We are looking for a skilled PC Technician to join our team in Stamford, Connecticut, on a contract basis. In this role, you will play a crucial part in deploying, configuring, and supporting IT hardware and software for end users. This position offers an opportunity to work hands-on with both Windows and Apple systems in a dynamic environment within the financial services industry.<br><br>Responsibilities:<br>• Prepare and configure laptops to replace outdated devices, ensuring adherence to established setup procedures.<br>• Handle decommissioning of laptops by performing data sanitization processes according to company standards.<br>• Provide physical installation and support for IT hardware, including monitors and other peripherals.<br>• Offer hands-on assistance to end users, addressing technical issues and resolving hardware or software concerns.<br>• Utilize expertise in Windows 11 and Apple iOS to troubleshoot and optimize system performance.<br>• Administer Active Directory for user account management and access control.<br>• Leverage knowledge of Microsoft 365 suite to support productivity applications and tools.<br>• Collaborate with team members and stakeholders to ensure seamless IT operations.<br>• Maintain accurate documentation of processes, configurations, and issue resolutions.<br>• Apply organizational and communication skills to deliver excellent user support.