We are looking for an experienced Customer Success Manager to oversee the successful integration and use of our AI-powered delivery platform. In this role, you will guide customers through onboarding, implementation, and optimization processes while acting as a trusted advisor to ensure they achieve measurable business outcomes. You will collaborate closely with cross-functional teams to enhance workflows, address challenges, and drive customer satisfaction.<br><br>Responsibilities:<br>• Facilitate onboarding sessions to help customers configure the platform within their existing systems and workflows.<br>• Provide guidance on AI copilot setup and workflow optimization to ensure seamless implementation.<br>• Develop personalized rollout strategies tailored to each customer’s needs and team structures.<br>• Deliver training sessions to familiarize users with AI-driven tools, including automated requirements capture and real-time synchronization.<br>• Assist customers in integrating the platform with their internal systems and historical data sources.<br>• Build and nurture strong relationships with solution engineers, system integrators, and services teams focused on quality and detail.<br>• Advocate for customer feedback to influence product enhancements and roadmap development.<br>• Diagnose and resolve technical or process-related issues, collaborating with engineering teams as necessary.<br>• Monitor adoption metrics and recommend workflow improvements or new features to maximize customer success.<br>• Create detailed success plans, quarterly business reviews, and actionable insights to drive retention and account growth.
<p>We are looking for a creative and detail-oriented Social Media Coordinator to join our team in New Jersey. In this long-term contract position, you will play a pivotal role in enhancing our online presence and engaging with our audience through innovative social media strategies. This is an excellent opportunity to contribute to a dynamic retail industry environment while building impactful campaigns.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute engaging social media campaigns tailored to the target audience.</p><p>• Monitor and analyze social media trends to identify opportunities for growth and innovation.</p><p>• Create compelling content across multiple platforms, ensuring consistency in messaging and brand voice.</p><p>• Manage social media tools to schedule posts and track campaign performance.</p><p>• Engage with followers by responding to comments and messages promptly.</p><p>• Collaborate with cross-functional teams to align social media strategies with broader marketing objectives.</p><p>• Track and report on key performance metrics to measure the success of campaigns.</p><p>• Stay updated on emerging tools and technologies to enhance social media strategies.</p><p>• Research competitors’ social media activities to identify best practices and areas for improvement.</p><p><br></p><p>02720-0013405848</p><p><br></p>
We are looking for a dynamic and creative Social Media and Graphic Design Specialist to join our team in Melville, New York. In this role, you will play a key part in shaping the brand's presence across digital and print platforms by producing engaging designs, content, and multimedia assets. This position offers a unique opportunity to combine graphic design, social media management, photography, and video editing to support comprehensive marketing strategies.<br><br>Responsibilities:<br>• Create and manage engaging social media content across platforms such as LinkedIn and Instagram, ensuring alignment with brand guidelines.<br>• Capture high-quality photos and videos at various locations and events, with occasional travel required.<br>• Design and develop marketing assets, including brochures, websites, presentations, and dashboards.<br>• Edit multimedia content using tools like Adobe Creative Suite, Canva, and CapCut to enhance marketing campaigns.<br>• Monitor industry trends and competitors to identify new opportunities for content and engagement.<br>• Develop innovative concepts, test emerging trends, and experiment with formats to optimize social media performance.<br>• Write compelling captions that reflect the brand's voice and adhere to platform-specific best practices.<br>• Collaborate with cross-functional teams to address marketing needs and ensure consistency across all channels.<br>• Analyze performance metrics and utilize insights to refine content strategies.<br>• Organize and manage creative assets and maintain an efficient content library for future use.
<p>We are looking for a skilled Technical Project Manager to lead product development initiatives from initial concept through launch. This role serves as the central connector between engineering, design, and business teams—ensuring clarity, alignment, and smooth execution throughout the full development cycle.</p><p><br></p><p><strong>Responsibilities</strong></p><p><br></p><ul><li>Define what the product must deliver and ensure requirements are clearly communicated across technical and non-technical teams.</li><li>Guide projects from early concept through final launch, ensuring products meet quality, performance, and timing expectations.</li><li>Translate complex technical challenges into clear direction for cross-functional partners while supporting select hands-on technical activities when needed.</li><li>Develop and maintain detailed project schedules, ensuring milestones stay on track with internal goals and retailer timelines.</li><li>Facilitate strong communication and alignment across global teams, providing ongoing visibility into project status, risks, and decision points.</li><li>Prepare and deliver project updates to senior stakeholders, including recommendations, trade-offs, and key risks.</li><li>Collaborate with engineering and project teams to ensure solutions meet both technical feasibility and business needs.</li><li>Work in a fast-paced environment that values flexibility, problem-solving, and cross-functional collaboration.</li></ul><p><br></p>