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652 results for Customer Service Representative in Jserrors

Patient Access Specialist
  • Nashua, NH
  • onsite
  • Temporary to Hire
  • 17.50 - 20.00 USD / Hourly
  • We are looking for a Patient Access Specialist to support patient intake and registration activities for a healthcare organization in Nashua, New Hampshire. This Contract to permanent opportunity is ideal for someone who combines strong customer service skills with accuracy in administrative and financial processes. In this role, you will help create a smooth patient experience by verifying information, explaining required documentation, and supporting compliant account setup before and during service.<br><br>Responsibilities:<br>• Manage patient admissions, registration, and pre-registration activities for scheduled and walk-in services while ensuring records are complete and accurate.<br>• Verify demographic and insurance details, assign or confirm medical record numbers, and enter information correctly to support billing and claim accuracy.<br>• Review physician orders and medical necessity criteria, identify documentation needs, and provide patients with clear instructions related to their visit.<br>• Explain consent forms, notices, and patient education materials to patients or authorized representatives, obtain required signatures, and document completion appropriately.<br>• Conduct inbound and outbound calls to gather missing account information, discuss patient financial responsibility, and collect point-of-service payments or outstanding balances when applicable.<br>• Use insurance verification tools to confirm eligibility, select the correct coverage plan, and record benefit details that support reimbursement and clean claim submission.<br>• Deliver compassionate, service-focused interactions that align with organizational standards for patient satisfaction and clear, accurate communication.<br>• Monitor account quality through audits and reporting tools, correct registration issues, and share accurate data with leadership to maintain compliance and performance standards.
  • 2026-10-22T19:18:46Z
Senior Recruiter
  • Norcross, GA
  • onsite
  • Permanent / Full Time
  • 90000.00 - 95000.00 USD / Yearly
  • <p>Robert Half's HR Solutions team is seeking an experienced, results-driven Senior Recruiter with a strong background in sales recruiting to support hiring initiatives for a client in Norcross, GA. This individual will be responsible for managing full-cycle recruitment for a variety of sales and customer-facing positions, including Customer Service Representatives (CSRs), Territory Sales Managers (TSMs), District Sales Managers (DSMs), and Executive District Managers (EDMs). The ideal candidate has a proven track record of identifying, attracting, assessing, and hiring high-performing sales professionals in a fast-paced, performance-driven environment. This recruiter will partner closely with hiring managers and business leaders to understand talent needs, develop targeted sourcing strategies, build strong candidate pipelines, and deliver quality hires that support business growth. This is a 100% onsite position in Norcross, Georgia, requiring a proactive, relationship-focused recruiter who can effectively manage multiple requisitions, engage passive candidates, and deliver an exceptional candidate experience.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><p>Full-Cycle Recruiting</p><ul><li>Manage the complete recruitment lifecycle, from intake meetings and candidate sourcing through screening, interviewing, offer negotiation, and onboarding coordination.</li><li>Recruit for a diverse range of sales and customer-facing positions, including:</li><li>Customer Service Representatives (CSRs)</li><li>Territory Sales Managers (TSMs)</li><li>District Sales Managers (DSMs)</li><li>Executive District Managers (EDMs)</li><li>Manage multiple open requisitions simultaneously while maintaining recruiting quality and meeting established hiring timelines.</li></ul><p><strong>Sales Talent Sourcing and Pipeline Development</strong></p><ul><li>Develop and execute targeted sourcing strategies to identify qualified sales professionals across various markets and experience levels.</li><li>Proactively identify and engage passive candidates through LinkedIn Recruiter, job boards, professional networks, referrals, and other sourcing channels.</li><li>Build and maintain talent pipelines for recurring, high-volume, and specialized sales leadership positions.</li><li>Identify candidates with strong sales acumen, business development capabilities, customer relationship skills, territory management experience, and leadership potential.</li><li>Research relevant talent markets and competitor organizations to identify opportunities to attract top sales talent.</li></ul><p><strong>Candidate Screening and Assessment</strong></p><ul><li>Conduct phone screens and interviews to evaluate candidates' qualifications, sales experience, communication skills, career goals, and overall fit.</li><li>Assess candidates' ability to succeed in target-driven environments, manage customer relationships, develop business opportunities, and meet performance expectations.</li><li>Evaluate leadership, coaching, territory management, and team development experience for sales management positions.</li><li>Present qualified candidates to hiring managers with clear summaries of their experience, strengths, and alignment with role requirements.</li></ul>
  • 2026-10-13T15:53:43Z
Senior Client Service Associate
  • San Francisco, CA
  • onsite
  • Permanent / Full Time
  • 98000.00 - 131000.00 USD / Yearly
  • <p><strong>For additional information about this opportunity, feel free to connect with Jennifer Fukumae via LinkedIn or email.</strong></p><p> </p><p>Robert Half is partnering with a well-established and highly respected Wealth Management firm in San Francisco to identify an experienced Client Service Associate (Operations Manager) to lead a team. This is an outstanding opportunity for a proven leader who enjoys developing people, driving operational excellence, and delivering an exceptional client experience.</p><p><strong>In this role, you will oversee daily branch operations while leading a team of Client Service Associates</strong>. You'll partner closely with branch leadership to optimize workflows, improve operational efficiency, and ensure compliance with industry regulations. The ideal candidate is a collaborative leader who thrives in a fast-paced environment, enjoys coaching and mentoring others, and is committed to providing white-glove service to clients.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, mentor, and develop a team of Client Service Associates, fostering a collaborative and high-performing culture.</li><li>Oversee daily branch operations to ensure efficiency, accuracy, and an exceptional client experience.</li><li>Monitor team performance, identify opportunities for process improvement, and implement operational best practices.</li><li>Partner with branch leadership on strategic initiatives, resource planning, and operational execution.</li><li>Ensure compliance with FINRA, SEC, and firm policies while maintaining operational excellence.</li><li>Manage branch workflows, priorities, and operational resources to support business objectives.</li><li>Build strong relationships with Financial Advisors, clients, and executive-level stakeholders through professional and effective communication.</li><li>Support hiring, onboarding, coaching, and ongoing development of team members.</li><li>Assist with budget oversight and branch operational planning.</li></ul>
  • 2026-10-16T13:04:08Z
Call Center Specialist
  • Lexington, NM
  • remote
  • Temporary / Contract
  • 14.25 - 16.50 USD / Hourly
  • <p>Robert Half is looking for a Call Center Specialist to support customers in a Contract to Hire position. This role focuses on delivering attentive assistance through outbound calls, resolving questions efficiently, and maintaining a positive customer experience. The ideal candidate is comfortable using customer service software, handling high-volume interactions, and completing administrative tasks with accuracy.</p><p><br></p><p>Responsibilities:</p><p>• 100+ outbound customer calls a day and provide clear, courteous support for a range of service-related inquiries.</p><p>• Document conversations accurately in customer service systems and update account details as needed.</p><p>• Resolve routine issues during the first interaction whenever possible, while escalating more complex concerns to the appropriate team.</p><p>• Use office tools and internal platforms to track requests, follow established procedures, and maintain organized records.</p><p>• Support a high-volume call environment by managing time effectively and maintaining service standards throughout the day.</p><p>• Communicate technical or service information in a way that is easy for customers to understand, including topics related to connectivity or Ethernet services whe</p>
  • 2026-11-03T20:23:48Z
Call Center Specialists
  • Albany, NY
  • onsite
  • Temporary / Contract
  • 17.00 - 18.00 USD / Hourly
  • <p>We are looking for two <strong>Call Center Specialists</strong> to support retailer communications and deliver responsive service from Albany, New York. These Contract positions focus on handling daily outreach and inbound inquiries while helping retailers maintain accurate instant ticket inventory and stay informed about current game offerings. The ideal candidates bring customer-focused approach, strong organization, are very comfortable on the phones, and have the ability to manage multiple priorities in a fast-paced call center environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Coordinate and complete the daily call queue with accuracy, urgency, and consistent follow-through.</p><p>• Respond to incoming calls from retailers, address questions clearly, and provide timely support for order-related concerns.</p><p>• Share updates on active games, upcoming launches, jackpot activity, and promotional programs so retailers can plan effectively.</p><p>• Review and prepare required forms and documentation, ensuring all records are completed correctly and submitted on time.</p><p>• Partner with retailers and internal teams to research ordering discrepancies, shipment issues, and inventory-related questions.</p><p>• Conduct outbound follow-up with retailers who have not yet confirmed their orders and help secure timely responses.</p><p>• Use computer-based tools, including Enterprise Series and customer service systems, to enter information and track interactions.</p><p>• Balance multiple tasks throughout the day while maintaining service quality and meeting productivity expectations.</p><p>• Expand knowledge through cross-training to provide broader team support and improve issue resolution coverage.</p>
  • 2026-10-19T15:18:46Z
Healthcare Customer Service Associate
  • Roanoke, VA
  • remote
  • Temporary / Contract
  • 17.00 - 18.00 USD / Hourly
  • <p>We are looking for a Long-term Health Customer Service Associate to support patient registration and front-line service activities for a healthcare team in Roanoke, Virginia. This Long-term Health Customer Service Associate position is well suited for someone who enjoys helping patients, managing high-volume interactions, and providing accurate information in a fast-paced medical environment. The Long-term Health Customer Service Associate role includes <strong><u>rotating weekend</u></strong> coverage and offers shift differential pay, making it a strong opportunity for candidates with customer-facing or patient support experience.</p><p><br></p><p>Responsibilities:</p><ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status.</li></ul>
  • 2026-10-29T21:23:45Z
Technical Support Rep
  • Sarasota, FL
  • onsite
  • Temporary to Hire
  • - USD / Hourly
  • <p>We are looking for a Product Support Specialist to join a water industry organization in Sarasota, Florida. This contract opportunity with permanent potential is ideal for someone who enjoys solving technical issues, guiding customers through product use, and working cross-functionally to deliver a strong service experience. In this onsite role, you will support customers after the sale, help resolve instrument-related concerns, and contribute to accurate reporting and continuous improvement efforts across the support function.</p><p><br></p><p>Responsibilities:</p><p>• Investigate and resolve customer issues involving instruments, including hardware, electronics, software behavior, data output, and chemistry-related performance questions.</p><p>• Lead post-implementation and post-sale training sessions to help customers use products effectively and confidently.</p><p>• Guide users to the appropriate manuals, reference materials, and support resources so they can quickly find needed information.</p><p>• Record service requests, warranty matters, product feedback, and quality-related concerns in internal systems with clear and complete details.</p><p>• Prepare quotations for repairs and follow-up service work while coordinating return authorizations and tracking products sent in for service.</p><p>• Maintain detailed case documentation that captures the reported issue, troubleshooting process, and final resolution for each interaction.</p><p>• Work with quality and internal partner teams to escalate non-conformance concerns, monitor progress, and communicate updates back to customers.</p><p>• Analyze recurring support trends, warranty activity, and ticket volume data, then prepare reports and dashboards for management review.</p><p>• Create and refine customer-facing documentation and internal records, including product registrations, activity logs, and data cleanup efforts to improve accuracy.</p><p>• Share customer insights with sales, engineering, product management, and other stakeholders to support product enhancements and process improvements.</p>
  • 2026-10-28T13:28:44Z
Service Specialist
  • Rochester, NY
  • remote
  • Temporary / Contract
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a Service Specialist to provide responsive support for customer and product-related inquiries within a corporate partnerships environment. This contract position focuses on delivering timely service across multiple offerings, maintaining accurate records, and helping ensure issues are resolved within established service expectations. The ideal candidate brings strong communication skills, comfort in a fast-paced call environment, and a proactive approach to improving the customer experience.<br><br>Responsibilities:<br>• Provide attentive support for customer questions and service needs across several partnership-related products and programs.<br>• Track open requests closely and take timely action to bring items to resolution within defined service commitments.<br>• Build working knowledge of assigned products, service guidelines, and relevant industry practices to support accurate responses.<br>• Record customer interactions, updates, and outcomes thoroughly to maintain complete and reliable documentation.<br>• Use business systems and software tools effectively to manage case activity, enter data, and support daily operations.<br>• Identify workflow gaps or recurring service challenges and collaborate with leadership on practical improvements.<br>• Assist team members by sharing guidance, answering questions, and promoting consistent service standards.<br>• Manage high-volume inbound and outbound communication while maintaining organization, quality, and attention to detail.
  • 2026-11-05T19:28:45Z
Customer Support Specialist
  • Blaine, MN
  • onsite
  • Permanent / Full Time
  • 50000.00 - 60000.00 USD / Yearly
  • <p>We are looking for a Customer Support Specialist to support customer-facing order operations for our manufacturing team. This position plays a central role in processing orders accurately, coordinating with internal departments, and keeping customers informed throughout the fulfillment cycle. The ideal candidate brings strong organizational skills, sound judgment, and the ability to resolve issues quickly in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the full order lifecycle, from initial entry and validation through shipment follow-up and final invoicing.</p><p>• Maintain accurate order, customer, and transaction records within ERP and related business systems to support smooth daily operations.</p><p>• Keep customers informed of order progress, schedule changes, and service issues with timely and clear communication.</p><p>• Partner with production, planning, quality, warehouse, and shipping teams to align order fulfillment with customer expectations.</p><p>• Process returns, replacements, and order adjustments while ensuring all updates are documented correctly.</p><p>• Investigate delays, discrepancies, and delivery concerns, taking appropriate action to resolve issues or elevate them when needed.</p><p>• Provide administrative support to sales activities by updating account details and assisting with order-related requests.</p><p>• Record customer feedback and recurring service concerns to help improve processes and overall service performance.</p>
  • 2026-11-05T19:23:44Z
Workplace Experience Coordinator - Level 1
  • Houston, TX
  • remote
  • Temporary / Contract
  • 28.00 - 28.00 USD / Hourly
  • <p>We are seeking a customer-focused <strong>Workplace Experience Coordinator</strong> to support daily office operations and create a welcoming environment for employees, clients, and visitors. This role serves as the front-line representative of the workplace, providing reception, hospitality, event coordination, and administrative support while ensuring a high level of service throughout the office.</p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as the first point of contact for visitors, employees, and vendors.</li><li>Welcome guests, issue visitor badges and parking passes, and follow security procedures.</li><li>Answer and direct incoming calls. </li><li>Provide reception and hospitality support, including conference room setup and breakdown.</li><li>Coordinate catering orders, workplace events, meetings, and employee onboarding activities.</li><li>Manage office services such as mail distribution, office supplies, and vendor coordination.</li><li>Submit and track maintenance, janitorial, and facility-related work orders.</li><li>Respond to employee and guest inquiries and resolve issues with a customer-service mindset.</li><li>Support property-specific safety, security, and emergency procedures.</li><li>Assist with presentations, communications, and general administrative tasks as needed.</li></ul>
  • 2026-10-30T12:03:55Z
Client Services Specialist
  • Irving, TX
  • onsite
  • Temporary / Contract
  • 19.00 - 24.00 USD / Hourly
  • <p>We are looking for a Client Services Specialist to support event-related client interactions and deliver a high standard of service for attendees, exhibitors, and internal teams. This is a Contract position with an initial 12-week assignment and potential for longer-term opportunity. The person in this role will help ensure event information is accurate, customer questions are resolved efficiently, and service processes are continuously improved to create a strong overall experience.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming questions from attendees, exhibitors, and staff, providing timely follow-up and taking ownership of each issue through resolution.</p><p>• Review event websites and online information regularly to confirm content accuracy, usability, and consistency for both internal and external users.</p><p>• Investigate service-related concerns, identify root causes, and apply practical solutions that improve customer outcomes.</p><p>• Work closely with internal departments and external partners to recommend and implement enhancements to service delivery and communication methods.</p><p>• Process and update registrations across various event systems with a high level of accuracy and attention to detail.</p><p>• Track exhibitor timelines, requests, and key communications to keep event stakeholders informed and organized.</p><p>• Coordinate with operations partners to prepare pricing materials and support the development of event-related pricing structures.</p><p>• Create and maintain exhibitor service documentation, including vendor details, operational guidelines, and booth compliance information.</p><p>• Attend conferences, trade shows, vendor meetings, or client locations as needed to support event execution and client service needs.</p>
  • 2026-10-19T15:23:44Z
Client Service Coordinator (General) - Level 1
  • Indianapolis, IN
  • remote
  • Temporary / Contract
  • 23.00 - 25.00 USD / Hourly
  • <p>We are looking for a Client Service Coordinator to support daily service operations at an in-person site in Indianapolis. This long-term contract position is ideal for someone who enjoys a client-facing environment, can manage multiple tasks independently, and communicates effectively with both vendors and internal partners. The role focuses on coordinating site activities, maintaining accurate asset and inventory information, and helping ensure laboratory support services run smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate vendor visits by arranging schedules, confirming site access, and supporting timely completion of service activities.</p><p>• Escort external service providers through laboratory and controlled areas while following site protocols and safety expectations.</p><p>• Maintain accurate records for assets, inventory, and service-related updates, including additions, changes, and removals.</p><p>• Work with internal teams to address client service needs and help keep operational requests moving forward efficiently.</p><p>• Support corrective and preventive maintenance activity coordination to help minimize disruptions to site operations.</p><p>• Monitor daily tasks with a high level of organization and follow-through while working independently within a team environment.</p><p>• Use Microsoft Office tools to document activity, track requests, and communicate updates clearly to stakeholders.</p><p>• Provide attentive front-line service to clients, vendors, and colleagues through responsive and courteous communication</p>
  • 2026-10-21T18:38:45Z
Client Services & Office Coordinator
  • Denver, CO
  • onsite
  • Temporary / Contract
  • 20.00 - 20.00 USD / Hourly
  • <p>We are seeking a highly organized and customer-focused <strong>Client Services & Office Coordinator</strong> to support a busy professional office in Denver. This role is ideal for someone who enjoys being the go-to person in the office, thrives in a fast-paced environment, and can confidently balance client-facing responsibilities with administrative support.</p><p><br></p><p>You will serve as the first point of contact for visitors and clients while providing operational and administrative support to a team of approximately 20 professionals. This position requires a proactive, adaptable individual who enjoys wearing multiple hats and helping keep the office running smoothly.</p><p><br></p><p>Responsibilities</p><ul><li>Greet and assist clients, visitors, and vendors in a professional manner</li><li>Answer and route incoming phone calls</li><li>Schedule appointments, meetings, and conference rooms</li><li>Support client service requests and administrative inquiries</li><li>Maintain client records and documentation</li><li>Process incoming correspondence and deposits</li><li>Manage office supplies and coordinate maintenance requests</li><li>Assist with expense reporting and administrative projects</li><li>Coordinate branch meetings, seminars, and special events</li><li>Provide administrative support to leadership and office personnel</li><li>Enter and update information across multiple systems</li><li>Help deliver an exceptional client experience while supporting daily office operations</li><li>Adapt to changing priorities and provide support where needed</li></ul><p><br></p>
  • 2026-10-22T15:38:42Z
Director of Customer Experience
  • El Segundo, CA
  • remote
  • Temporary / Contract
  • 140000.00 - 170000.00 USD / Yearly
  • <p><strong>Primary Duties and Responsibilities:</strong></p><p>·      <strong>Customer Experience Strategy:</strong> Own the strategy and roadmap for the full customer journey. Set clear goals and KPIs to improve customer experience, retention and automation and report on them regularly to the President and leadership team.</p><p>·      <strong>Retention and Lifetime Value:</strong> Make retention a driving force across the business. Partner with the marketing team to improve repeat purchase rate, subscription and replenishment programs, win-back efforts, and post-purchase education that turns first-time buyers into loyal customers.</p><p>·      <strong>Customer Service Operations:</strong> Manage our customer service agency that handles customer email, chat, phone, review response and social response. Review weekly reporting, set quality standards and KPIs, partner with brand to maintain training materials, and manage staffing levels.</p><p>·      <strong>Champion and Own AI and Automation:</strong> Drive our AI and automation strategy for customer support. Implement, train, and continually improve chatbots and AI agents that resolve common questions accurately and in our brand voice, and determine when to hand off to a human agent. Measure deflection, resolution, accuracy, and customer sentiment, and build a roadmap for what to automate next.</p><p>·      <strong>Tech Stack and Shopify Integration:</strong> Own the customer experience tech stack, including our tools for CRM, AI-agents, reviews, social response and loyalty. Partner with our e-comm team to ensure everything integrates cleanly with Shopify, Klaviyo, Aftership, Recharge and our fulfillment partners so every agent has the full customer picture.</p><p>·      <strong>Voice of the Customer:</strong> Mine tickets, chats, reviews, surveys, and social comments to identify trends, product issues, and unmet needs. Turn these insights into clear recommendations for product, marketing, and operations, and close the loop with the customer.</p><p>·      <strong>Policies and Cross-Functional Partnership:</strong> Own policies for shipping, returns, refunds, and guarantees, balancing customer goodwill with margin. Work closely with operations, fulfillment, and finance on order issues, and with marketing and product teams on launches, claims, and messaging so the support team is ready before every launch.</p><p>·      <strong>Reporting and Analytics:</strong> Build dashboards and regular reporting on CX performance and its impact on revenue, retention, and cost per resolution. Use data to make decisions on staffing, tools, and investments.</p>
  • 2026-10-28T14:18:45Z
Client Service Associate
  • San Francisco, CA
  • remote
  • Permanent / Full Time
  • 100000.00 - 120000.00 USD / Yearly
  • <p><strong>Jennifer Fukumae</strong> is a direct-hire recruiter specializing in Financial Services, partnering with firms and professionals to connect top talent with the right opportunities. <u>Reach out via LinkedIn or email to start a conversation.</u></p><p> </p><p>Robert Half is partnering with an established and reputable Registered Investment Advisor (RIA) in San Francisco is seeking a Client Associate to join its team. The firm is known for its commitment to delivering high-quality investment management and personalized client service. This is an excellent opportunity to join a collaborative, professional environment where attention to detail, integrity, and a proactive approach are valued.</p><p> </p><p><strong>Position Overview</strong></p><p>The Client Associate will play an important role in supporting the firm's day-to-day client service and operational activities. This individual will work closely with clients, internal team members, and external custodians to help ensure a seamless client experience and efficient account operations.</p><p>The ideal candidate has at least three years of experience in client service or investment operations, preferably within an RIA or investment management firm. They are highly organized, technology-savvy, dependable, and comfortable handling confidential client and financial information. An understanding of cybersecurity risks and best practices is a strong plus.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Provide day-to-day client service and operational support, responding to client requests and helping ensure a high level of service.</li><li>Support mutual fund-related servicing and operational activities, ensuring transactions and account-related requests are handled accurately and efficiently.</li><li>Coordinate with custodians and other external service providers to resolve account issues, process requests, and maintain accurate client records.</li><li>Assist with the preparation of client meeting materials, presentations, and supporting documentation.</li><li>Support account maintenance, documentation, and other administrative processes related to client relationships.</li><li>Identify opportunities to improve internal workflows, procedures, and operational efficiencies.</li><li>Handle sensitive client and financial information with the highest level of professionalism, discretion, and confidentiality.</li><li>Maintain awareness of technology and cybersecurity best practices to help protect client information and firm data.</li></ul><p><br></p>
  • 2026-10-29T19:58:46Z
Customer Experience Specialist
  • Honolulu, HI
  • onsite
  • Temporary / Contract
  • 22.00 - 24.00 USD / Hourly
  • <p>We are looking for a <strong><em>onsite Customer Experience Specialist</em></strong> to support a Financial Services team in Honolulu, Hawaii. This Long-term Contract position focuses on delivering responsive service to customers while assisting with claims-related administrative work in a fast-paced environment. The ideal candidate brings strong organizational skills, accuracy with data, and the ability to handle customer interactions efficiently.</p><p><br></p><p><strong><u>Preference will be given to Hawaii residents due to the nature of this opportunity.</u></strong></p><p><br></p><p>Responsibilities:</p><p>• Provide front-line support to internal and external customers by answering inquiries, managing email correspondence, and handling inbound and outbound communication.</p><p>• Review and process claims documentation accurately, ensuring information is complete and submitted within established timelines.</p><p>• Confirm insurance details by checking coverage information and resolving discrepancies through careful follow-up.</p><p>• Enter, update, and maintain claim and customer records with a high degree of precision across required tracking tools and databases.</p><p>• Keep detailed operational logs and prepare routine reports to support department visibility and workflow monitoring.</p><p>• Assist the claims team with day-to-day administrative tasks that help maintain smooth and efficient department operations.</p>
  • 2026-10-13T17:48:42Z
Customer Success Specialist
  • North Aurora, IL
  • onsite
  • Temporary to Hire
  • 23.75 - 25.00 USD / Hourly
  • We are looking for a Customer Success Specialist to join a manufacturing organization in North Aurora, Illinois on a contract-to-permanent basis. This role is ideal for someone who combines strong customer service instincts with a detail-oriented approach to order accuracy, cross-functional coordination, and issue resolution. You will serve as a key link between customers and internal teams, helping ensure orders move efficiently from intake through completion while supporting a high standard of service and compliance.<br><br>Responsibilities:<br>• Evaluate incoming customer orders to confirm accuracy, completeness, and alignment with required product specifications before processing.<br>• Partner with engineering teams to clarify configurations, confirm build viability, and resolve technical questions tied to customer requests.<br>• Manage special-order activity by directing requests through the appropriate review channels and following up to keep timelines on track.<br>• Administer change documentation, maintain accurate records, and coordinate approvals across relevant departments.<br>• Assist with customer portal activity and internal order workflows by investigating transmission errors, connectivity concerns, and related system issues.<br>• Provide timely updates to stakeholders regarding order status, processing developments, and resolution of service-related problems.<br>• Track daily performance indicators, prepare operational reporting, and contribute ideas that improve workflow efficiency and service quality.<br>• Support onboarding and team development by sharing best practices in order entry and maintaining current process documentation.<br>• Conduct restricted party screening to help uphold trade compliance requirements and internal policy standards.
  • 2026-11-02T14:28:42Z
Client Service Associate
  • San Carlos, CA
  • onsite
  • Permanent / Full Time
  • 60000.00 - 90000.00 USD / Yearly
  • <p><strong>Anisa is a Direct-Hire</strong> Recruiter with Robert Half <strong>Financial Services, </strong>specializing in roles within<strong> Finance & Accounting </strong>across the<strong> Bay Area. </strong>Happy to connect with professionals in the space, even if you’re just curious about the market.</p><p> </p><p>✨ Client Service Associate</p><p>&#128205; Remote</p><p>&#127970; Growing & Independent Wealth Management Firm</p><p>&#128176; Base + Bonus </p><p><br></p><p>Looking for a role where you can make a real impact on the client experience?</p><p><br></p><p>A growing and highly regarded independent wealth management practice is seeking a <strong>Client Service Associate</strong> to become a key member of its client operations team. This is an opportunity to join a stable, relationship-driven advisory firm that values exceptional service, collaboration, and long-term career growth.</p><p><br></p><p><strong>What You'll Be Doing</strong></p><p>As the <strong>Client Service Associate</strong>, you'll play a central role in supporting clients, advisors, and the overall operation of the practice by:</p><ul><li>Managing client account servicing, including account openings, transfers, money movements, beneficiary updates, rollovers, and distribution requests.</li><li>Coordinating insurance and annuity processes from application through policy delivery, including underwriting follow-up and client communication.</li><li>Serving as a primary client contact for service requests, documentation collection, account maintenance, and general inquiries.</li><li>Maintaining accurate client records and workflow tracking within CRM and financial planning systems.</li><li>Supporting financial planning initiatives through client onboarding, data gathering, account aggregation, and document organization.</li><li>Coordinating advisor calendars and scheduling client meetings.</li><li>Monitoring operational workflows, compliance requirements, and regulatory documentation.</li><li>Collaborating with custodians, carriers, and internal team members to ensure seamless execution of client requests.</li><li>Managing referral and prospect engagement activities, client appreciation initiatives, and marketing campaigns.</li><li>Assisting with social media content and digital engagement efforts across multiple platforms.</li><li>Providing ongoing operational support and helping drive process improvements across the practice</li></ul><p><strong>Why Candidates Are Excited About This Opportunity</strong></p><p>✅ Direct exposure to advisors, clients, and financial planning activities rather than purely administrative work.</p><p>✅ Opportunity to build expertise across wealth management operations, insurance, financial planning, and client relationship management.</p><p>✅ High-impact role where your contributions will be visible and appreciated.</p><p>✅ Stable and established practice with a strong reputation and long-term growth outlook.</p><p>✅ Collaborative team environment that values professionalism, flexibility, and work-life balance.</p><p>✅ Excellent fit for someone seeking a long-term career path in wealth management operations and client service.</p>
  • 2026-10-26T18:18:46Z
Customer Care Associate
  • Derry, NH
  • onsite
  • Permanent / Full Time
  • - USD / Yearly
  • We are looking for a Customer Care Associate to support customers with responsive, thoughtful service in a high-volume environment in Derry, New Hampshire. This position is ideal for someone who enjoys solving a wide range of questions, managing administrative tasks accurately, and creating positive interactions at every stage of the customer experience. The role offers the opportunity to build strong product and process knowledge while contributing to efficient day-to-day support operations.<br><br>Responsibilities:<br>• Respond to customer questions and service requests with professionalism, urgency, and attention to detail.<br>• Create positive experiences by resolving issues clearly and following through on each interaction from start to finish.<br>• Build a strong understanding of customer workflows and service expectations to provide accurate support.<br>• Monitor shipment activity across multiple carriers and communicate status updates as needed.<br>• Maintain organized records and complete administrative tasks that support customer care operations.<br>• Apply sound judgment and problem-solving skills to handle a variety of inquiries in a fast-moving setting.<br>• Continuously expand knowledge and use new information to improve future customer interactions.
  • 2026-10-29T19:44:07Z
Associate Global Forwarding Agent
  • Southfield, MI
  • onsite
  • Temporary / Contract
  • 19.95 - 22.00 USD / Hourly
  • We are looking for an Associate Global Forwarding Agent to support international shipment coordination and customer service activities. This is a Contract position offering the opportunity to work closely with customers, internal teams, agents, and vendors to keep freight moving accurately and on schedule. The ideal candidate is organized, responsive, and comfortable managing documentation, shipment updates, and service-related inquiries in a fast-paced environment.<br><br>Responsibilities:<br>• Coordinate day-to-day activities for international shipments, from purchase order receipt through final cargo delivery, while keeping milestones on track.<br>• Review shipping instructions, routing details, Incoterms, documents, and key dates to maintain accurate and complete shipment records.<br>• Respond to customer questions with timely, attentive communication and provide support using foundational knowledge of global forwarding processes.<br>• Prepare and manage shipment-related documentation to help ensure compliance with customer procedures and operational standards.<br>• Assist with pricing activities by developing straightforward customer quotations and supporting rate-related inquiries.<br>• Work collaboratively with branch teams, overseas offices, external agents, and service providers to resolve issues and support shipment execution.<br>• Follow established standard operating procedures and customer-specific instructions to maintain consistent service quality.<br>• Monitor data accuracy across shipment files and update information promptly to support operational integrity.<br>• Contribute to a positive team environment and take on additional logistics or administrative tasks based on business needs.
  • 2026-10-28T16:28:48Z
Collections Representative
  • Bloomington, MN
  • onsite
  • Temporary / Contract
  • 18.00 - 22.00 USD / Hourly
  • <p>Are you an experienced Collections Representative looking to take the next step in your career? We are seeking motivated, detail-oriented professionals to join a <strong>leading Fortune 500 healthcare organization</strong> in a fully remote role! This is an exciting opportunity to work with a nationally recognized healthcare company while gaining valuable experience in medical billing, insurance collections, and revenue cycle operations.</p><p><br></p><p>What You'll Do:</p><ul><li>Manage and follow up on outstanding healthcare accounts receivable balances to ensure timely payment and resolution.</li><li>Contact insurance companies, payers, and other responsible parties to investigate unpaid or underpaid claims.</li><li>Research and resolve billing discrepancies, denied claims, and payment issues.</li><li>Review account histories, insurance information, and payment records to determine appropriate next steps.</li><li>Utilize billing systems, payer portals, and internal resources to track collection activity and document account updates.</li><li>Meet productivity, quality, and collection goals while maintaining accuracy and professionalism.</li><li>Collaborate with internal teams to resolve complex billing and reimbursement issues.</li></ul>
  • 2026-10-23T14:33:44Z
Client Services Specialist
  • Irving, TX
  • onsite
  • Temporary / Contract
  • 22.80 - 23.00 USD / Hourly
  • We are looking for a Client Services Specialist to support event operations and deliver a high-quality experience for attendees, exhibitors, and internal teams in Irving, Texas. This is a Contract position with an initial 12-week term and the potential to transition into a longer-term opportunity. The person in this role will serve as a key point of contact, helping coordinate event-related services, resolve questions efficiently, and improve communication across multiple programs and live events.<br><br>Responsibilities:<br>• Manage incoming questions from attendees, exhibitors, and staff, providing timely follow-up and driving issues through to completion.<br>• Review event-related web content regularly to confirm information is accurate, easy to navigate, and aligned with program needs.<br>• Troubleshoot registration and service-related concerns by identifying root causes and applying practical solutions.<br>• Work closely with internal departments and external partners to introduce service improvements that strengthen the overall event experience.<br>• Process and update registrations across multiple platforms with a high level of accuracy and attention to detail.<br>• Track exhibitor timelines, service needs, and communications to keep deliverables organized and stakeholders informed.<br>• Coordinate with operations teams to prepare exhibitor pricing materials and support rate structure planning.<br>• Create and maintain exhibitor service documentation, including vendor details, service options, and booth compliance guidelines for assigned events.<br>• Travel as needed to conferences, trade shows, client locations, and vendor meetings to support event execution.<br>• Contribute to additional event and client service activities as business needs evolve.
  • 2026-10-26T12:58:42Z
Call Center Specialist
  • Gurnee, IL
  • remote
  • Temporary / Contract
  • 22.00 - 24.00 USD / Hourly
  • <p>We are looking for a Remote Call Center Specialist to join a Contract position supporting national referral intake operations. In this role, you will coordinate referral activity from initial intake through resolution, helping maintain smooth communication between partner organizations, franchise locations, and internal teams. The ideal candidate brings strong organization, sound judgment, and a customer-focused approach to a fast-moving environment where accuracy and responsiveness are essential.</p><p><br></p><p>Responsibilities:</p><p>• Receive and review incoming referral details, ensuring information is complete, accurate, and ready for processing.</p><p>• Coordinate referral workflows from intake to final resolution while maintaining timely updates across all involved parties.</p><p>• Serve as a key point of communication for national partners, franchise locations, and internal stakeholders to support efficient case handling.</p><p>• Monitor requirements and documentation to help maintain compliance with established processes and service expectations.</p><p>• Support day-to-day execution of centralized intake operations, including coordination with offshore support staff for consistent workflow coverage.</p><p>• Identify discrepancies, resolve routine issues independently, and escalate complex concerns when broader support is needed.</p><p>• Prioritize multiple active requests in a deadline-driven setting while maintaining high service quality and attention to detail.</p><p>• Use Microsoft Office tools and customer service systems to track activity, document updates, and report information accurately.</p>
  • 2026-11-03T23:28:43Z
Client Care Coordinator
  • Ridgefield, CT
  • onsite
  • Temporary to Hire
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a Client Care Coordinator to support a non-profit organization in Ridgefield, Connecticut by delivering responsive, compassionate service to clients and their families. This contract-to-permanent opportunity is ideal for someone who excels at communication, organization, and building trust while coordinating care needs. In this role, you will help maintain accurate client records, support caregiver-client alignment, and contribute to a positive service experience from initial follow-up through ongoing care coordination.<br><br>Responsibilities:<br>• Maintain consistent communication with clients and families to confirm satisfaction, identify changing needs, and resolve concerns in a timely manner.<br>• Collect, review, and update medical and personal details in client records while handling sensitive information with discretion and regulatory awareness.<br>• Partner with clients and caregivers to align each family with the most appropriate caregiver based on care requirements, preferences, and availability.<br>• Organize schedules and facilitate clear communication between clients and caregivers to promote dependable, uninterrupted service.<br>• Work closely with internal team members to strengthen service delivery practices and improve the overall client experience.<br>• Provide day-to-day assistance to clients and family members with empathy, professionalism, and a solutions-focused approach.<br>• Monitor ongoing care arrangements and escalate issues when needed to help ensure quality support and continuity of care.
  • 2026-11-06T18:58:46Z
Senior Client Services Specialist
  • Irving, TX
  • onsite
  • Temporary / Contract
  • 20.00 - 23.00 USD / Hourly
  • We are looking for a Senior Client Services Specialist to join our team in a Contract role. This 12-week opportunity is ideal for a client-focused specialist who can manage commercial portfolio support, strengthen exhibitor and stakeholder relationships, and help deliver high-quality event experiences. The position combines day-to-day service coordination with process improvement, cross-functional collaboration, and occasional travel to support on-site event operations.<br><br>Responsibilities:<br>• Act as the main point of contact for assigned commercial accounts, delivering responsive support and building strong client relationships throughout the event lifecycle.<br>• Create and carry out outreach efforts that keep clients informed, address questions early, and encourage greater participation and satisfaction.<br>• Gather input from exhibitors and internal partners, review service workflows, and recommend practical changes that improve the overall customer experience.<br>• Work closely with cross-functional teams to coordinate service delivery, resolve issues efficiently, and maintain smooth operational execution.<br>• Travel to event sites as needed to oversee service areas, support floor operations, and help ensure a well-organized experience for clients and attendees.<br>• Partner with contractors and external vendors to align service expectations, support event execution, and maintain productive working relationships.<br>• Contribute to the preparation and review of exhibitor service materials, ensuring information is clear, accurate, and aligned with event policies and safety requirements.<br>• Assist with financial and account-related activities such as billing coordination, reconciliations, and other support tied to client service operations when needed.
  • 2026-10-19T13:13:44Z
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