We are looking for a Cybersecurity Analyst to help protect and strengthen the organization’s technology environment in Oyster Bay, New York. In this role, you will monitor security events, investigate potential threats, and work closely with IT partners to reduce risk across systems and infrastructure. This position also supports secure operations through documentation, system maintenance, and guidance on compliant technology use, including approved AI tools.<br><br>Responsibilities:<br>• Monitor networks, endpoints, and security tools to detect threats, unusual behavior, vulnerabilities, and unauthorized activity across the environment.<br>• Investigate security events from initial alert through resolution, documenting findings, assessing business impact, and identifying underlying causes.<br>• Evaluate security risks, rank remediation priorities, and collaborate with internal technology teams to implement effective corrective measures.<br>• Review the effectiveness of security controls and confirm that mitigation efforts are completed, tested, and properly validated.<br>• Escalate material cybersecurity, governance, compliance, and risk concerns to leadership with clear analysis to support informed decisions.<br>• Provide guidance on the secure and policy-aligned use of approved artificial intelligence solutions and assist with oversight of related practices.<br>• Assist with infrastructure administration by supporting patching, upgrades, testing, and security improvements, including occasional after-hours maintenance activities.<br>• Maintain current documentation for system settings, security measures, asset inventories, and operational procedures to support audit readiness and continuity.<br>• Offer secondary technical support for escalated user issues and service requests when additional troubleshooting expertise is needed.
<p>We are looking for a Risk/Trading Analyst to support day-to-day trading activity and strengthen oversight across multiple asset classes in Somerset, New Jersey. This position is suited to an analytical, detail-oriented individual who can help monitor exposure, review trading activity, and contribute to disciplined risk control in a fast-moving environment. The role works closely with trading leadership to help maintain efficient execution and informed decision-making.</p><p><br></p><p>Benefits:</p><p>Medical and Dental </p><p><br></p><p>Responsibilities:</p><p>• Oversee market exposure and counterparty positions across products such as foreign exchange, commodities, CFDs, and digital assets.</p><p>• Support daily trading operations by coordinating with leadership on execution priorities and risk-related decisions.</p><p>• Review client trading activity in real time to identify irregular patterns, exceptions, or emerging exposure concerns.</p><p>• Carry out order execution accurately while helping ensure activity aligns with internal risk parameters and market conditions.</p><p>• Analyze trading data and prepare clear summaries that help guide operational and risk management actions.</p><p>• Assist in monitoring broker and liquidity relationships to support stable and effective trading operations.</p><p>• Use reporting tools and spreadsheets to track key metrics, maintain records, and improve visibility into trading performance.</p>
<p>We are looking for a Financial Data Analyst to support analytical and data-focused work. This Long-term Contract position is well suited for an early-career candidate or entry-level applicant who is eager to build hands-on experience interpreting financial information, organizing numeric data, and contributing to reporting accuracy. The ideal candidate brings a strong foundation in financial markets, advanced Excel capability, and the ability to evaluate unstructured information with precision in a fast-paced setting.</p><p><br></p><p>Responsibilities:</p><p>• Review financial data sets and transform raw numeric information into clear, usable analysis for business and reporting needs.</p><p>• Examine unstructured text and supporting records to identify relevant financial details, trends, and exceptions.</p><p>• Prepare spreadsheets, summaries, and data outputs using advanced Microsoft Excel functions to improve accuracy and efficiency.</p><p>• Enter, validate, and reconcile high-volume financial information while maintaining strong attention to detail.</p><p>• Use financial platforms and analytical tools to research, organize, and interpret market-related data.</p><p>• Support reporting activities by compiling findings, checking data integrity, and highlighting inconsistencies for follow-up.</p><p>• Collaborate with internal stakeholders to clarify data requirements and ensure timely delivery of financial analysis.</p><p>• Assist with process-related tasks tied to financial data workflows, including updates associated with system or operational changes when needed.</p>
We are looking for a Financial Analyst to support reporting, performance analysis, and market insight development for marketing and brand initiatives in Jersey City, New Jersey. This is a Long-term Contract opportunity suited to someone who enjoys turning complex data into clear business recommendations and leadership-ready materials. The role will contribute to recurring financial and performance reporting, help strengthen dashboard and tracking tools, and work closely with cross-functional teams to improve visibility into key metrics and spending trends.<br><br>Responsibilities:<br>• Deliver recurring monthly and quarterly analysis that evaluates brand and program performance, highlights meaningful trends, and identifies opportunities to improve results.<br>• Create and maintain standardized dashboards and reports covering areas such as budget utilization, spend pacing, and performance highlights for marketing finance stakeholders.<br>• Produce on-demand analysis using internal and external data sources to support business questions related to market activity, competitor movement, and program effectiveness.<br>• Develop presentation materials that translate financial and performance data into concise visuals and insights for leadership discussions.<br>• Review datasets and reporting outputs for completeness and accuracy while maintaining consistent metric definitions across deliverables.<br>• Support foundational financial modeling, productivity reviews, and effectiveness assessments by organizing assumptions, comparison data, and analytical inputs.<br>• Contribute to the design and enhancement of templates, KPI trackers, and reporting tools that improve efficiency, accuracy, and transparency.<br>• Identify opportunities to streamline manual reporting through automation, dashboard enhancements, and process improvements, including Power BI initiatives where applicable.<br>• Partner with cross-functional teams to define measurement approaches, resolve spend-tracking issues, and build reporting solutions aligned with business objectives.
<p>We are looking for a Process Analyst. This role supports the improvement of core finance operations by examining workflows, strengthening controls, and helping teams work more efficiently across key accounting functions. The position is well suited for someone who combines analytical thinking with a solid accounting background and enjoys contributing to process-focused projects. You will collaborate with finance and business partners to enhance reporting quality, support operational effectiveness, and drive measurable improvements.</p><p><br></p><p><strong><u>Only profile that fits is an accountant turned analyst who is system savvy.</u></strong></p><p><br></p><p>Qualified applicants can apply by sending your resume to Joe Ciavardini at <strong><u>joe.ciavardini@roberthalf</u></strong></p><p><br></p><p>Responsibilities:</p><p>• Evaluate finance workflows across receivables, payables, and general accounting to identify opportunities for better accuracy, consistency, and efficiency.</p><p>• Partner with cross-functional stakeholders to recommend and implement process enhancements that strengthen daily financial operations.</p><p>• Perform financial analysis, variance reviews, and ad hoc reporting to support decision-making and highlight operational trends.</p><p>• Develop and refine financial models that help assess performance, forecast outcomes, and guide process improvement efforts.</p><p>• Use data analysis techniques to examine transaction patterns, uncover exceptions, and support issue resolution.</p><p>• Assist with projects involving automation, reporting enhancements, and finance-related system improvements.</p><p>• Support the design of practical controls and documentation that improve compliance and reinforce reliable financial reporting.</p><p>• Contribute to project-based initiatives by tracking progress, coordinating with business partners, and helping deliver process transformation goals.</p>
<p>Benefits:</p><p>full medical coverage and retirement savings plan</p><p><br></p><p>Fast-paced, supply chain logistics company requires a Senior-Level Operations Analyst with data modeling and analysis experience, general finance and accounting knowledge, and strong business partnering skills. The Operations Analyst will interact directly with Finance Leadership to recommend, develop, and implement process and resource efficiencies that drive improving all aspects of Company profitability. This includes data collection, analysis, and modelling operational, labor, and financial data to identify trends, risks, and actionable improvement opportunities. Develop KPI reporting, dashboards, spending analysis, and operational performance tools that improve visibility and decision-making cadence. Analyze labor costs by functional area; perform cost rationalization across all areas of operational expenditures. Coordinate with internal teams and external partners to support product selection, supplier qualification, and competitive purchasing decisions. Locate key suppliers, negotiate pricing, contracts, payment terms, and service levels, and ensure materials, products, and services meet required specifications. Conduct market analysis and monitor pricing trends to identify cost-saving opportunities and supply chain risks. The Operations Analyst should have prior 3PL, Distributions, Logistics or Supply Chain experience, advanced excel, power bi+++, Bachelor’s Degree in Finance or Accounting, Business Management, Supply Chain Management or a related field of study. Salary in the 120-130K range plus bonus and full medical coverage and retirement savings plan. For immediate consideration please email resume to Joseph Imbesi</p>
<p>We are looking for a dedicated Logistics Analyst to oversee and optimize supply chain operations, both domestically and internationally, from our West Caldwell, New Jersey location. This role involves ensuring seamless inventory management, timely deliveries, and compliance with regulatory standards while collaborating with cross-functional teams. The ideal candidate will contribute to the efficiency of warehouse operations and maintain strong relationships with suppliers and logistics partners.</p><p><br></p><p>Responsibilities:</p><p>• Manage inventory processes, including order tracking and shipment coordination, using company systems.</p><p>• Oversee domestic and international logistics to ensure timely pickups, deliveries, and carrier selection.</p><p>• Coordinate supplier onboarding, purchase orders, and procurement activities to maintain operational efficiency.</p><p>• Conduct cycle counts and maintain accurate inventory documentation to support warehouse operations.</p><p>• Monitor international shipping regulations, apply HS codes, and liaise with customs brokers for compliance.</p><p>• Develop cost analysis tools and pricing models to inform sourcing and logistics decisions.</p><p>• Support material handling and warehouse operations, including forklift operation when certified.</p><p>• Assist in preparing quality documentation and inspections to align with company standards.</p><p>• Collaborate with teams across operations, quality assurance, finance, and global departments to streamline processes.</p><p>• Track tariffs and shipping costs to ensure compliance and cost-effectiveness.</p>
<p>A growing company in the Randolph area is seeking a Logistics Analyst to join its team. This Logistics Analyst is an ideal role for anyone looking to do logistics, supply chain, or order management who enjoys coordinating across departments and ensuring customer orders move efficiently from purchase through fulfillment and invoicing. This Logistics Analyst will work closely with customers, internal teams, warehouses, and third-party logistics providers to resolve issues, coordinate shipments, monitor inventory, and maintain accurate order information. This Logistics Analyst will also analyze operational data and help identify opportunities to improve processes and efficiency. Other responsibilities of this Logistics Analyst will include but not be limited to:</p><p><br></p><p><strong>Logistics Analyst Key Responsibilities:</strong></p><ul><li>Coordinate domestic and import orders from entry through fulfillment.</li><li>Work with customers, internal departments, warehouses, and 3PL partners to ensure timely and accurate shipments.</li><li>Review orders for accuracy and resolve discrepancies between customer requirements and internal systems.</li><li>Maintain customer, pricing, and product information within ERP systems.</li><li>Monitor inventory levels and address potential shortages or fulfillment issues.</li><li>Coordinate with 3PL partners regarding routing, shipping changes, shortages, and other order issues.</li><li>Monitor customer shipping requirements and communicate updates to appropriate internal teams.</li><li>Track and report operational and customer service KPIs.</li><li>Perform manual order entry when required.</li><li>Analyze logistics and operational data to identify trends and process improvement opportunities.</li><li>Support and lead cross-functional projects as needed.</li></ul><p>This Logistics Analyst role is paying between $65,000 and $80,000 annually depending on experience. If interested in this Logistics Analyst position, apply today! </p>
We are looking for a Data Analyst to join a team in Somerset, New Jersey and turn complex information into actionable insight that strengthens fraud detection efforts. This contract opportunity with potential for a permanent role is ideal for someone who combines strong analytical thinking with practical experience identifying suspicious patterns, supporting investigations, and improving anti-fraud decision-making. The role offers the chance to work closely with business partners to interpret data, surface risk trends, and contribute to a more proactive fraud strategy.<br><br>Responsibilities:<br>• Examine large data sets to identify unusual activity, emerging fraud patterns, and indicators of potential risk.<br>• Create reports, dashboards, and analytical summaries that help stakeholders monitor fraud performance and make informed decisions.<br>• Partner with investigation and business teams to translate data findings into practical actions that support fraud prevention efforts.<br>• Evaluate transactional and behavioral information to uncover trends, root causes, and opportunities to reduce exposure.<br>• Support fraud investigations by gathering, organizing, and interpreting relevant data from multiple sources.<br>• Refine analytical methods and detection approaches to improve accuracy, efficiency, and responsiveness in anti-fraud initiatives.
We are looking for a Senior Treasury Analyst to join our team on a contract-to-permanent basis. This role is ideal for a finance specialist with strong treasury experience who can oversee cash activity, strengthen reporting, and provide meaningful insight into financial performance. The position will support daily treasury operations while helping improve visibility into cash positions, reconciliations, and analytical reporting.<br><br>Responsibilities:<br>• Manage daily treasury activities, including monitoring cash movements, balances, and liquidity across accounts.<br>• Perform detailed bank and cash reconciliations to ensure transactions are recorded accurately and resolved in a timely manner.<br>• Prepare recurring dashboards and summary reports that present treasury metrics and key financial trends to stakeholders.<br>• Evaluate financial statement data and treasury-related analytics to identify variances, risks, and areas for improvement.<br>• Support cash forecasting efforts by analyzing historical activity and projected funding needs.<br>• Review bank transactions and investigate discrepancies by partnering with internal teams and external banking contacts.<br>• Maintain accurate records of cash activity and contribute to efficient month-end treasury reporting processes.<br>• Provide treasury support within insurance-related environments, with reinsurance exposure considered beneficial but not required.
Key Responsibilities<br>• Provide Tier 1 and Tier 2 support for end users across voice, data, applications, and desktop systems<br>• Troubleshoot and resolve hardware, software, and network-related issues both remotely and onsite<br>• Support and administer Windows Server environments and Active Directory<br>• Manage and maintain Microsoft 365 (O365) including Exchange, SharePoint, OneDrive, and MFA<br>• Configure, deploy, and support Windows 10/11 workstations and peripherals<br>• Support and troubleshoot LAN/WAN connectivity, VOIP systems, and network devices<br>• Monitor and manage system backups, disaster recovery processes, and infrastructure performance<br>• Lead and participate in IT projects, including site setups, upgrades, and deployments<br>• Evaluate hardware/software needs and recommend solutions aligned with business requirements<br>• Collaborate with vendors, procurement, and internal teams on technology solutions and services<br>• Maintain accurate documentation of systems, processes, and infrastructure<br>• Manage hardware/software inventory and ensure proper asset tracking<br>• Provide technical guidance to team members and act as an escalation point when needed<br>• Deliver regular updates on project status and system performance to leadership
<p>We are looking for an experienced Sr. Information Analyst to support IT risk, governance, and compliance initiatives in Hackensack, New Jersey. This role focuses on strengthening security and privacy practices by evaluating control environments, identifying compliance gaps, and helping align internal standards with recognized regulatory and industry frameworks. The ideal candidate will work closely with cross-functional teams, communicate findings to leadership, and contribute to awareness programs that improve organizational readiness and accountability.</p><p><br></p><p>Responsibilities:</p><p>• Support the development and rollout of security and compliance policies, standards, and operating procedures that align with established global governance frameworks.</p><p>• Perform risk reviews, vulnerability evaluations, and gap analyses to uncover control weaknesses and recommend practical remediation steps.</p><p>• Help implement and validate controls designed to meet applicable U.S. federal regulatory expectations and broader compliance obligations.</p><p>• Participate in audit and assessment activities, including controls testing, internal reviews, and privacy-focused evaluations, then document findings and improvement opportunities.</p><p>• Partner with business and technical teams to coordinate compliance efforts, track action items, and promote consistent risk management practices.</p><p>• Create clear reports, scorecards, and dashboards that summarize compliance status, key risks, and progress for senior leadership.</p><p>• Contribute to security awareness efforts by helping develop training content, simulated exercises, and digital learning materials for employees.</p><p>• Analyze participation data, feedback, and performance metrics to measure training effectiveness and support ongoing program enhancements.</p>
<p>We are looking for a Senior Financial Analyst to support financial planning activities for a contract assignment in Bridgewater, New Jersey. This role will focus on building reporting capabilities, supporting the annual budgeting process, and delivering financial insights within a health pharm/biotech environment. The ideal candidate brings strong Anaplan expertise and can quickly contribute to planning, analysis, and implementation-related work. Anaplan experience is required. This role is hybrid onsite, 2 days a week.</p><p><br></p><p>Responsibilities:</p><p>• Develop and refine financial reports and dashboards to improve visibility into business performance and planning outcomes.</p><p>• Partner with finance and operational stakeholders to coordinate the annual budget cycle and ensure timely completion of key deliverables.</p><p>• Use Anaplan to support forecasting, budgeting, and reporting activities across the organization.</p><p>• Analyze financial results, identify trends and variances, and present actionable findings to support decision-making.</p><p>• Assist with implementation-related planning tasks, including setting up new reporting structures and validating data outputs.</p><p>• Prepare recurring and ad hoc financial analyses that help leadership evaluate budgets, forecasts, and operational performance.</p>
<p>We are looking for an IT Administrator to support escalation and day-to-day IT operations for a regulatory environment in East Windsor, New Jersey. This Contract to Hire position focuses on delivering dependable technical support across end-user systems, network-connected devices, and core site technology services. The ideal candidate will combine strong troubleshooting ability with hands-on experience in infrastructure support, user account administration, and service request management.</p><p><br></p><p>Responsibilities:</p><ul><li>Provide desktop and laptop break/fix support, troubleshooting hardware, software, and connectivity issues.</li><li>Manage ticket queue, including prioritization, resolution, documentation, and escalation.</li><li>Perform PC imaging, deployment, software installation, and SCCM-based patching and software distribution.</li><li>Support Active Directory user accounts, printers, peripherals, and Microsoft 365 applications.</li><li>Monitor Veeam backups, perform tape rotations, and assist with basic recovery procedures.</li><li>Support local IT infrastructure, including Windows servers, Cisco switches, network connectivity, and Check Point firewalls.</li><li>Maintain asset inventory and technical documentation.</li></ul><p><br></p>
We are looking for a Systems Engineer to support and enhance a secure hybrid infrastructure environment serving regulated business needs in Yonkers, New York. This Long-term Contract position will focus on designing, administering, and improving cloud and on-premises platforms across enterprise systems, networking, identity, and security domains. The role calls for a hands-on technical leader who can drive infrastructure maturity, strengthen operational resilience, and provide expert guidance on complex platform issues.<br><br>Responsibilities:<br>• Design and manage enterprise infrastructure spanning on-premises platforms, Azure Government, and government cloud environments to ensure stability, scalability, and compliance.<br>• Establish and uphold technical standards for servers, storage, networking, identity, and security across hybrid systems.<br>• Lead modernization efforts that advance cloud adoption, streamline platform consistency, and move workloads into approved environments.<br>• Serve as the senior escalation resource for high-impact infrastructure, platform, and security incidents requiring deep technical analysis.<br>• Provide coaching and technical direction to less experienced engineers while promoting strong operational practices across IT teams.<br>• Administer Microsoft 365 government environments, including collaboration, endpoint management, messaging, and security capabilities.<br>• Manage Azure Government services covering compute, networking, identity, policy enforcement, and security configuration.<br>• Support Nutanix-based infrastructure and Windows Server environments, including Active Directory, Group Policy, and hybrid identity integration with Microsoft Entra ID.<br>• Maintain secure network services such as firewalls, switching, wireless connectivity, and VPN solutions while advancing segmentation strategies for regulated environments.<br>• Oversee backup, disaster recovery, resilience testing, audit support, vulnerability remediation, and documentation needed for compliance and operational readiness.
We are looking for a detail-oriented Financial Analyst - Entry Level to support finance operations for advertising clients in New York, New York. This Long-term Contract position focuses on accurate billing, reporting, and reconciliation activities across multiple accounts while partnering with cross-functional teams to keep daily financial processes on track. The ideal candidate enjoys working with data, communicates effectively with stakeholders, and can manage priorities in a fast-moving environment.<br><br>Responsibilities:<br>• Support recurring billing activities by preparing draft invoices, reviewing documentation, and updating tracking records to keep the invoicing process accurate and timely.<br>• Investigate unbilled activity, follow up on outstanding items, and help move transactions through to final billing completion.<br>• Partner with accounting, shared services, and campaign execution teams to reconcile financial records and resolve invoice or affidavit differences.<br>• Combine information from multiple systems and data sources to create reports that support financial review and business decision-making.<br>• Maintain organized records for billing support materials, including invoice back-up and related documentation.<br>• Respond to operational requests and contribute to special projects as business needs arise.<br>• Review account discrepancies, identify root causes, and assist with corrective actions to improve financial accuracy.<br>• Use spreadsheet tools to analyze billing details, summarize findings, and monitor account activity trends.
We are looking for a detail-focused Financial Analyst - Entry Level to join a leading advertising organization in New York, New York. This Long-term Contract position supports finance and media operations by helping maintain accurate billing records, monitoring campaign-related financial activity, and producing dependable reporting for high-volume advertising work. The role is well suited for someone who enjoys working with data, solving discrepancies, and contributing to the financial coordination behind large media initiatives.<br><br>Responsibilities:<br>• Review billing activity and invoice details to confirm accuracy and alignment with campaign and financial records.<br>• Reconcile account information, payment activity, and transactional data to identify and resolve mismatches efficiently.<br>• Track financial and operational metrics tied to media activity and prepare recurring reports for internal stakeholders.<br>• Use Excel tools such as formulas, lookups, and pivot tables to organize data, analyze trends, and support decision-making.<br>• Partner with finance and media operations teams to maintain clean documentation and ensure timely processing of transactions.<br>• Investigate discrepancies across billing, banking, or account records and escalate issues when additional review is needed.<br>• Support the administration of media and financial systems, including data updates and operational record maintenance.<br>• Assist with reporting and workflow tasks related to platform or process updates when required by the business.
<p>We are looking for an entry-level Financial Analyst to join a growing organization in Hauppauge, New York. This contract opportunity with permanent potential is well suited for someone with strong Excel skills who is eager to grow in a hands-on analytical role with training and support. The position focuses on reviewing financial and operational data, preparing vendor and customer reporting, and helping maintain accurate inventory-related records.</p><p><br></p><p>Key Duties:</p><p>• Analyze financial and operational information to support day-to-day business decisions across the distribution environment.</p><p>• Prepare and maintain inventory reconciliations to help ensure records are accurate and variances are identified promptly.</p><p>• Build, update, and review vendor-related reports to provide clear visibility into purchasing and supplier activity.</p><p>• Create customer reporting that summarizes trends, performance, and other key business metrics.</p><p>• Use Excel extensively to organize data, perform calculations, and present findings in a clear format.</p><p>• Assist with routine reporting processes and help improve the accuracy and consistency of financial data.</p><p>• Work closely with internal team members to investigate discrepancies and support timely resolution of reporting issues.</p>
<p><strong>We are looking for an experienced Sr. Financial Analyst to join our in-person team in White Plains, New York. This role will play a central part in planning, reporting, and performance analysis by turning financial data into clear business insights. The ideal candidate brings strong modeling and forecasting expertise, sound judgment, and the ability to communicate findings effectively to leaders across the organization</strong>.</p><p><br></p><p><strong>Responsibilities</strong>:</p><p>• Build and refine financial models that support profit and loss analysis, scenario planning, and operational decision-making.</p><p>• Review balance sheet activity, investigate variances, and help ensure financial reporting is accurate and well supported.</p><p>• Lead budgeting and forecasting activities across departments, translating business drivers into reliable financial projections.</p><p>• Prepare recurring and ad hoc analyses that highlight performance trends, risks, and areas of opportunity for management.</p><p>• Present financial results and recommendations in a clear manner to stakeholders at different levels of the organization.</p><p>• Partner with cross-functional teams to support planning efforts, reporting needs, and broader business initiatives.</p><p>• Contribute to month-end, quarter-end, and year-end analytical processes by delivering timely financial insights and reconciliations.</p><p>• Handle sensitive financial information with professionalism while maintaining strong attention to detail and data integrity.</p>
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Staten Island, New York. In this role, you will provide comprehensive technical assistance to ensure smooth operations across multiple networks and campuses. You will be responsible for maintaining and troubleshooting systems, servers, and devices while collaborating with vendors to address hardware and software issues.<br><br>Responsibilities:<br>• Provide technical support to over 150 users across various networks and campuses.<br>• Administer and maintain Microsoft Windows Servers, Active Directory, Group Policy, and endpoint devices.<br>• Set up, configure, and manage multiple VMware servers, ensuring proper functionality and resolving issues.<br>• Install, configure, and manage network devices to support organizational services.<br>• Collaborate with external vendors to troubleshoot and resolve software and hardware challenges.<br>• Lead projects involving server upgrades and migrations, ensuring timely and effective execution.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. In this role, you will provide essential technical support to ensure the smooth operation of IT systems and services. This position is based in Piscataway, New Jersey, and offers an excellent opportunity to contribute to a dynamic logistics environment.<br><br>Responsibilities:<br>• Respond promptly to user inquiries and provide technical assistance for hardware, software, and network issues.<br>• Manage and resolve service desk tickets efficiently, ensuring minimal disruption to business operations.<br>• Support and troubleshoot Microsoft Windows 10 systems to maintain optimal performance.<br>• Administer and manage user accounts and permissions within Active Directory.<br>• Perform basic troubleshooting for IT systems, identifying and resolving technical issues effectively.<br>• Document and track support activities to maintain accurate records and improve future processes.<br>• Collaborate with team members to implement IT solutions and upgrades as needed.<br>• Educate users on best practices for system usage and security.<br>• Ensure compliance with company policies and IT standards during all support activities.
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users in Wilton, Connecticut. This Contract position is ideal for someone who enjoys resolving day-to-day desktop and system issues while delivering responsive service in a detail-oriented investment management environment. The role focuses on supporting Microsoft Windows-based devices, assisting with user access, and ensuring service requests are handled efficiently and accurately.<br><br>Responsibilities:<br>• Deliver front-line technical assistance for desktop, laptop, and Windows-related issues affecting end users<br>• Investigate and resolve routine hardware, software, and connectivity problems through structured troubleshooting<br>• Manage incoming service desk requests, document actions taken, and maintain accurate ticket updates through resolution<br>• Support user account administration tasks within Active Directory, including access changes and basic account maintenance<br>• Install, configure, and maintain Microsoft Windows 10 systems to meet operational needs<br>• Escalate more complex incidents when necessary and coordinate with other support resources to ensure timely resolution<br>• Provide clear guidance to users on technical issues, system usage, and best practices for everyday support needs
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Stamford, Connecticut. This role focuses on maintaining workplace technology, resolving day-to-day hardware and software issues, and supporting a secure, productive desktop environment. The ideal candidate brings strong Microsoft ecosystem knowledge, clear communication skills, and a service-oriented approach to troubleshooting and user support.<br><br>Responsibilities:<br>• Deliver technical assistance for desktops, laptops, mobile devices, printers, scanners, meeting room technology, and other workplace equipment.<br>• Diagnose and resolve issues involving Windows systems, Microsoft 365 applications, email, collaboration tools, file storage, and endpoint performance.<br>• Administer core Microsoft 365 functions such as account setup, license assignment, mailbox support, group management, and access to Teams, OneDrive, and SharePoint.<br>• Support device management activities through Microsoft Intune, including enrollment, policy configuration, application deployment, and compliance monitoring.<br>• Maintain endpoint health by coordinating provisioning, patch installation, security baseline application, and device lifecycle tasks.<br>• Assist with user account administration, permissions, directory-related support, and basic troubleshooting of access or network connectivity problems.<br>• Follow service desk processes to document incidents, fulfill requests, update asset records, and create or maintain technical support documentation.<br>• Contribute to endpoint security efforts by supporting protection tools, compliance practices, backup awareness, and standard recovery procedures.
We are looking for a Help Desk/Desktop Support Analyst to join a team in a contract-to-permanent position. This role supports day-to-day end user technology needs while helping maintain a stable Microsoft-based environment across desktop, server, and cloud platforms. The ideal candidate is comfortable resolving technical issues, managing support requests efficiently, and assisting with core infrastructure troubleshooting in a fast-paced setting.<br><br>Responsibilities:<br>• Provide front-line technical support for end users by resolving hardware, software, and access-related issues across Windows-based environments.<br>• Manage and prioritize incoming service desk requests, ensuring tickets are documented clearly and addressed within expected timeframes.<br>• Support Microsoft 365 and Office 365 applications, including user setup, troubleshooting, and issue resolution.<br>• Administer user accounts, permissions, and group policies within Active Directory to maintain secure and reliable access.<br>• Assist with troubleshooting server, virtualization, and cloud-related issues across Windows Server, VMware, Hyper-V, and Azure environments.<br>• Investigate basic to intermediate network connectivity problems and coordinate with broader IT teams when escalation is needed.<br>• Diagnose infrastructure-related incidents, identify root causes, and implement practical solutions to restore service quickly.<br>• Prepare workstations and support desktop systems, including Windows 10 configuration, software installation, and ongoing maintenance.
We are looking for a Help Desk/Desktop Support Analyst to provide onsite technical assistance on a Contract basis. This contract assignment will run for 5 weeks and supports employees with day-to-day technology issues across desktop, laptop, and productivity tools. The role is ideal for someone who can deliver responsive Tier 1 and Tier 2 support in a mixed Windows and macOS environment while maintaining a detail-oriented, service-focused approach.<br><br>Responsibilities:<br>• Deliver first- and second-level technical support for hardware, software, and basic network-related issues in an office setting.<br>• Troubleshoot and resolve problems affecting Windows PCs, Mac computers, and commonly used end-user applications.<br>• Assist staff with account access, configuration questions, and day-to-day use of Google Workspace tools.<br>• Set up, image, configure, and deploy workstations and peripheral equipment for onsite users as needed.<br>• Document incidents, solutions, and recurring issues clearly to support efficient follow-up and knowledge sharing.<br>• Escalate more complex technical matters when necessary and coordinate with the appropriate internal or external support resources.<br>• Provide hands-on user assistance during office hours and help maintain smooth operation of end-user technology throughout the contract period.