contribute to facility and reception performance goals by keeping records updated and supporting reporting tied to operational expectations. • Handle additional office and facilities-related assignments as needed to support day-to-day workplace operations.
2026-10-19T19:33:44Z

Commercial Lending & Finance Attorney

Boston, MA
onsite
Permanent / Full Time
175000.00 - 250000.00 USD / Yearly
Our client, a successful full-service law firm, is seeking a Commercial Lending & Finance Attorney to join their team. This position is well suited for a senior attorney who brings sound judgment, strong client communication, and a highly organized approach to managing complex transactions. The role offers the opportunity to advise on financing arrangements involving commercial assets and real estate while contributing to high-quality legal service and a strong reputation. Location: Boston, MA (with light travel to Providence, RI)Role: Commercial Lending & Finance AttorneySchedule: Hybrid (4 days in office, 1 day remote but can be 3 days in office, 2 days remote if needed)Salary: $185,000 - $250,000 (depending on experience) Responsibilities:<ul><li>Represent banks, institutional lenders, private lenders, and borrowers in complex commercial lending and finance transactions, including first- and second-lien commercial real estate financings.</li><li>Structure, negotiate, document, and close commercial real estate credit facilities secured by mortgages, deeds of trust, and other collateral arrangements.</li><li>Advise clients on all aspects of commercial real estate finance transactions, including acquisition, development, construction, refinancing, and permanent financing matters.</li><li>Draft, review, and negotiate loan agreements, promissory notes, guaranties, security agreements, intercreditor agreements, and other financing-related documentation.</li><li>Conduct and oversee due diligence reviews related to financing transactions, including title, survey, zoning, environmental, organizational, and collateral matters.</li><li>Review title insurance commitments and policies, identify title-related risks, prepare title objection and clearance correspondence, and coordinate resolution of title issues.</li><li>Structure and perfect security interests in real property, personal property, fixtures, equipment, tenant improvements, accounts, and other collateral.</li><li>Advise clients regarding commercial leases, easements, deeds, deeds of trust, and other real estate-related agreements and instruments.</li><li>Represent lenders and borrowers in loan modifications, workouts, restructurings, foreclosures, and other distressed asset matters.</li><li>Provide strategic guidance on risk management, collateral protection, and regulatory compliance throughout the lending process.</li><li>Assist with related commercial real estate acquisitions, dispositions, investments, corporate transactions, and mergers and acquisitions when financing components are involved.</li><li>Coordinate with title companies, surveyors, borrowers, lenders, investors, consultants, and other stakeholders to facilitate successful transaction execution.</li><li>Maintain organized transaction records and client files while ensuring timely communication and exceptional client service throughout all phases of representation.</li></ul>
2026-11-11T15:53:43Z

Tax Manager/Sr. Tax Manager - Trusts & Estates (focused)

Concord, MA
onsite
Permanent / Full Time
110000.00 - 150000.00 USD / Yearly
Well respected Public Accounting Firm with a 30+ year history in the Concord, MA area with an excellent reputation is looking to hire a Tax Manager/Senior Tax Manager. This person will be part of 15-person team reporting into the managing principal. This position will be specializing in Trusts & Estates to manage fiduciary, estate, gift, and high-net-worth individual tax engagements. Key: Responsibilities: <ul><li>Prepare Forms 1041, 706, 709 and complex 1040 returns, depending on skill level reviewing returns also possible.</li><li>Advise clients on trust, estate, gift, questions.</li><li>Research complex tax issues and provide technical guidance.</li><li>Serve as a client contact and manage multiple engagements.</li><li>Mentor, train, and review the work of tax staff and seniors.</li><li>Collaborate with attorneys, financial advisors, trustees, and executors.</li></ul>Great opportunity for an experienced Tax Professional looking to join team friendly collaborative work environment, tenured staff, and great work/life balance culture. 100% paid Health Benefits along with a 4-day workweek offseason (June – Sept). They are mainly onsite but would be open to hybrid schedule as well. If interested, reach out to dino.valeri@roberthalf;com or message me thru LinkedIn.
2026-11-06T14:28:40Z

Collections Specialist

Northborough, MA
onsite
Permanent / Full Time
54080.00 - 58240.00 USD / Yearly
We are looking for a Collections Specialist to support accounts receivable efforts in the Northborough Massachusetts area. This role focuses on recovering outstanding balances, addressing customer payment concerns, and keeping account records accurate and up to date. The ideal candidate brings a clear communication style, a detail-oriented approach, and the ability to work effectively within a structured, team-driven environment. Responsibilities:• Oversee outreach on delinquent customer accounts and guide unpaid invoices toward timely resolution while preserving strong business relationships.• Analyze accounts receivable aging data to identify priorities, track overdue balances, and share status updates on collection activity.• Partner with sales, contracts, and other internal departments to investigate billing questions and remove obstacles delaying payment.• Respond quickly to customer questions regarding account balances, invoice details, and payment expectations, including discussing suitable repayment arrangements when needed.• Maintain consistent follow-up on open receivables and record all collection actions accurately within customer account documentation.• Provide administrative support related to account maintenance, including processing refund-related requests and updating customer information.• Apply established collection practices and procedures while identifying practical ways to strengthen workflow efficiency over time.• Deliver a high standard of customer service by balancing collection goals with a detail-oriented and solution-focused approach.• Contribute to the broader accounting team in a collaborative hybrid setting that supports ongoing learning and growth.
2026-11-05T20:18:42Z

AR, Credit & Collections Specialist

Fitchburg, MA
onsite
Permanent / Full Time
58000.00 - 62000.00 USD / Yearly
We are looking for an experienced AR, Credit & Collections Specialist to support financial operations for a manufacturing organization in Fitchburg, MA This role focuses on maintaining accurate receivables activity, monitoring customer credit exposure, and partnering with internal leadership to address payment issues efficiently. The ideal candidate brings strong attention to detail, sound judgment in credit matters, and the ability to communicate professionally with both customers and internal stakeholders. Responsibilities:• Manage day-to-day accounts receivable activity, including posting incoming payments and ensuring customer accounts remain accurate and current.• Review aging reports to track overdue balances, recommend credit restrictions when accounts become delinquent, and maintain an up-to-date daily credit hold list.• Contact customers to follow up on outstanding invoices, document payment commitments, and prepare regular collections updates for management.• Research billing questions and disputed charges, then work with the appropriate parties to resolve discrepancies in a timely manner.• Evaluate new customer creditworthiness by reviewing commercial credit references and Dun & Bradstreet reporting before accounts are established.• Gather and maintain required customer documentation, including tax-exempt certificates and W-9 forms, to support compliance and account setup.• Respond to external credit inquiries and provide accurate account reference information in line with company standards.• Process credit card transactions and issue formal collection notices or demand letters when escalation is necessary.• Provide administrative and accounting support to finance leadership and assist with accounts payable coverage when needed. **For immediate consideration please call me asap and directly 508-205-2127, Eric Lebow** THIS ROLE IS 100% IN OFFICE M-F 8-5
2026-11-04T11:43:42Z

Tax Manager - Public

Andover, MA
onsite
Permanent / Full Time
110000.00 - 140000.00 USD / Yearly
Well respected Public Accounting Firm with a 35+ year history in the Andover area with an excellent reputation is looking to hire a Tax Manager. This person will be part of 15-person team reporting into the managing principal getting involved with all aspects of taxes servicing their clients. This includes compliance and consulting services on multiple client engagements from start to finish, which includes planning, executing, directing, and completing tax projects. BS Degree required, CPA, MST preferred with 5-10+ years of tax experience in the public or private sector. Will be involved in Individual, S-Corps, Partnerships and Fiduciary Tax returns supporting all research and tax matters. Great opportunity for a Tax Professional looking to join team friendly collaborative work environment, work/life balance culture and offers remote flexibility. If interested, reach out to dino.valeri@roberthalf;com or message me thru LinkedIn.
2026-11-06T14:18:42Z

Supervisor of Credit & Collections

Westborough, MA
onsite
Permanent / Full Time
85000.00 - 100000.00 USD / Yearly
We are looking for an experienced Supervisor of Credit & Collections to lead accounts receivable efforts and support a high-performing credit function in Marlboro, Massachusetts. This role blends team leadership with hands-on collection activity, customer communication, reporting, and cross-functional problem-solving. The ideal candidate brings strong commercial collections experience, sound judgment, and a service-oriented approach to resolving outstanding balances while improving internal processes. Responsibilities: • Lead and coach a small collections team, setting priorities, monitoring performance, and supporting consistent follow-through on past-due accounts. • Conduct outbound outreach to customers each day to secure payment commitments, reduce delinquency, and help prevent accounts from being escalated to outside agencies. • Respond promptly to inbound customer inquiries, clarify account issues, and negotiate practical payment arrangements that align with business objectives. • Review receivables aging data, highlight overdue trends, and provide management with clear updates and analysis on outstanding balances. • Partner closely with Sales and Contracts to resolve billing concerns, credit questions, and disputed items that may delay payment. • Process account adjustments, coordinate refund requests, and track open disputes through resolution while maintaining accurate documentation. • Oversee payment activity and ensure timely follow-up on missed or partial remittances to improve cash collection results. • Prepare weekly team performance updates and develop reporting that identifies trends, risks, and opportunities within the collections portfolio. • Support month-end accounting activities related to bad debt, write-offs, and associated journal entries, while coordinating with third-party collection partners when needed. • Drive process improvement efforts, including documenting policies and procedures and helping create more efficient, customer-focused collection practices.
2026-10-23T14:53:45Z

Receptionist

Providence, RI
onsite
Temporary to Hire
20.90 - 24.20 USD / Hourly
We are looking for a welcoming and organized Receptionist to support daily front desk operations in Providence, Rhode Island. This Contract to Permanent position is ideal for someone who enjoys creating a positive first impression, managing multiple priorities, and keeping office communications running smoothly. The person in this role will serve as a central point of contact for visitors, calls, and administrative coordination while contributing to a collaborative team environment. Responsibilities: • Greet visitors, answer incoming calls, and direct questions or requests to the appropriate team members in a timely manner. • Manage front desk activities by monitoring communications, handling general inquiries, and maintaining a well-organized office presence throughout the day. • Provide backup support for mailroom tasks, including preparing and coordinating FedEx shipments and assisting with incoming and outgoing deliveries. • Use Microsoft Office applications and Microsoft Teams to support scheduling, communication, and routine administrative work. • Help coordinate workplace gatherings, meetings, and special events in partnership with internal teams and organizational contacts. • Maintain an approachable and service-oriented attitude while assisting with a wide range of office needs as they arise. • Support shared administrative duties and contribute wherever needed to keep day-to-day operations organized and efficient.
2026-11-10T15:34:05Z

Front Desk Coordinator

Marlboro, MA
onsite
Temporary / Contract
18.00 - 19.00 USD / Hourly
Robert Half is looking for a detail oriented Front Desk Coordinator. In this role you will be responsible for reception, answering and transferring phones, data entry, and general office help. The working hours for this role are 9am-5pm. If interested, apply today!
2026-11-12T21:44:10Z

Front Desk Receptionist

Shrewsbury, MA
onsite
Permanent / Full Time
42000.00 - 46000.00 USD / Yearly
We are looking for a Front Desk Receptionist to serve as the first point of contact for our office while helping maintain efficient day-to-day operations. This role combines front desk coverage with administrative support, making it ideal for someone who is organized, dependable, and comfortable handling multiple tasks in a detail-focused setting. The successful candidate will create a positive experience for visitors, manage routine office activities, and assist internal teams with essential clerical work. Responsibilities:• Welcome guests promptly, answer questions, and direct them to the appropriate staff or meeting areas.• Manage incoming phone calls effectively, routing inquiries accurately and taking messages when needed.• Sort, distribute, and prepare outgoing mail, packages, and deliveries to support smooth office operations.• Keep the reception space tidy, presentable, and ready to receive visitors throughout the day.• Perform administrative tasks such as entering information, organizing files, and preparing routine documents.• Track office supply levels and help coordinate reordering to ensure the workplace remains stocked.• Provide day-to-day support to departments by assisting with miscellaneous clerical and operational requests.• Take on additional assigned duties that contribute to efficient office administration. **This is an immediate need here! For Quick turn around call me and be prepared to share your resume Immediately 508-205-2127. It is 100% in office, 8-4:30. ** ERIC LEBOW
2026-10-15T11:43:44Z

27 results for Customer Service Rep in Kendal Green, MA