1,875 Results for Client Service Associate Jobs in Jserrors

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Front Desk Coordinator

San Francisco, CA
onsite
Temporary / Contract
22.80 - 24.00 USD / Hourly
We are looking for a Front Desk Coordinator to support daily office operations. This contract position is ideal for someone who enjoys creating a welcoming environment, keeping shared spaces well organized, and ensuring front desk activities run smoothly. The role also involves coordinating on-site services and helping plan meetings and workplace events with care and attention to detail. Responsibilities: • Welcome visitors, answer incoming inquiries, and provide a helpful first point of contact for the office. • Oversee day-to-day front desk activities to keep reception operations organized, responsive, and efficient. • Coordinate facility-related requests by working with building staff, vendors, and internal teams to address workplace needs. • Maintain the appearance and order of common areas, meeting rooms, and reception spaces throughout the day. • Arrange meeting logistics, including room scheduling, setup, and support for office events and gatherings. • Track office supplies and place orders as needed to ensure the workplace remains fully stocked and functional.
2026-11-03T13:58:40Z

Receptionist

Honolulu, HI
onsite
Temporary / Contract
22.00 - 24.00 USD / Hourly
Robert Half is seeking a Receptionist to support daily office operations in Honolulu. This role requires strong phone skills, a professional demeanor, and the ability to provide outstanding service to both internal and external customers. Due to onsite requirements, preference will be given to Hawaii residents. Interested applicants are encouraged to apply by calling us at 808-531-0800. Responsibilities<ul><li>Answer, screen, and transfer incoming phone calls</li><li>Welcome visitors and maintain a positive first impression of the office</li><li>Schedule appointments and manage calendars</li><li>Perform data entry, filing, and general administrative duties</li><li>Process incoming mail and deliveries</li><li>Maintain office supplies and assist with office organization</li><li>Support staff with clerical and administrative projects</li></ul>
2026-11-06T20:18:42Z

Credit & Collections Specialist

West Conshohocken, PA
onsite
Permanent / Full Time
- USD / Yearly
Robert Half has partnered with a thriving manufacturer on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, applying daily payments, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed. How you will make an impact· Review and assess customer credit applications, financial statements, and payment history to establish appropriate credit limits · Monitor accounts receivable aging and proactively follow up on past-due balances · Perform collections activities via phone, email, and written correspondence · Investigate and resolve billing discrepancies, short payments, and disputes · Maintain accurate and up-to-date customer credit files and account records · Collaborate with sales, customer service, and accounting teams to address account issues · Recommend accounts for credit holds or escalation based on risk assessment · Prepare and analyze reports related to credit exposure, delinquency trends, and collections performance · Support month-end close activities, including reconciliation of A/R accounts · Ensure compliance with company policies and applicable regulations
2026-10-14T15:33:42Z

Receptionist

Exton, PA
onsite
Temporary to Hire
21.00 - 21.00 USD / Hourly
We are looking for an experienced and dependable Receptionist to support daily front-desk operations for an IT software organization in Exton, Pennsylvania. This contract-to-permanent opportunity is ideal for someone who enjoys creating a welcoming office environment while handling administrative tasks with accuracy and professionalism. The role offers a steady weekday schedule and the potential to transition into a long-term position based on business needs and performance. Responsibilities:• Welcome visitors and staff in a detail-oriented manner, ensuring a positive first impression at the front desk.• Answer and direct incoming calls, take accurate messages, and route inquiries to the appropriate team members.• Perform data entry tasks with a high level of accuracy while maintaining organized administrative records.• Use Microsoft Office applications, including Excel, to update logs, track information, and support routine office reporting.• Coordinate general reception activities such as managing incoming deliveries, handling mail, and maintaining common office areas.• Provide day-to-day administrative support to internal teams by assisting with scheduling, document preparation, and basic clerical tasks.
2026-10-26T15:28:45Z

Sales Support Specialist

Rockville, MD
onsite
Temporary / Contract
24.00 - 28.00 USD / Hourly
We are seeking a detail-oriented Sales Support Specialist to assist our sales team with administrative, operational, and customer-facing activities. This role supports sales operations through reporting, CRM management, and client coordination. The ideal candidate is organized, responsive, and comfortable working in a fast-paced environment. Responsibilities<ul><li>Prepare sales reports, proposals, and presentations</li><li>Maintain CRM records and client data</li><li>Process orders and ensure documentation accuracy</li><li>Support client follow-ups and internal coordination</li></ul>
2026-10-26T18:03:55Z

Collections Specialist

Tonawanda, NY
remote
Temporary to Hire
22.80 - 26.40 USD / Hourly
We are looking for a Collections Specialist to join a Financial Services organization in Tonawanda, New York in a Contract to Permanent capacity. This position focuses on commercial account recovery and client communication, supporting a high-volume portfolio in a fast-paced environment. The ideal candidate brings strong B2B collections experience, sound judgment, and a detail-oriented approach to relationship management with both clients and internal teams. Responsibilities: • Oversee a portfolio of commercial accounts, managing collection activity across a high-volume desk while keeping records current and organized. • Communicate directly with clients through written updates and conversations to provide clear status reports on assigned accounts. • Drive recovery efforts on placed accounts by following up consistently, negotiating appropriately, and escalating matters when needed. • Conduct skip tracing and related research to locate businesses or responsible parties and support next-step collection activity. • Coordinate referrals to legal counsel for accounts that require formal action, ensuring documentation is complete and timely. • Contribute to department meetings and team initiatives, including sharing updates, presenting information, and supporting office projects as needed. • Participate in training, seminars, and career development activities to strengthen collections knowledge and performance. • Build strong working relationships across the department while supporting process improvements that enhance results for clients and the business. • Foster long-term client partnerships through responsive service, attention to detail, and ongoing account oversight.
2026-11-03T13:34:02Z

Office Support

Cedar Falls, IA
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
Be the person who keeps everything moving. If you're the type of person who thrives on organization, loves bringing order to chaos, and takes pride in being the go-to resource for a busy team, this could be the opportunity for you.We're looking for an Administrative Coordinator who enjoys wearing multiple hats, solving problems, and making a meaningful impact behind the scenes. In this role, you'll play a key part in supporting daily operations, managing important documents and data, coordinating projects, and helping ensure everything runs smoothly. What You'll Do<ul><li>Maintain and organize files, records, and critical business documentation</li><li>Track data, update spreadsheets, and generate reports</li><li>Assist with project coordination and follow up on key deliverables</li><li>Serve as a point of contact for employees, vendors, and customers</li></ul>
2026-11-06T22:13:44Z

Receptionist

Encinitas, CA
onsite
Temporary / Contract
22.00 - 27.00 USD / Hourly
A polished, welcoming professional services firm is looking for a Receptionist to serve as the first point of contact for clients, visitors, and internal team members. This role is perfect for someone who enjoys a people-facing position and takes pride in creating an organized, professional front-office experience.Key Responsibilities:<ul><li>Greet visitors and manage the front desk throughout the business day.</li><li>Answer and route incoming calls and respond to general inquiries.</li><li>Coordinate meeting room reservations and maintain visitor schedules.</li><li>Receive, sort, and distribute incoming mail and deliveries.</li><li>Maintain office supplies and keep common areas organized.</li><li>Provide administrative support with document preparation, scanning, and filing.</li><li>Assist with scheduling, calendars, and general office coordination.</li></ul>
2026-11-06T23:08:42Z

Customer Success Specialist

Rayville, LA
onsite
Temporary to Hire
17.00 - 20.00 USD / Hourly
We are looking for a detail-oriented Customer Success Specialist to support commercial lending operations in Rayville, Louisiana. This contract opportunity with permanent potential is ideal for someone who can manage documentation with precision, coordinate effectively across teams, and help ensure commercial loan files are complete, compliant, and ready for closing. The person in this role will contribute to accurate loan package preparation, documentation review, and due diligence activities tied to commercial and real estate lending. Responsibilities:• Prepare commercial loan and collateral documentation for a variety of lending transactions while maintaining alignment with bank standards and applicable legal requirements.• Review participation loan files for both purchased and sold transactions to confirm completeness, accuracy, and proper execution.• Examine existing loan and collateral records during renewals or new originations to identify and resolve documentation issues tied to previously pledged assets.• Coordinate with attorneys and other external partners when legal support is needed to move commercial loan closings forward.• Gather and evaluate pre-closing materials such as approval records, borrower organizational documents, lien search results, title work, insurance coverage, flood compliance items, environmental reports, and appraisal documentation.• Verify that borrower authority, collateral protection, lien position, and underwriting support meet internal policy expectations before closing.• Support secondary quality reviews of loan packages to reduce documentation errors and strengthen file accuracy prior to finalization.• Work closely with lending and documentation staff to assist with due diligence efforts and the preparation of complete commercial loan files.
2026-11-06T14:23:44Z

Front Desk Coordinator

San Francisco, CA
onsite
Temporary / Contract
24.00 - 24.00 USD / Hourly
We are looking for an experienced Front Desk Coordinator to support daily office operations. This contract position will serve as the first point of contact for visitors, callers, and internal team members, helping create a welcoming and well-organized environment. The ideal candidate brings strong front desk experience, excellent communication skills, and confidence managing a busy phone system while providing attentive guest support. Responsibilities: • Welcome visitors and employees at the front desk, providing a courteous and positive first impression. • Manage incoming calls through a multi-line phone system, directing inquiries accurately and efficiently. • Coordinate guest check-in procedures and offer concierge-style assistance to support visitor needs. • Monitor the reception area to maintain an organized, presentable, and service-oriented environment. • Respond to general questions from callers and guests, ensuring requests are handled promptly or routed to the right contact. • Support daily administrative front desk tasks such as message taking, call logging, and basic office coordination.
2026-11-05T00:33:40Z

Credit & Collections Specialist - Fin. Svcs

Harrisburg, PA
onsite
Permanent / Full Time
52000.00 - 52100.00 USD / Yearly
We are looking for a Credit & Collections Specialist to support the full customer receivables cycle in Harrisburg, Pennsylvania. This role is responsible for maintaining accurate billing and payment activity, monitoring open balances, and helping resolve account issues in coordination with internal partners. The position also supports customer account setup and selected backup finance duties, making it a strong fit for someone who can balance accuracy, follow-through, and daily deadlines in a collaborative environment. Responsibilities: • Manage the end-to-end accounts receivable process by ensuring billable work is invoiced on time and customer accounts remain current and accurate. • Record customer payments, deposits, card settlements, refunds, discounts, and approved account adjustments with careful attention to invoice-level detail. • Prepare daily bank deposits and complete routine reconciliation of merchant processing activity to confirm funds are properly reflected. • Investigate and resolve payment exceptions such as unapplied cash, short remittances, duplicate receipts, and overpayments. • Follow up on overdue balances through clear customer communication and coordinate with internal teams to address billing or payment disputes. • Establish and maintain new customer account records in the designated business system, ensuring data is complete and accurate. • Provide cross-functional backup support for purchasing and senior accounting activities, including vendor confirmations, invoice uploads, statement reviews, and inventory-related tasks. • Maintain reliable execution of recurring daily, weekly, and monthly finance deadlines while contributing to a cross-trained team environment.
2026-10-27T12:48:45Z

Front Desk Coordinator

Fort Wayne, IN
onsite
Temporary / Contract
15.84 - 18.34 USD / Hourly
We are looking for a Front Desk Coordinator to provide detail-oriented front-of-house support for a Contract position in Fort Wayne, Indiana. This role will serve as the first point of contact for visitors and callers, helping maintain a welcoming and organized office environment during holiday coverage. The ideal candidate is experienced, dependable, and comfortable managing reception activities while supporting day-to-day administrative needs. Responsibilities: • Welcome guests promptly, provide directions or assistance, and create a positive first impression for everyone entering the office. • Manage a multi-line phone system by answering incoming calls, directing inquiries to the appropriate contacts, and taking accurate messages when needed. • Oversee front desk operations throughout assigned holiday coverage dates to ensure consistent on-site support. • Coordinate visitor check-in procedures and maintain an orderly reception area that reflects a detail-oriented workplace. • Respond to routine questions from employees, clients, and vendors while escalating more complex matters appropriately. • Handle basic concierge-style support such as assisting with office navigation, meeting arrivals, and general front office requests. • Monitor daily reception activities and communicate important updates to internal staff as needed during coverage periods.
2026-11-06T18:38:43Z

Collections Specialist

San Diego, CA
remote
Temporary / Contract
28.50 - 32.00 USD / Hourly
We are looking for a detail-oriented Collections Specialist to support receivables management for a designated account portfolio in California. This Long-term Contract position is ideal for someone who can communicate effectively with customers, stay organized in a fast-moving environment, and adjust quickly when urgent priorities arise. The role focuses on reducing outstanding balances, maintaining accurate records, and partnering with internal teams to address overdue accounts effectively. Responsibilities: • Manage an assigned accounts receivable portfolio and drive timely payment collection through consistent outreach and follow-up. • Handle both incoming customer inquiries and outbound collection calls to resolve past-due balances in a clear and organized manner. • Record all collection efforts, customer interactions, and account updates with clear and accurate documentation. • Review account details and examine customer agreements when additional research is needed to support collection activity. • Carry out established procedures related to account support holds and service cancellations for overdue accounts. • Prioritize daily workload effectively while responding to shifting business needs and time-sensitive assignments. • Contribute to additional projects and operational tasks as requested by the team.
2026-10-30T17:44:05Z

Front Desk Receptionist

Bridgeport, CT
onsite
Temporary / Contract
16.88 - 19.55 USD / Hourly
We are looking for a Front Desk Receptionist to provide welcoming, organized front office support for a Contract position based in Bridgeport, Connecticut. This role serves as an important first point of contact for clients and visitors, helping daily operations run smoothly through strong communication, scheduling, and administrative coordination. The ideal candidate is fluent in both Spanish and English and can manage a fast-paced reception environment with care and attention to detail. Responsibilities: • Coordinate appointment scheduling for Immigration Legal Services team members, including arranging, updating, and confirming calendar details. • Respond promptly to phone and written messages, ensuring accurate information is shared with the appropriate staff. • Welcome clients and guests in a courteous manner and guide them to the correct staff members or service areas. • Process incoming mail, outgoing correspondence, and package deliveries while keeping distribution organized and timely. • Complete day-to-day office support tasks such as scanning documents, filing records, and monitoring supply levels. • Provide additional administrative assistance as needed to help maintain efficient front desk and office operations. • Operate a multi-line phone system and direct calls appropriately while maintaining a detail-oriented and helpful demeanor. contract professionals working through our company may be eligible for a range of benefits, which can include: Medical, dental, and vision coverage. Enrollment in a retirement savings plan. Holiday pay eligibility, depending on assignment terms. Employee discounts and wellness offerings. Access to detail oriented development resources and training. State Specific Earned Absence pay
2026-11-04T20:14:05Z

Accounts Receivable / Collections Specialist

Modesto, CA
onsite
Temporary to Hire
22.00 - 23.00 USD / Hourly
We are looking for an Accounts Receivable / Collections Specialist to join a team in Modesto, California in a contract capacity with the potential for a permanent position. This on-site role supports day-to-day receivables operations, cash application, and commercial collections while helping maintain accurate customer account records. The ideal candidate brings a solid understanding of billing, payment posting, account reconciliation, and customer dispute resolution, along with the ability to work closely with internal teams to improve payment timeliness. Responsibilities:• Apply customer payments received by check, ACH, wire, and credit card to the appropriate accounts with a high level of accuracy.• Review daily cash activity, balance receipts against recorded transactions, and investigate any posting variances promptly.• Manage commercial collection efforts by following established outreach procedures and adjusting communication style to the account situation.• Examine aging reports regularly to identify overdue balances, prioritize follow-up, and support cash flow objectives.• Prepare and distribute customer statements on a weekly and monthly schedule to encourage timely remittance.• Work with sales and order entry partners to address invoice questions, resolve disputes, and remove barriers to payment.• Assist with accounts receivable tasks tied to month-end close, including reconciliations and account review.• Maintain organized documentation for payment records, account research, and supporting files needed for audit or follow-up.• Perform additional receivables and collections duties as assigned by the Manager.
2026-11-04T17:04:29Z

Receptionist

Sun Prairie, WI
onsite
Temporary / Contract
20.00 - 22.00 USD / Hourly
We are looking for a detail-oriented Receptionist to support front desk operations for a food and food processing facility in Sun Prairie, Wisconsin. This Long-term Contract position is ideal for someone who excels at creating a welcoming experience, managing administrative tasks, and keeping daily office activities organized. The role requires strong communication skills, attention to detail, and the ability to handle a steady flow of visitors, calls, mail, and departmental support work in a manufacturing office environment. Responsibilities: • Welcome visitors and customers at the front desk, direct them appropriately, and notify employees when guests arrive. • Manage incoming calls on a multi-line phone system, respond to general inquiries, and route concerns to the correct department. • Review and process new customer credit application paperwork accurately and in a timely manner. • Receive, sort, and distribute mail and packages, and prepare outbound shipments through approved carriers. • Pick up and check company post office box mail as part of regular office support duties. • Provide administrative assistance such as preparing documents, entering data, and recording notes for scheduled meetings. • Support internal operations by helping distribute payroll materials, coordinating uniform orders, and assisting with routine office reordering tasks. • Complete daily data downloads, assist with weekly ingredient inventory reporting, and scan and file bills of lading for the shipping team. • Monitor customer concerns with care, respond empathetically, and escalate issues when needed to help maintain a positive service experience. • Identify opportunities to improve front desk workflow, office procedures, and overall efficiency while taking on additional assigned tasks as needed.
2026-11-04T14:48:40Z

Collections Specialist

Cleveland, OH
onsite
Temporary / Contract
23.00 - 24.00 USD / Hourly
We are looking for a Collections Specialist to support a short-term Contract assignment in Cleveland, Ohio. This role focuses on maintaining strong business customer relationships while driving timely payment resolution across commercial accounts. The ideal candidate brings a detail-oriented approach to account follow-up, strong communication skills, and experience handling high-volume B2B collections activity in an onsite environment. Responsibilities: • Manage outreach to a high weekly volume of business accounts to secure payment updates and resolve outstanding balances. • Conduct detail-oriented follow-up with commercial customers through appropriate communication channels to support timely collections. • Review account status, billing details, and payment history to identify collection priorities and next steps. • Document customer interactions, commitments to pay, and account developments accurately in internal records. • Coordinate with relevant internal teams when billing questions or account discrepancies affect collection efforts. • Apply established collection procedures consistently while maintaining a service-oriented approach with clients. • Monitor open receivables and escalate aging or higher-risk accounts when additional action is needed.
2026-11-05T16:08:41Z

Receptionist

College Park, GA
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a detail-oriented Receptionist to support daily front desk operations for a contract position based in Georgia. This role is ideal for someone who communicates clearly, manages administrative tasks with accuracy, and handles sensitive information with discretion. The right candidate will help keep schedules organized, maintain records, and provide dependable support across routine office functions. Responsibilities: • Welcome visitors and respond to incoming calls using a multi-line phone system while directing inquiries to the appropriate contacts. • Prepare, type, organize, and file forms, applications, correspondence, and other office documents with a high level of accuracy. • Manage appointment scheduling and coordinate calendar activity to ensure meetings and events are properly arranged. • Handle confidential records, reports, phone messages, and written communications with discretion. • Maintain logs, tracking records, and documents that require signatures, initials, or routine status updates. • Provide notary services as needed in accordance with applicable procedures and requirements. • Accept payments or fees when required and assist with preparing funds and related documentation for deposit. • Support additional administrative and clerical tasks that align with the needs of the office and assigned priorities.
2026-11-05T16:18:42Z

Receptionist

St. Louis, MO
remote
Temporary / Contract
- USD / Hourly
Receptionist Receptionist Opportunities We currently have an opening for an articulate, highly-skilled Receptionist in a growing technical start-up company. This dynamic and creative company has just ranked as one of the “Fastest Growing Companies” in the local Business Journal! Are you a motivated self-starter who can handle multiple projects at once with a smile? Then we have a position for you. How you will make an impact · Greet visitors · Answer all incoming phone calls · Excellent communication and social skills · Excellent spelling and grammar · Sense of urgency and capable of prioritizing · Responding to inquiries, providing excellent customer service · Receiving, reviewing, and distributing incoming mail according to specified procedures · Maintaining various office files and providing general office filing support · Ordering office and kitchen supplies · Assist other administrative staff with support overflow work, including word processing, data entry and Internet research tasks Please apply online or through our Robert Half app
2026-11-06T14:38:43Z

Receptionist

South Pittsburg, TN
onsite
Temporary / Contract
17.10 - 19.80 USD / Hourly
Looking for extra income without committing to a full-time schedule? We are seeking a dependable and detail-oriented administrative professional to provide occasional office coverage when team members are out of the office. This is an excellent opportunity for someone who enjoys office environments, values flexibility, and is comfortable working independently during slower periods. What You'll Be Doing:<ul><li>Scan invoices and maintain organized digital records for the accounting team</li><li>Enter data accurately into internal systems</li><li>Provide general administrative support to keep the office running smoothly</li><li>Assist with project coordination, task tracking, and document preparation</li><li>Answer incoming phone calls and greet visitors professionally</li><li>Support the team during operational transitions and software implementation activities</li><li>Handle routine clerical duties including filing, correspondence, and document management</li></ul>Why This Opportunity?<ul><li>Flexible, as-needed scheduling</li><li>Great for retirees, part-time workers, parents returning to the workforce, or professionals seeking supplemental income</li><li>Opportunity to gain experience with a respected local organization</li><li>Friendly office environment with a manageable workload</li><li>Meaningful work that helps keep business operations running smoothly during employee absences</li></ul>If you enjoy supporting a team, staying organized, and appreciate a role that offers both flexibility and work-life balance, we'd love to hear from you. Apply today to be considered for upcoming coverage needs in the South Pittsburg area.
2026-10-26T15:53:43Z

Receptionist

Daytona Beach, FL
onsite
Temporary / Contract
18.00 - 20.00 USD / Hourly
We are looking for a detail-oriented Receptionist to support daily front desk operations in Daytona Beach, Florida. This Long-term Contract position is ideal for someone who enjoys creating a welcoming environment, managing incoming calls, and keeping administrative tasks organized. The person in this role will serve as a key point of contact for visitors and callers while helping the office run smoothly from day to day. Responsibilities: • Welcome guests and provide courteous, efficient front desk support for a positive first impression. • Manage a multi-line phone system, direct calls to the appropriate contacts, and handle inbound inquiries effectively. • Maintain the reception area in an orderly manner and assist with routine administrative coordination as needed. • Support scheduling, message taking, and basic office communication to ensure timely follow-up. • Use Microsoft Office applications to prepare documents, update records, and complete general clerical tasks. • Assist with part-time front desk coverage needs during the contract period while maintaining dependable service levels.
2026-10-20T14:23:44Z

Collections Specialist

Dania Beach, FL
onsite
Temporary to Hire
- USD / Hourly
We are looking for a detail-oriented Collections Specialist to support a portfolio of residential communities in Florida. This contract opportunity with permanent potential is ideal for someone who can manage past-due accounts with accuracy, professionalism, and sound judgment while working closely with accounting, property management, and legal partners. The role focuses on driving timely collection activity, resolving account issues, and maintaining organized records that support effective follow-up and escalation. Responsibilities: • Examine receivable aging and account histories to identify overdue assessments, fees, and other unpaid charges across assigned properties. • Investigate billing questions, payment variances, and disputed balances by partnering with accounts receivable staff and community management teams. • Draft, issue, and track collection correspondence in accordance with established procedures, approval requirements, and applicable timelines. • Confirm ledger accuracy, recent payments, grace periods, and community-specific collection rules before sending notices or advancing accounts. • Monitor account status, key deadlines, payment promises, and next actions to keep each matter moving through the collection cycle. • Coordinate payment arrangement requests, route them for approval, and review adherence to approved terms. • Assemble complete supporting documentation for legal escalation and submit attorney referrals after required review and authorization. • Communicate with legal counsel and property managers regarding referred matters, updated balances, incoming payments, and status changes. • Maintain thorough account notes and organized records to document outreach, decisions, and supporting financial information. • Produce summary reporting on delinquency trends, notices sent, legal referrals, payment plans, and overall collection outcomes.
2026-10-23T16:33:45Z

AR, Credit & Collections Specialist

Fitchburg, MA
onsite
Permanent / Full Time
58000.00 - 62000.00 USD / Yearly
We are looking for an experienced AR, Credit & Collections Specialist to support financial operations for a manufacturing organization in Fitchburg, MA This role focuses on maintaining accurate receivables activity, monitoring customer credit exposure, and partnering with internal leadership to address payment issues efficiently. The ideal candidate brings strong attention to detail, sound judgment in credit matters, and the ability to communicate professionally with both customers and internal stakeholders. Responsibilities:• Manage day-to-day accounts receivable activity, including posting incoming payments and ensuring customer accounts remain accurate and current.• Review aging reports to track overdue balances, recommend credit restrictions when accounts become delinquent, and maintain an up-to-date daily credit hold list.• Contact customers to follow up on outstanding invoices, document payment commitments, and prepare regular collections updates for management.• Research billing questions and disputed charges, then work with the appropriate parties to resolve discrepancies in a timely manner.• Evaluate new customer creditworthiness by reviewing commercial credit references and Dun & Bradstreet reporting before accounts are established.• Gather and maintain required customer documentation, including tax-exempt certificates and W-9 forms, to support compliance and account setup.• Respond to external credit inquiries and provide accurate account reference information in line with company standards.• Process credit card transactions and issue formal collection notices or demand letters when escalation is necessary.• Provide administrative and accounting support to finance leadership and assist with accounts payable coverage when needed. **For immediate consideration please call me asap and directly 508-205-2127, Eric Lebow** THIS ROLE IS 100% IN OFFICE M-F 8-5
2026-11-04T11:43:42Z

Collections Specialist

Middletown, NY
onsite
Temporary / Contract
25.00 - 33.00 USD / Hourly
We are looking for a Collections Specialist to join a fully onsite team in Middletown, New York. This Long-term Contract opportunity is ideal for someone who is detail oriented and has hands-on collections experience, with the ability to manage delinquent accounts with accuracy, sound judgment, and strong member communication. The person in this role will support day-to-day recovery efforts, resolve account issues, and help maintain compliance with internal policies and applicable regulations. Responsibilities: • Contact members by phone and respond to incoming inquiries to address past-due accounts and move resolutions forward. • Guide account holders through available repayment options, including hardship assistance, negotiated settlements, and short-term payment arrangements. • Handle collection-related service requests such as deferments, payment applications, account updates, and follow-up actions tied to delinquent balances. • Document all activity thoroughly in the collections platform to ensure account records remain complete, current, and audit-ready. • Research account details by obtaining supporting materials such as payment histories, statements, credit reports, and related documentation. • Partner with leadership on accounts that require next-step actions beyond standard collection efforts, including legal review, repossession, or outside agency involvement. • Recommend accounts for charge-off when recovery is no longer expected and process incoming collection funds from third parties such as attorneys, vendors, or auction proceeds. • Support administrative operations by preparing departmental mail, maintaining correspondence with external vendors, and assisting with bankruptcy-related notifications and account maintenance. • Monitor online banking and collection transactions, contribute to general ledger reconciliation activities, and identify opportunities to improve workflow accuracy and efficiency. • Carry out all collection activities in alignment with federal and state requirements, organizational procedures, and assigned departmental priorities.
2026-11-03T14:38:45Z

Collections Specialist

Warren, NJ
onsite
Temporary / Contract
31.66 - 36.66 USD / Hourly
We are looking for an experienced Collections Specialist to support premium receivables and billing operations for a leading insurance organization in Warren, New Jersey. This Long-term Contract position is ideal for a detail-oriented individual who can manage complex accounts, strengthen cash recovery efforts, and work closely with internal teams as well as brokers and agents. The role requires sound judgment, strong negotiation skills, and the ability to resolve escalated collection and payment issues while helping improve operational controls and processes. Responsibilities: • Manage complex billing and collection activity tied to receivables, including deductible-related accounts and higher-risk portfolios. • Investigate and resolve payment application discrepancies, outstanding balances, and unapplied cash to improve account accuracy. • Develop and execute collection strategies for overdue accounts, including negotiated payment arrangements and recovery plans. • Handle disputed receivables and other escalated matters by coordinating with stakeholders to reach timely resolution. • Partner with Underwriting, Finance, brokers, and agents to address premium-related issues and support effective collections outcomes. • Oversee recovery activity for aged and high-value balances, including coordination with external collection resources when needed. • Serve as a senior point of contact for escalation matters arising from offshore support teams and complex account situations. • Provide guidance to less experienced team members and share best practices that improve consistency and performance. • Identify process gaps and recommend stronger digital or manual controls that support governance, reporting, and cash flow improvement.
2026-10-09T19:58:48Z

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1875 results for Client Service Associate in Jserrors