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7 results for Noc Technician in Janesville, WI
- Lodi, WI
- onsite
- Permanent / Full Time
- 90000.00 - 120000.00 USD / Yearly
- <p>Robert Half is partnering with a company in Wisconsin to help them hire an experienced Software Support Engineer. In this role you're responsible for supporting, maintaining, and improving the company's business and technical software applications. This role focuses on application administration, troubleshooting, user support, and developing tools and integrations that improve system functionality and reduce manual processes.</p><p><br></p><p>The position will support a variety of applications, including CAD/PDM software, ERP systems, and internal business applications. Working with IT, internal users, software vendors, and the MRP/ERP Solutions Consultant, this person will help resolve application issues, maintain system integrations, improve data accuracy, and identify opportunities to make software and business processes more efficient.</p><p><br></p><p>Principal Responsibilities</p><ul><li>Administer and support company software applications, including user access, licensing, system settings, upgrades, troubleshooting, and software deployments.</li><li>Serve as a primary point of contact for application-related questions and technical support, helping users resolve issues and get the most out of available software.</li><li>Develop and maintain utilities, scripts, and integrations that connect business applications, databases, and internal systems using C#/.NET, VB.NET, or other supported programming languages.</li><li>Identify opportunities to automate repetitive tasks, improve workflows, reduce manual data entry, and increase system efficiency.</li><li>Use SQL to retrieve, compare, and validate data across systems, helping identify discrepancies and maintain data accuracy.</li><li>Support and improve existing integrations between company applications and the ERP system, working with the MRP/ERP Solutions Consultant to investigate transfer failures and resolve data issues.</li><li>Maintain and improve existing VBA/VB.NET scripts and other custom-developed tools.</li><li>Coordinate software installations, licensing, upgrades, and application deployments with IT and relevant software vendors.</li><li>Test application updates, integrations, and custom utilities before deployment. Maintain appropriate documentation, source control, error handling, and recovery procedures.</li><li>Provide user training and develop practical documentation and guides to help employees use company applications effectively.</li><li>Work with IT on infrastructure, security, user access, backups, and application deployments.</li><li>Collaborate with departments across the company to understand software issues, prioritize improvements, and implement practical solutions.</li><li>Perform other related duties as assigned.</li></ul><p><br></p>
- 2026-11-06T05:23:44Z
- Cary, IL
- onsite
- Temporary to Hire
- 25.65 - 29.08 USD / Hourly
- <p>We are looking for a Tier 1 Help Desk/Desktop Support Analyst to provide on-site technical support for a manufacturing environment in Cary, Illinois. This contract opportunity with potential for a permanent role is ideal for someone who enjoys resolving end-user issues, maintaining reliable endpoint performance, and supporting a mix of desktop, mobile, and collaboration technologies. The role will work across day-to-day support requests, device administration, and troubleshooting efforts that help keep business operations running smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Deliver hands-on support for Windows 10 and Windows 11 devices in an enterprise setting, including issue diagnosis, repair, and user assistance.</p><p>• Administer Microsoft 365 applications and services, helping employees stay productive through effective troubleshooting and support.</p><p>• Manage endpoints through Intune and other enterprise deployment tools to handle device configuration, software rollout, and policy enforcement.</p><p>• Maintain accurate records for IT assets by tracking inventory, device assignments, and hardware lifecycle activity.</p><p>• Support Zebra scanners, handheld warehouse devices, and related mobility equipment used in operational environments.</p><p>• Troubleshoot conference room systems and audiovisual technology to ensure meetings and presentations run without disruption.</p><p>• Investigate basic network issues involving wired and wireless connectivity, VPN access, and Meraki-managed infrastructure.</p><p>• Assist with user and device administration within Active Directory and work within established enterprise IT standards.</p><p>• Respond to and document support activity through ServiceNow, ensuring tickets are updated clearly and resolved in a timely manner</p>
- 2026-11-04T15:04:01Z
- Madison, WI
- onsite
- Temporary / Contract
- 25.00 - 30.00 USD / Hourly
- <p>We are seeking a customer-focused Desktop Support Technician to join a collaborative IT team supporting a mid-to-large-sized enterprise environment. This individual will provide hands-on technical support to approximately 1,000 end users, troubleshoot desktop and hardware issues, manage service requests, and assist with ongoing technology initiatives.</p><p>The ideal candidate has at least 3 years of desktop support experience in a mid-to-large environment, strong documentation skills, and a genuine passion for helping end users. This role is well suited for someone who is team-oriented, adaptable, and comfortable balancing daily ticket volume with project-based work.</p><p>Responsibilities</p><ul><li>Provide Tier 1/2 desktop and end-user support across a diverse enterprise environment.</li><li>Troubleshoot hardware, software, Windows operating system, printer, and connectivity issues.</li><li>Manage and resolve incidents and service requests through a ticketing system, including ServiceNow.</li><li>Maintain accurate ticket documentation and contribute to knowledge sharing and support procedures.</li><li>Support Microsoft Intune or SCCM for device management, deployments, group assignments, and testing.</li><li>Assist with Windows 11 upgrades for manufacturing workstations and end-user computers.</li><li>Support printer replacements and other hardware refresh initiatives throughout the manufacturing environment.</li><li>Participate in the daily ticket and phone support queues, collaborating with team members to meet service expectations.</li><li>Provide hands-on support across the campus, building relationships with end users and understanding the business environment.</li><li>Assist with additional IT projects and operational needs as they arise.</li></ul><p><br></p>
- 2026-11-03T20:23:48Z
- Madison, WI
- onsite
- Permanent / Full Time
- 70000.00 - 99000.00 USD / Yearly
- <p>Robert Half is seeking an ERP Administrator for our client in Madison, WI. This role will support and enhance a NetSuite environment that serves finance and business operations teams. This role will focus on system administration, process improvement, reporting, user support, and cross-functional collaboration with accounting and business stakeholders. </p><p><br></p><p>What You'll Do</p><ul><li>Administer and support the NetSuite ERP platform, including user access, roles, permissions, and security</li><li>Configure and maintain workflows, dashboards, saved searches, reports, and system enhancements</li><li>Partner with finance, accounting, and business teams to gather requirements and implement solutions</li><li>Troubleshoot system issues and provide ongoing end-user support and training</li><li>Support integrations, upgrades, implementations, and third-party applications</li><li>Monitor system performance and recommend improvements to increase efficiency and usability</li><li>Assist with data management, reporting, process automation, and documentation efforts</li><li>Develop and maintain testing procedures to ensure system reliability and functionality</li><li>Stay current on NetSuite features, best practices, and emerging technologies</li></ul><p><br></p>
- 2026-10-13T05:04:08Z
- Wauwatosa, WI
- onsite
- Temporary / Contract
- 29.45 - 34.10 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to provide hands-on and remote technical support for employees in Wauwatosa, Wisconsin. This is a Contract position for a detail-oriented individual who can resolve Tier 2 issues across hardware, software, and workplace technology while delivering a strong customer service experience. The ideal candidate will help keep end-user systems operating effectively, contribute to IT initiatives, and support reliable day-to-day service delivery across the organization.<br><br>Responsibilities:<br>• Provide Tier 2 support for end users by diagnosing and resolving moderately complex issues involving desktops, laptops, operating systems, applications, and related IT equipment.<br>• Respond to service requests through established ticketing processes, prioritize incidents appropriately, and coordinate with other technical teams to drive timely resolution.<br>• Prepare, configure, and deploy user devices and support system setup activities to maintain consistent performance and minimize service interruptions.<br>• Monitor the health and functionality of end-user technology and take corrective action to restore stable operations when problems arise.<br>• Develop and update support guides, knowledge articles, and troubleshooting documentation to improve service continuity and assist future issue resolution.<br>• Participate in IT projects by organizing assigned support tasks, collaborating with stakeholders, and helping ensure successful implementation outcomes.<br>• Assist with technology purchasing activities when needed, including supporting requests for hardware, software, or related IT resources.<br>• Work across internal and external support partners to ensure smooth delivery of IT services in a large-scale business environment.
- 2026-10-28T21:38:42Z
- Madison, WI
- onsite
- Temporary to Hire
- 38.00 - 44.00 USD / Hourly
- We are looking for a Desktop Support Analyst to join a team in Madison, Wisconsin in a contract-to-permanent capacity. This position is ideal for a highly hands-on, detail-oriented individual who enjoys validating hardware and software performance, partnering with product and support stakeholders, and turning technical findings into clear recommendations. The role centers on evaluating connected devices and workstation technologies, with a strong emphasis on testing, troubleshooting, and documenting results in a fast-paced environment.<br><br>Responsibilities:<br>• Conduct extensive hands-on testing and validation of desktop hardware, peripherals, and integrated technology solutions to confirm performance, reliability, and compatibility.<br>• Partner closely with product and support teams to investigate technical issues, share findings, and help improve end-user device experiences.<br>• Assess a wide range of equipment, including Bluetooth and BTLE devices, mobile hardware, tablets, scanning tools, scales, indicators, and other connectivity-related technologies.<br>• Research emerging hardware options and compare vendor solutions to support informed recommendations for device selection and deployment.<br>• Install, configure, image, and troubleshoot Windows 10 workstations and related desktop equipment in accordance with operational needs.<br>• Validate hardware and software integrations involving RFID-enabled tools, embedded devices, and other digital hardware components.<br>• Create detailed documentation covering test procedures, outcomes, technical observations, and recommended next steps for stakeholders.<br>• Support investigation and resolution of hardware issues by analyzing device behavior, connectivity performance, and configuration settings across multiple platforms.<br>• Contribute technical insight on specialized equipment used in AgTech environments, including evaluation of device interoperability and field readiness.
- 2026-10-27T16:18:45Z
- Brookfield, WI
- onsite
- Permanent / Full Time
- 205000.00 - 240000.00 USD / Yearly
- Transform the Future of AI, Analytics & Intelligent Automation <br> We are seeking a highly innovative Director of Data Science & Analytics to lead the next evolution of an enterprise's analytics and AI capabilities. This leadership opportunity will oversee Business Intelligence, Data Science, and emerging AI-focused engineering functions while helping shape the company's long-term data and AI strategy. This role is ideal for somebody who thrives at the intersection of business strategy, technology, and talent development. You'll have the opportunity to build and scale high-performing teams, influence executive decision-making, and drive meaningful business outcomes through advanced analytics, machine learning, and AI-enabled solutions. <br> Responsibilities: • Define and advance the enterprise vision for analytics and AI in partnership with senior leadership, balancing immediate business needs with long-range capability building. • Help experienced the organization's approach to AI adoption, intelligent workflows, and advanced decision support capabilities. • Direct and develop managers and technical teams across business intelligence, data science, and applied engineering functions embedded within cross-functional operating groups. • Expand the use of machine learning, forecasting, optimization, and advanced analytical methods to solve business problems and generate measurable value. • Elevate reporting and analytics practices by improving semantic layers, strengthening data trust, and enabling effective self-service access for business users. • Build and scale a team focused on delivering end-to-end AI applications, including generative AI and agent-based solutions. • Partner with leaders across commercial, operations, product, and corporate areas to prioritize initiatives, align resources, and guide investment decisions. • Establish governance for model development, MLOps, validation practices, reusable code assets, and quality standards across analytics delivery. • Help shape platform direction and solution delivery across environments such as Azure and Databricks while supporting scalable analytics architecture. • Lead organizational planning efforts including hiring strategy, succession planning, team design, and capability development as the function grows. • Foster a high-accountability culture that encourages experimentation, rapid learning, continuous improvement, and strong ownership of outcomes.
- 2026-11-05T23:23:40Z