<p>We are looking for a Patient Access Specialist to support a busy healthcare setting in Virginia. This contract to permanent role is ideal for someone who enjoys helping patients, managing front-end administrative processes, and maintaining accuracy in a fast-moving environment. The person in this role will serve as an important point of contact for patients while coordinating registration, scheduling, and insurance-related tasks with professionalism and care. <strong>PLEASE NOTE: Positions available include overnight and weekend shifts. You must be flexible to these hours to be considered.</strong></p><p><br></p><p>Responsibilities:</p><p>• Greet patients and visitors in a courteous manner and help create a welcoming front-desk experience.</p><p>• Complete patient intake and registration activities while ensuring demographic and insurance information is entered correctly.</p><p>• Coordinate appointment scheduling, send confirmations, and assist with follow-up scheduling needs.</p><p>• Collect co-pays and other patient payments and reconcile daily financial transactions accurately.</p><p>• Partner with clinical staff and office personnel to keep patient flow organized and efficient throughout the day.</p><p>• Respond to patient questions and concerns promptly, using sound judgment to resolve issues or route them appropriately.</p><p>• Maintain confidentiality of patient records and handle all information in compliance with privacy standards.</p>
<p>We are looking for a Customer Service Representative to support daily front-office operations in Doral, Florida. Must be able to work 7am-4pm </p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors and customers professionally at the reception area and direct them to the appropriate resource or department.</p><p>• Prepare accurate customer pricing information and deliver quotes in a timely and courteous manner.</p><p>• Respond to inbound inquiries by phone and assist customers with service-related questions, requests, and updates.</p><p>• Place outbound calls as needed to follow up on customer needs, confirm details, or provide additional support.</p><p>• Enter customer and order information carefully into internal records to help maintain accurate documentation.</p><p>• Perform day-to-day administrative duties that support smooth customer service operations and front-office efficiency.</p><p>• Coordinate routine office support tasks, including handling general inquiries and maintaining an orderly customer-facing area.</p>
<p>We are looking for a <strong>Customer Service Representative</strong> to support patient access operations in Lewes, Delaware. This contract opportunity with permanent potential is ideal for someone who enjoys helping patients, managing important registration details, and delivering attentive service in a fast-paced healthcare setting. The person in this role will handle patient account preparation, verify key information, and communicate clearly with patients and provider offices to help ensure a smooth care experience.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Prepare patient accounts in advance of scheduled visits by gathering and updating demographic, coverage, and related registration details.</p><p>• Respond to inbound and outbound calls to obtain missing information, explain next steps, and provide clear guidance to patients before appointments.</p><p>• Review physician orders for completeness, process documentation accurately, and support medical necessity and compliance-related checks.</p><p>• Create and maintain accurate patient records, including assigning medical record numbers and confirming account data is entered correctly.</p><p>• Collect insurance information, verify financial responsibility, and discuss point-of-service payments, prior balances, and available payment arrangements.</p><p>• Provide patients with instructions related to their upcoming services so they understand registration and visit requirements.</p><p>• Use designated electronic medical record platforms and supporting tools to document activity, access account information, and complete workflows efficiently.</p><p>• Deliver courteous, service-focused support that contributes to a positive patient experience and strong customer satisfaction results.</p>
<p><strong>Are you a people person who enjoys helping customers and keeping things running smoothly?</strong> We’re looking for a <strong>Customer Service Representative</strong> to join a growing wholesale distribution team in <strong>Greenville, Wisconsin.</strong></p><p>This is a great opportunity for someone who enjoys being the <strong>go-to resource for customers</strong>, staying organized, and working with internal teams to ensure orders, products, and deliveries come together seamlessly.</p><p><br></p><p><strong>What You’ll Do</strong></p><p>As a Customer Service Representative, you’ll play an important role in creating a positive customer experience from the first call through order delivery.</p><ul><li><strong>Be the customer’s go-to contact</strong> by answering questions about products, pricing, orders, inventory, and deliveries.</li><li><strong>Manage customer orders</strong> by accurately entering, updating, and tracking orders while keeping everything moving on schedule.</li><li><strong>Help anticipate customer needs</strong> by working with customers to understand upcoming inventory demands and coordinating purchasing needs.</li><li><strong>Collaborate across teams</strong> to keep orders, documentation, and customer information accurate and organized.</li><li><strong>Support sales and promotions</strong> through customer outreach, promotional initiatives, and engagement activities.</li><li><strong>Solve problems</strong> by addressing customer concerns professionally, finding solutions, and escalating more complex issues when necessary.</li><li><strong>Keep learning</strong> by participating in training and staying current on products, procedures, and company standards.</li></ul><p><strong>Why This Opportunity?</strong></p><p>If you enjoy <strong>building relationships, solving problems, staying organized, and making customers feel valued</strong>, this could be a great fit.</p><p>You’ll have the opportunity to become an important part of a team where your <strong>communication skills, attention to detail, and customer-first mindset</strong> make a real impact every day.</p><p><strong>Ready for your next opportunity? We’d love to hear from you. For more information call or txt Angela 920-264-0349.</strong></p>
<p>We are seeking a dedicated Spanish Bilingual Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul><p><br></p>
<p>Our client is looking for a <strong>Call Center Representative</strong> to join their Support & Services team. This is a contract-to-hire opportunity offering $16-18/hour (DOE) with strong potential for long-term career growth and advancement throughout the organization.</p><p><br></p><p><strong>Pay:</strong> $16.00-$18.00/hour</p><p><strong>Position Type:</strong> Contract-to-hire with long-term growth potential</p><p><strong>Career Growth:</strong> Strong opportunities for advancement both within the call center and in other areas of the organization</p><p><strong>Schedule:</strong> Monday-Friday, 8:00 AM-4:00 PM, 37.5-hour work week with unpaid 30-minute lunch plus two paid 10-minute breaks daily</p><p><strong>Work Site Requirements:</strong> Full onsite training Monday-Friday for approximately 3 months. After successful completion of training, employees can transition to a hybrid schedule with 2 days onsite and 3 days remote each week</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for taxpayers and business owners, providing exceptional customer service over the phone</li><li>Handle inbound calls related to account inquiries, tax collections, and general compliance questions</li><li>Respond to customer inquiries received through email and other digital channels</li><li>Conduct outbound follow-up calls for account verification and customer support</li><li>Accurately document customer interactions and update account information within internal systems</li><li>Learn and follow department procedures, security protocols, and compliance requirements</li><li>Stay informed on process updates and participate in ongoing training programs</li><li>Meet individual and team performance goals in a fast-paced call center environment</li></ul><p><br></p>
<p>We are seeking a detail-oriented <strong>Credit Specialist</strong> to support the evaluation and management of customer credit risk while maintaining strong relationships with internal and external stakeholders. The ideal candidate will have experience analyzing creditworthiness, reviewing financial information, and helping minimize risk while supporting business growth.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Conduct credit checks and evaluate customer credit applications.</li><li>Run and analyze Dun & Bradstreet (D& B) reports and other credit bureau reports.</li><li>Assess credit risk and establish appropriate customer credit limits.</li><li>Review financial statements, payment histories, and supporting credit documentation.</li><li>Monitor customer account exposure and proactively manage credit risk.</li><li>Support collections efforts and assist in resolving credit-related issues.</li><li>Partner with Sales and Accounts Receivable teams to facilitate customer onboarding and ongoing account management.</li><li>Maintain accurate customer credit files and documentation.</li><li>Identify potential risk factors and recommend risk mitigation strategies.</li><li>Ensure compliance with company credit policies and procedures.</li></ul>
We are looking for an IT Site Support Specialist to provide hands-on technical support for end users and maintain reliable workplace technology in Lenexa, Kansas. This contract opportunity is ideal for someone who enjoys resolving hardware, software, and connectivity issues while delivering a strong customer support experience. The person in this role will help keep day-to-day IT operations running smoothly by supporting desktop environments, infrastructure components, and service management processes.<br><br>Responsibilities:<br>• Deliver onsite technical assistance for desktops, laptops, peripherals, and mobile devices to minimize employee downtime.<br>• Diagnose and resolve incidents involving operating systems, basic network connectivity, user accounts, and standard business applications.<br>• Manage support requests through the ServiceNow platform, ensuring accurate documentation, timely updates, and proper ticket resolution.<br>• Install, configure, and replace end-user hardware and software in accordance with internal IT standards.<br>• Support local technology infrastructure by identifying issues, escalating complex problems when needed, and coordinating with broader IT teams.<br>• Perform routine workstation setup, imaging, and deployment for new employees, role changes, and equipment refreshes.<br>• Maintain inventory records for devices and accessories while helping ensure equipment is tracked and available for business needs.
We are looking for a dependable L2 Service Desk Analyst to support employees with a wide range of day-to-day technology needs in Illinois. This long-term contract position is ideal for someone who enjoys solving technical problems, delivering responsive service, and working directly with users across the business. The role calls for a hands-on, detail-oriented support specialist who can manage issues independently while maintaining a customer-focused approach.<br><br>Responsibilities:<br>• Handle escalated end-user incidents and service requests, driving issues through resolution with clear follow-up and ownership.<br>• Provide technical assistance for Windows environments, Microsoft 365 applications, user account access, identity tools such as Active Directory and Entra ID, and common network connectivity problems.<br>• Prepare, configure, deploy, and troubleshoot laptops and related workplace devices to support new and existing employees.<br>• Inspect returned equipment, diagnose problems, perform basic refurbishment, and help maintain organized hardware inventory records.<br>• Deliver attentive onsite and remote support to staff members, including leadership and other key users.<br>• Work within a ticket-based support model, documenting work accurately and prioritizing requests based on urgency and business impact.<br>• Join a shared after-hours on-call schedule to assist with urgent technical issues outside standard business hours.<br>• Contribute to device rollouts, upgrades, and other technical implementation efforts as needed.
<p>Are you a detail-oriented operations professional who enjoys working across inventory, purchasing, vendor relations, and process improvement? Our client is seeking a <strong>Inventory and Purchasing Specialist</strong> to play a key role in managing customer and vendor returns while supporting purchasing and inventory functions across the organization.</p><p>This position offers a unique blend of <strong>inventory control, purchasing support, vendor communication, data management, and process coordination</strong>. The ideal candidate is highly organized, analytical, and comfortable managing multiple priorities in a fast-paced environment.</p><p><strong>Key Responsibilities</strong></p><p><strong></strong></p><p><strong>Returns, Inventory & Accounting Support</strong></p><ul><li>Manage customer returns from initiation through final resolution.</li><li>Process vendor returns for damaged, defective, inaccurate, or excess inventory.</li><li>Perform inventory cycle counts and assist with reconciliation efforts.</li><li>Support annual physical inventory activities across multiple locations.</li><li>Process inventory adjustments and maintain accurate inventory records.</li><li>Work closely with warehouse teams to ensure inventory accuracy and timely issue resolution.</li></ul><p><strong>Purchasing & Supply Chain Support</strong></p><ul><li>Request and evaluate vendor quotes.</li><li>Create and manage stock purchase orders.</li><li>Process and monitor direct-ship purchase orders.</li><li>Coordinate inventory transfers between locations.</li><li>Review and process purchase order acknowledgements.</li><li>Follow up on open or unacknowledged purchase orders.</li><li>Track shipments and expedite late deliveries.</li><li>Update order status and delivery information within the ERP system.</li><li>Assist with purchasing reports, data analysis, and inventory planning initiatives.</li><li>Resolve vendor shipment discrepancies and coordinate corrective actions.</li></ul><p><strong>Vendor & Data Management</strong></p><ul><li>Establish and maintain vendor records and contacts.</li><li>Maintain product and warehouse item files.</li><li>Ensure accurate documentation and electronic file organization.</li><li>Support continuous improvement efforts related to purchasing and inventory processes.</li></ul><p><br></p>
We are looking for a detail-oriented Customer Service Representative to support customer accounts in Simpsonville, South Carolina. This Long-term Contract position will serve as a key point of contact for quotations, order processing, returns, delivery updates, and account documentation while ensuring timely responses and accurate record handling. The ideal candidate brings strong communication skills, sound judgment, and the ability to coordinate effectively with internal teams and customers in a fast-paced environment.<br><br>Responsibilities:<br>• Oversee customer portal activity by monitoring incoming requests, purchase orders, and quality-related notifications, and ensure all required actions are completed within established response timelines.<br>• Examine quote requests for completeness, confirm that customer specifications and supporting documents are available, and coordinate submission to the estimating team for review.<br>• Prepare customer quotations following internal approval, send proposals within required turnaround times, and support pricing discussions between the customer and business development contacts.<br>• Compare incoming purchase orders against approved quotes or active agreements, identify any inconsistencies, and work directly with customers until corrected documentation is received.<br>• Route purchase orders for contract review, follow up with internal departments to prevent delays in order entry, and provide timely order acknowledgements to customers.<br>• Submit customer-driven engineering change requests to the appropriate teams, communicate cost and scheduling impacts, and implement approved changes accurately.<br>• Notify customers of shipment or delivery delays, provide clear status updates, and share practical recovery plans to address schedule impacts.<br>• Evaluate return requests in accordance with company guidelines, authorize material returns when appropriate, communicate applicable charges, and track the return process through completion.<br>• Supply documentation to finance to support debit and credit reconciliation activities and help resolve account-related discrepancies, including scorecard concerns.<br>• Strengthen team performance by sharing account knowledge, supporting cross-training efforts, and assisting with other related customer service duties as needed.
We are looking for a digitally savvy, detail-oriented marketing specialist to support product messaging, launch readiness, and customer engagement initiatives for a B2B environment in Tennessee. This long-term contract position is ideal for someone who can combine strong writing skills, project coordination, and hands-on use of AI and marketing automation tools to move work forward efficiently. The role will partner with cross-functional teams to turn complex product information into clear content that supports launches, education, and ongoing customer communication.<br><br>Responsibilities:<br>• Partner with product managers, launch stakeholders, and business teams to build marketing materials that support B2B product introductions and promotions.<br>• Convert technical details into clear, customer-oriented messaging for product pages, sales enablement materials, digital content, and supporting communications.<br>• Prepare launch assets across multiple channels, including e-commerce content, visual support elements, and distributor-facing or direct customer materials.<br>• Plan and manage several marketing assignments at once while maintaining schedules, priorities, and key deliverables from kickoff through completion.<br>• Oversee content calendars and launch timelines, providing regular updates, identifying risks early, and helping teams stay on track.<br>• Create onboarding resources, educational materials, and engagement content that help customers understand product value, capabilities, and service offerings.<br>• Contribute to webinars, training initiatives, product update communications, and other lifecycle marketing activities that strengthen customer engagement.<br>• Use AI platforms such as Claude, ChatGPT, and related tools to accelerate content creation while ensuring all outputs remain aligned with brand standards.<br>• Support campaign planning and automated customer communication strategies through Salesforce Marketing Cloud or similar platforms, including segmentation and nurture-focused outreach.
<p>Robert Half is looking for an experienced audit specialist to join a regional public accounting firm in Glens Falls, New York. This position offers the opportunity to manage audit work for a varied client portfolio while building strong relationships with clients and internal leadership. The role is well suited for someone who enjoys hands-on engagement work, team guidance, and a clear path toward continued career progression.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Direct audit assignments from initial planning through final delivery, ensuring quality, accuracy, and timely completion.</p><p>• Prepare and examine financial statements, supporting schedules, and audit files in accordance with applicable standards.</p><p>• Review engagement documentation to confirm completeness and identify areas that require follow-up or correction.</p><p>• Provide day-to-day oversight, coaching, and development support to entry-level team members working on audit engagements.</p><p>• Serve as a primary point of contact for clients by discussing requests, resolving questions, and maintaining strong working relationships.</p><p>• Coordinate with firm leadership on engagement status, technical matters, and client service priorities.</p><p>• Apply audit knowledge across a range of client environments to deliver thorough and efficient assurance services.</p><p><br></p><p><strong><u>Salary Range: </u></strong>$80,000 - $120,000 + additional bonus potential</p>
<p>We are looking for a driven Sales Support specialist to join a wholesale distribution team in Greenville, South Carolina. This Contract to permanent opportunity is well suited for someone who enjoys building interest with prospective clients, maintaining organized outreach efforts, and helping move new business conversations forward. The role blends lead follow-up, proactive prospecting, and accurate record management to support continued sales growth</p><p><br></p>
<p>We are seeking a highly organized and customer-focused <strong>Sales Support Representative</strong> to support daily sales operations and ensure a seamless customer experience in <strong>La Mirada, CA 90635</strong>. This position is responsible for coordinating orders, managing customer communications, maintaining accurate records, and partnering with internal departments to ensure projects are completed accurately and on time. The ideal candidate is detail-oriented, proactive, and comfortable managing multiple priorities in a fast-paced environment while providing exceptional service to both customers and internal stakeholders.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Support the sales team with order processing, account coordination, and administrative functions</li><li>Prepare quotes, enter orders, and maintain accurate customer and sales records</li><li>Serve as a point of contact for customer inquiries regarding products, pricing, order status, and delivery timelines</li><li>Coordinate with internal teams to ensure timely and accurate order fulfillment</li><li>Monitor project timelines and proactively communicate updates to customers and team members</li><li>Maintain reporting, spreadsheets, and sales documentation</li><li>Assist with problem resolution and provide exceptional customer service</li><li>Build and maintain strong relationships with customers and internal stakeholders</li></ul><p><br></p><p><br></p><p><br></p>
<p>We are seeking an <strong>Accounts Receivable Specialist</strong> to join our accounting team. This individual will be responsible for managing customer accounts, processing payments, monitoring outstanding invoices, and ensuring timely collection of payments.</p><p>The ideal candidate has strong communication and analytical skills, enjoys working with numbers, and can maintain accurate financial records while providing excellent customer service.</p><p>Key Responsibilities</p><ul><li>Prepare, review, and issue customer invoices accurately and on time.</li><li>Monitor accounts receivable balances and follow up on past-due invoices.</li><li>Contact customers regarding outstanding payments and resolve billing discrepancies.</li><li>Apply and reconcile customer payments, including checks, ACH transfers, credit cards, and wire transfers.</li><li>Maintain accurate customer account records and payment histories.</li><li>Perform regular accounts receivable reconciliations and investigate discrepancies.</li><li>Prepare and review accounts receivable aging reports.</li><li>Assist with month-end closing activities and financial reporting.</li><li>Collaborate with sales, customer service, and other departments to resolve account issues.</li><li>Research and resolve short payments, unapplied cash, deductions, and disputed invoices.</li><li>Support internal and external audits by providing requested documentation.</li><li>Recommend process improvements to increase collection efficiency and reduce overdue balances.</li></ul>
We are looking for a Patient Access Specialist to support front-end patient registration and scheduling operations in a busy healthcare setting. This long-term contract position is ideal for someone who excels in customer service, handles high-volume activity with accuracy, and communicates effectively with patients, clinical teams, and callers. The person in this role will help create a smooth check-in and check-out experience while ensuring demographic, insurance, and appointment information is complete and correct. <br> Responsibilities: • Welcome patients at the front desk, guide them through arrival and departure procedures, and maintain a detail-oriented experience in a fast-paced environment. • Register patients by entering and updating demographic, coverage, and account details across required systems with a high level of accuracy. • Manage incoming calls, assess the nature of each inquiry, and coordinate appointment scheduling or routing based on patient needs and department guidelines. • Arrange new, follow-up, and rescheduled visits by aligning provider availability, visit type, and appointment length with operational requirements. • Confirm patient identity, collect required forms and signatures, and follow established safety and compliance procedures during the registration process. • Review insurance information, verify eligibility when appropriate, and document financial details needed to support accurate billing and reimbursement. • Assist walk-in and add-on patients promptly while keeping schedules organized and communicating updates to the care team as needed. • Support patients who need additional accommodations, including language assistance or other access-related considerations, to help ensure an inclusive care experience. • Monitor open appointment opportunities such as wait lists or recall needs and help fill available time slots efficiently. contract professionals working through our company may be eligible for a range of benefits, which can include: Medical, dental, and vision coverage. Enrollment in a retirement savings plan. Holiday pay eligibility, depending on assignment terms. Employee discounts and wellness offerings. Access to detail oriented development resources and training. State Specific Earned Absence pay
<p>A growing financial services organization in the Mendota Heights area is seeking an experienced Anti-Money Laundering (AML) Specialist to support ongoing compliance, transaction monitoring, and risk management initiatives. This contract position will play a critical role in identifying suspicious activity, conducting investigations, and ensuring adherence to AML/BSA regulations. The ideal candidate has experience within banking, credit unions, fintech, mortgage, or financial services environments and can quickly contribute with minimal training.</p><p><br></p><p><strong>Key Responsibilities: </strong></p><ul><li>Review and investigate transaction monitoring alerts for suspicious activity.</li><li>Conduct customer due diligence (CDD) and enhanced due diligence (EDD) reviews.</li><li>Analyze financial transactions to identify potential money laundering, fraud, terrorist financing, or sanctions-related risks.</li><li>Prepare detailed case documentation and investigative summaries.</li><li>Assist with Suspicious Activity Report (SAR) preparation and supporting documentation.</li><li>Perform customer risk assessments and ongoing monitoring activities.</li><li>Review Know Your Customer (KYC) documentation to ensure regulatory compliance.</li><li>Escalate high-risk findings and assist compliance leadership with regulatory reporting requirements.</li><li>Support internal audits, regulatory examinations, and compliance projects.</li><li>Maintain accurate records and documentation in accordance with AML and BSA requirements.</li></ul><p><br></p>
We are looking for an Accounts Payable Specialist to support client-facing accounting operations in Ann Arbor, Michigan. This Long-term Contract opportunity is ideal for someone who enjoys handling high-volume payable activity, maintaining accurate financial records, and contributing to efficient month-end processes. The role offers exposure to a range of business environments while providing steady, ongoing engagement and opportunities to strengthen accounting skills.<br><br>Responsibilities:<br>• Review, code, and enter vendor invoices with a high degree of accuracy while meeting established payment timelines.<br>• Reconcile invoices against purchase orders and receiving documentation to confirm complete and correct three-way matching.<br>• Coordinate outgoing payments through approved methods such as checks, electronic transfers, and wire transactions.<br>• Investigate billing discrepancies and work directly with vendors and internal stakeholders to resolve issues promptly.<br>• Maintain vendor master data, including onboarding new suppliers and updating existing account details.<br>• Assist with close activities by preparing accounts payable support, accrual information, and related reporting.<br>• Respond to payment status questions and billing inquiries in a thorough and service-oriented manner.<br>• Help ensure payable procedures follow internal controls, accounting standards, and company policy requirements.<br>• Provide additional accounting support as needed, including expense report review, voucher processing, and journal entry assistance.
We are looking for a Credit & Collections Specialist to support the full customer receivables cycle in Harrisburg, Pennsylvania. This role is responsible for maintaining accurate billing and payment activity, monitoring open balances, and helping resolve account issues in coordination with internal partners. The position also supports customer account setup and selected backup finance duties, making it a strong fit for someone who can balance accuracy, follow-through, and daily deadlines in a collaborative environment.<br><br>Responsibilities:<br>• Manage the end-to-end accounts receivable process by ensuring billable work is invoiced on time and customer accounts remain current and accurate.<br>• Record customer payments, deposits, card settlements, refunds, discounts, and approved account adjustments with careful attention to invoice-level detail.<br>• Prepare daily bank deposits and complete routine reconciliation of merchant processing activity to confirm funds are properly reflected.<br>• Investigate and resolve payment exceptions such as unapplied cash, short remittances, duplicate receipts, and overpayments.<br>• Follow up on overdue balances through clear customer communication and coordinate with internal teams to address billing or payment disputes.<br>• Establish and maintain new customer account records in the designated business system, ensuring data is complete and accurate.<br>• Provide cross-functional backup support for purchasing and senior accounting activities, including vendor confirmations, invoice uploads, statement reviews, and inventory-related tasks.<br>• Maintain reliable execution of recurring daily, weekly, and monthly finance deadlines while contributing to a cross-trained team environment.
<p><strong>Customer Service Lead</strong></p><p><em>Coxsackie, NY | Contract Opportunity</em></p><p><br></p><p>Are you a customer service professional who loves creating order, improving processes, and leading by example? We're partnering with a growing manufacturing organization in <strong>Coxsackie, NY </strong>seeking a <strong>Customer Service Lead </strong>who can elevate the customer experience while helping shape the future of the department.</p><p><br></p><p>This is more than a traditional customer service role. You'll serve as a key resource for customers, collaborate across multiple departments, streamline processes, develop standard operating procedures, and help build a customer service function that is efficient, responsive, and best-in-class. If you're someone who thrives in a fast-paced environment, enjoys solving problems, and is excited by the opportunity to make a lasting impact, we'd love to hear from you.</p><p><br></p><p><strong>What You'll Be Doing</strong></p><p><strong>Lead Process Improvement & Team Development</strong></p><ul><li>Develop and maintain Standard Operating Procedures (SOPs) to create consistency, efficiency, and scalability.</li><li>Evaluate and modernize current customer service processes, workflows, and strategies.</li><li>Identify opportunities for continuous improvement and implement solutions that enhance service quality and operational performance.</li><li>Help establish best practices and support the ongoing growth of the customer service function.</li></ul><p><strong>Deliver an Exceptional Customer Experience</strong></p><ul><li>Become a trusted product resource and assist customers with product applications, order quantities, and related inquiries.</li><li>Respond promptly and professionally to customer requests while ensuring a high level of service and satisfaction.</li><li>Manage customer orders from entry through fulfillment, verifying pricing, shipping instructions, warehouse selection, and delivery requirements.</li><li>Prepare quotations, samples, and other customer requests accurately and efficiently.</li></ul><p><strong>Drive Operational Excellence</strong></p><ul><li>Partner closely with sales, operations, production, shipping, and warehouse teams to ensure customer expectations are met.</li><li>Monitor daily customer service and shipping activity, proactively identifying and resolving issues.</li><li>Track customer concerns, order discrepancies, and service trends while maintaining detailed documentation.</li><li>Ensure accuracy, accountability, and responsiveness across all customer-facing processes.</li></ul>
<p>We are looking for an Accounts Receivable Specialist to join a finance team in Michigan in a contract capacity with the potential for a permanent role. This role is well suited for someone who can manage day-to-day receivables work while also investigating payment discrepancies, resolving customer account issues, and maintaining strong follow-through. The ideal candidate brings experience with cash application, credit-related transactions, and customer portal activity, along with the judgment to research chargebacks and shortages thoroughly. This position offers the opportunity to contribute to a collaborative accounting group and make an immediate impact on account accuracy and collections support.</p><p><br></p><p>Responsibilities:</p><p>• Apply incoming payments accurately through cash receipts, lockbox activity, ACH details, and related banking information.</p><p>• Prepare and process credit memos while ensuring supporting documentation is complete and properly recorded.</p><p>• Investigate account variances such as chargebacks, shortages, and deduction issues, and communicate with customers to obtain resolution.</p><p>• Review customer account activity across multiple portals and maintain current, accurate receivable records.</p><p>• Partner with internal accounting staff to support efficient accounts receivable operations and timely issue follow-up.</p><p>• Monitor open balances, assist with account cleanup efforts, and help reduce aging items through consistent outreach and research.</p><p>• Contribute to assigned customer account coverage as responsibilities are organized across the receivables function.</p>
<p>Our client, a growing organization on the North Shore of Nassau County is seeking a <strong>Collections Specialist</strong> with 2–4 years of experience to join their team. This is an excellent opportunity for a detail-oriented and motivated professional looking to contribute to a fast-paced environment with long-term potential.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Manage business-to-business and/or consumer collections activities</li><li>Contact customers regarding past-due accounts via phone and email</li><li>Monitor aging reports and follow up on outstanding balances</li><li>Resolve billing and payment discrepancies in a professional and timely manner</li><li>Maintain accurate records of collection efforts and account status</li><li>Collaborate with internal departments to research and reconcile customer accounts</li><li>Support cash application and accounts receivable processes as needed</li><li>Provide excellent customer service while balancing collection goals</li></ul><p>Qualifications:</p><ul><li><strong>2–4 years of collections experience</strong></li><li>Strong understanding of accounts receivable and collections procedures</li><li>Excellent communication, negotiation, and follow-up skills</li><li>High attention to detail and strong organizational abilities</li><li>Proficiency in Microsoft Excel and accounting/ERP systems</li><li>Ability to work independently and manage multiple priorities</li><li>Professional, team-oriented attitude with a strong work ethic</li></ul><p><br></p>
We are looking for an Accounts Receivable Specialist to join a growing Oil & Gas field services organization in Houston, Texas on a Contract basis. This role is ideal for someone who can manage the full accounts receivable cycle, balance multiple priorities, and stay effective in a fast-moving office environment. The position partners closely with the AR team and leadership to support several business lines while helping maintain continuity during an evolving shared services structure.<br><br>Responsibilities:<br>• Oversee the complete accounts receivable process for an assigned portfolio, ensuring timely and accurate billing, follow-up, and resolution of outstanding balances.<br>• Conduct commercial collections activities, communicate with customers regarding past-due invoices, and provide regular updates and forecasts on collection trends.<br>• Apply daily cash receipts accurately, investigate posting issues, and clear unapplied cash, short payments, and overpayments through detailed research.<br>• Review invoice discrepancies, reconcile account issues, and coordinate with internal stakeholders to bring disputes to resolution.<br>• Process approved credit and debit adjustments while maintaining proper documentation and internal controls.<br>• Support customer setup activities by reviewing credit-related documents, gathering onboarding materials, and maintaining accurate customer master records.<br>• Contribute to month-end close by preparing reconciliations, validating AR activity, and addressing open items in a timely manner.<br>• Assist with projects assigned by the AR Manager, including work tied to process alignment across shared services and multiple business lines.
<p>Robert Half is seeking a friendly, professional, and customer-focused <strong>Customer Service Representative</strong> to join our team. In this role, you will serve as a primary point of contact for customers, providing assistance, resolving issues, and ensuring a positive customer experience. The ideal candidate is an excellent communicator with strong problem-solving skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, chat, or in person</li><li>Resolve customer concerns, complaints, and service issues in a timely and professional manner</li><li>Provide accurate information about products, services, policies, and procedures</li><li>Process orders, returns, exchanges, and account updates</li><li>Maintain detailed and accurate customer records in internal systems</li><li>Escalate complex issues to the appropriate department when needed</li><li>Follow up with customers to ensure resolution and satisfaction</li><li>Support team goals related to service quality, response times, and customer satisfaction</li><li>Collaborate with internal teams to address customer needs and improve service processes</li></ul><p><br></p>