We are looking for a skilled Systems Administrator to join our team in Portage, Michigan. This role requires an individual with strong technical expertise and a passion for delivering exceptional service to clients. You will play a critical role in maintaining server and network infrastructure while ensuring seamless operations.<br><br>Responsibilities:<br>• Provide direct support to customers, addressing inquiries and resolving technical issues efficiently.<br>• Manage and maintain server environments, including virtualization and network operations.<br>• Perform triage and troubleshooting for support requests, identifying and implementing solutions promptly.<br>• Utilize Active Directory to manage user accounts, permissions, and system configurations.<br>• Oversee Windows-based systems, ensuring updates and security measures are implemented.<br>• Collaborate with team members to manage projects and ensure timely completion.<br>• Apply cybersecurity best practices to safeguard data and systems from potential threats.<br>• Leverage automation and artificial intelligence tools to optimize system performance.<br>• Work with Dell and Citrix technologies to ensure compatibility and functionality across platforms.
We are looking for a Network Administrator to join our team in Grand Rapids, Michigan. This role involves overseeing and maintaining the network infrastructure, ensuring seamless connectivity, and providing technical expertise across a hybrid environment. The ideal candidate will have a strong background in networking technologies and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Monitor and maintain network performance to ensure optimal functionality and reliability.<br>• Configure and manage Cisco routers, switches, and wireless devices to support organizational needs.<br>• Implement and manage firewall technologies to safeguard network security.<br>• Administer Active Directory, including user management and permissions.<br>• Oversee LAN operations and troubleshoot connectivity issues as they arise.<br>• Manage cloud-based systems and technologies to enhance scalability and efficiency.<br>• Conduct regular network assessments and address any vulnerabilities or inefficiencies.<br>• Collaborate with other departments to support their technology requirements.<br>• Provide technical support and guidance to employees regarding network-related issues.<br>• Develop and enforce network policies and procedures to ensure compliance with industry standards.
