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3534 results for Office Manager in Jserrors

Attorney/Lawyer
  • Quincy, MA
  • onsite
  • Permanent / Full Time
  • 100000.00 - 225000.00 USD / Yearly
  • We are looking for an experienced trusts and estates attorney to join a respected law firm in Quincy, Massachusetts. This position offers the chance to lead sophisticated estate planning and administration matters while working closely with individuals, families, fiduciaries, and business owners. The role is well suited for a senior-level practitioner who values meaningful client contact, thoughtful legal strategy, and collaboration across related advisory disciplines.<br><br>Responsibilities:<br>• Design and prepare advanced estate planning documents, including wills, revocable and irrevocable trusts, powers of attorney, health care directives, and related instruments.<br>• Guide clients on wealth preservation approaches, transfer planning techniques, and strategies intended to reduce transfer tax exposure and protect assets.<br>• Create succession plans for privately owned and family-operated businesses, aligning legal structures with long-term ownership and management goals.<br>• Counsel clients on Massachusetts and federal tax issues affecting estates, gifts, trusts, and fiduciary income matters.<br>• Oversee estate administration from initial filings through final settlement for both taxable and non-taxable matters.<br>• Advise trustees and beneficiaries on trust administration, fiduciary obligations, funding issues, compliance requirements, and ongoing communications.<br>• Support clients with elder law and long-term care planning, including Medicaid-related strategies where appropriate.<br>• Prepare and evaluate estate and trust accountings to help ensure accuracy, compliance, and timely reporting.<br>• Work alongside accountants, financial advisors, insurance professionals, and other external partners to coordinate comprehensive client solutions.<br>• Contribute to practice growth through client relationship development and provide guidance to entry-level attorneys and paralegals when needed.
  • 2026-10-14T13:28:41Z
Customer Service / Operations Manager
  • North Brunswick, NJ
  • onsite
  • Permanent / Full Time
  • 90000.00 - 100000.00 USD / Yearly
  • <p>benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
  • 2026-10-16T12:53:44Z
Customer Service Center Director
  • Orchard Park, NY
  • onsite
  • Permanent / Full Time
  • 100000.00 - 150000.00 USD / Yearly
  • <p>Jenny Bour with Robert Half is working with a growing organization that is looking for an accomplished <strong>Customer Service Center Director</strong> to lead a large, multi-level team in Orchard Park, New York. This <strong>Customer Service Center Director </strong>role is responsible for shaping a high-performing customer service center that delivers strong business results while fostering an engaged and accountable workplace. The ideal <strong>Customer Service Center Director </strong>candidate brings a background in metric-driven operations, people leadership, sales funnel fluency, and process improvement, with the ability to turn data into practical strategies that elevate performance and customer outcomes.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead a customer service/sales center through a team of managers, providing direction, coaching, and support across a workforce of approximately 70 employees.</li><li>Set clear performance expectations and use measurable goals to strengthen conversion, productivity, service quality, and overall operational results.</li><li>Build leadership capability by mentoring managers, preparing future leaders, and supporting long-term succession planning.</li><li>Oversee staffing strategies, scheduling practices, and capacity planning to ensure resources align with business demand and service objectives.</li><li>Analyze operational data, performance trends, and key indicators to identify improvement opportunities and implement effective solutions.</li><li>Establish and reinforce structured coaching, quality monitoring, and accountability practices that improve employee performance while supporting retention.</li><li>Partner across departments and with senior leadership to align contact center initiatives with broader organizational priorities and revenue goals.</li><li>Drive operational and technology-focused projects from planning through execution, ensuring solutions improve efficiency and strengthen customer engagement.</li><li>Lead continuous improvement efforts by redesigning workflows, refining processes, and promoting a culture focused on sustainable results.</li></ul>
  • 2026-11-13T15:28:46Z
Customer Service Supervisor
  • Pittsburgh, PA
  • onsite
  • Temporary / Contract
  • - USD / Hourly
  • We are looking for an experienced Customer Service Supervisor to lead daily support operations for a healthcare-focused service team in Pittsburgh, Pennsylvania. This Contract position is ideal for someone who can guide representatives, strengthen service quality, and maintain a responsive experience for patients, members, or customers. The role blends hands-on team leadership with call center oversight, making it well suited for someone who thrives in fast-paced service environments.<br><br>Responsibilities:<br>• Direct the day-to-day activities of customer service staff, ensuring timely and attentive handling of incoming inquiries and service requests.<br>• Coach, support, and motivate team members to improve performance, strengthen communication skills, and maintain high service standards.<br>• Monitor call center activity, track workflow trends, and adjust team priorities to help meet operational goals and response expectations.<br>• Review customer interactions for quality and accuracy, providing constructive feedback and guidance to encourage continuous improvement.<br>• Resolve escalated service concerns by investigating issues, coordinating solutions, and following through to achieve satisfactory outcomes.<br>• Partner with leadership and internal departments to address service challenges, streamline support processes, and maintain effective operations.<br>• Prepare and maintain performance reports related to productivity, service levels, and customer experience results.<br>• Assist with implementing updates to procedures, tools, or workflows when operational changes affect the customer service function.
  • 2026-10-22T19:03:46Z
Sr. Customer Service Representative
  • Hillside, IL
  • onsite
  • Permanent / Full Time
  • 80000.00 - 100000.00 USD / Yearly
  • <p>Our client is looking for an experienced Senior Customer Service Representative to support complex print and marketing projects for customers in Illinois. This role serves as a central point of coordination from project intake through final billing, helping ensure specifications are accurate, timelines stay on track, and clients receive responsive service throughout the process. The ideal candidate brings strong communication skills, attention to detail, and the ability to work across multiple departments to deliver high-quality results and resolve issues effectively.</p><p><br></p><p><strong>Salary: $80,000-$100,000 </strong></p><p><strong>Benefits: Health, vision, dental, 401K, STD/LTD, Life Insurance, PTO</strong></p><p><strong>Schedule: 100% on-site, 7:00 AM–4:00 PM OR 8:00 AM–5:00 PM</strong></p><p> <strong>***PRINT INDUSTRY EXPERIENCE REQUIRED***</strong></p><p> </p><p><br></p><p>Responsibilities:</p><p>• Oversee assigned customer accounts and job requests from initial intake through estimating, order setup, production coordination, delivery, invoicing, and post-completion follow-up.</p><p>• Evaluate purchase orders, artwork files, mailing details, samples, schedules, inventory needs, and shipping instructions to confirm all project information is complete and accurate before release.</p><p>• Prepare and maintain job documentation, production directions, project timelines, estimate records, change logs, and account-specific instructions to clearly communicate client expectations.</p><p>• Collaborate with Sales and Estimating teams to validate scope, quantities, materials, production approach, pricing assumptions, and external service needs before work begins.</p><p>• Work closely with planning, scheduling, production, purchasing, quality, mailing, fulfillment, and shipping teams to build realistic schedules and meet customer commitments.</p><p>• Track live projects, anticipate delays or specification issues, communicate updates quickly, and drive problem resolution to minimize impact on delivery expectations.</p><p>• Document and manage revisions involving scope, specifications, quantities, timing, materials, or freight requirements while ensuring pricing and production details remain accurate.</p><p>• Review completed jobs for production outcomes, added charges, freight costs, third-party expenses, and billing details to support accurate closeout and invoicing.</p><p>• Address customer concerns related to quality, shortages, damage, late shipments, or billing discrepancies by coordinating corrective actions and maintaining clear, attentive communication.</p><p>• Contribute to customer onboarding activities, site visits, meetings, press checks, sample requests, and process improvement efforts that strengthen service quality and operational efficiency.</p><p><br></p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></strong></p>
  • 2026-10-27T18:43:44Z
Supervisor – Plant Accounting
  • Oklahoma City, OK
  • onsite
  • Permanent / Full Time
  • 130000.00 - 141000.00 USD / Yearly
  • <p>Our client, a large and growing organization in the energy and industrial sector, is seeking a <strong>Plant Accounting Supervisor</strong> to lead a team responsible for accounting activities that support plant operations in the Oklahoma City area. This position offers the opportunity to oversee critical accounting functions, contribute to operational decision-making, and drive process improvements within a dynamic environment. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Analyze and interpret complex midstream contracts and commercial agreements to ensure correct settlement with producers and shippers.</li><li>Review customer settlement calculations and adjustments assisting in customer disputes and revenue-related issues.</li><li>Maintain and strengthen SOX controls over revenue processes by developing standardized procedures and documentation.</li><li>Lead and manage the monthly close process for plant and operational accounting activities, ensuring accurate and timely financial reporting.</li><li>Review and approve journal entries, account reconciliations, and other supporting documentation to maintain the integrity of financial records.</li><li>Oversee general ledger activity and investigate variances, discrepancies, and unusual transactions.</li><li>Analyze operational and financial data to provide meaningful insights to leadership and support business decisions.</li><li>Collaborate with operations, finance, and other cross-functional teams to ensure accurate accounting treatment of plant-related transactions.</li><li>Support internal and external audit activities, including preparing documentation and responding to audit inquiries.</li><li>Monitor compliance with internal controls, accounting policies, and regulatory requirements.</li><li>Supervise, mentor, and develop accounting staff while fostering a collaborative, high-performing team environment.</li><li>Identify opportunities to improve processes, enhance efficiency, and leverage technology to strengthen accounting operations.</li><li>Prepare and present financial analyses, reports, and account summaries to management.</li></ul><p><br></p>
  • 2026-11-09T19:48:43Z
Sr. Customer Service Specialist
  • Memphis, TN
  • onsite
  • Temporary to Hire
  • 20.00 - 21.00 USD / Hourly
  • We are looking for a Sr. Customer Service Specialist to join our team in Memphis, Tennessee in a contract-to-permanent capacity. This position serves as a central point of contact for customers while overseeing order activity, account support, and coordination across sales, operations, warehouse, technical, and production teams. The ideal candidate brings a strong service mindset, excellent organization, and the ability to keep multiple priorities moving in a fast-paced, onsite environment.<br><br>Responsibilities:<br>• Oversee the full order lifecycle from initial entry through fulfillment, confirming accuracy, timing, and customer expectations at each stage.<br>• Partner with internal departments to resolve questions related to inventory, shipment schedules, documentation, and order progress for domestic and international customers.<br>• Support customer accounts by assisting with pricing details, proposals, contract-related coordination, and activities that strengthen long-term business relationships.<br>• Track open orders, customer demand patterns, and forecast information to help improve planning and day-to-day operational execution.<br>• Maintain organized customer records, shared communication channels, and reporting data to ensure information remains current and accessible.<br>• Identify service gaps and workflow inefficiencies, then recommend practical improvements that enhance responsiveness and accuracy.<br>• Provide cross-coverage for customer service and commercial support tasks as business needs shift.<br>• Communicate clearly with customers and internal partners to address issues quickly and maintain a consistent service experience.
  • 2026-11-09T21:08:45Z
Customer Service Supervisor
  • Houston, TX
  • onsite
  • Permanent / Full Time
  • 70000.00 - 75000.00 USD / Yearly
  • <p>Our client is seeking a bilingual Customer Service Supervisor to lead a customer support function for an equipment and distribution business. This role is ideal for a fluent Spanish-English candidate who can guide a small team, strengthen service standards, and handle escalated customer concerns with confidence. The ideal candidate brings strong organizational skills, advanced Excel capabilities, and a track record of improving workflows and performance measurement within a customer service environment.</p><p><br></p><p>Responsibilities:</p><p>• Lead, coach, and develop a customer service team of at least two employees, setting clear expectations and supporting day-to-day success.</p><p>• Oversee the resolution of complex customer issues, ensuring concerns are addressed promptly and effectively.</p><p>• Design and track key performance indicators to measure team productivity, service quality, and response effectiveness.</p><p>• Analyze service trends and operational data in Microsoft Excel to identify gaps and recommend practical improvements.</p><p>• Support billing-related inquiries and coordinate with internal teams to resolve account or payment discrepancies.</p><p>• Use CRM and call center tools, including dialer systems, to manage customer interactions and maintain accurate records.</p><p>• Create training plans and provide ongoing mentorship to strengthen communication, problem-solving, and service delivery skills.</p><p>• Review existing customer service processes and implement improvements that increase efficiency and enhance the customer experience.</p>
  • 2026-11-13T23:58:44Z
Payroll Supervisor
  • Roseville, CA
  • onsite
  • Permanent / Full Time
  • 100000.00 - 120000.00 USD / Yearly
  • <p>We are looking for a Payroll Supervisor to lead accurate, timely payroll operations and compliance for a large workforce in Roseville, California. This role oversees end-to-end payroll processing, supports compliance across multiple states, and helps maintain reliable payroll records and reporting. The ideal candidate brings strong leadership, deep technical payroll knowledge, and hands-on experience with high-volume payroll environments.</p><p><br></p><p>For immediate consideration, please contact Shantel Poole via LinkedIn or call 916-649-0832.</p><p><br></p><p>Responsibilities:</p><p>• Oversee complete payroll processing from data review through final submission for a workforce of more than 500 employees.</p><p>• Direct bi-monthly payroll cycles and ensure all payments, adjustments, and deductions are completed accurately and on schedule.</p><p>• Monitor payroll activities across multiple states to maintain compliance with varying tax rules, wage laws, and regulatory requirements.</p><p>• Supervise daily payroll operations, provide guidance to team members, and resolve escalated payroll issues in a timely manner.</p><p>• Manage payroll administration within ADP Workforce Now and support payroll-related recordkeeping, auditing, and reporting activities.</p><p>• Review employee earnings, garnishments, benefits, taxes, and other payroll changes to ensure correct application each pay period.</p><p>• Partner with internal stakeholders to investigate discrepancies, answer payroll questions, and improve process consistency.</p><p>• Support payroll system-related updates and workflows involving platforms such as Viewpoint Vista and other payroll tools when needed.</p>
  • 2026-11-06T14:48:43Z
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