956 Results for Client Services Specialist Jobs in Jserrors

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Client Service Associate | $1B AUM

Walnut Creek, CA
remote
Permanent / Full Time
90000.00 - 120000.00 USD / Yearly
Jennifer Fukumae is a direct-hire recruiter specializing in Financial Services, partnering with firms and professionals to connect top talent with the right opportunities. Reach out via LinkedIn or email to start a conversation. A growing, client-focused wealth advisory practice in the Bay Area is seeking a Client Service Associate to join its team. The Client Service Associate works closely with Financial Advisors and the broader client service team to provide a high level of service to clients and support day-to-day account and administrative needs. Job Duties<ul><li>Serve as a primary point of contact for clients, responding to account and service-related questions and requests.</li><li>Support client onboarding, account maintenance, transfers, distributions, and other account servicing needs.</li><li>Provide day-to-day administrative and client support to Financial Advisors, including meeting preparation and follow-up.</li><li>Process client transactions accurately and ensure required documentation and approvals are completed.</li><li>Maintain accurate client records and follow firm policies, compliance requirements, and regulatory guidelines.</li><li>Collaborate with advisors, operations, and other team members to provide a seamless client experience.</li></ul>
2026-10-27T22:43:44Z

IT Help Desk Support Specialist

Century City, CA
remote
Temporary / Contract
25.00 - 35.00 USD / Hourly
Position Summary We are seeking a skilled and customer-focused Desktop Support Technician to provide advanced technical support for end users across the organization. This role serves as a primary escalation point for Tier I support issues and is responsible for troubleshooting hardware, software, network connectivity, and endpoint-related issues. The ideal candidate will possess strong technical expertise, excellent customer service skills, and the ability to work independently in a fast-paced environment. Key Responsibilities<ul><li>Provide Tier II support for desktops, laptops, mobile devices, printers, and related peripherals.</li><li>Diagnose and resolve complex hardware, software, operating system, and application issues.</li><li>Install, configure, maintain, and upgrade workstations, software, and equipment.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Manage user accounts, permissions, and access within Active Directory and Azure Active Directory (Entra ID).</li><li>Assist with onboarding and offboarding activities, including equipment deployment and account provisioning.</li><li>Troubleshoot network connectivity issues, including VPN, Wi-Fi, and basic LAN/WAN problems.</li><li>Document incidents, resolutions, and procedures within the IT ticketing system.</li><li>Escalate issues to appropriate teams when necessary and track resolution through completion.</li><li>Maintain inventory of IT assets and assist with technology refresh initiatives.</li><li>Support conference room technology, audio/video equipment, and meeting room setups.</li><li>Participate in after-hours support, maintenance activities, and on-call rotations as required.</li><li>Follow company security policies and assist with endpoint compliance initiatives.</li></ul>
2026-10-26T17:58:43Z

Sales Assistant

Bridgeville, PA
onsite
Permanent / Full Time
42000.00 - 57000.00 USD / Yearly
We are looking for a dependable Customer Service Specialist to support service coordination activities with a company in the Bridgeville area. In this role, you will serve as a key point of contact for customers, help organize service appointments, and ensure field technicians are deployed efficiently. This opportunity is well suited for someone who communicates clearly, stays organized under pressure, and takes pride in delivering a positive customer experience. Responsibilities:• Manage inbound customer communications and route questions or concerns to the appropriate team members for prompt resolution.• Review customer service needs, determine appropriate next steps, and arrange on-site visits when service is required.• Plan and coordinate service appointments and recurring inspection visits for commercial clients.• Match technicians to assignments by considering qualifications, availability, workload balance, and travel area.• Maintain ongoing communication with customers and field personnel to support timely and effective service delivery.• Keep scheduling details, service records, and appointment information accurate and up to date.• Adjust priorities throughout the day to address urgent requests and shifting operational demands.• Deliver courteous, detail-oriented support that reflects a strong commitment to customer satisfaction.
2026-10-23T13:38:42Z

Customer Service Billing Specialist

Torrance, CA
onsite
Temporary to Hire
23.75 - 25.00 USD / Hourly
We are looking for a detail-oriented Customer Service Billing Specialist to join a manufacturing organization in Torrance, California. This on-site Contract opportunity is ideal for someone who enjoys working across departments to resolve billing issues, support customer account activity, and keep transaction records accurate. The person in this role will help maintain smooth order and billing operations by investigating credits and refunds, entering data carefully, and communicating effectively with internal teams. Responsibilities:• Work closely with accounting, customer service, sales, and distribution teams to investigate customer billing concerns and bring credit or refund requests to resolution.• Enter and process customer credits, refunds, and related billing adjustments with a strong focus on accuracy and timeliness within the company system.• Keep complete and organized records of billing actions to support audit readiness and ensure reliable transaction history.• Assist with order entry and general order processing when additional operational support is needed.• Maintain precise data input standards during busy periods to help ensure dependable customer service and order flow.• Review billing and order activity for inconsistencies, trace the source of issues, and escalate recurring problems to department leadership.• Verify transaction details before finalizing adjustments to reduce errors and improve financial accuracy.• Contribute to efficient day-to-day billing operations by balancing customer support needs with administrative accuracy.
2026-11-02T19:13:47Z

Client Care Coordinator

Ridgefield, CT
onsite
Temporary to Hire
20.90 - 24.20 USD / Hourly
We are looking for a Client Care Coordinator to support a non-profit organization in Ridgefield, Connecticut by delivering responsive, compassionate service to clients and their families. This contract-to-permanent opportunity is ideal for someone who excels at communication, organization, and building trust while coordinating care needs. In this role, you will help maintain accurate client records, support caregiver-client alignment, and contribute to a positive service experience from initial follow-up through ongoing care coordination. Responsibilities: • Maintain consistent communication with clients and families to confirm satisfaction, identify changing needs, and resolve concerns in a timely manner. • Collect, review, and update medical and personal details in client records while handling sensitive information with discretion and regulatory awareness. • Partner with clients and caregivers to align each family with the most appropriate caregiver based on care requirements, preferences, and availability. • Organize schedules and facilitate clear communication between clients and caregivers to promote dependable, uninterrupted service. • Work closely with internal team members to strengthen service delivery practices and improve the overall client experience. • Provide day-to-day assistance to clients and family members with empathy, professionalism, and a solutions-focused approach. • Monitor ongoing care arrangements and escalate issues when needed to help ensure quality support and continuity of care.
2026-11-06T18:58:46Z

Customer Service Representative

Skokie, IL
onsite
Permanent / Full Time
52000.00 - 62400.00 USD / Yearly
On behalf of our client we are looking for a dependable Customer Service Representative to support daily communication and scheduling activities for their team Skokie in Illinois. This permanent, in office role serves as a key connection point for customers, sales staff, and installation personnel, helping each interaction move forward smoothly and efficiently. The ideal candidate brings strong organization, clear communication, and the ability to keep accurate records while managing multiple priorities in a fast-paced environment. Compensation: $25-$30 per hour Onsite Monday-Friday 9:00am-5:00pm - after up and trained open to hybrid Benefits: Medical, Dental, Vision, PTOOur specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster Responsibilities:• Respond to incoming calls and customer inquiries with timely• Reach out to new and existing leads to encourage next steps• Arrange sales consultations, customer visits, and installation appointments• Work closely with sales representatives and installers to align schedules• Confirm upcoming appointments and installation dates• Maintain complete and current customer records • Provide administrative support as needed
2026-10-28T18:54:06Z

Client Service Associate - $4B+ AUM!

Walnut Creek, CA
remote
Permanent / Full Time
90000.00 - 115000.00 USD / Yearly
Jennifer Fukumae with Robert Half Financial Services is partnering with an established East Bay RIA managing $4B+ in AUM to hire a Client Service Associate! You will be supporting Wealth Advisors by servicing clients and providing operational and administrative support. Responsibilities<ul><li>Provide day-to-day administrative and operational support to Wealth Advisors.</li><li>Coordinate new client onboarding and account openings/closures.</li><li>Prepare custodian and firm documentation for client signatures.</li><li>Process RMDs, QCDs, ACAT transfers, and client money movements.</li><li>Maintain accurate client records and organized documentation.</li><li>Respond to client inquiries via phone and email.</li><li>Generate performance and ad hoc reports.</li><li>Support quarterly reporting and portfolio review preparation.</li><li>Schedule client meetings and manage assigned tasks.</li></ul>
2026-10-27T01:48:46Z

Call Center Specialist

Gurnee, IL
remote
Temporary / Contract
22.00 - 24.00 USD / Hourly
We are looking for a Remote Call Center Specialist to join a Contract position supporting national referral intake operations. In this role, you will coordinate referral activity from initial intake through resolution, helping maintain smooth communication between partner organizations, franchise locations, and internal teams. The ideal candidate brings strong organization, sound judgment, and a customer-focused approach to a fast-moving environment where accuracy and responsiveness are essential. Responsibilities:• Receive and review incoming referral details, ensuring information is complete, accurate, and ready for processing.• Coordinate referral workflows from intake to final resolution while maintaining timely updates across all involved parties.• Serve as a key point of communication for national partners, franchise locations, and internal stakeholders to support efficient case handling.• Monitor requirements and documentation to help maintain compliance with established processes and service expectations.• Support day-to-day execution of centralized intake operations, including coordination with offshore support staff for consistent workflow coverage.• Identify discrepancies, resolve routine issues independently, and escalate complex concerns when broader support is needed.• Prioritize multiple active requests in a deadline-driven setting while maintaining high service quality and attention to detail.• Use Microsoft Office tools and customer service systems to track activity, document updates, and report information accurately.
2026-11-03T23:28:43Z

IT Support Specialist

Jacksonville, FL
onsite
Temporary / Contract
- USD / Hourly
OverviewWe are seeking an IT Support Specialist with experience supporting Microsoft environments, Azure services, and end-user technology. This role will provide technical support, manage user accounts, troubleshoot infrastructure issues, and assist with cloud administration initiatives.Responsibilities<ul><li>Provide desktop and remote support for end users</li><li>Manage Microsoft 365 and Entra ID user accounts</li><li>Support and troubleshoot Windows devices and applications</li><li>Assist with Azure administration and cloud-based services</li><li>Configure, deploy, and maintain laptops, desktops, and mobile devices</li><li>Support Intune device management and security policies</li><li>Troubleshoot networking, VPN, and connectivity issues</li><li>Document support activities and technical procedures</li><li>Escalate complex infrastructure issues as needed</li></ul>
2026-10-30T10:43:45Z

Sales Support Representative

San Diego, CA
remote
Temporary / Contract
22.00 - 25.00 USD / Hourly
Position OverviewOur client, an established insurance organization, is seeking a detail-oriented and customer-focused Sales Support Coordinator to provide administrative and operational support to the sales team. This individual will play an important role in supporting day-to-day sales activities, coordinating client communications, maintaining accurate records, and helping ensure a seamless experience for prospective and existing clients.The ideal candidate is organized, proactive, and comfortable working in a fast-paced, deadline-driven environment. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities while providing exceptional support to sales professionals and clients.Key Responsibilities<ul><li>Provide day-to-day administrative support to insurance agents, account executives, and the sales team.</li><li>Assist with preparing proposals, quotes, presentations, and other client-facing sales materials.</li><li>Coordinate the collection of client information and documentation needed for insurance applications and policy processing.</li><li>Enter, update, and maintain accurate client, prospect, and policy information within internal databases and CRM systems.</li><li>Follow up with clients, insurance carriers, and internal departments regarding outstanding documentation, quotes, renewals, and policy updates.</li><li>Assist with processing new business applications, policy changes, endorsements, and renewals.</li><li>Track sales activity, maintain pipeline reports, and assist with preparing sales performance reports.</li><li>Coordinate client meetings, appointments, and follow-up communications.</li><li>Respond to incoming client inquiries and route requests to the appropriate sales or account management team members.</li><li>Support the sales team with prospecting activities, lead tracking, and maintaining organized client records.</li><li>Assist with preparing renewal documentation and monitoring upcoming policy expiration dates.</li><li>Ensure all client documentation is organized, accurate, and maintained in accordance with company procedures.</li><li>Provide general administrative and operational support to the sales department as needed.</li></ul>
2026-11-07T00:23:43Z

VP Commercial Lender

Minneapolis, MN
onsite
Permanent / Full Time
120000.00 - 150000.00 USD / Yearly
We are looking for an accomplished, detail-oriented commercial lending specialist to join our banking team in the Twin Cities, Minnesota. This role focuses on building long-term business relationships, expanding commercial banking partnerships, and delivering sound lending solutions that support client and bank growth. The ideal candidate brings strong credit judgment, a consultative approach to business development, and the ability to manage a high-quality commercial portfolio from origination through ongoing servicing. Responsibilities:• Develop new commercial banking relationships through community involvement, networking, referrals, and proactive outreach to prospective clients.• Grow existing client accounts by identifying borrowing, deposit, and cash management opportunities that align with each business customer’s needs.• Guide clients through lending options, gather required documentation, and structure financing solutions that reflect sound underwriting practices.• Analyze financial statements, tax returns, collateral details, and other supporting information to assess creditworthiness and recommend appropriate loan terms.• Make credit decisions within assigned authority levels and prepare well-supported presentations for larger requests requiring committee approval.• Oversee the commercial loan process from initial prospecting through closing, renewal, collection activity, and final payoff.• Perform portfolio monitoring activities, including annual relationship reviews, site visits, and collateral inspections, to maintain strong asset quality.• Address delinquent accounts promptly and take appropriate action to protect portfolio performance and minimize credit risk.• Partner with internal teams to deliver responsive service, ensure regulatory compliance, and provide effective banking solutions for commercial clients.
2026-11-06T14:48:43Z

Customer Service Representative

Indianapolis, IN
onsite
Temporary to Hire
16.00 - 16.00 USD / Hourly
We are looking for a Customer Service Representative to join a mission-driven organization in Indianapolis, Indiana, where each conversation is an opportunity to support veterans, their families, and the broader community. This contract position with permanent potential is ideal for someone who brings patience, professionalism, and a genuine commitment to helping others. The role requires strong communication, careful documentation, and the ability to manage inquiries efficiently across multiple systems in a fast-paced service environment. Responsibilities:• Assist customers by phone and through other communication channels, providing courteous, accurate, and solution-focused support for a range of questions and concerns.• Use several applications at the same time to review information, update records, and complete service tasks without losing accuracy or efficiency.• Investigate customer issues, identify practical next steps, and involve the appropriate team members when a matter requires escalation.• Record interactions thoroughly and enter data with a high level of precision to maintain complete and reliable account information.• Adjust quickly to updated procedures, changing priorities, and new tools while continuing to deliver consistent service.• Work closely with coworkers and supervisors to share information, resolve service challenges, and contribute to a supportive team atmosphere.• Listen carefully to customer needs, communicate clearly in both written and verbal formats, and help calm difficult situations with professionalism and empathy.• Maintain dependable attendance and follow assigned schedules to ensure consistent coverage for customers and the team.
2026-10-28T13:08:45Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
19.95 - 23.10 USD / Hourly
We are looking for a Customer Service Representative to support vendor and client account services in Richmond, Virginia. This Long-term Contract position is ideal for someone who communicates confidently, handles a fast-paced call environment well, and stays organized while managing detailed account information. The role focuses on building positive customer interactions, confirming payment and account details, and helping ensure records are accurate and complete. Responsibilities: • Place a high volume of outbound calls to vendors and clients to confirm account details and payment-related information. • Guide customers through available payment methods, registration steps, and account setup expectations with clear and thorough communication. • Enter new information and update existing records accurately across internal databases and company platforms. • Record conversations, account changes, and planned follow-up actions thoroughly to maintain complete documentation. • Reconnect with vendors and clients to obtain missing details, complete unfinished registrations, and move account setup forward. • Audit account information for inconsistencies, investigate discrepancies, and resolve issues through research and customer outreach. • Partner with internal teams to address account concerns and support timely completion of service requests. • Achieve established performance targets related to call activity, productivity, service quality, and customer experience.
2026-11-05T22:03:53Z

Insurance Follow-Up Specialist

Troy, NY
onsite
Temporary / Contract
24.00 - 28.00 USD / Hourly
Robert Half is partnering with a well-established, family-owned insurance agency that has served the Capital Region for over a century to help identify an Insurance Customer Service Representative.This is an excellent opportunity to join a close-knit team known for its exceptional customer service, strong community presence, and long-tenured employees. We're looking for someone who enjoys helping people, thrives in a busy office environment, and can bring a calm, reassuring approach to every customer interaction. What You'll Do<ul><li>Answer incoming calls regarding insurance policies, billing, renewals, and claims</li><li>Process policy changes, renewals, cancellations, and account updates</li><li>Assist customers with claims-related questions and updates</li><li>Explain coverages, deductibles, premiums, and policy details</li><li>Resolve customer concerns with professionalism, patience, and empathy</li><li>Accurately document customer interactions and policy activity</li><li>Welcome and assist walk-in customers</li><li>Support daily office operations and provide exceptional customer service</li></ul>What We're Looking For<ul><li>Strong customer service and communication skills</li><li>Experience in a professional office environment</li><li>Ability to multitask, prioritize, and stay organized</li><li>Strong attention to detail and accuracy</li><li>Comfortable managing time-sensitive requests and changing priorities</li><li>Ability to learn insurance terminology and systems quickly</li></ul>The Ideal PersonalityThe right person is someone who genuinely enjoys helping others and can build trust with customers during important life events. We're looking for someone who brings:<ul><li>Empathy, patience, and understanding</li><li>A calm, reassuring, and professional demeanor</li><li>Strong listening skills</li><li>Kindness and a service-oriented mindset</li><li>Confidence, accountability, and follow-through</li></ul>Why This Opportunity Stands Out<ul><li>Join a respected, third-generation family-owned business</li><li>Over 100 years of stability and community presence</li><li>Close-knit team with exceptional employee tenure</li><li>Opportunity to learn and grow within the insurance industry</li><li>Potential for long-term or temp-to-hire employment for the right individual</li><li>Onsite parking provided</li></ul>If you're ready to bring your customer service skills to a stable, welcoming team that values professionalism, kindness, and putting customers first, we'd love to hear from you! Apply now and contact Mary Christman and team at 518-462-1430 to share your interest now. We look forward to connecting! Thank you.
2026-10-31T02:18:50Z

Customer Service Representative

Urbandale, IA
onsite
Temporary to Hire
18.00 - 20.00 USD / Hourly
We are looking for Customer Service Representatives to join a team in Urbandale, Iowa. This contract opportunity is ideal for someone who enjoys helping customers, communicating clearly, and handling a fast-paced workload in a structured office setting. In this role, you will support members by resolving service inquiries, providing accurate information, and assisting with policy and renewal-related questions. This is a fully onsite position with training, ongoing support, and opportunities to grow within a business services environment. Responsibilities:• Deliver responsive service to customers by handling incoming inquiries.• Prepare clear verbal and written responses using available reference materials to address questions and resolve concerns.• Contact customers to obtain incomplete or missing details needed to process requests or provide next steps.• Assist users with basic website navigation issues and help troubleshoot simple online access or functionality problems. Please apply today through our Robert Half website or give me a call if you have any questions! 515.706.4974 - I'm excited to hear from you!
2026-11-02T20:34:03Z

Legal Billing Specialist

Seattle, WA
onsite
Permanent / Full Time
60000.00 - 85000.00 USD / Yearly
We are looking for a Legal Billing Specialist to support accurate, timely invoicing for a busy services environment in Seattle, Washington. This position plays a key role in managing client billing activity, resolving invoice-related questions, and maintaining adherence to outside counsel billing guidelines. The ideal candidate brings strong attention to detail, sound judgment, and the ability to work effectively with attorneys, clients, and internal teams. Responsibilities:• Manage the full billing process for assigned matters, including preparing draft invoices, revising charges, finalizing bills, and posting completed invoices.• Act as a primary point of contact for billing inquiries, partnering with attorneys and clients to address questions and resolve discrepancies promptly.• Interpret and apply client-specific billing rules to help ensure invoices meet submission standards and are processed without delays.• Work closely with staff across departments to improve billing workflows, strengthen accuracy, and support a smooth invoicing cycle.• Coordinate electronic billing activities, including compliance with client requirements related to submissions, accrual reporting, and budget tracking.• Review billing data carefully to identify issues, make necessary corrections, and maintain complete and accurate records.• Communicate clearly with a wide range of stakeholders to gather approvals, clarify instructions, and keep billing matters moving forward. The salary range for this position is $60,000 to $85,000 + discretionary bonus. Benefits:Retirement: 401(k) 3% match, plus profit sharingPTO: Starting at about 17 days per year, accruing from the first paycheckHolidays: 6 Standard holidaysHealth Coverage: 3 Premera Blue Cross plans (2 HSA eligible) with low individual premiums; base dental and vision at no costOther: Employer-paid life insurance, disability insurance, $150/month commuter allowance, parental leave, community service leave
2026-10-23T19:13:41Z

Technical Support Specialist

San Francisco, CA
remote
Temporary / Contract
40.00 - 40.00 USD / Hourly
We are looking for a Technical Support Analyst to provide advanced technical assistance for connected healthcare technology used in hospitals and care environments in San Francisco, California. This contract position focuses on supporting wireless and embedded devices, resolving user issues across hardware, software, and network layers, and helping maintain reliable operation of critical safety and location-based systems. The role is well suited for someone who combines strong customer support instincts with hands-on troubleshooting experience in Windows-based and device-driven environments. This is a remote, contract opportunity! Responsibilities:• Deliver front-line and intermediate technical support for healthcare clients using connected safety, tracking, and device-based solutions• Diagnose and resolve issues involving Windows systems, embedded devices, wireless connectivity, software behavior, and peripheral hardware• Manage incoming service desk requests, prioritize incidents appropriately, and follow cases through to completion• Support remote troubleshooting sessions with end users by guiding configuration changes, diagnostics, and corrective actions• Monitor reported performance concerns and investigate system reliability issues across deployed customer environments• Record support activity thoroughly, including problem details, steps taken, outcomes, and recommended follow-up actions• Partner with internal technical teams to escalate complex incidents and help drive timely resolution• Contribute to product learning, support readiness, and knowledge-sharing efforts for specialized healthcare and IoT platforms
2026-10-23T22:13:45Z

Customer Service Representative

Diamond Bar, CA
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
We are looking for a Customer Service Representative to support membership services for a manufacturing organization in Diamond Bar, California. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, handling high-volume communication, and maintaining accurate records in a fast-paced environment. The person in this role will help deliver responsive service across phone and administrative channels while ensuring a detail-oriented and positive customer experience. Responsibilities: • Manage incoming customer calls and respond to service-related questions with accuracy and courtesy • Place outbound calls as needed to follow up on requests, clarify account details, or provide updates • Enter orders, service requests, and customer information into CRM and internal databases with a high level of accuracy • Maintain organized documentation of customer interactions, transactions, and resolutions for recordkeeping purposes • Support membership-related inquiries by providing clear guidance and timely issue resolution • Coordinate with internal teams to address escalated concerns and ensure smooth completion of customer requests • Perform data entry and administrative support tasks that contribute to efficient daily operations • Participate in outreach activities and customer communications that strengthen engagement and service delivery
2026-10-22T19:08:43Z

System Support Specialist

Signal Hill, CA
onsite
Temporary / Contract
47.00 - 60.00 USD / Hourly
We are supporting a hospitality organization supporting 26 restaurant locations across multiple brands. Our client is seeking a hands-on Store/Restaurant Systems Support Engineer to provide Level 2/3 technical support for restaurant technology, POS systems, payment devices, networking equipment, and store operations technology. This role is ideal for someone who enjoys troubleshooting complex issues, working directly with hardware, supporting multiple locations, and occasionally traveling onsite when hands-on support is needed. What You'll Do<ul><li>Provide Level 2/3 support for POS systems, payment terminals, kitchen display systems (KDS), printers, and restaurant technology</li><li>Troubleshoot networking issues involving routers, switches, wireless access points, and connectivity</li><li>Support restaurant managers and staff with escalated technical issues across multiple locations</li><li>Travel periodically to restaurant locations for installations, maintenance, upgrades, and repairs</li><li>Assist with new store openings, technology rollouts, and hardware deployments</li><li>Coordinate with third-party vendors for escalated support and warranty repairs</li><li>Maintain documentation, ticketing updates, and root cause analysis</li><li>Provide occasional desktop support for corporate users, including Windows, Microsoft 365, Google Workspace, hardware setup, and onboarding activities</li></ul>
2026-10-24T00:48:44Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
19.95 - 23.10 USD / Hourly
We are looking for a Customer Service Representative to support vendor and client account servicing for a Long-term Contract opportunity in Richmond, Virginia. This role is ideal for someone who communicates clearly, handles a fast-paced call environment with confidence, and maintains a strong focus on accuracy in customer records. The position will involve regular outbound outreach, detailed documentation, and close coordination with internal teams to help keep account setup and payment-related processes moving efficiently. Responsibilities: • Place a high volume of outbound calls to vendors and clients to confirm account details and payment information. • Guide customers through payment methods, registration steps, and account setup expectations in a clear and detail-focused manner. • Enter new information and revise existing records accurately within company databases and account management platforms. • Record conversations, status updates, and planned next steps to maintain complete and organized account histories. • Reconnect with vendors and clients when applications are incomplete or when additional details are needed to finalize account setup. • Audit account information for consistency and investigate discrepancies through research and direct customer contact. • Partner with cross-functional teams to address account concerns and support timely issue resolution. • Consistently achieve performance expectations related to call activity, service quality, productivity, and customer experience.
2026-11-05T21:54:11Z

Collections Specialist

Alpharetta, GA
onsite
Temporary to Hire
29.00 - 31.00 USD / Hourly
We are looking for a Collections Specialist to join our team in Georgia in a contract capacity with the potential for a permanent role. This role focuses on managing business to business receivables, improving payment performance across an assigned portfolio, and addressing billing concerns with a strong balance of customer service and business judgment. The ideal candidate brings solid collections experience, communicates account status clearly, and works effectively with both clients and internal partners to reduce risk and support healthy cash flow. Responsibilities:• Manage a portfolio of commercial accounts by following up on outstanding balances and driving timely payment resolution.• Review short-paid and overpaid invoices, reconcile discrepancies, and determine appropriate next steps to resolve account variances.• Prepare weekly portfolio updates that summarize account status, payment trends, and collection risks for leadership review.• Investigate billing questions and payment disputes by examining account history and coordinating with clients to reach accurate resolutions.• Record customer payments received by check, ACH, wire, and lockbox activity in accordance with established timelines and controls.• Partner with Sales, Account Management, Client Services, Finance, and Vehicle Operations to support collection efforts and maintain strong client relationships.• Maintain detailed documentation of client communications, follow-up actions, and escalation needs within designated systems.• Provide analysis on customer payment behavior and account issues to help internal teams prioritize collection strategies and minimize losses.
2026-10-20T17:43:47Z

Call Center Specialist

Blue Bell, PA
onsite
Temporary to Hire
17.00 - 17.00 USD / Hourly
We are looking for a compassionate and dependable 2nd Shift Call Center Specialist to join a fully onsite team in Pennsylvania. This contract-to-permanent opportunity is ideal for someone who communicates clearly, handles sensitive conversations effectively, and enjoys helping people through important next steps. In this role, you will serve as an initial point of contact, collect key details accurately, and provide a positive experience for customers navigating life insurance-related inquiries. Hours: M-F 2:30 pm -10:00 pm (2nd shift), Sundays occasionally – 9:00 am - 2:00 pm Responsibilities:• Handle a high volume of incoming and outgoing calls while maintaining a courteous, patient, and detail-oriented approach.• Speak with customers about life insurance-related matters, gather necessary information, and document details accurately in company systems.• Guide callers through the early stages of the process by answering questions and explaining next steps clearly.• Enter and update customer records with close attention to accuracy, completeness, and timeliness.• Provide empathetic support during sensitive conversations and respond appropriately to customer concerns.• Coordinate with internal teams to ensure each inquiry is routed correctly and progresses efficiently.• Maintain consistent attendance and schedule flexibility, including second-shift hours and occasional Sunday coverage.• Support day-to-day call center operations while meeting service expectations for responsiveness and quality.
2026-11-06T17:28:46Z

Customer Service Representative

Middletown, NY
onsite
Temporary / Contract
18.63 - 19.00 USD / Hourly
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract to Hire basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training for the Customer Service Representative role is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends. Responsibilities:• Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request.• Review available information, conduct initial research, and assess the nature and urgency of each customer concern.• Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed.• Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution.• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality.• Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome.• Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations.• Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps.• Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.
2026-11-03T16:13:37Z

Customer Service Representative

Burnsville, MN
onsite
Permanent / Full Time
41600.00 - 54080.00 USD / Yearly
This position will serve as the first point of contact for customers while supporting daily office operations. In this role, you will assist customers by phone, email, and in person, coordinate service and installation scheduling, manage customer records, and support lead management activities. The ideal candidate is detail-oriented, enjoys problem-solving, and thrives in a fast-paced environment where exceptional customer service is the top priority. Responsibilities:• Enter and maintain customer records with accuracy, ensuring account details and service information remain current in company systems.• Coordinate installation and service appointments, adjusting schedules as needed to support efficient technician routing and timely customer support.• Welcome visitors, assist with front desk activities, and provide in-person support for walk-in customer needs and counter sales.• Respond to customer questions by phone and in person, delivering clear information and resolving issues with professionalism and care.• Track and manage incoming sales and service opportunities, helping move leads through the process and connecting customers with the right solutions.• Build working knowledge of the company’s products and services to provide informed guidance and support to customers.• Support communication between customers and field technicians to help ensure service commitments are completed smoothly and on schedule.
2026-11-04T17:43:47Z

Medical Customer Service Representative

Baltimore, MD
onsite
Temporary / Contract
17.00 - 22.00 USD / Hourly
A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service. Responsibilities:<ul><li>Manage high volumes of inbound calls from the public, providing accurate information and support.</li><li>Follow established scripts and protocols to ensure consistent communication.</li><li>Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.</li><li>Ask clarifying questions to understand caller needs and minimize errors.</li><li>Direct callers to the appropriate departments or resources based on their concerns.</li><li>Accurately document call details and interactions in the system.</li><li>Protect caller confidentiality and adhere to organizational policies.</li><li>Escalate complex or urgent issues in accordance with provided guidelines.</li><li>Work collaboratively with team members to ensure smooth operations.</li></ul>
2026-11-06T19:38:44Z

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