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5 results for Telecommunications Specialist in Kalamazoo, MI

Systems Administrator

Ada, MI
onsite
Contract / Temporary to Hire
25.00 - 31.50 USD / Hourly
We are looking for a skilled JR Systems Administrator to join our team in Ada, Michigan. This contract-to-permanent position offers an exciting opportunity to manage and optimize endpoint devices, network security, and cloud infrastructure. The ideal candidate will have hands-on experience with system administration tools and a strong commitment to enhancing network performance and security. Responsibilities:• Manage endpoint monitoring, patching, and automation tasks across Windows and macOS environments using NinjaOne.• Oversee user provisioning, group policies, and application assignments within JumpCloud directory administration.• Assist with device enrollment workflows, compliance policies, and configuration troubleshooting in Microsoft Intune.• Respond to security alerts from CrowdStrike Falcon Complete, document findings, and support threat containment efforts.• Deploy and update Cloudflare One policies, including client configurations and gateway rules.• Review and modify firewall rules on FortiGate and Meraki platforms following structured change processes.• Monitor threat intelligence dashboards and escalate compromise indicators to senior engineers.• Administer Microsoft 365 tenants, handling mailbox setups, Teams configurations, SharePoint permissions, and license assignments.• Support Azure virtual machine management and basic networking tasks under senior engineer guidance.• Maintain accurate client documentation, including network diagrams, asset inventories, and operational procedures.
2026-04-09T14:29:09Z

Help Desk Analyst

Kalamazoo, MI
onsite
Temporary
19.95 - 23.10 USD / Hourly
We are looking for a dedicated Help Desk Analyst to join our team in Kalamazoo, Michigan. This is a PART-TIME role where you can see between 24-30 hours of consistent work. This long-term contract position offers an excellent opportunity to provide essential IT support and ensure smooth technical operations within a dynamic paper and packaging industry environment. The role requires onsite presence and focuses on delivering effective solutions to hardware and software challenges. Responsibilities:• Diagnose and resolve basic IT issues, ensuring minimal disruption to operations.• Configure and image PCs and laptops to meet organizational standards.• Set up and maintain workstations, ensuring optimal functionality.• Install and connect printers and other hardware devices to the network.• Perform basic troubleshooting of hardware and software concerns.• Upgrade and maintain hardware components to enhance performance.• Assist with software installations, updates, and problem resolution.• Provide technical support in a data center environment.• Address and resolve workstation hardware issues efficiently.• Document and report technical problems and resolutions for future reference.
2026-04-07T17:05:14Z

IT Manager/Director

Kalamazoo, MI
onsite
Permanent
130000.00 - 150000.00 USD / Yearly
We are looking for an experienced IT Manager/Director to lead and manage infrastructure operations in Kalamazoo, Michigan. This role combines strategic leadership with hands-on technical expertise to ensure the reliability, scalability, and security of IT systems. The ideal candidate will excel in driving results, fostering team collaboration, and implementing innovative solutions. Responsibilities: • Lead and oversee the management, performance, and development of the IT infrastructure team. • Ensure operational stability and continuous improvement of core systems, including servers, virtualization platforms, and cloud services. • Drive the implementation of infrastructure initiatives, including gathering requirements, designing solutions, and validating system quality. • Manage vendor relationships to ensure effective delivery of technology tools, services, and infrastructure support. • Provide architectural oversight and technical guidance for multi-cloud, multi-domain, and multi-tenant environments. • Implement and maintain endpoint and device management systems, including PCs, Macs, printers, and peripherals. • Oversee data center operations, ensuring optimal performance of power, cooling, cabling, and fire suppression systems. • Develop and enforce monitoring and alerting processes, with a focus on automated remediation. • Lead patch management and asset lifecycle initiatives to ensure systems remain up-to-date and secure. • Collaborate with peer leaders and other IT teams to drive continuous improvement and align technology strategies with business needs.
2026-03-31T13:23:46Z

Help Desk/Desktop Support Analyst

Grand Rapids, MI
onsite
Contract / Temporary to Hire
23.00 - 28.00 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join our team in Grand Rapids, Michigan. This is a contract-to-permanent position, offering an excellent opportunity to contribute to technical support operations while advancing your career. In this role, you will provide front-line assistance to users, ensuring smooth functionality of hardware, software, and system access. Responsibilities: • Provide Tier 1 support for hardware, software, and user inquiries, resolving issues efficiently and escalating complex problems when necessary. • Manage and troubleshoot user accounts and permissions within Active Directory. • Configure and maintain Windows 10/11 operating systems and associated applications. • Monitor and respond to incoming service desk tickets, ensuring timely resolution and user satisfaction. • Clearly explain technical solutions to non-technical users to facilitate understanding and resolution. • Oversee daily help desk operations, including triaging and routing support requests. • Follow up with users to confirm that issues have been resolved to their satisfaction. • Maintain up-to-date knowledge of system functionality, navigation, and processes. • Perform additional technical support duties as assigned, ensuring the overall reliability of IT services.
2026-04-08T15:24:05Z

Help Desk/Desktop Support Analyst

Grand Rapids, MI
onsite
Permanent
55000.00 - 65000.00 USD / Yearly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our dynamic manufacturing team in Grand Rapids, Michigan. This role is essential in ensuring smooth operations by providing technical support and troubleshooting for a variety of software and hardware systems. The ideal candidate will excel in problem-solving, communication, and delivering exceptional service to end users. Responsibilities: • Provide first-line technical support to resolve issues related to hardware, software, and applications. • Manage service desk tickets, ensuring timely resolution and documentation of solutions. • Troubleshoot and resolve problems with Microsoft Windows 10 and Office 365 applications. • Administer Active Directory and Azure Active Directory accounts, including configurations and updates. • Support ERP systems, particularly Epicor, by addressing user concerns and performing routine maintenance. • Collaborate with team members to improve application functionality and system performance. • Conduct basic troubleshooting for network connectivity and SQL Server-related issues. • Assist with the deployment and configuration of new software applications and updates. • Maintain accurate records of technical support activities and provide reports to management. • Offer training and guidance to end users on system usage and best practices.
2026-03-26T14:28:42Z