<p>We are partnering with a fast-growing organization just outside of Madison, WI that is investing heavily in modernizing its IT infrastructure. They are seeking a <strong>Network Engineer</strong> to join their team in a highly visible, hands-on role supporting and evolving a multi-site network environment.</p><p>This is a great opportunity for someone who enjoys a mix of <strong>day-to-day operational support and impactful project work</strong>, with the ability to influence architecture and long-term strategy.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Serve as the primary escalation point for network-related issues (approx. 70% of your time)</li><li>Troubleshoot and resolve complex network incidents across multiple sites</li><li>Support and maintain network infrastructure including firewalls, switches, routers, and VPNs</li><li>Partner with a third-party NOC (BDO) for monitoring while owning deeper technical resolution</li><li>Contribute to network <strong>architecture, design, upgrades, and modernization initiatives</strong> (approx. 30%)</li><li>Lead and support infrastructure improvement projects, including recent SD-WAN upgrades</li><li>Maintain and improve network documentation and standards</li><li>Assist with <strong>asset management</strong> and lifecycle planning</li><li>Provide overall network administration and ensure system reliability across 8 plant locations</li></ul><p><strong>Nice-to-Have Skills</strong></p><ul><li>Exposure to security tools and concepts:</li><li>Microsoft Defender</li><li>Intune</li><li>Entra (Azure AD)</li><li>Broader understanding of <strong>network architecture and security best practices</strong></li></ul><p><strong>What They’re Looking For</strong></p><ul><li>A well-rounded, <strong>generalist mindset</strong> vs. niche specialization</li><li>Someone who takes ownership and can operate independently</li><li>A professional who has <strong>invested in continuous learning</strong> (certifications highly valued)</li><li>A team player who can step into a critical role and make an immediate impact</li></ul><p><br></p><p><strong>Why This Opportunity?</strong></p><ul><li>High visibility role with influence on network direction and modernization</li><li>Opportunity to step into a key position with long-term growth potential</li><li>Stable, growing company in the manufacturing space</li><li>Clear path to <strong>full-time employment</strong></li></ul><p><br></p><p>If you’re a seasoned Network Engineer looking for a role where you can blend support, strategy, and modernization—this is a strong opportunity to make a meaningful impact.</p>
We are looking for an experienced Network Engineer to join our team on a contract basis in Menomonee Falls, Wisconsin. In this role, you will play a key part in designing, implementing, and maintaining cutting-edge network solutions to ensure optimal performance and reliability. This position offers an opportunity to work with advanced networking technologies and contribute to the seamless operation of critical infrastructure.<br><br>Responsibilities:<br>• Evaluate the current network architecture and identify areas for improvement.<br>• Design and deploy robust failover solutions to enhance system reliability.<br>• Reconfigure IP addressing schemes to optimize network performance.<br>• Implement routing protocols to support efficient data center operations.<br>• Configure and manage Cisco devices, ensuring high availability and performance.<br>• Monitor and maintain virtual switch uptime to guarantee seamless connectivity.<br>• Document network changes and provide detailed knowledge transfer to the team.<br>• Collaborate with stakeholders to ensure network solutions align with business needs.<br>• Conduct regular assessments of network health and apply necessary updates.<br>• Support multi-tenant environments and ensure compliance with industry standards.
We are seeking a high-energy, detail-oriented Desktop Support Technician for a contract engagement in Cary, IL. This role is ideal for a detail oriented with deep experience in enterprise-level endpoint management and hardware support. You will be responsible for maintaining the health and performance of our technology stack, ranging from standard executive workstations to specialized warehouse mobility tools. <br> Key Responsibilities Endpoint Management: Deploy, maintain, and troubleshoot Windows 10 and 11 operating systems within a large-scale enterprise environment. Software & Cloud Support: Provide advanced support for the Microsoft 365 suite and manage device enrollment and software deployment via Microsoft Intune and SCCM. Specialized Hardware: Provide hands-on support for Zebra scanners and other warehouse mobility devices to ensure seamless logistics operations. Infrastructure & AV: Maintain conference room setups and audiovisual technology to support onsite collaboration. Networking: Perform basic troubleshooting for wired and wireless connectivity, including TCP/IP, DHCP, DNS, and Meraki-based VPN connectivity. Asset Management: Track hardware and software lifecycles through diligent asset management and inventory practices. Identity & Access: Utilize Active Directory for user management and enterprise IT environment navigation. Service Delivery: Manage and resolve support requests through the ServiceNow ticketing system, ensuring high levels of internal user satisfaction.
We are looking for an experienced IT Manager/Director to oversee and optimize our organization's IT operations in Madison, Wisconsin. This is a contract-to-permanent position, offering a dynamic opportunity to lead teams, manage infrastructure, and drive IT strategies in the semi-conductor and electric component manufacturing industry. The ideal candidate will bring strong leadership skills and a comprehensive understanding of service desk management, security, and infrastructure.<br><br>Responsibilities:<br>• Lead and manage the IT department, including service desk operations, infrastructure, and security protocols.<br>• Oversee performance reviews and ensure alignment with organizational goals for IT staff.<br>• Implement and maintain Active Directory, backup technologies, and Cisco systems to support business operations.<br>• Manage cloud ERP systems, including QAD, and ensure seamless configuration management.<br>• Develop and maintain vendor relationships to optimize technology solutions and cost efficiency.<br>• Utilize Jira Service Desk and Confluence tools to streamline service desk ticketing and problem resolution.<br>• Ensure superior customer service by fostering a responsive and efficient IT support environment.<br>• Monitor and optimize IT hardware and software systems for peak performance.<br>• Evaluate and manage talent pipelines within the IT team to support organizational growth.<br>• Drive continuous improvement initiatives within IT operations and service delivery.
We are looking for an experienced Help Desk/Desktop Support Analyst to join our team in Madison, Wisconsin. In this hybrid role, you will provide exceptional technical and customer service support while addressing a variety of hardware, software, and system-related issues. This is a contract-to-permanent position, offering a unique opportunity to grow your career in the dynamic biotech industry.<br><br>Responsibilities:<br>• Respond promptly to service desk tickets by troubleshooting and resolving technical issues related to hardware, software, and operating systems.<br>• Deliver excellent customer service by addressing inquiries and resolving issues with professionalism and efficiency.<br>• Manage and triage incoming calls to ensure proper routing and prioritization of technical support needs.<br>• Utilize Active Directory to perform user account management, permissions updates, and system access troubleshooting.<br>• Provide support for Microsoft Windows 10 and Microsoft Office applications, ensuring optimal functionality and user satisfaction.<br>• Assist with Microsoft Dynamics CRM issues, offering guidance and solutions as needed.<br>• Document and escalate unresolved issues to higher-level support teams when necessary.<br>• Maintain accurate records of support interactions and resolutions within the ticketing system.<br>• Collaborate with team members to improve support processes and ensure seamless service delivery.<br>• Stay updated on emerging technologies and tools to enhance technical support capabilities.
<p>We are looking for a dedicated Help Desk Analyst I to join our team in Brookfield, Wisconsin. This part-time position offers an excellent opportunity for individuals passionate about providing technical support and maintaining smooth IT operations. It is ideal for candidates seeking long-term career growth within a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver responsive and effective help desk support to employees, addressing hardware and software issues.</p><p>• Manage patch updates and oversee licensing renewals to ensure system compliance.</p><p>• Execute onboarding and offboarding tasks using Active Directory, adhering to established protocols.</p><p>• Maintain accurate and organized documentation for IT processes and systems.</p><p>• Troubleshoot issues within a Windows environment and provide user support for Microsoft 365 applications.</p><p>• Handle service desk tickets with efficiency, ensuring swift resolution of technical problems.</p><p>• Assist with system administration tasks, including basic Active Directory management.</p><p>• Collaborate with team members to optimize IT workflows and enhance user experience.</p><p>• Provide guidance to users on resolving common technical challenges.</p><p>• Support additional IT tools and software, such as AutoDesk, when required.</p>
We are looking for a skilled Systems Administrator to join our team on a long-term contract basis in Menomonee Falls, Wisconsin. In this role, you will be responsible for ensuring the smooth operation of virtualized environments, maintaining server infrastructure, and implementing secure backup solutions. This position offers a flexible work schedule of 16–24 hours per week, making it ideal for professionals seeking a part-time yet impactful opportunity.<br><br>Responsibilities:<br>• Manage and support virtualized environments, including Hyper-V and VMware, to ensure optimal performance.<br>• Administer Dell and HP servers, ensuring their reliability and efficient operation.<br>• Implement and maintain secure backup solutions to protect critical data.<br>• Monitor and troubleshoot server and network issues to minimize downtime.<br>• Configure and maintain Active Directory to manage user access and system policies.<br>• Support Microsoft Windows Server and Windows 10 environments to ensure seamless functionality.<br>• Collaborate with team members to optimize Citrix technologies for user access and application delivery.<br>• Document system configurations, updates, and procedures to ensure transparency and continuity.<br>• Regularly evaluate system performance and recommend improvements to enhance efficiency.<br>• Provide technical expertise and assistance to resolve escalated issues.