<p>We are seeking a skilled Desktop Support Specialist to provide technical assistance and ensure the smooth operation of our IT systems. This role involves supporting end-users, maintaining hardware and software, and ensuring system security across the organization.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide Tier 1 and Tier 2 support for desktops, laptops, and peripheral devices.</li><li>Install, configure, and troubleshoot Windows operating systems and related applications.</li><li>Manage and support Microsoft Office 365 applications, including Outlook, Teams, and OneDrive.</li><li>Administer Active Directory for user account creation, password resets, and group policy management.</li><li>Perform hardware diagnostics, repairs, and upgrades for desktops, laptops, and printers.</li><li>Install and maintain antivirus software and ensure endpoint security compliance.</li><li>Assist with software deployments, updates, and patch management.</li><li>Document support activities and maintain accurate asset inventory records.</li><li>Provide excellent customer service and communicate technical solutions clearly to non-technical users.</li></ul><p><br></p>
We are looking for an experienced IT Director to guide and oversee our technology operations while driving innovation and efficiency. In this role, you will play a crucial part in shaping our IT infrastructure and ensuring it aligns with organizational goals. The ideal candidate will bring a strategic mindset, strong leadership abilities, and a passion for leveraging technology to achieve business success.<br><br>Responsibilities:<br>• Lead and manage the IT department, fostering a culture of collaboration and innovation.<br>• Develop and implement strategies for IT infrastructure, ensuring scalability and efficiency.<br>• Oversee the deployment and maintenance of hardware, software, and network systems.<br>• Collaborate with leadership to align IT priorities with organizational objectives.<br>• Ensure the security, reliability, and performance of IT systems and networks.<br>• Design and enforce IT policies, standards, and best practices to support operational excellence.<br>• Evaluate emerging technologies and recommend solutions to enhance business capabilities.<br>• Manage IT budgets, forecast resource needs, and plan for future growth.<br>• Lead hiring decisions for IT roles and build a high-performing team.<br>• Provide technical leadership and guidance to ensure successful project execution.
<p>The IT Administrator will be responsible for supporting and maintaining the organization’s core infrastructure, with a strong focus on Cisco network administration and Microsoft 365 user support. The ideal candidate will be proactive, collaborative, and capable of managing multiple priorities in a fast-paced environment.</p><p><br></p><p><strong><u>Key Responsibilities: </u></strong></p><p><br></p><ul><li>Cisco Network Administration & Configuration</li><li>Configure, maintain, and troubleshoot Cisco switches, routers, and wireless infrastructure</li><li>Perform advanced diagnostics and root cause analysis to resolve network issues</li><li>Maintain and update network documentation, including configurations, and procedures</li><li>Apply security patches and ensure network compliance</li><li>Administer M365 environment: user accounts, license assignments, group creation, and troubleshooting</li><li>Provide Tier 1–2 support for Microsoft Teams, SharePoint, OneDrive, and Office Apps</li><li>Assist with device management, policy enforcement, and user onboarding</li><li>Ensure endpoint compliance and support security software deployment</li><li>End user support via phone, email, and in-person for internal and remote users</li><li>Resolve issues related to hardware, software, networking, and peripheral devices</li><li>Manage Active Directory domains, user accounts, group policies, and permissions</li><li>Monitor and verify system backups, ensuring data integrity and recovery readiness</li></ul><p><br></p>
We are looking for an experienced Data Engineer to join our dynamic team in Wyoming, Michigan, for a Contract-to-Permanent position. In this role, you will play a key part in designing and managing data systems, developing data pipelines, and ensuring optimal data governance practices across multi-cloud environments. This position offers an exciting opportunity to contribute to cutting-edge healthcare data solutions while collaborating with cross-functional teams.<br><br>Responsibilities:<br>• Design and implement robust data architecture frameworks, including modeling, metadata management, and database security.<br>• Create and maintain scalable data models that support both operational and analytical needs.<br>• Develop and manage data pipelines to extract, transform, and load data from diverse sources into a centralized data warehouse.<br>• Collaborate with various departments to translate business requirements into technical specifications.<br>• Monitor and optimize the performance of data assets, ensuring reliability and efficiency.<br>• Implement and enforce data governance policies, including data retention, backup, and security protocols.<br>• Stay updated on emerging technologies in data engineering, such as AI tools and cloud-based solutions, and integrate them into existing systems.<br>• Establish and track key performance indicators (KPIs) to measure the effectiveness of data systems.<br>• Provide mentorship and technical guidance to team members to foster a collaborative work environment.<br>• Evaluate and adopt new tools and technologies to enhance data capabilities and streamline processes.
