We are looking for an experienced IT Manager/Director to lead and manage infrastructure operations in Kalamazoo, Michigan. This role combines strategic leadership with hands-on technical expertise to ensure the reliability, scalability, and security of IT systems. The ideal candidate will excel in driving results, fostering team collaboration, and implementing innovative solutions.<br><br>Responsibilities:<br>• Lead and oversee the management, performance, and development of the IT infrastructure team.<br>• Ensure operational stability and continuous improvement of core systems, including servers, virtualization platforms, and cloud services.<br>• Drive the implementation of infrastructure initiatives, including gathering requirements, designing solutions, and validating system quality.<br>• Manage vendor relationships to ensure effective delivery of technology tools, services, and infrastructure support.<br>• Provide architectural oversight and technical guidance for multi-cloud, multi-domain, and multi-tenant environments.<br>• Implement and maintain endpoint and device management systems, including PCs, Macs, printers, and peripherals.<br>• Oversee data center operations, ensuring optimal performance of power, cooling, cabling, and fire suppression systems.<br>• Develop and enforce monitoring and alerting processes, with a focus on automated remediation.<br>• Lead patch management and asset lifecycle initiatives to ensure systems remain up-to-date and secure.<br>• Collaborate with peer leaders and other IT teams to drive continuous improvement and align technology strategies with business needs.